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Delineating Three Dimensions of E-Government Success: Security, Functionality, and Transformation

Delineating Three Dimensions of E-Government Success: Security, Functionality, and Transformation

Alexandru V. Roman
ISBN13: 9781466640580|ISBN10: 1466640588|EISBN13: 9781466640597
DOI: 10.4018/978-1-4666-4058-0.ch010
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MLA

Roman, Alexandru V. "Delineating Three Dimensions of E-Government Success: Security, Functionality, and Transformation." E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, IGI Global, 2013, pp. 171-192. https://doi.org/10.4018/978-1-4666-4058-0.ch010

APA

Roman, A. V. (2013). Delineating Three Dimensions of E-Government Success: Security, Functionality, and Transformation. In J. Gil-Garcia (Ed.), E-Government Success Factors and Measures: Theories, Concepts, and Methodologies (pp. 171-192). IGI Global. https://doi.org/10.4018/978-1-4666-4058-0.ch010

Chicago

Roman, Alexandru V. "Delineating Three Dimensions of E-Government Success: Security, Functionality, and Transformation." In E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, 171-192. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4058-0.ch010

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Abstract

This chapter draws upon the historical evolution of e-government and at the extant body of knowledge in order to delineate the dimensions that are critical for the success of the use of Information Communication Technologies (ICTs) for purposes of governance. Evaluating the impacts of technology adoption in the public sector is an intrinsically complex process. However, given that currently governmental spending on ICT projects rivals and at times even surpasses allocations for capital developments, the need for an evaluative framework becomes rather obvious. Based on multiple scholarly accounts and practical examples, this chapter suggests that the success of e-government should be examined along three chief dimensions: security, functionality, and transformation. All three vectors are highly interdependent, and it can be argued that the success of e-government in the long run is not possible if significant shortcomings are observed along any one of the three aspects.

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