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Knowledge in Universities and Research Centres: Proposed Indicators for Measuring Relational Capital

Knowledge in Universities and Research Centres: Proposed Indicators for Measuring Relational Capital

Patricia Ordóñez de Pablos
Copyright: © 2012 |Pages: 8
ISBN13: 9781466609488|ISBN10: 1466609486|EISBN13: 9781466609495
DOI: 10.4018/978-1-4666-0948-8.ch002
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MLA

Ordóñez de Pablos, Patricia. "Knowledge in Universities and Research Centres: Proposed Indicators for Measuring Relational Capital." Knowledge Management and Drivers of Innovation in Services Industries, edited by Patricia Ordóñez de Pablos and Miltiadis D. Lytras, IGI Global, 2012, pp. 7-14. https://doi.org/10.4018/978-1-4666-0948-8.ch002

APA

Ordóñez de Pablos, P. (2012). Knowledge in Universities and Research Centres: Proposed Indicators for Measuring Relational Capital. In P. Ordóñez de Pablos & M. Lytras (Eds.), Knowledge Management and Drivers of Innovation in Services Industries (pp. 7-14). IGI Global. https://doi.org/10.4018/978-1-4666-0948-8.ch002

Chicago

Ordóñez de Pablos, Patricia. "Knowledge in Universities and Research Centres: Proposed Indicators for Measuring Relational Capital." In Knowledge Management and Drivers of Innovation in Services Industries, edited by Patricia Ordóñez de Pablos and Miltiadis D. Lytras, 7-14. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0948-8.ch002

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Abstract

The knowledge economy and society is based on the creation, use, and dissemination of knowledge. There is no doubt universities and research centres play a vital role in the knowledge creation, application, and transfer processes. Against an economic backdrop such as the current one, namely a financial crisis of international proportions, cuts in university and research and development programme funding and the implementation of the Bologna Process, this strategic resource must be suitably managed. In order to achieve this, it is necessary to measure existing knowledge-based resources (intellectual capital) and draw up knowledge maps. This chapter proposes a conceptual framework for analysing relational capital in universities and research centres and presents indicators for measuring each of its components.

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