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A Road Far Too Long?: E-Government and the State of Service Delivery in Bangladesh

A Road Far Too Long?: E-Government and the State of Service Delivery in Bangladesh

Noore Alam Siddiquee, Md Gofran Faroqi
ISBN13: 9781466636910|ISBN10: 1466636912|EISBN13: 9781466636927
DOI: 10.4018/978-1-4666-3691-0.ch011
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MLA

Siddiquee, Noore Alam, and Md Gofran Faroqi. "A Road Far Too Long?: E-Government and the State of Service Delivery in Bangladesh." Digital Public Administration and E-Government in Developing Nations: Policy and Practice, edited by Edward Francis Halpin, et al., IGI Global, 2013, pp. 206-223. https://doi.org/10.4018/978-1-4666-3691-0.ch011

APA

Siddiquee, N. A. & Faroqi, M. G. (2013). A Road Far Too Long?: E-Government and the State of Service Delivery in Bangladesh. In E. Halpin, D. Griffin, C. Rankin, L. Dissanayake, & N. Mahtab (Eds.), Digital Public Administration and E-Government in Developing Nations: Policy and Practice (pp. 206-223). IGI Global. https://doi.org/10.4018/978-1-4666-3691-0.ch011

Chicago

Siddiquee, Noore Alam, and Md Gofran Faroqi. "A Road Far Too Long?: E-Government and the State of Service Delivery in Bangladesh." In Digital Public Administration and E-Government in Developing Nations: Policy and Practice, edited by Edward Francis Halpin, et al., 206-223. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-3691-0.ch011

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Abstract

This chapter reviews the state of e-government development and associated changes to service delivery in Bangladesh. Using the “stage model” as a frame of reference, the authors show the progresses Bangladesh has made in terms of informational, interactive, transactional, and integrated services. They argue that although Bangladesh's overall progress is still modest for it allows only limited advanced levels of services, there are encouraging trends underway. In its conclusion, the chapter highlights some of the impediments and challenges that hamper e-government initiatives undermining their potentials and benefits in the country.

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