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E-Government in Public Diplomacy: An Exploratory Analysis on Factors Affecting Interactive Interfaces in Ministry of Foreign Affairs Web Sites

E-Government in Public Diplomacy: An Exploratory Analysis on Factors Affecting Interactive Interfaces in Ministry of Foreign Affairs Web Sites

Hyung Min Lee, Kevin Y. Wang, Yejin Hong
Copyright: © 2013 |Pages: 19
ISBN13: 9781466640580|ISBN10: 1466640588|EISBN13: 9781466640597
DOI: 10.4018/978-1-4666-4058-0.ch011
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MLA

Lee, Hyung Min, et al. "E-Government in Public Diplomacy: An Exploratory Analysis on Factors Affecting Interactive Interfaces in Ministry of Foreign Affairs Web Sites." E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, IGI Global, 2013, pp. 193-211. https://doi.org/10.4018/978-1-4666-4058-0.ch011

APA

Lee, H. M., Wang, K. Y., & Hong, Y. (2013). E-Government in Public Diplomacy: An Exploratory Analysis on Factors Affecting Interactive Interfaces in Ministry of Foreign Affairs Web Sites. In J. Gil-Garcia (Ed.), E-Government Success Factors and Measures: Theories, Concepts, and Methodologies (pp. 193-211). IGI Global. https://doi.org/10.4018/978-1-4666-4058-0.ch011

Chicago

Lee, Hyung Min, Kevin Y. Wang, and Yejin Hong. "E-Government in Public Diplomacy: An Exploratory Analysis on Factors Affecting Interactive Interfaces in Ministry of Foreign Affairs Web Sites." In E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, 193-211. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4058-0.ch011

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Abstract

In an attempt to empirically explore the ways in which governments take advantage of interactive interfaces on the Web for public diplomacy purposes, the authors conduct a content analysis on 83 nations’ ministry of foreign affairs Websites. Through a statistical analysis, they found that a nation’s Gross Domestic Product (GDP) and level of telecommunication infrastructure are significant factors in accounting for variations in the level of interactivity offered in such E-Government Websites. In addition, the findings indicate a notable disparity between nations in the interactive adoption in several ways. The authors discuss implications and suggestions with respect to success factors for E-Government in public diplomacy.

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