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Sustainability of E-Government Success: An Integrated Research Agenda

Sustainability of E-Government Success: An Integrated Research Agenda

Ralf Klischewski, Lemma Lessa
ISBN13: 9781466640580|ISBN10: 1466640588|EISBN13: 9781466640597
DOI: 10.4018/978-1-4666-4058-0.ch007
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MLA

Klischewski, Ralf, and Lemma Lessa. "Sustainability of E-Government Success: An Integrated Research Agenda." E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, IGI Global, 2013, pp. 104-123. https://doi.org/10.4018/978-1-4666-4058-0.ch007

APA

Klischewski, R. & Lessa, L. (2013). Sustainability of E-Government Success: An Integrated Research Agenda. In J. Gil-Garcia (Ed.), E-Government Success Factors and Measures: Theories, Concepts, and Methodologies (pp. 104-123). IGI Global. https://doi.org/10.4018/978-1-4666-4058-0.ch007

Chicago

Klischewski, Ralf, and Lemma Lessa. "Sustainability of E-Government Success: An Integrated Research Agenda." In E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, 104-123. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4058-0.ch007

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Abstract

The long-term success of e-government initiatives is of paramount importance, especially for developing countries, which face challenges such as limited budget, donor dependence, transfer of technology, short-term involvement of non-local agents, and relatively unstable political and economic environment. Although e-government success and sustainability are both relevant concepts to assess IT-enabled administrative processes in practice, e-government research has not yet elaborated the two concepts in an integrated fashion. Depending on review of the extant literature, this chapter (1) clarifies the concepts of e-government success and sustainability, (2) provides a conceptualization, which unfolds for both concepts the most used sub-concepts and constructs in terms of enablers and evaluation criteria, and (3) proposes an integrated research agenda for studying the interrelation of both concepts in detail.

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