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E-Government Status and M-Government Readiness in Malawi

E-Government Status and M-Government Readiness in Malawi

John Mtingwi, Jean-Paul Van Belle
Copyright: © 2013 |Pages: 31
ISBN13: 9781466640900|ISBN10: 1466640901|EISBN13: 9781466640917
DOI: 10.4018/978-1-4666-4090-0.ch010
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MLA

Mtingwi, John, and Jean-Paul Van Belle. "E-Government Status and M-Government Readiness in Malawi." E-Government Implementation and Practice in Developing Countries, edited by Zaigham Mahmood, IGI Global, 2013, pp. 211-241. https://doi.org/10.4018/978-1-4666-4090-0.ch010

APA

Mtingwi, J. & Van Belle, J. (2013). E-Government Status and M-Government Readiness in Malawi. In Z. Mahmood (Ed.), E-Government Implementation and Practice in Developing Countries (pp. 211-241). IGI Global. https://doi.org/10.4018/978-1-4666-4090-0.ch010

Chicago

Mtingwi, John, and Jean-Paul Van Belle. "E-Government Status and M-Government Readiness in Malawi." In E-Government Implementation and Practice in Developing Countries, edited by Zaigham Mahmood, 211-241. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4090-0.ch010

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Abstract

This chapter investigates the readiness of the Malawian government to engage in mobile government (m-government). It explores the exciting potential of mobile technologies to leapfrog the conventional model of e-government in some Least-Developed Countries (LDCs) where e-government has not achieved the desired benefits due to the lack of fixed communications infrastructure and citizen access. The chapter starts with an assessment of the current e-government context and status in Malawi. The research then uses a qualitative approach by interviewing more than 20 important government and non-government stakeholders to assess Malawi’s readiness to embrace m-government. The theoretical framework to assess the Malawi government readiness is a combination of the Technology-Organization-Environment (TOE) framework and the Task-Technology Fit (TTF) model. The findings are that although e-government was never fully realized in Malawi, the country is, to a large extent, ready to embrace mobile government and leap-frog e-government model, which is based on a fixed-line communications structure. It is hoped that other LDCs, in Africa and elsewhere, can benefit from the framework factors and themes which are uncovered and determine their mobile readiness.

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