Reference Hub1
E-Government Success: How to Account for ICT, Administrative Rationalization, and Institutional Change

E-Government Success: How to Account for ICT, Administrative Rationalization, and Institutional Change

Antonio Cordella
ISBN13: 9781466640580|ISBN10: 1466640588|EISBN13: 9781466640597
DOI: 10.4018/978-1-4666-4058-0.ch003
Cite Chapter Cite Chapter

MLA

Cordella, Antonio. "E-Government Success: How to Account for ICT, Administrative Rationalization, and Institutional Change." E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, IGI Global, 2013, pp. 40-51. https://doi.org/10.4018/978-1-4666-4058-0.ch003

APA

Cordella, A. (2013). E-Government Success: How to Account for ICT, Administrative Rationalization, and Institutional Change. In J. Gil-Garcia (Ed.), E-Government Success Factors and Measures: Theories, Concepts, and Methodologies (pp. 40-51). IGI Global. https://doi.org/10.4018/978-1-4666-4058-0.ch003

Chicago

Cordella, Antonio. "E-Government Success: How to Account for ICT, Administrative Rationalization, and Institutional Change." In E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, 40-51. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4058-0.ch003

Export Reference

Mendeley
Favorite

Abstract

E-government is a complex undertaking, which encompasses technological, organizational, and institutional elements. Much research in the field has looked at ICT as a valid solution to make public administration more successful. This chapter offers a richer account of the role played by ICT in transforming public sector organizations, discussing the effects ICTs have in the rationalization of administrative procedures and public sector institutional transformations. The notion of techno-institutional assemblages is introduced to offer a new theoretical ground to frame the notion of success in e-government projects. It is argued here that successful e-government policies are the one that deliver the outcomes, which have led their initiation. Accordingly, the need for new indicators of success is identified.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.