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E-Government in Singapore: Critical Success Factors

E-Government in Singapore: Critical Success Factors

Huong Ha
Copyright: © 2013 |Pages: 22
ISBN13: 9781466641730|ISBN10: 1466641738|EISBN13: 9781466641747
DOI: 10.4018/978-1-4666-4173-0.ch009
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MLA

Ha, Huong. "E-Government in Singapore: Critical Success Factors." E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations, edited by J. Ramon Gil-Garcia, IGI Global, 2013, pp. 176-197. https://doi.org/10.4018/978-1-4666-4173-0.ch009

APA

Ha, H. (2013). E-Government in Singapore: Critical Success Factors. In J. Gil-Garcia (Ed.), E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations (pp. 176-197). IGI Global. https://doi.org/10.4018/978-1-4666-4173-0.ch009

Chicago

Ha, Huong. "E-Government in Singapore: Critical Success Factors." In E-Government Success around the World: Cases, Empirical Studies, and Practical Recommendations, edited by J. Ramon Gil-Garcia, 176-197. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4173-0.ch009

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Abstract

This chapter is significant as it will provide better insights for further research in e-Government, given the high demand for good governance and better delivery of public services. The lessons drawn from Singapore’s e-Government, in terms of how to achieve a balance between technology adoption, citizen engagement and effective public administration, can be further developed into an e-Government model applicable to other neighbouring countries.

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