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Realizing E-Government: Delineating Implementation Challenges and Defining Success

Realizing E-Government: Delineating Implementation Challenges and Defining Success

Alexandru V. Roman
ISBN13: 9781466636910|ISBN10: 1466636912|EISBN13: 9781466636927
DOI: 10.4018/978-1-4666-3691-0.ch006
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MLA

Roman, Alexandru V. "Realizing E-Government: Delineating Implementation Challenges and Defining Success." Digital Public Administration and E-Government in Developing Nations: Policy and Practice, edited by Edward Francis Halpin, et al., IGI Global, 2013, pp. 112-137. https://doi.org/10.4018/978-1-4666-3691-0.ch006

APA

Roman, A. V. (2013). Realizing E-Government: Delineating Implementation Challenges and Defining Success. In E. Halpin, D. Griffin, C. Rankin, L. Dissanayake, & N. Mahtab (Eds.), Digital Public Administration and E-Government in Developing Nations: Policy and Practice (pp. 112-137). IGI Global. https://doi.org/10.4018/978-1-4666-3691-0.ch006

Chicago

Roman, Alexandru V. "Realizing E-Government: Delineating Implementation Challenges and Defining Success." In Digital Public Administration and E-Government in Developing Nations: Policy and Practice, edited by Edward Francis Halpin, et al., 112-137. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-3691-0.ch006

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Abstract

There is a growing recognition among scholars, practitioners, and elected officials that e-government success is not a deterministic outcome of entrepreneurial design or exacting implementation. In fact, constructing cost-efficient and policy effective e-government platforms has proved to be much more challenging than originally expected. In many instances, failed e-government experiments have led to significant financial losses and to increased dissatisfaction levels among citizenry. These latter experiences have nuanced the need for a much more thorough understanding and appreciation for the difficulties faced within the conceptualization and application of e-government platforms in successfully achieving the expected administrative and democratic outcomes. This chapter, by tracing the evolution of e-government both as a concept and as an administrative trend within the transformation of governance, delineates the main challenges in achieving the core goals and the democratic scope of e-governance. It is argued that in e-governance, success is a function of three fundamental vectors – security, functionality, and transformation.

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