E-government promises efficient communication, streamlined operations, citizen involvement, improved services, and increased transparency. However, despite huge investments in e-government, evidence suggests numerous e-government projects are late, over budget, and inadequate.
Managing E-Government Projects: Concepts, Issues, and Best Practices collects the work of some of the best scholars and practitioners in the fields of e-government and project management, who explore how e-government projects can be managed, planned, and executed with effective project management techniques and methodologies. The chapters address theoretical, empirical, and practical concerns, explore factors affecting e-government projects’ successes and failures, and discuss existing best practices and their implications for local and national governance in developed and developing countries.