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Overlooking Organizational Culture: Problems in Analyzing the Success and Failures of E-government in Developing Countries

Overlooking Organizational Culture: Problems in Analyzing the Success and Failures of E-government in Developing Countries

David Wachira
ISBN13: 9781466603240|ISBN10: 1466603240|EISBN13: 9781466603257
DOI: 10.4018/978-1-4666-0324-0.ch022
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MLA

Wachira, David. "Overlooking Organizational Culture: Problems in Analyzing the Success and Failures of E-government in Developing Countries." Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks, edited by Kelvin Joseph Bwalya and Saul F.C. Zulu, IGI Global, 2012, pp. 440-454. https://doi.org/10.4018/978-1-4666-0324-0.ch022

APA

Wachira, D. (2012). Overlooking Organizational Culture: Problems in Analyzing the Success and Failures of E-government in Developing Countries. In K. Bwalya & S. Zulu (Eds.), Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks (pp. 440-454). IGI Global. https://doi.org/10.4018/978-1-4666-0324-0.ch022

Chicago

Wachira, David. "Overlooking Organizational Culture: Problems in Analyzing the Success and Failures of E-government in Developing Countries." In Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks, edited by Kelvin Joseph Bwalya and Saul F.C. Zulu, 440-454. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0324-0.ch022

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Abstract

The growth of the information communication technologies (ICTs) has fostered the adoption of e-government across the globe. E-government offers many benefits to developing countries. However, these countries are often plagued with problems that inhibit the implementation of e-government initiatives. As a result, research in e-government has attempted to offer solutions by listing the factors that influence the success and failures of e-government initiatives. The argument is made here, however, that by failing to consider the internal complexities unique to developing countries, these factors only offer palliative solutions to problem. Furthermore, these factors overlook the role that organizational culture plays in influencing the success or failure of e-government initiatives. Following existing literature in e-government, this research will highlight some the major factors listed for e-government successes and failures in developing countries. It will also show how influential organizational culture is in understanding the organizational changes proposed by e-government programs as well as how it has been overlooked in much of the existing literature.

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