Managing Crises and Disasters with Emerging Technologies: Advancements

Managing Crises and Disasters with Emerging Technologies: Advancements

Copyright: © 2012 |Pages: 315

ISBN13: 9781466601673|ISBN10: 1466601671|EISBN13: 9781466601680

DOI: 10.4018/978-1-4666-0167-3

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Jennex, Murray, editor. Managing Crises and Disasters with Emerging Technologies: Advancements. IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0167-3

APA

Jennex, M. (Ed.). (2012). Managing Crises and Disasters with Emerging Technologies: Advancements. IGI Global. https://doi.org/10.4018/978-1-4666-0167-3

Chicago

Jennex, Murray, ed. Managing Crises and Disasters with Emerging Technologies: Advancements. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0167-3

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When a disaster strikes, having every possible resource available is an urgent need for those practitioners and government officials put in charge of aid and recovery to those in need.

Managing Crises and Disasters with Emerging Technologies: Advancements offers the most vital, up-to-date research within the field of disaster management technologies. Since the first disaster information network was set up nearly fifteen years ago, information technologies have advanced at an exponential rate, allowing those managing emergencies, crises, and disasters to effectively manage and utilize data in a safe, efficient way. This collection includes research and updates from authors from around the world, with a variety of perspectives and insights into the most cutting edge technology the field has to offer.

Table of Contents

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Front Materials

Title Page

Copyright Page

Editorial Advisory Board

Preface

Chapters

Chapter 1

The Transformative Power of Social Media on Emergency and Crisis Management (pages 1-10)

Gideon F. For-mukwai

There is a wind of transformation blowing across the world today. It is changing the face of emergency management and every field of human endeavor. It is called “social media”. These days, social media is redefining crisis...

Chapter 2

The Use of Social Media in Disaster Situations: Framework and Cases (pages 11-24)

Guido Lang, Raquel Benbunan-Fich

Recent disasters highlight the importance of social media supporting critical information gathering and dissemination efforts by members of the public. Given that disasters pose unique challenges and social media are evolving...

Chapter 3

Building Community Resilience through Social Networking Sites: Using Online Social Networks for Emergency Management (pages 25-37)

Miriam S. Belblidia

Online Social Networking Sites (SNS) enable collaborative information sharing and help build resilient communities in areas exposed to risk. This paper reviews existing research on community vulnerability and resilience, and explores...

Chapter 4

A Framework to Identify Best Practices: Social Media and Web 2.0 Technologies in the Emergency Domain (pages 38-49)

Connie White, Linda Plotnick

Social media is used in a variety of domains, including emergency management. However, the question of which technologies are most appropriate for a given emergency remains open. We present a framework of dimensions of emergencies...

Chapter 5

Wiki Technology and Emergency Response: An Action Research Study (pages 50-70)

Murali Raman, Terry Ryan, Murray E. Jennex, Lorne Olfman

This paper is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is...

Chapter 6

A Normative Enterprise Architecture for Guiding End-to-End Emergency Response Decision Support (pages 71-87)

Michael J. Marich, Benjamin L. Schooley, Thomas A. Horan

This article examines the underlying architecture guiding the development and use of enterprise decision support systems that maintain the delivery of time critical public services. A normative architecture, developed from...

Chapter 7

Lessons of Disaster Recovery Learned for Information Systems Management in US Higher Education (pages 88-103)

Ruben Xing, Zhongxian Wang, James Yao, Yanli Zhang

Most U.S. universities planned and prepared their disaster recovery (DR) and business continuity strategies for their Information Systems after the September 11th attack on the United States. The devastating hurricanes and the most...

Chapter 8

An Approach to Using Ontologies for the Development of High Quality Disaster Recovery Plans (pages 104-121)

Lila Rao, Maurice McNaughton, Kweku-Muata Osei-Bryson, Manley Haye

Disasters have the potential to cripple a country and those countries that are particularly susceptible to disasters must have effective disaster recovery plans (DRP) in place to ensure that the country can return to normalcy as soon...

Chapter 9

The Relationship between IT Director Values and Extent of IT Disaster Recovery Planning in the Banking Industry (pages 122-136)

Jordan Shropshire, Christopher Kadlec

Information technology plays a pivotal role in defining the success of organizations. Given its importance, one might assume that modern organizations take steps to ensure the recovery of IT services following disasters....

Chapter 10

Lessons Learned on the Operation of the LoST Protocol for Mobile IP-Based Emergency Calls (pages 137-160)

Ana Goulart, Anna Zacchi, Bharath Chintapatla, Walt Magnussen

The technology used in citizen-to-authority emergency calls is based on traditional telephony, that is, circuit-switched systems. However, new standards and protocols are being developed by the Internet Engineering Task Force (IETF)...

Chapter 11

Factors that Influence Crisis Managers and their Decision-Making Ability during Extreme Events (pages 161-172)

Connie White, Murray Turoff

This paper reviews crisis literature, identifying factors that most challenge decision makers during extreme events. The objectives are to understand the environment in which the emergency manager is working; isolate factors that...

Chapter 12

Achieving Electric Restoration Logistical Efficiencies during Critical Infrastructure Crisis Response: A Knowledge Management Analysis (pages 173-186)

Teresa Durbin, Murray E. Jennex, Eric Frost, Robert Judge

After the 2007 Southern California wildfire events, event-assessment of the efficacy of spreadsheets and paper forms raised the question of whether alternative tools could have achieved greater efficiencies in the logistical support...

Chapter 13

Curriculum Design and Development at the Nexus of International Crisis Management and Information Systems (pages 187-196)

Keith Clement

This case study discusses the role of education, curriculum development, research, and service in supporting information systems for crisis response management. The study describes the Council for Emergency Management and Homeland...

Chapter 14

A Methodology for Inter-Organizational Emergency Management Continuity Planning (pages 197-215)

John Lindström, Dan Harnesk, Elina Laaksonen, Marko Niemimaa

This paper extends emergency management literature by developing a methodology for emergency management continuity planning (EmCP). In particular, the methodology focuses on inter-organizational continuous and coordinated planning...

Chapter 15

Implementing Social Media in Crisis Response Using Knowledge Management (pages 216-228)

Murray E. Jennex

Social media is being used by individuals during a crisis to alert rescuers to their location, status others on their condition or on environmental conditions, warn of issues, and so forth. However, organizations have been slower to...

Chapter 16

Managing Crises in the Healthcare Service Chain: Lessons from the Past and Future Directions (pages 229-244)

Panos Constantinides

This paper explores the strategic importance of information systems for managing such crises as the H1N1 outbreak and the Haiti earthquake in the healthcare service chain. The paper synthesizes the literature on crisis management and...

Chapter 17

The Role of Social Networks in Emergency Management: A Research Agenda (pages 245-254)

Linna Li, Michael F. Goodchild

Lack of relevant information, particularly geospatial information, is one of the major challenges in emergency management. In the past few years, geospatial information created by volunteers and facilitated by social networks has...

Back Materials

Compilation of References

About the Contributors

Index

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