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Organizational Learning and Web 2.0 Technologies: Improving the Planning and Organization of a Software Development Process

Organizational Learning and Web 2.0 Technologies: Improving the Planning and Organization of a Software Development Process

Neide Santos
Copyright: © 2014 |Pages: 17
ISBN13: 9781466643734|ISBN10: 1466643730|EISBN13: 9781466643741
DOI: 10.4018/978-1-4666-4373-4.ch027
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MLA

Santos, Neide. "Organizational Learning and Web 2.0 Technologies: Improving the Planning and Organization of a Software Development Process." Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions, edited by Maria Manuela Cruz-Cunha, et al., IGI Global, 2014, pp. 512-528. https://doi.org/10.4018/978-1-4666-4373-4.ch027

APA

Santos, N. (2014). Organizational Learning and Web 2.0 Technologies: Improving the Planning and Organization of a Software Development Process. In M. Cruz-Cunha, F. Moreira, & J. Varajão (Eds.), Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions (pp. 512-528). IGI Global. https://doi.org/10.4018/978-1-4666-4373-4.ch027

Chicago

Santos, Neide. "Organizational Learning and Web 2.0 Technologies: Improving the Planning and Organization of a Software Development Process." In Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions, edited by Maria Manuela Cruz-Cunha, Fernando Moreira, and João Varajão, 512-528. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4373-4.ch027

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Abstract

The knowledge era redefines companies’ scenarios and workers’ profiles, requiring models and tools for Knowledge Management (KM) and Organizational Learning (OL) to respond to external demands. The growth of the Internet and the emergence of Web 2.0 created the conditions for Enterprise 2.0. This chapter analyzes Web 2.0 usefulness in the workplace and presents a software application for KM and OL that aims to support the software development process in software houses. The conclusion discusses controversial issues related to collaboration and competitive markets and presents some reasons for the apparent negative reaction of companies to adopt systems based on social networks.

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