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Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction

Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction

Denis Yannacopoulos, Panagiotis Manolitzas, Nikolaos Matsatsinis, Evangelos Grigoroudis
Copyright: © 2014 |Pages: 354
ISBN13: 9781466651296|ISBN10: 1466651296|EISBN13: 9781466651302
DOI: 10.4018/978-1-4666-5129-6
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MLA

Yannacopoulos, Denis, et al., editors. Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction. IGI Global, 2014. https://doi.org/10.4018/978-1-4666-5129-6

APA

Yannacopoulos, D., Manolitzas, P., Matsatsinis, N., & Grigoroudis, E. (Eds.). (2014). Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction. IGI Global. https://doi.org/10.4018/978-1-4666-5129-6

Chicago

Yannacopoulos, Denis, et al., eds. Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-5129-6

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The pervasiveness of the Internet has had a significant impact on global politics, economics, and culture. To create a truly effective product in such a saturated digital environment, developers must study what has come before and how they can utilize existing tools to even greater effect.

Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction explores some of the various approaches to the study and assessment of Internet technologies, providing scholars, researchers, developers, and professionals with critical knowledge and an interdisciplinary perspective on e-services in a variety of functional areas, from government and commerce to social media and education.

Table of Contents

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Front Materials
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Title Page
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Copyright Page
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Advances in Web Technologies and Engineering (AWTE) Book Series
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Editorial Advisory Board and List of Reviewers
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Preface
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Acknowledgment
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Chapters
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Chapter 1
E-Government  (pages 20-20)
E-Government
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Chapter 2
Websites Evaluation  (pages 71-71)
Websites Evaluation
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Chapter 3
E-Customer Satisfaction  (pages 118-118)
E-Customer Satisfaction
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Chapter 4
Special Topics in E-Services
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Back Materials
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Compilation of References
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About the Contributors
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Index
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