Cases on Telecommunications and Networking

Cases on Telecommunications and Networking

Mehdi Khosrow-Pour, D.B.A.

Copyright: © 2006 |Pages: 415

ISBN13: 9781599044170|ISBN10: 159904417X|EISBN13: 9781599044194|ISBN13 Softcover: 9781599044187

DOI: 10.4018/978-1-59904-417-0

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Khosrow-Pour, D.B.A., Mehdi, editor. Cases on Telecommunications and Networking. IGI Global, 2006. https://doi.org/10.4018/978-1-59904-417-0

APA

Khosrow-Pour, D.B.A., M. (Ed.). (2006). Cases on Telecommunications and Networking. IGI Global. https://doi.org/10.4018/978-1-59904-417-0

Chicago

Khosrow-Pour, D.B.A., Mehdi, ed. Cases on Telecommunications and Networking. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-417-0

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Cases on Telecommunications and Networking presents a wide range of the most current issues related to the planning, design, maintenance, and management of telecommunications and networking technologies and applications in organizations. Real-life cases included in this publication clearly illustrate challenges and solutions associated with the effective utilization and management of telecommunications and networking technologies in modern organizations worldwide.

Cases on Telecommunications and Networking provides practitioners, educators, and students with important examples of successes and failures in telecommunications and networking systems implementation. This publication is instrumental for those learning about the issues and challenges in the field of telecommunications and networking systems.

Table of Contents

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Front Materials

Title Page

Copyright Page

Book Series

Preface

Chapters

Chapter 1

iTalk: Managing the Virtual E-Business (pages 1-16)

Daniel Robey, Leigh Jin

iTalk was founded in January 1999 and one year later successfully launched a free voicemail service across the entire U.S. The service was made possible by the development of proprietary software that interfaced iTalk’s Web and phone...

Chapter 2

The Value of Coin Networks: The Case of Automotive Network Exchange® (pages 17-28)

Andrew Borchers, Mark Demski

As a response to strong competitive pressures, the U.S. automotive industry has actively employed Electronic Data Interchange in communications between suppliers and carmakers for many years. This case reviews the recent development...

Chapter 3

Up in Smoke: Rebuilding After an IT Disaster (pages 29-47)

Steven C. Ross, Craig K. Tyran, David J. Auer, Jon M. Junell, Terrell G. Williams

On July 3, 2002, fire destroyed a facility that served as both office and computer server room for a College of Business located in the United States. The fire also caused significant smoke damage to the office building where the...

Chapter 4

Policy Processes for Technological Change (pages 48-57)

Richard Smith, Brian Lewis, Christine Massey

This chapter examines policy processes for the introduction of technology-mediated learning at universities and colleges. It is based on the results of a two-year research project to investigate policy issues that arise with the...

Chapter 5

Implementing Software Metrics at a Telecommunications Company: A Case Study (pages 58-76)

David I. Heimann

Establishing and using fundamental measures of software development progress is an essential part of being able to predictably produce high-quality customer-satisfying software within a reasonable agreed-to timeframe. However, in...

Chapter 6

Managerial Issues for Telecommuting (pages 77-89)

Anthony R. Hendrickson, Troy J. Strader

In this paper the issues faced by firms in today’s telecommunications environment are compared and contrasted with an actual telecommuting case study of Trade Reporting and Data Exchange, Inc. (T.R.A.D.E.), a software engineering...

Chapter 7

The Elusive Last Mile to the Internet (pages 90-108)

V. Sridhar, Piyush Jain

As organizations continue to Web-enable mission-critical network-centric information systems, reliable and high bandwidth connectivity to the Internet is essential. While glut of Internet bandwidth is being witnessed in the developed...

Chapter 8

Remote Management of a Province-Wide Youth Employment Program Using Internet Technologies (pages 109-127)

Bruce Dienes, Michael Gurstein

A province-wide network of Community Access Internet sites was supported during the summers of 1996 and 1997 by Wire Nova Scotia (WiNS), a government funded program to provide staffing, training and technical support for these...

Chapter 9

Moving Up the Mobile Commerce Value Chain: 3G Licenses, Customer Value and New Technology (pages 128-155)

Martin Fahy, JJoseph Feller, Pat Finnegan, Ciaran Murphy

In the spring of 2002, a team within Digifone, in the Republic of Ireland, deliberated on how they would generate revenues from a Third Generation (3G) mobile license. Their plan was to facilitate third-party mobile commerce...

Chapter 10

The Integration of Library, Telecommunications, and Computing Services in a University (pages 156-171)

Susan A. Sherer

This case study describes the process of integrating the library, computing and telecommunications services in a university. Within the last two years, a new manager in the newly created position of Chief Information Officer merged...

Chapter 11

Nation-Wide ICT Infrastructure Introduction and its Leverage for Overall Development (pages 172-195)

Predrag Pale, Jasenka Gojšic

This paper describes 10 years of efforts in introducing the state-of-the-art information and communication technologies (ICT) and development of ICT infrastructure on the national level. The aim of the project was to build Internet...

Chapter 12

The Telecommuting Life: Managing Issues of Work, Home and Technology (pages 196-209)

Gigi G. Kelly, Karen Locke

As the 21st century approaches, the work environment is transforming, driven in large part by technology. For example, technology is challenging ideas about where and when work needs to take place. Technology allows employees to work...

Chapter 13

Application of an Object-Oriented Metasystem in University Information System Development (pages 210-223)

Petr C. Smolik, Thomas Hruška

This case presents experience from design and implementation of a university information system at the Brno University of Technology. The newly built system is expected to provide the students and staff with better tools for...

Chapter 14

Integrating Information Technologies into Large Organizations (pages 224-241)

Gretchen L. Gottlich, John M. Meyer, Michael L. Nelson, David J. Bianco

NASA Langley Research Center’s product is aerospace research information. To this end, Langley uses information technology tools in three distinct ways. First, information technology tools are used in the production of information...

Chapter 15

Globe Telecom: Succeeding in the Philippine Telecommunications Economy (pages 242-267)

Ryan C. LaBrie, Ajay S. Vinzé

This case examines the role and implications of deregulation in the telecommunications sector on an IT-based services organization in the Philippines. Reports from international lending institutions suggest that investments in the...

Chapter 16

Implementing a Wide-Area Network at a Naval Air Station: A Stakeholder Analysis (pages 268-279)

Susan Page Hocevar, Barry A. Frew, Virginia Callaghan Bayer

This is an action planning case. The case objective is to apply these methodologies and an understanding of organizational change to developing an action plan recommendation for implementation of a wide-area network.

Chapter 17

Information Technology & FDA Compliance in the Pharmaceutical Industry (pages 280-291)

Raymond Papp

Given the recent profitability of and demand for pharmaceuticals, from prescription antibiotics and analgesics like Ciproflaxin™ and OxyContin™ and men’s health drugs such as Viagra™ and Vardenafil™ to over-the-counter Senokot™...

Chapter 18

Norwel Equipment Co. Limited Partnership (L.P.) Internet Upgrade (pages 292-308)

Kenneth R. Walsh

Norwel Equipment Co. Limited Partnership (L.P.) is a Louisiana business retailer of construction equipment specializing in John Deere heavy-equipment and has secured exclusive John Deere rights for most of the State of Louisiana....

Chapter 19

Integration of Third-Party Applications and Web Clients by Means of an Enterprise Layer (pages 309-330)

Wilfried Lemahieu, Monique Snoeck, Cindy Michiels

This case study presents an experience report on an enterprise modelling and application integration project for a young company, starting in the telecommunications business area. The company positions itself as a broadband...

Chapter 20

Shared Workspace for Collaborative Engineering (pages 331-344)

Dirk Trossen, André Schüppen, Michael Wallbaum

In the broad context of the collaborative research center project IMPROVE (Information Technology Support for Collaborative and Distributed Design Processes in Chemical Engineering), the presented case study has been concentrating on...

Chapter 21

GlobeRanger Corporation (pages 345-370)

Hanns-Christian L. Hanebeck, Stan Kroder, John Nugent, Mahesh S. Raisinghani

This case traces the dynamic evolution/revolution of an e-commerce entity from concept through first-round venture financing. It details the critical thought processes and decisions that made this enterprise a key player in the...

Chapter 22

Added Value Benefits of Application of Internet Technologies to Subject Delivery (pages 371-394)

Stephen Burgess, Paul Darbyshire

The application of Internet technologies towards distance education is widely discussed in the literature. This case applies Porter’s “added value” theory relating to the use of IT to the application of Internet technologies used as...

Chapter 23

Design and Implementation of a Wide Area Network: Technological and Managerial Issues (pages 395-409)

Rohit Rampal

This case deals with the experience of a school district in the design and implementation of a wide area network. The problems faced by the school district that made the WAN a necessity are enumerated. The choice of hardware and the...

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