Using Social and Information Technologies for Disaster and Crisis Management

Using Social and Information Technologies for Disaster and Crisis Management

Murray E. Jennex

Copyright: © 2013 |Pages: 326

ISBN13: 9781466627888|ISBN10: 1466627883|EISBN13: 9781466627895

DOI: 10.4018/978-1-4666-2788-8

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MLA

Jennex, Murray E., editor. Using Social and Information Technologies for Disaster and Crisis Management. IGI Global, 2013. https://doi.org/10.4018/978-1-4666-2788-8

APA

Jennex, M. E. (Ed.). (2013). Using Social and Information Technologies for Disaster and Crisis Management. IGI Global. https://doi.org/10.4018/978-1-4666-2788-8

Chicago

Jennex, Murray E., ed. Using Social and Information Technologies for Disaster and Crisis Management. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-2788-8

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Using Social and Information Technologies for Disaster and Crisis Management highlights examples of disaster situations in recent years in which social and information technologies were useful in distributing and receiving information updates. This comprehensive collection brings together research for practitioners and researchers interested in the uses of information technology in crisis management.

Table of Contents

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Front Materials

Title Page

Copyright Page

Editorial Advisory Board

Preface

Chapters

Chapter 1

Evaluating Campus Safety Messages at 99 Public Universities in 2010 (pages 1-19)

John W. Barbrey

In 2009, the U.S. Department of Education published an Action Guide for Emergency Management at Institutions of Higher Education (U.S. Department of Education, 2009). In 2006, the Virginia State Crime Commission issued a prescient...

Chapter 2

Equipment Distribution for Structural Stabilization and Civilian Rescue (pages 20-32)

Albert Y. Chen, Feniosky Peña-Mora, Saumil J. Mehta, Stuart Foltz, Albert P. Plans, Brian R. Brauer, Scott Nacheman

The efficiency of Urban Search and Rescue operations depends on the supply of appropriate equipment and resources, and an efficient damage assessment facilitates deployment of these resources. This paper presents an Information...

Chapter 3

WORKPAD: Process Management and Geo-Collaboration Help Disaster Response (pages 33-51)

Tiziana Catarci, Massimiliano de Leoni, Andrea Marrella, Massimo Mecella, Alessandro Russo, Renate Steinmann, Manfred Bortenschlager

In complex emergency/disaster scenarios, persons from teams from various emergency-response organizations collaborate to achieve a common goal. In these scenarios, the use of smart mobile devices and applications can improve the...

Chapter 4

Experience Report: Using a Cloud Computing Environment During Haiti and Exercise24 (pages 52-66)

Brianna Terese Hertzler, Eric Frost, George H. Bressler, Charles Goehring

The events of September 11, 2001, the Indian Ocean tsunami in 2004, and Hurricane Katrina in 2005 awakened American policymakers to the importance of the need for emergency management. This paper explains how a cloud computing...

Chapter 5

Multi-Layers of Information Security in Emergency Response (pages 67-83)

Dan Harnesk, Heidi Hartikainen

This paper draws on the socio-technical research tradition in information systems to re-conceptualize the information security in emergency response. A conceptual basis encompassing the three layers—technical, cognitive, and...

Chapter 6

Cell Phone Use with Social Ties During Crises: The Case of the Virginia Tech Tragedy (pages 84-97)

Andrea Kavanaugh, Steven D. Sheetz, Francis Quek, B. Joon Kim

Many proposed technological solutions to emergency response during disasters involve the use of cellular telephone technology. However, cell phone networks quickly become saturated during and/or immediately after a disaster and...

Chapter 7

Mining Geospatial Knowledge on the Social Web (pages 98-112)

Suradej Intagorn, Kristina Lerman

Up-to-date geospatial information can help crisis management community to coordinate its response. In addition to data that is created and curated by experts, there is an abundance of user-generated, user-curated data on Social Web...

Chapter 8

Interaction Design Principles for Web Emergency Management Information Systems (pages 113-131)

Teresa Onorati, Alessio Malizia, Paloma Díaz, Ignacio Aedo

The interaction design for web emergency management information systems (WEMIS) is an important aspect to keep in mind due to the criticality of the domain: decision making, updating available resources, defining a task list, and...

Chapter 9

RimSim Response Hospital Evacuation: Improving Situation Awareness and Insight through Serious Games Play and Analysis (pages 132-146)

Bruce Campbell, Chris Weaver

To aid emergency response teams in training and planning for potential community-wide emergency crises, two coordinated research teams centered in King County, Washington have developed software-based tools to provide cognitive aids...

Chapter 10

Knowledge-Based Issues for Aid Agencies in Crisis Scenarios: Evolving from Impediments to Trust (pages 147-165)

Rajeev K. Bali, Russell Mann, Vikram Baskaran, Aapo Immonen, Raouf Naguib, Alan C. Richards, John Puentes, Brian Lehaney, Ian M. Marshall, Nilmini Wickramasinghe

As part of its expanding role, particularly as an agent of peace building, the United Nations (UN) actively participates in the implementation of measures to prevent and manage crisis/disaster situations. The purpose of such an...

Chapter 11

Supporting the Allocation of Traumatized Patients with a Decision Support System (pages 166-181)

Tim A. Majchrzak, Oliver Noack, Philipp Neuhaus, Frank Ückert

In this paper, the authors present a business rules-based decision support system for the allocation of traumatized patients. The assignment of patients to vehicles and hospitals is a task that requires detailed up-to-date...

Chapter 12

Visualizing Composite Knowledge in Emergency Responses using Spatial Hypertext (pages 182-195)

José H. Canós, M. Carmen Penadés, Carlos Solís, Marcos R.S. Borges, Adriana S. Vivacqua, Manuel Llavador

Having the right information at the right time is crucial to make decisions during emergency response. To fulfill this requirement, emergency management systems must provide emergency managers with knowledge management and...

Chapter 13

Emergency Management, Twitter, and Social Media Evangelism (pages 196-212)

Mark Latonero, Irina Shklovski

This paper considers how emergency response organizations utilize available social media technologies to communicate with the public in emergencies and to potentially collect valuable information using the public as sources of...

Chapter 14

A Distributed Scenario-Based Decision Support System for Robust Decision-Making in Complex Situations (pages 213-231)

Tina Comes, Niek Wijngaards, Michael Hiete, Claudine Conrado, Frank Schultmann

Decision-making in emergency management is a challenging task as the consequences of decisions are considerable, the threatened systems are complex and information is often uncertain. This paper presents a distributed system...

Chapter 15

Exercise24: Using Social Media for Crisis Response (pages 232-250)

Austin W. Howe, Murray E. Jennex, George H. Bressler, Eric Frost

Can populations self organize a crisis response? This is a field report on the first two efforts in a continuing series of exercises termed “Exercise24 or x24.” The first Exercise 24 focused on Southern California, while the second...

Chapter 16

Ubiquitous Computing for Personalized Decision Support in Emergency (pages 251-268)

Alexander Smirnov, Tatiana Levashova, Nikolay Shilov, Alexey Kashevnik

Ubiquitous computing opens new possibilities in various aspects of human activities. The paper proposes an approach to emergency situation response that benefits from the ubiquitous computing. The approach is based on utilizing...

Back Materials

Compilation of References

About the Contributors

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