Advanced Topics in End User Computing, Volume 2

Advanced Topics in End User Computing, Volume 2

Mo Adam Mahmood

Copyright: © 2003 |Pages: 349

ISBN13: 9781591400653|ISBN10: 1591400651|EISBN13: 9781591401001

DOI: 10.4018/978-1-59140-065-3

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Mahmood, Mo Adam, editor. Advanced Topics in End User Computing, Volume 2. IGI Global, 2003. https://doi.org/10.4018/978-1-59140-065-3

APA

Mahmood, M. A. (Ed.). (2003). Advanced Topics in End User Computing, Volume 2. IGI Global. https://doi.org/10.4018/978-1-59140-065-3

Chicago

Mahmood, Mo Adam, ed. Advanced Topics in End User Computing, Volume 2. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-065-3

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Advanced Topics in End User Computing features the latest research findings dealing with end user computing concepts, issues, and trends. Empirical and theoretical research concerned with all aspects of end user computing including development, utilization, and management are included. Volume two is specifically interested in those studies that show a significant contribution by relating end user computing to end user satisfaction, end user productivity, and strategic and competitive advantage.

*Note: This book is part of a new series entitled “Advanced Topics in End User Computing”. This book is Volume Two within this series (Vol. II, 2003).

Table of Contents

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Front Materials

Title Page

Copyright Page

Preface

Chapters

Factors Influencing End User Selection, Commitment, and Performance

Chapter 1

Using Cognitive Ability and Personality to Select Information Technology Professionals (pages 1-17)

L. A. Witt, L. A. Burke

In order to achieve competitive advantage, 21st century organizations will make substantial investments in information technology (IT). Effective human resource practices in the IT field will therefore be critical. We investigated...

Chapter 2

Beyond Relative Advantage: Factors in End-User Uptake of Computer Supported Cooperative Work (pages 18-43)

Susan Turner, Phil Turner

Researchers in Information Systems have produced a rich collection of meta-analyses and models of factors influencing the uptake of information technologies. In the domain of CSCW, however, these models have largely been neglected...

Chapter 3

The Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End-User's Organizational Commitment (pages 44-63)

Robert W. Stone, John W. Henry

The study uses data collected by a survey of computer-based medical information system end users in a large hospital in the southeastern United States. The theoretical model examined using this data links several antecedents to the...

Chapter 4

Personal and Situational Factors as Predictors of End User Performance (pages 64-84)

I. M. Jawahar

End-user computing (EUC) has the potential to enhance productivity. However, for this potential to be realized, end users must learn EUC skills and perform at high levels. Because of the significance of end user performance to...

End User System Effects, Outcomes and Overviews

Chapter 5

A Dynamic Model of End-User Computing (pages 86-104)

Neil McBride, A. Trevor Wood-Harper

Control is a major issue in end-user computing. The migration of responsibility, resources and authority from IT departments to user departments is frequently seen as a loss of power by the IT departments and an erosion of cost...

Chapter 6

A Comparison of End User and Expert Systems Quality Assessments (pages 105-124)

Tanya J. McGill

Organizations rely heavily on applications developed by end users, yet lack of experience and training may compromise the ability of end users to make objective judgments about the quality of their applications. The study reported on...

Chapter 7

A Matter of Perspective: The Role of Casual Attribution in the Assessment of User-System Outcomes (pages 125-147)

Rex Karsten

The working relationship of information systems (IS) professionals and end users is an ongoing source of both research and practical concern. This study employs Attribution Theory to examine the causal attributions IS professionals...

Chapter 8

Knowledge Management through End User Developed Expert Systems: Potential and Limitations (pages 148-172)

Christian Wagner

Knowledge is receiving recognition as a strategic force in organizations. Correspondingly, one form of knowledge capture and maintenance organizations are tempted to use is expert system design by end users. The chapter discusses...

Chapter 9

A Graphical Approach for Reducing Spreadsheet Linking Errors (pages 173-189)

Charles E. Morrison, Joline Morrison, John Melrose, E. Vance Wilson

Spreadsheet programs are deceptively simple tools that are widely used by end user developers in organizations. However, recent studies have shown that spreadsheets often contain significant, decision-affecting errors. One study that...

Management Attitude, End User Education, and Training

Chapter 10

Effectiveness of Systems Analysis and Design Education: An Exploratory Study (pages 191-211)

Rajiv Kohli, Jatinder N.D. Gupta

This paper reports the results of an exploratory study of student perceptions of the education and experiences of the Systems Analysis and Design (SA&D) course taught in the IS programs at academic institutions. An ex-ante and post...

Chapter 11

A Framework for Cognitive Skill Acquisition and Spreadsheet Training (pages 212-233)

S. E. Kruck, John J. Maher, Reza Barkhi

It is well documented that electronic spreadsheet models utilized in many professions to enhance decision-making frequently contain errors that have negative effects on the ultimate quality of decisions. Limited research has been...

Chapter 12

Attitude and Management Style Matter in IT Implementation: A Study of Small Business Owners (pages 234-262)

Elaine R. Winston, Dorothy G. Dologite

According to previous studies, a positive attitude towards information technology (IT) among small business owners appears to be a key factor in achieving high quality IT implementations. In an effort to extend this stream of...

Chapter 13

A Three-Tier Technology Training Strategy in a Dynamic Business Environment (pages 263-282)

Albert H. Huang

As end-user training becomes increasingly important in today’s technology-intensive business environment, progressive companies remain alert to find ways to provide their end users with timely training and resources. This paper...

Back Materials

Comprehensive Bibliography

About the Authors

Index

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