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Evaluation and Metrics of E-Government: From eEurope 2002 to Digital Agenda 2020

Evaluation and Metrics of E-Government: From eEurope 2002 to Digital Agenda 2020

Haroula N. Delopoulos
Copyright: © 2013 |Pages: 33
ISBN13: 9781466642454|ISBN10: 1466642459|EISBN13: 9781466642461
DOI: 10.4018/978-1-4666-4245-4.ch014
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MLA

Delopoulos, Haroula N. "Evaluation and Metrics of E-Government: From eEurope 2002 to Digital Agenda 2020." Developing E-Government Projects: Frameworks and Methodologies, edited by Zaigham Mahmood, IGI Global, 2013, pp. 290-322. https://doi.org/10.4018/978-1-4666-4245-4.ch014

APA

Delopoulos, H. N. (2013). Evaluation and Metrics of E-Government: From eEurope 2002 to Digital Agenda 2020. In Z. Mahmood (Ed.), Developing E-Government Projects: Frameworks and Methodologies (pp. 290-322). IGI Global. https://doi.org/10.4018/978-1-4666-4245-4.ch014

Chicago

Delopoulos, Haroula N. "Evaluation and Metrics of E-Government: From eEurope 2002 to Digital Agenda 2020." In Developing E-Government Projects: Frameworks and Methodologies, edited by Zaigham Mahmood, 290-322. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4245-4.ch014

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Abstract

This chapter discusses EU methodologies used for the evaluation of a number of e-government related strategies including: Action Plan e-Europe 2002, Action Plan e-Europe 2005, the Strategic Framework i2010 as well as the Digital Agenda 2020. It highlights differences and similarities between these plans. It is suggested that Europe should not focus mainly on the supply side (track availability and sophistication), but should also investigate indicators that might directly affect the eGovernment adoption. To this end, we have searched Eurostat Database in order to demonstrate some of the eGovernment evaluation metrics that affect the use and availability of eGovernment (eGov) in European Union concerning individuals and enterprises. We processed the row data and estimated the annual average and the annual average change of eighteen eGovernment indicators for the years 2005-2010. Furthermore, the chapter determines whether or not some of the targets of Digital Agenda 2020 will be accomplished by stated 2015. The author’s estimates are based according to existing trends to determine how these indicators will affect, if nothing changes, in or by 2015.

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