Welcome to the InfoSci Platform
A Methodology to Evaluate ICT Platforms in the Implementation of e-Government

A Methodology to Evaluate ICT Platforms in the Implementation of e-Government

Mauricio Solar, Gonzalo Valdés, Horst von Brand, Sergio Murúa
Copyright: © 2012 |Pages: 19
ISBN13: 9781466603240|ISBN10: 1466603240|EISBN13: 9781466603257
DOI: 10.4018/978-1-4666-0324-0.ch023
Cite Chapter Cite Chapter

MLA

Solar, Mauricio, et al. "A Methodology to Evaluate ICT Platforms in the Implementation of e-Government." Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks, edited by Kelvin Joseph Bwalya and Saul F.C. Zulu, IGI Global, 2012, pp. 455-473. https://doi.org/10.4018/978-1-4666-0324-0.ch023

APA

Solar, M., Valdés, G., von Brand, H., & Murúa, S. (2012). A Methodology to Evaluate ICT Platforms in the Implementation of e-Government. In K. Bwalya & S. Zulu (Eds.), Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks (pp. 455-473). IGI Global. https://doi.org/10.4018/978-1-4666-0324-0.ch023

Chicago

Solar, Mauricio, et al. "A Methodology to Evaluate ICT Platforms in the Implementation of e-Government." In Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks, edited by Kelvin Joseph Bwalya and Saul F.C. Zulu, 455-473. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0324-0.ch023

Export Reference

Mendeley
Favorite

Abstract

In this chapter, a Total Cost of Ownership (TCO) model is proposed to be used by the agencies of the Chilean public sector when evaluating alternatives for the implementation of e-government. This TCO model is used to compare the pros and cons of solutions that require high levels of investment at start up and low long-term operations expenditures against solutions that require lower start up investments and higher operational costs. It considers all the associated costs and investments of a candidate technological solution, under an integral assessment approach. This work shows how to gather all the information that is required to analyze and determinate the feasibility of a migration project. Since e-government projects are primarily driven by the goal of delivering better services to citizens, it is recommended to deal with these projects case-by-case and to take into account the quality of the resulting service to citizen, before deciding about their viability.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.