The Economic and Social Impacts of E-Commerce

The Economic and Social Impacts of E-Commerce

Copyright: © 2003 |Pages: 280

ISBN13: 9781591400431|ISBN10: 1591400430|EISBN13: 9781591400776

DOI: 10.4018/978-1-59140-043-1

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MLA

Lubbe, Sam, editor. The Economic and Social Impacts of E-Commerce. IGI Global, 2003. https://doi.org/10.4018/978-1-59140-043-1

APA

Lubbe, S. (Ed.). (2003). The Economic and Social Impacts of E-Commerce. IGI Global. https://doi.org/10.4018/978-1-59140-043-1

Chicago

Lubbe, Sam, ed. The Economic and Social Impacts of E-Commerce. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-043-1

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E-Commerce has brought about many changes in organizations and has had significant impacts on the quality of life that is experienced by individuals or even indirectly as members of society. The need to have fast and efficient information on products is crucial to our socially conscious and technologically dependent society; hence, information technology has increased the intolerable burden of handling the increasing amount of information and human errors which the society is expected to contend with. The Economic and Social Impacts of E-Commerce addresses issues associated with the advent of e-commerce, and its significance within society.

Table of Contents

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Front Materials

Title Page

Copyright Page

Preface

Acknowledgments

Chapters

Chapter 1

Trick E-Business: Malcontents in the Matrix (pages 1-21)

Paul A. Taylor

This chapter explores the phenomenon of hacktivism in the context of globalization debates and the evolving nature of new social movements. It explores the historical trend by which capitalism has become increasingly more immaterial...

Chapter 2

The Economic and Social Impact of Electronic Commerce in Developing Countries (pages 22-32)

Roberto Vinaja

The chapter addresses the potential benefits of Electronic Commerce to developing countries. Electronic commerce has many potential benefits for developing countries (DC). In this chapter, the author describes the potential benefits...

Chapter 3

Adverse Effects of E-Commerce (pages 33-49)

Sushil K. Sharma, Jatinder N.D. Gupta

E-commerce is the fastest growing industry worldwide and is one of the most rapidly evolving areas of national and international trade. The Internet has become an incredibly powerful tool for conducting business electronically....

Chapter 4

The Emerging Need for E-Commerce Accepted Practice (ECAP) (pages 50-68)

G. Erwin, S. Singh

With the rapid expansion of the Internet and constant technological advances, it is clear that e-commerce will reshape methods of the business world. Government, large corporations, medium and small business now have to conduct their...

Chapter 5

The Theory Behind the Economic Role of Managing the Strategic Alignment of Organizations while Creating New Markets (pages 69-94)

Sam Lubbe

Over the past couple of years, the Internet has taken off and organizations will soon reap economic benefits on it. E-commerce will therefore hopefully emerge as an efficient yet effective mode of creating new markets although most...

Chapter 6

Online Customer Service (pages 95-102)

Rick Gibson

The purpose of this study is to find an effective online customer service strategy. Although the effectiveness of the online customer service will vary and depend on the type of business the company is involved in, the usage of...

Chapter 7

E-Commerce and Executive Information Systems: A Managerial Perspective (pages 103-120)

Geoff Erwin, Udo Averweg

The rapid spread of connectivity via the World Wide Web has dramatically altered the ways in which organizations deal with customers and the methods that executives adopt to be informed about business operations. This chapter reviews...

Chapter 8

SMEs in South Africa: Acceptance and Adoption of E-Commerce (pages 121-134)

Eric Cloete

The chapter reports on research that was done in information systems at the University of Cape Town on the benefits of Internet utilisation and the barriers to its adoption amongst small businesses in South Africa. It addresses how...

Chapter 9

Key Indicators for Successful Internet Commerce: A South African Study (pages 135-153)

Sam Lubbe, Shaun Pather

The advent of e-commerce has brought about new implications on research directions in the business arena. Is it not sufficient to just study the formation of electronic markets in e-commerce. It is also necessary to have insight into...

Chapter 10

E-Learning is a Social Tool for E-Commerce at Tertiary Institutions (pages 154-183)

Marlon Parker

This chapter sets out to inform the reader about the background of e-Learning. It starts with a brief introduction to the concept of e-Learning, presenting a compelling case why institutions implement e-Learning and describes the...

Chapter 11

Relating Cognitive Problem-Solving Style to User Resistance (pages 184-212)

Michael Mullany, Peter Lay

This study investigated the relationships between user resistance to new information systems and the differences in cognitive problem-solving styles between systems developers (analysts) and users. In addition, associations were...

Chapter 12

Electronic Commerce and Data Privacy: The Impact of Privacy Concerns on Electronic Commerce Use and Regulatory Preferences (pages 213-238)

Sandra C. Henderson, Charles A. Snyder, Terry A. Byrd

Electronic commerce (e-commerce) has had a profound effect on the way we conduct business. It has impacted economies, markets, industry structures, and the flow of products through the supply chain. Despite the phenomenal growth of...

Chapter 13

Impersonal Trust in B2B Electronic Commerce: A Process View (pages 239-257)

Paul A. Pavlou

Although the notion of impersonal trust is not new, its significance has dramatically increased with the emergence of interorganizational eCommerce. Two types of trust are usually distinguished in interfirm exchange relations–an...

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