Public Services

Public Services

Copyright: © 2013 |Pages: 17
ISBN13: 9781466621848|ISBN10: 1466621842|EISBN13: 9781466621855
DOI: 10.4018/978-1-4666-2184-8.ch010
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MLA

Laurie Selwyn and Virginia Eldridge. "Public Services." Public Law Librarianship: Objectives, Challenges, and Solutions, IGI Global, 2013, pp.217-233. https://doi.org/10.4018/978-1-4666-2184-8.ch010

APA

L. Selwyn & V. Eldridge (2013). Public Services. IGI Global. https://doi.org/10.4018/978-1-4666-2184-8.ch010

Chicago

Laurie Selwyn and Virginia Eldridge. "Public Services." In Public Law Librarianship: Objectives, Challenges, and Solutions. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-2184-8.ch010

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Abstract

Public Services, as the name suggests, is the most visible of the many roles of a public law librarian. Rarely does the public see the other library responsibilities such as budget, collection development, cataloging and processing materials, weeding, or staffing. Being the most visible, public service is a major part of a library’s public relations and marketing process and customer service speaks volumes as to how one is perceived by library patrons. This chapter covers a wide variety of functions that fit under this category including reference, bibliographic instruction, jail services, disabled or handicapped access, circulation, and interlibrary loan.

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