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Managing Worldwide Operations and Communications with Information Technology

Managing Worldwide Operations and Communications with Information Technology

Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
Copyright: © 2007 |Pages: 1686
ISBN13: 9781599049298|EISBN13: 9781466665378
DOI: 10.4018/978-1-59904-929-8
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MLA

Khosrow-Pour, D.B.A., Mehdi. "Managing Worldwide Operations and Communications with Information Technology." IGI Global, 2007. 1-1686. Web. 17 Apr. 2024. doi:10.4018/978-1-59904-929-8

APA

Khosrow-Pour, D.B.A., M. (2007). Managing Worldwide Operations and Communications with Information Technology (pp. 1-1686). doi:10.4018/978-1-59904-929-8

Chicago

Khosrow-Pour, D.B.A., Mehdi. "Managing Worldwide Operations and Communications with Information Technology." 1-1686 (2007), accessed April 17, 2024. doi:10.4018/978-1-59904-929-8

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The information technology domain is a dynamic and expansive component that is essential to today's organizational structure. The diffusion of information technology through every industry worldwide has dramatically increased the demand for multidisciplinary and comprehensive research to address the successes, pitfalls, opportunities, challenges, as well as the behavioral, social, economic, and interpersonal impacts, of widespread IT implementation.

Managing Worldwide Operations and Communications with Information Technology compiles unique perspectives from the world's leading authorities on the impact of information technology on diverse industries, and the challenges and obstacles that management must face in order to maximize the success of information technology integration into their organizations. These proceedings from the 18th Annual Information Resources Management Association (IRMA) Conference provide authoritative knowledge on leading trends and applications of information technology and management. Topics presented within the proceedings include:

  • Accounting information systems
  • Agile approaches to systems development
  • Business data communications and networking
  • Customer relationship management systems
  • Database management technologies
  • Data warehousing and mining
  • Distance learning technologies
  • Doctoral symposium submissions
  • Electronic government research
  • Geographic information systems
  • Human computer interaction
  • Human side of IT
  • Information quality management
  • Information security management
  • Intellectual property issues
  • Interactive and educational technology
  • IT evaluation methods and management
  • IT global sourcing
  • IT in small business
  • IT management in developing countries
  • IT teaching cases
  • Multicultural issues in IT management
  • Multimedia information management
  • Open source software
  • Project management and IT
  • Social responsibility in the information age
  • Software engineering technologies
  • Software process improvement
  • Strategic IT management
  • Text database and document management
  • Unified modeling language and unified process
  • Virtual organizations and society
  • Web-based learning and teaching technologies
  • Virtual universities

    With this depth and breadth of coverage of the most current research understanding of the global information technology environment, this collection is essential to any library's efforts to provide up-to-date content on these topics.

    • Table of Contents

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    Paper 1
    Reducing the Size of Auxiliary Data Needed to Support Materialized View Maintenance in a Data Warehouse Environment
    Lubomir Stanchev (Indiana University – Purdue University Fort Wayne, USA). Pages 1-4.
    A data warehouse consists of a set of materialized views that contain derived data from several data sources. Materialized views are beneficial because they allow efficient re-trieval o...
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    Paper 2
    Diagnosing the Context of Inter-Organizational Systems by Mapping Key-Players
    Albert Boonstra (University of Groningen, The Netherlands). Pages 5-8.
    Inter-organizational systems (IOS) are generally used in a context of various interested parties. If these parties are not identified and if their power and interests related to the IOS...
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    Paper 3
    Teaching Java™: Managing Instructional Tactics to Optimize Student Learning
    Henry H. Emurian (UMBC, USA). Pages 9-12.
    Direct mastery of the core knowledge in a discipline is increasingly recognized as a fundamental requirement to applying and extending that knowledge to solve novel problems. That recog...
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    Paper 4
    Supporting Interorganizational Processes with Interaction Flows and Business Rules
    Peter Rittgen (University College Borås, Sweden). Pages 13-16.
    Framework contracts are the main instrument to regulate the cooperation of organizations but they are rarely sufficiently elaborated to actually support the daily routine of interaction...
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    Paper 5
    Transforming Procurement in the UK Immigration Directorate
    Elayne Coakes (University of Westminster, UK), Nanette Young (Auld Scott & Company, UK). Pages 17-21.
    This paper discusses the Procurement Transformation Project of the UK Government’s Immigration and Nationality Directorate. The project was designed to change the current procurement pr...
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    Paper 6
    Multi-Grounded Development of Enterprise Modeling Methods: The Case of SIMM
    Peter Rittgen (University College Borås, Sweden). Pages 22-26.
    Multi-Grounded Theory (MGT) extends Grounded Theory by further grounding processes, most notably theo-retical grounding. As an example for applying MGT we use the enterprise modeling me...
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    Paper 7
    Evaluating Complexities in Software Configuration Management
    Frank Tsui (Southern Polytechnic State University, USA), Orlando Karam (Southern Polytechnic State University, USA). Pages 27-30.
    In software engineering, software configuration management tools such as Apache Ant, CVS or ClearCase [1, 3, 5, 9] are often included as an integral part of constructing large informati...
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    Paper 8
    Towards Augmenting Human Affordance in Evaluation of Agreement/Disagreement Phrases
    Masayuki Ihara (NTT Cyber Solutions Laboratories, Japan), Minoru Kobayashi (NTT Cyber Solutions Laboratories, Japan). Pages 31-35.
    Our final goal is to utilize a cognition viewpoint for engineering of better design of human communication tools. In this paper, we extend the concept of affordance to cover human-to-hu...
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    Paper 9
    A Multi-Agent System for the Remote Control of Data Servers
    José Henrique T. C. Sbrocco (CEATEC–Pontificia Universidade Católica de Campinas, Brazil), Ricardo Luís de Freitas (CEATEC–Pontificia Universidade Católica de Campinas, Brazil), Gilberto S. Nakamiti (CEATEC–Pontificia Universidade Católica de Campinas, Brazil). Pages 36-39.
    This work presents a computational tool for remotely monitoring data servers (Kipo System). To achieve this, the system contains a society of agents, where each agent performs a specifi...
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    Paper 10
    The Effect of Hidden Units in Neural Networks on Identifying Data Duplication Records
    Abdullah Al-Namlah (Ministry of Defense and Aviation, Saudi Arabia). Pages 40-43.
    Learning algorithms have been widely used to solve different problems in the field of Artificial Intelligence. Presently there are many learning algorithms; each is used depending on sp...
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    Paper 11
    Perceived Service Quality, Relationship Quality, and IT Outsourcing Success in Malaysian Organizations
    Norshidah Mohamed (International Islamic University Malaysia, Malaysia), Zuraini Ismail (University of Technology Malaysia, Malaysia), Husnayati Hussin (International Islamic University Malaysia, Malaysia), Ramlah Hussein (International Islamic University Malaysia, Malaysia). Pages 44-48.
    The objective of this study was to examine the outsourcing of IT functions in Malaysian organizations; in particular how variables like perceived service quality of outsourcer and relat...
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    Paper 12
    Time for Reflection: Going Back to Autopoiesis to Understand Knowledge Management
    Paul Parboteeah (Loughborough University, UK), Thomas W. Jackson (Loughborough University, UK). Pages 49-52.
    The field of Knowledge Management has lots of ideas and models, but the problem lies in that the discipline has no solid foundations on which to build new ideas and developments. A lot...
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    Paper 13
    Knowledge Losses in the Capturing Process
    Lena Aggestam (University of Skövde, Sweden). Pages 53-56.
    To be competitive organizations need to manage the knowledge resource. One aspect of doing this is to build IT-supported knowledge repositories. Successful knowledge repositories requir...
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    Paper 14
    Towards Measuring the Complexity of Information Systems: A Language-Critique Approach
    Christoph Rosenkranz (University of Frankfurt, Germany), Roland Holten (University of Frankfurt, Germany). Pages 57-60.
    As organizations increasingly depend on information technology for their operation, complexity of information systems becomes an important issue for management. This paper shows how the...
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    Paper 15
    A Research-Driven View of Conceptual Models as Instruments for Information Systems Research
    Christoph Rosenkranz (University of Frankfurt, Germany), Roland Holten (University of Frankfurt, Germany). Pages 61-64.
    Conceptual modelling deals with the process of building or interpreting a conceptual model whereby the stakeholders reason and communicate about a domain in order to improve their commo...
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    Paper 16
    Enterprise Architecture Using the Zachman Framework: A Model Driven Approach
    Ali Fatolahi (University of Ottawa, Canada), Stéphane S. Somé (University of Ottawa, Canada), Timothy C. Lethbridge (University of Ottawa, Canada). Pages 65-69.
    Many organizations are interested in building their enterprise architectures using the Zachman framework. They hope to solve the problems of misalignment between business processes and...
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    Paper 17
    The Impact of Australian Legislation Upon an IT Degree: Considerations and Response
    Grace Tan (Victoria University, Australia), Anne Venables (Victoria University, Australia). Pages 70-73.
    In Australia, all recent higher education reforms have been driven by new legislation detailed in The Higher Education Support Act (HESA) 2003 that mandates and regulates the conditions...
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    Paper 18
    Improving Class Participation by Asian Students
    Indrawati Nataatmadja (University of Technology, Australia), Alan Sixsmith (University of Technology, Australia), Laurel Dyson (University of Technology, Australia). Pages 74-77.
    Encouraging International students, particularly those with poor English proficiency, to participate fully in university classes has long been recognized as a major challenge. This pape...
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    Paper 19
    Learning Objects and Semantic Web in Education: From Students’ Analysis to New Perspectives for Their Use
    Antonio Cartelli (University of Cassino and Southern Lazio, Italy). Pages 78-81.
    The work aims at giving new perspectives in the use of ICT instruments and strategies in traditional teaching and especially in integrating web technologies in teaching-learning process...
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    Paper 20
    Measuring the Success of ICT-Based Knowledge Transfer: A Preliminary Study
    Weizhe Feng (China Agricultural University, China), Yanqing Duan (University of Bedfordshire, UK), Zetian Fu (China Agricultural University, China), Brian Mathews (University of Bedfordshire, UK). Pages 82-85.
    Knowledge transfer has received increasing attention in recent years. This is evident from many knowledge transfer initiatives and projects reported in the literature. However, how to m...
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    Paper 21
    Multi-Layer Decision Support Model for Value and Cost Analysis of IT Solutions: Hierarchical Approach
    Tadeusz Krupa (Warsaw University of Technology, Poland), Teresa Ostrowska (Warsaw University of Technology, Poland). Pages 86-90.
    The article presents mechanisms of value and cost evaluation that accompany decision making processes in hierarchical systems, while performing complex IT projects. Every designing oper...
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    Paper 22
    The Adoption and Implementation of Knowledge Management in Healthcare Operations
    Nilmini Wickramasinghe (Illinois Institute of Technology, USA), Elie Geisler (Illinois Institute of Technology, USA). Pages 91-94.
    The importance of knowledge management (KM) to organizations in today’s competitive environment is being recognized as paramount and significant. This is particularly evident for health...
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    Paper 23
    Aspects of Knowledge Transfer in eXtreme Programming
    Jaana Nyfjord (Stockholm University/Royal Institute of Technology, Sweden). Pages 95-98.
    The reason why software projects remain vulnerable to failure is essentially based on a knowledge management (KM) problem. One observation, however, is that the research in this area as...
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    Paper 24
    Adapting Supervised Feature Selection Methods for Clustering Tasks
    Eduardo Raul Hruschka (Catholic University of Santos, Brazil), Thiago F. Covões (Catholic University of Santos, Brazil), Estevam R. Hruschka Jr. (Federal University of São Carlos, Brazil), Nelson F. F. Ebecken (Federal University of Rio de Janeiro, Brazil). Pages 99-102.
    In this paper, we elaborate on how feature selection methods traditionally employed in classification problems can be adapted for clustering problems, assuming that the number of cluste...
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    Paper 25
    An Integrative Framework for Achieving HIPAA-Compliance for Healthcare Information Systems
    Nilmini Wickramasinghe (Illinois Institute of Technology, USA), Rajeev K. Bali (Coventry University, UK). Pages 103-105.
    Currently the Healthcare industry globally is contending with relentless pressures to lower costs while maintaining and increasing the quality of service. Robust Healthcare Information...
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    Paper 26
    Distribution-Collaboration Networks (DCN): An Organizational Transformation Perspective on the Development of E-Government Services
    Konstadinos Kutsikos (University of the Aegean, Greece), Dimitrios Makropoulos (London School of Economics and Political Science, UK). Pages 106-110.
    The focus of this paper is to show that the development of e-government services needs to be fundamentally reconsidered if it is to achieve its raison d’ être – the transformation of bu...
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    Paper 27
    Design of Reputation Systems in Online Auction Marketplaces: A Comparative Market Study
    Kai Riemer (University of Münster, Germany), Dorothee Korn (University of Münster, Germany). Pages 111-114.
    Reputation systems aim at facilitating the emergence of trust between transaction partners in online auction marketplaces. In this paper the reputation systems of the six largest online...
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    Paper 28
    On the Determinants of Enterprise Risk Management Implementation
    Kurt Desender (Universitat Autonoma de Barcelona, Spain). Pages 115-118.
    Corporate governance failures and new legislation and recommendations have emphasized the importance of control and risk management in preventing fraudulent reporting and reducing agenc...
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    Paper 29
    Incorporating Personal Information into RDF
    Sabah S. Al-Fedaghi (Kuwait University, Kuwait). Pages 119-122.
    This paper introduces an RDF-based ontology to model personal information. The triples construct is applied to ‘atomic’ private statements. RDF is divided into two modes: personal infor...
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    Paper 30
    What Practitioners Are Saying About the Unified Modeling Language
    Brian Dobing (University of Lethbridge, Canada), Jeffrey Parsons (Memorial University of Newfoundland, Canada). Pages 123-126.
    The Unified Modeling Language (UML) was formally introduced in the late 1990s, with much of it based on earlier object-oriented systems analysis and design (OOAD) methods. The UML quick...
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    Paper 31
    Would the Best Candidate Please Step Forward? Reflections on the Pros and Cons of Different Support Mechanisms for Online-Questionnaire Design
    Aaron Cooper (University of New Brunswick, Canada), Jo Lumsden (NRC IIT e-Business, Canada). Pages 127-131.
    An environmental scan of existing online-questionnaire design tools found that little, if any, support is currently incorporated within tools to guide online-questionnaire design accord...
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    Paper 32
    Trust Within the Established Inter-Organizational Information Sharing System
    Peter Mihok (Technical University of Kosice, Slovakia), Tyler Frank (Technical University of Kosice, Slovakia). Pages 132-135.
    Trust is often considered to be a primary factor in the implementation of an information sharing system. These systems have become more common in organizations since the increase in the...
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    Paper 33
    Simulation-Based Decision Support: From Experience Towards Knowledge
    Miroljub Kljajic (University of Maribor, Slovenia), Andrej Skraba (University of Maribor, Slovenia), Mirjana Kljajic Borštnar (University of Maribor, Slovenia), Davorin Kofjac (University of Maribor, Slovenia). Pages 136-140.
    This paper analyzes simulation as a knowledge base for decision support and its’ usefulness in application on three cases: 1) post-decision analysis of the reengineering process, 2) war...
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    Paper 34
    Keeping High Quality in Higher Education with Less Funding: Possible?
    Juha Kontio (Turku University of Applied Sciences, Finland). Pages 141-144.
    In this paper we present the actions and ideas that the faculty of Telecommunication and e-Business at Turku University of Applied Sciences has taken to survive with the funding. This p...
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    Paper 35
    An Evaluation Framework for Requests for Proposals of Municipal Wireless Networks: A Case Study of Three Municipalities
    Greg Brabander (Jet Propulsion Laboratory, USA), Pat Cahalan (California Institute of Technology, USA), Kim Douglas (Claremont Graduate University, USA), Chris Malek (California Institute of Technology, USA), Samuel C. Yang (California State University, USA). Pages 145-148.
    In this paper, we formalize an evaluation framework that can be used by decision makers and city planners to specify their RFPs for MWNs. In addition, the paper conducts a case study of...
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    Paper 36
    Improving Work Autonomy in Workflow Systems: A Configuration Choice
    Irene Vanderfeesten (Technishe Universiteit Eindhoven, The Netherlands), Hajo A. Reijers (Technishe Universiteit Eindhoven, The Netherlands). Pages 149-152.
    Despite their great potential and wide industrial use, workflow management systems have generated substantial controversy. While some believe that the technology relieves office workers...
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    Paper 37
    Blended Learning in the Bachelor of Economics and Business Administration for Large Scale Courses: Qualitative and Economic Effects
    Axel C. Schwickert (University of Giessen, Germany), Bernhard Ostheimer (University of Giessen, Germany). Pages 153-155.
    Approx. 2,000 students complete the ‘Bachelor of Economics’ or ‘Bachelor of Business Ad-ministration’ Programme in the Department of Economics and Business Administration at Justus-Lieb...
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    Paper 38
    The Consumer Ethics of the Virtual Environment: An Aetiology
    Savvas Papagiannidis (Newcastle University, UK). Pages 156-158.
    Free-form, massive multiplayer online games have resulted in the migration of many real world activities to virtual worlds and environments. These often exceed what is possible in the r...
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    Paper 39
    Efficient P2P Knowledge Sharing: Performances and Incentives
    Yung-Ming Li (National Chiao-Tung University, Taiwan), Yung-Shao Yeh (National Chiao-Tung University, Taiwan). Pages 159-163.
    In this paper, we address the performance issue of Peer-to-Peer (P2P) knowledge sharing community based on two indices: the knowledge variety and the knowledge transfer. For each perfor...
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    Paper 40
    Student Journalists Acceptance on Collaborative Writing Wikis
    Will Wai Kit Ma (Hong Kong Shue Yan University, China), Jeromy Yu Chan (Hong Kong Shue Yan University, China). Pages 164-167.
    The objectives of the study are to identify relevant key intention determinants to Wikis use and to better understand the knowledge creation processes through an investigation of the in...
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    Paper 41
    Professor SMILE Leads the Way to a New Dawn for Information and Communication Technology Education
    Anil Sharma (UAE University, UAE), Khalifa Ali Alsuwaidi (UAE University, UAE), Demetrios Hadjigeorgiou (UAE University, UAE), Stephen Boylan (UAE University, UAE). Pages 168-174.
    There is a gap in present and future Information Technology (IT), taught in higher education, and real use of IT. Educators are confused, students are bewildered. Understanding the situ...
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    Paper 42
    An Assessment of Topic Areas Covered in KM Journals (2000–2005)
    Donnie Harp (Air Force Communications Agency, Scott AFB, USA), Summer Bartczak (Air Force Institute of Technology, Wright-Patterson AFB, USA), Todd Peachey (Air Force Institute of Technology, Wright-Patterson AFB, USA), Alan Heminger (Air Force Institute of Technology, Wright-Patterson AFB, USA). Pages 175-179.
    In recent years, knowledge management (KM) has received increasing attention from researchers and practitioners. In 2005, Peachey, et al, explored the KM literature that appeared in inf...
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    Paper 43
    On the Definition of Exception Handling Policies for Asynchronous Events in Workflow Processes
    Belinda M. Carter (University of Queensland, Australia), Maria E. Orlowska (University of Queensland, Australia). Pages 180-183.
    Workflow technology is ideal for supporting highly repetitive and predictable processes. However, exceptional situations may occur in any process and due to the costs associated with ex...
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    Paper 44
    The Likelihood of RFID (Radio Frequency Identification) Technology Initiation: The Exploratory Examination
    Chulmo Koo (Inha University, Korea), Sangchul Lee (Korea), Dale H. Shao (Marshall University, USA), Chang E. Koh (University of North Texas, USA), Geunsik Jo (Inha University, Korea). Pages 184-192.
    Today, an emerging technology so called RFID (Radio Frequency Identification) would change the way of current business processes between firms and suppliers and customers. This study fo...
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    Paper 45
    Innostructure: Managing Innovation as Business-Critical Infrastructure
    Ron Fulbright (University of South Carolina Upstate, USA). Pages 194-197.
    The last few years have seen increasing interest in organizational innovation—changing an organization to enhance its ability to sustain innovative thinking and problem solving. Most co...
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    Paper 46
    Quality and Decision Variables: Impact-Focused Taxonomy
    Zbigniew J. Gackowski (California State University Stanislaus, USA). Pages 198-201.
    This paper presents an inquiry into the applicability of the operation qualities identified for data and information values to decision variables. It posits and demonstrates that they a...
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    Paper 47
    Teaching Online Information Systems Courses with Virtual Machines
    Li Chao (University of Houston-Victoria, USA). Pages 202-205.
    This paper considers the issues on setting up online computer labs for teaching the information systems courses that require intense hands-on practice. Due to limited technical support,...
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    Paper 48
    Reinventing Gantt’s Chart
    Daniel M. Brandon (Christian Brothers University, USA). Pages 206-211.
    The “Gantt Chart” has been a key tool in project management and industrial engineering since the early twentieth century. Even today the Gantt chart along with the relatively modern “sp...
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    Paper 49
    Military Physicians’ Assessments of a Mobile Medical Information System: A Longitudinal Study
    Shengnan Han (Åbo Akademi University, Finland), Ville Harkke (Åbo Akademi University, Finland), Franck Tétard (Åbo Akademi University, Finland), Mikael Collan (Turku University of Applied Science, Finland), Jorma Jokela (Centre for Military Medicine Medical School, Finland). Pages 212-215.
    This paper sets out to investigate military physicians’ perceptions and usage regarding a mobile medical information system during their military service in the Finnish Defence Forces....
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    Paper 50
    XML in a Data Warehouse Design: Performance Evaluation Utilizing Geological Data
    Behrooz Seyed-Abbassi (University of North Florida, USA), Lori Stowers Pusey (University of North Florida, USA). Pages 216-220.
    The structure of XML data presents challenges when determining efficient ways to map it to a relational data warehouse. One of these challenges is the presence of multi-valued child ele...
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    Paper 51
    Adoption of CRM in Higher Education
    Chitra Nair (DePaul University, USA), Susy S. Chan (DePaul University, USA), Xiaowen Fang (DePaul University, USA). Pages 221-224.
    This study examines the adoption factors for deployment of customer relationship management (CRM) in higher education institutions. While CRM is widespread in the corporate sector, its...
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    Paper 52
    The Open Catalogue of Manuscripts in the Malatestiana Library: Balance and Perspectives
    A. Cartelli (University of Cassino and Southern Lazio, Italy), M. Palma (University of Cassino, Italy). Pages 225-226.
    The reasons for the project of an information system, based on the use of Web technologies for manuscripts cataloguing are firstly reported. Soon after the features of the Open Catalogu...
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    Paper 53
    Towards Early Consideration of Non-Functional Requirements at the Business Process Level
    Sebastian Adam (Fraunhofer IESE, Germany), Joerg Doerr (Fraunhofer IESE, Germany). Pages 227-230.
    Non-functional (or quality) requirements are one of the key issues that need to be addressed during the development of any software system. Experience has shown that as the alignment of...
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    Paper 54
    Presenting Technical Drawings on Mobile Handhelds
    Georg Fuchs (University of Rostock, Germany), Hans-Jörg Schulz (University of Rostock, Germany), Heidrun Schumann (University of Rostock, Germany). Pages 231-235.
    Due to the spread of mobile handheld devices, new application fields like technical maintenance and mechanical inspections open up to their use. Yet, to fully benefit from their modern...
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    Paper 55
    An Evolutionary Framework for Strategies of Spatial Technologies: Case Study Analysis
    James B. Pick (University of Redlands, USA). Pages 236-240.
    An evolutionary framework is presented for spatial information technologies in business. The framework has the three dimensions of extent spatial applications are customer-facing, the e...
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    Paper 56
    An Integrated Sugarcane Phenology and an Optimization Approach to Set Plant and Harvest Schedules Within a Mill Region
    Kullapapruk Piewthongngam (Khon Kaen University, Thailand), Kanchana Setthanan (Khon Kaen University, Thailand), Jakrapun Suksawat (Khon Kaen University, Thailand). Pages 241-244.
    As a result of separated planning between rain-fed sugarcane growers and sugar mills in Northeastern of Thailand, the supply of sugarcane to the mills are fluctuated. This situation lea...
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    Paper 57
    Towards a Data Warehouse-Based Approach to Support Healthcare Knowledge Development and Sharing*
    Nevena Stolba (Vienna University of Technology, Australia), Tho Manh Nguyen (Vienna University of Technology, Australia), A. Min Tjoa (Vienna University of Technology, Australia). Pages 245-248.
    In the past, much effort of healthcare decision support systems were focused on the data acquisition and storage, in order to allow the use of this data at some later point in time. Med...
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    Paper 58
    End User Computing and End User Development: Exploring Definitions for the 21st Century
    Sandra Barker (University of South Australia, Australia). Pages 249-252.
    Since the 1980s end user computing (EUC) and end user development (EUD) have grown at an extraordinary rate. Many researchers have developed or used definitions in terms of the users an...
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    Paper 59
    Business Process Improvement and Organizational Theory: The Missing Link
    Feras Abou Moghdeb (The University of Queensland, Australia), Marta Indulska (The University of Queensland, Australia), Peter Green (The University of Queensland, Australia). Pages 253-256.
    The lack of a holistic methodology for Business Process Management has resulted in much confusion for organisations wishing to deploy Business Process Improvement projects. We argue tha...
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    Paper 60
    A Purposeful Framework for IS
    Gaye Lewis (University of South Australia, Australia). Pages 257-260.
    This paper highlights the need for theories in IS that assign a key role to the influences of human intentionality. Ulrich’s (1983) critical systems heuristics and activity theory both...
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    Paper 61
    Critical Success Factors for Mobile CRM: A Research Framework
    Chandana Unnithan (Deakin University, Australia), Ross Smith (Deakin University, Australia), Bardo Fraunholz (Deakin University, Australia). Pages 261-264.
    The past few years have seen a rapid development and momentous growth in mobile technologies and their diffusion into societies worldwide. The concept of Mobile Customer Relationship Ma...
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    Paper 62
    Agile Approaches to Software Maintenance: An exploratory Study of Practitioner views
    Warren Reyes (Deakin University, Australia), Ross Smith (Deakin University, Australia), Bardo Fraunholz (Deakin University, Australia). Pages 265-269.
    Whilst there has been some research into the application of agile approaches to the world of software maintenance, in this paper it is argued that there has not been a coherent investig...
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    Paper 63
    An Exploratory Investigation of Instructors Acceptance of e-learning
    Hassan M. Selim (United Arab Emirates University, United Arab Emirates). Pages 270-274.
    The use of e-learning and information technologies in teaching have changed the instruction approaches. There are several factors that need to be considered while developing or implemen...
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    Paper 64
    Exploring Change and Knowledge Management in Developing Countries: The Case of Iranian Smes
    Mostafa Jafari (Iran University of Science and Technology, Iran), Peyman Akhavan (Maleke-Ashtar University of Technology, Iran), Mohammad Fathian (Iran University of Science and Technology, Iran). Pages 275-279.
    The main target of this research is to discuss two important strategic management disciplines in some Iranian SMEs. Change management and knowledge management will be discussed simultan...
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    Paper 65
    Healthcare Information Assurance: Identification Issues
    Ludwig Slusky (California State University, USA). Pages 280-283.
    The paper summarizes identification issues pertaining to healthcare information assurance, including National Provider Identifier, identification in HIPAA, Electronic Medical Records, E...
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    Paper 66
    Is Optional web-Based Seminar an Effective way of learning as a Part of Information Management and Information Systems Development Course?
    Pekka Makkonen (University of Jyväskylä, Finland). Pages 284-287.
    This paper describes the use of the web as a complementary addition to conventional lectures in the learning of the basic concepts of information management and information systems deve...
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    Paper 67
    Mining Multiple Markets’ exchange Rate: An Artificial Intelligence tools Survey
    Chiu-Che Tseng (Texas A&M University–Commerce, USA). Pages 288-291.
    Foreign exchange rate prediction is an expanding industry with various commercial services throughout the world, employed various techniques providing foreign exchange rate predictions....
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    Paper 68
    Study of the extended Technology Acceptance Model in the U.S. navy: Case of Combat Information System
    Yair Levy (Nova Southeastern University, USA), Bruce D. Green (The GBS Group, USA). Pages 292-295.
    The U.S. Navy continues to be a major developer and procurer of information systems (IS), yet very limited research has been done to determine the factors that influence technology acce...
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    Paper 69
    Performance Analysis of 3-Stage Cell Search Process in wCDMA System
    Shailendra Mishra (Dehradun Institute of Technology, Dehradun, & Uttaranchal Technical University, India), Nipur Singh (Gurukul Kangari University, India). Pages 296-301.
    In this paper, we study the performance benefits of cell search algorithm. The purpose of the cell search algorithm in UMTS is to estimate the spreading code of the serving base-station...
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    Paper 70
    Business-to-Business Transaction Diffusion: x12 Standards
    Moses Niwe (Stockholm University and Kungliga Tekniska Högskolan, Sweden). Pages 302-305.
    In this study the B2B North American Standard; X12 diffusion is examined. (ASC) X12 membership, with the mandate of running the B2B transaction standard is used. The data set details we...
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    Paper 71
    Peak Oil to Peak People: education – A Resource in the Knowledge Society
    Lalita Rajasingham (Victoria University of Wellington, New Zealand). Pages 306-309.
    This paper suggests that as oil supplies run out and prices rise in the knowledge economy, an education system is needed that is based on information technology rather than on transport...
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    Paper 72
    From Specification to Implementation: A Method for Designing Multi-Agent Systems in a Transformational Style
    Hong Lin (University of Houston-Downtown, USA). Pages 310-313.
    The suitability of using Chemical Reaction Metaphor (CRM) to model multi-agent systems (MASs) is justified by CRM’s capacity in specifying dynamic features of multi-agent systems. This...
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    Paper 73
    Implementing Process Improvement in Nine Software Organizations: A Case Study
    Marcelo Jenkins (University of Costa Rica, Costa Rica). Pages 314-318.
    This paper describes the experience of implementing a CMMI-based software process improvement (SPI) project in a group of nine software organizations. We explain the approach we followe...
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    Paper 74
    Why Do Software Applications Fail and What Can Software Engineers Do About It? A Case Study
    Peter Kueng (Credit Suisse, IT Architecture, Switzerland), Heinrich Krause (Credit Suisse, IT Architecture, Switzerland). Pages 319-323.
    In many of today’s companies application software has become a vital resource to successfully run the business. Since outages of application software may lead to operational and financi...
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    Paper 75
    Reviewing 802.11 wireless LAns Security: A Case Study Approach
    Yue Cai (The University of Auckland, New Zealand), Jairo A. Gutiérrez (The University of Auckland, New Zealand). Pages 324-328.
    This paper proposes a set of technical and managerial solutions which can be adopted by organizations to protect their 802.11 wireless LANs. A case study methodology was carried out by...
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    Paper 76
    Saving Endangered Species: The Application of Computer-Based Radio Coverage Modelling to Wildlife Telemetry Systems
    David Wilton (Massey University Albany Campus, New Zealand). Pages 329-333.
    The research described in this paper is aimed at improving wildlife telemetry systems by the use of computer-based radio frequency (RF) visualization and planning, and enhancing RF cove...
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    Paper 77
    The Relationship Between IS Strategic Planning and Enterprise Architectural Practice: A Study in nZ Enterprises
    David Wilton (Massey University Albany Campus, New Zealand). Pages 334-338.
    Modern businesses face increased levels of competitive pressure, and the IT sector is going through a period of rapid change. These issues have resulted in a drive for new approaches to...
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    Paper 78
    Knowledge harvesting System for a Business Enterprise
    N. Raghavendra Rao (SSN School of Management & Computer Applications, India). Pages 339-342.
    Globalization has created new opportunities for business enterprises and their employees. Employees have started leaving the organization to avail themselves of the opportunities. Conse...
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    Paper 79
    Information Technology outsourcing: An Institutional Theory Approach
    Abhijit Chaudhury (Bryant University, USA), Pradeep Kumar Mukherjee (Tholons Inc., USA). Pages 343-346.
    The study investigates factors contributing to adoption of information technology outsourcing (ITO). The focus is on adoption of ITO as a management innovation. The research model is mo...
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    Paper 80
    File Valuation in Information Lifecycle Management
    Lars Arne Turczyk (TU Darmstadt, Germany), Oliver Heckmann (TU Darmstadt, Germany), Ralf Steinmetz (TU Darmstadt, Germany). Pages 347-350.
    Information Lifecycle Management (ILM) stores files according to their value. Therefore file valuation is a very important task in the ILM environment. In this paper we look at how the...
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    Paper 81
    Enhancing user Interactive Experience Through diasporic Reception
    Pai-Ling Chang (Vanung University, Taiwan). Pages 351-535.
    This paper focuses on the notion of interactivity and how ideas from outside the field of interaction design can expand the understanding and application of interactivity. Interactivity...
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    Paper 82
    IT Educational Challenges for the Internet generation
    Wai K. Law (University of Guam, Guam). Pages 354-357.
    The Net (Internet) generation generally refers to those children born between 1986 and 2000. Although there are different opinions on the exact current age range of the Net generation,...
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    Paper 83
    Portals as a Multidisciplinary field
    Natalie Pang (Monash University, Australia), Don Schauder (Monash University, Australia), Tom Denison (Monash University, Australia), Graeme Johanson (Monash University, Australia), Sanxing Cao (Communication University of China & Nanjing University, China). Pages 358-361.
    Portals often fall into two major categories: as a gateway that are purposed for the consolidating services or applications, or they are purposed for community building. In the latter c...
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    Paper 84
    State Portals: Empowering E-government via Software Engineering
    Paul M. Chalekian (University of Nevada-Reno, USA). Pages 362-364.
    In an effort to deliver efficient and effective e-government services State portals are playing a prominent role. Software engineers are able to facilitate the convergence of politics a...
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    Paper 85
    Researching the Portal
    Arthur Tatnall (Victoria University, Australia), Bill Davey (RMIT University, Australia). Pages 365-368.
    The Web portal is now ubiquitous, and a considerable amount of research has now been done into portal technology and applications. In this paper we will argue that research in portal ap...
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    Paper 86
    Implementing E-Procurement Systems: The Promise, Reality, and Lessons Learned
    Jeff Picchione (Northern Illinois University, USA), Chang Liu (Northern Illinois University, USA). Pages 369-372.
    For most of the 20th century, the housing and auto industries were the key drivers of the United States economy. By the late 1990’s, information technology (IT) accounted for a quarter...
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    Paper 87
    design of Web Information System Process-oriented
    Roberto Paiano (Università di Lecce, Italy), Anna Lisa Guido (Università di Lecce, Italy), Leonardo Mangia (Università di Lecce, Italy). Pages 373-377.
    Modern Web Information System must answer “on the fly” to the company’s change requirements. To do this, companies abandoned the vertical vision that locates business logic in functiona...
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    Paper 88
    Exploring Knowledge Management Success
    Murray E. Jennex (San Diego State University, USA), Stefan Smolnik (European Business School, UK), David T. Croasdell (University of Nevada, USA). Pages 378-381.
    Discussions at previous HICSS conferences have shown that there is no general agreement on definitions of Knowledge Management (KM) and Knowledge Management Systems (KMS) success. A dee...
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    Paper 89
    Effects of Individualism-Collectivism in Computer Supported Collaborative learning
    Yingqin Zhong (National University of Singapore, Singapore), John Lim (National University of Singapore, Singapore). Pages 382-386.
    There are few explorations of the effects of cultural orientation (collectivism vs. individualism) on users’ perceptions in computer supported collaborative learning in spite of the inc...
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    Paper 90
    Challenges in Building and Maturing of a Telecommunications Business Intelligence Solution in a developing Country
    D. P du Plessis (University of the Free State, South Africa), T. McDonald (University of the Free State, South Africa). Pages 387-392.
    South Africa as a developing country has since 1994 gone through a process of privatisation of some of the state departments. The Department of Post and Telecommunications was one of th...
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    Paper 91
    Firm-level determinants of Business Process Outsourcing Decisions
    Markus Fritsch (Johann Wolfgang Goethe University, Germany), Kim Wüllenweber (Johann Wolfgang Goethe University, Germany). Pages 393-397.
    Although there are numerous contributions why firms outsource IT activities, research on Business Process Outsourcing (BPO) decisions is scarce. As BPO might affect outsourcer’s core, d...
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    Paper 92
    Evaluating E-Business Applications Priorities: The E-Business Planning and Analysis framework
    Boon Tan (University of Sunderland, UK), Ben Clegg (Aston University, UK). Pages 398-402.
    An e-business planning framework is proposed here which links both in strategic and operations management to improve the online service quality of a manufacturing SME. Although a standa...
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    Paper 93
    The Influence of Culture on Enterprise Portal design in a global Environment
    Xiuzhen Feng (Beijing University of Technology, China), Michel L. Ehrenhard (University of Twente, The Netherlands), Jeff N. Hicks (University of Twente, The Netherlands), Yibin Hou (Beijing University of Technology, China). Pages 403-405.
    Enterprise portals collect and synthesize information from various systems to deliver personalized and highly relevant information to suppliers, customers and employees. While enterpris...
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    Paper 94
    Challenges in Developing a Data Warehouse to Manage the Rollout of Antiretroviral Therapy in a developing Country
    J. E. Kotzé (University of the Free State, South Africa), T. McDonald (University of the Free State, South Africa). Pages 406-410.
    With a global HIV/AIDS epidemic, developing countries are facing an enormous challenge in combating the disease. Public health will be placed under severe pressure in providing treatmen...
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    Paper 95
    A Story on “Story Telling” in a virtual learn-Work Environment
    Paul Oord (Open Universiteit Nederland, The Netherlands), Cecile K. M. Crutzen (Open Universiteit Nederland, The Netherlands). Pages 411-415.
    The Open University of the Netherlands (OUNL) is an institution for higher distance education. At the School of Computer Science 70% of the BA or MA students, already have other degrees...
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    Paper 96
    Value Creation: The Next generation of Knowledge Management
    C. Vorakulpipat (University of Salford, UK), Y. Rezgui (University of Salford, UK). Pages 416-419.
    This paper provides a review of value creation literature by adapting and extending KM generations models (Koenig 2002; Vorakulpipat and Rezgui 2006). An interpretive stance is adopted...
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    Paper 97
    Corporate Social Responsibility in the Dynamic Information Age of Inter-Systems Connectivity
    Arvind Ashta (CEREN, Burgundy School of Business (Groupe ESC Dijon-Bourgogne), France). Pages 420-425.
    The Information age has caused an explosion of information through rapidly changing technologies. This technological change is accompanied by an accelerating shift in work relations, of...
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    Paper 98
    Financial Performance of Internet and Brick-and-Mortar Companies: A Comparative Analysis
    Myung Ko (The University of Texas at San Antonio, USA), Narcyz Roztocki (State University of New York at New Paltz, USA). Pages 426-429.
    This paper aims to explore potential differences in financial performance of Internet based companies and the traditional brick-and-mortar companies. A compressive financial ratio analy...
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    Paper 99
    Data Mining of Crime Research Information Statistics Portal: The Experience and Lessons Learned
    Christopher Dondanville (The University of Memphis, USA), Xihui Zhang (The University of Memphis, USA), Ted E. Lee (The University of Memphis, USA). Pages 430-432.
    In an effort to find some interesting information in a volume of crime information provided by the Secure Police Department (we use a fictitious name for the department) we undertook an...
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    Paper 100
    Ensuring data Quality for Asset Management in Engineering organisations
    Shien Lin (University of South Australia, Australia), Jing Gao (University of South Australia, Australia), Andy Koronios (University of South Australia, Australia). Pages 433-439.
    Data Quality (DQ) has been an acknowledged issue for a long time. Researches have indicated that maintaining the quality of data is often acknowledged as problematic, but is also seen a...
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    Paper 101
    Anticipated and Unanticipated Consequences of the Development of Accounting Information Systems
    Mohamed A. Elbannan (Cairo University, Egypt). Pages 440-443.
    This paper aims at objectively viewing the consequences of the development of a typical accounting information system. Accounting is a tool for organization, documentation, and rational...
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    Paper 102
    Conceptual Design for Personalized Situation-Aware Information Seeking and Retrieval Services in Data Intensive Domains
    Nong Chen (Delft University of Technology, The Netherlands), Ajantha Dahanayake (Georgia College and State University, USA). Pages 444-448.
    Personalized information retrieval and access is regarded as the solution to the problem of information overload. Personalization algorithms and techniques are maturing, but their centr...
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    Paper 103
    Achieving Business Benefits from a Global ERP Implementation
    Lorraine Staehr (La Trobe University, Australia). Pages 449-453.
    This paper provides an understanding of the implementation, use and business benefits achieved from a global ERP system by an Australian manufacturing organisation. Using an interpretiv...
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    Paper 104
    The Importance of “Emotional” Features in Web-Based CRM System
    Noor Raihan Ab Hamid (Multimedia University, Malaysia), Ali Khatibi (Multimedia University, Malaysia). Pages 454-457.
    The notion of managing customer relationships would lead to better profitability has gained more attention from companies today. Companies’ CRM efforts are not only limited to the physi...
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    Paper 105
    Developing Buddy: Towards Greater Dependability and Maintainability in Meta-Search
    Naresh Kumar Agarwal (National University of Singapore, Singapore), Danny C.C. Poo (National University of Singapore, Singapore), Dominick M. T. Leo (National University of Singapore, Singapore). Pages 458-462.
    Most meta-search engines use web scraping as an ad-hoc method to extract results from the output display of various search engine sources. However, a search engine may cease operation,...
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    Paper 106
    Comparing Student Teachers’ Preferences and Perceptions on E-Learning
    Eugenia M.W. Ng (The Hong Kong Institute of Education, Hong Kong). Pages 463-466.
    Electronic learning is the trendy approach for higher education institutes around the globe but there are not many findings about student teachers’ readiness in this direction. A questi...
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    Paper 107
    Exploiting Process Thinking in Healthcare: Evidence of Positive Impact on Operating Theatre Efficiency
    Teemu Paavola (LifeIT Plc, Finland), Kari Kalliovalkama (Seinäjoki Central Hospital, Finland), Pekka Jokipii (Seinäjoki Central Hospital, Finland). Pages 467-469.
    In Finland, a project designed to modernize processes and reduce the waiting list for joint replacement surgery has recently been completed. The new surgery arrangements for artificial...
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    Paper 108
    The Use of Online Discussions to Enhance Face-to-Face Block Mode Teaching
    Janette Agg (Monash University, Australia). Pages 470-473.
    This paper is a case study of the use of web-based communication technologies in conjunction with block mode teaching. It describes how an online discussion forum increased the particip...
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    Paper 109
    Software Piracy Determinants Among University Students: An Empirical Analysis
    Arsalan Butt (University of British Columbia, Canada), Adeel I. Butt (Simon Fraser University, Canada). Pages 474-478.
    Software piracy is widespread in many parts of the world. Websites such as Kazaa and more recently BitTorrent based websites have made it easier to access pirated software which has res...
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    Paper 110
    Knowledge Process Modeling in SME and Cost-Efficient Software Support: Theoretical Framework and Empirical Studies
    Kerstin Fink (University of Innsbruck, Austria), Christian Ploder (University of Innsbruck, Austria). Pages 479-484.
    In introducing Electronic Government solutions, in particular Electronic Records Management Systems (ERMS), public authorities require a comprehensive framework concept to meet the mult...
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    Paper 111
    Automating Customer Complaints Management Through Trust Accounts
    Roman Beck (Johann Wolfgang Goethe University, Germany), Jochen Franke (Johann Wolfgang Goethe University, Germany). Pages 485-488.
    The automation of business processes by the use of paper-free EDI transmissions between business partners can be an incentive to advance the exchange of orders, invoices, and customer c...
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    Paper 112
    Supporting Visual Access to a Distributed Organizational Memory Warehouse in the Web Environment
    Sree Nilakanta (Iowa State University, USA), Les Miller (Iowa State University, USA), Yunan Song (Iowa State University, USA), Lei Zhu (Iowa State University, USA). Pages 489-492.
    Organizational memories play a significant role in knowledge management but several challenges confront their use. Artifacts of OM are many and varied. Access and use of the stored arti...
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    Paper 113
    Adoption of Internet Banking in Hong Kong Using Stakeholder Analysis
    Chun Kit Lok (The Hong Kong Institute of Education, Hong Kong). Pages 493-496.
    The Internet is revolutionizing the banking industry by providing an innovative services channel (Dewan, Freimer, & Seidmann, 2000; Seitz & Stickel, 1988). With the impact of the Intern...
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    Paper 114
    A Web Portal for Early Warning and Risk Management
    Walter Hürster (Private Researcher and Independent Consultant, Germany), Thomas Wilbois (T-Systems, Germany), Fernando Chaves (Fraunhofer IITB, Germany), Roland Obrecht (Ministry of Environment, Germany). Pages 497-501.
    The universal concept and the general technical implementation of a Web Portal for Early Warning and Risk Management are described in this paper. As a prototype example for public acces...
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    Paper 115
    How World Leading Manufacturers Can Achieve Differentiation Through E-Business: New Services, Enhanced Relationships, and Reduced Costs
    Daniel Kindström (Linkoping University, Sweden), Christian Kowalkowski (Linkoping University, Sweden). Pages 502-506.
    E-business development is today driven by mature and established companies. Recently we can discern a shift in the usage of e-business from a cost reduction focus towards differentiatio...
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    Paper 116
    Evaluating Students’ Acceptance of the Discussion Forum in the E-Learning Context
    Kamla Ali Al-Busaidi (Sultan Qaboos University, Oman). Pages 507-510.
    The use of e-learning initiatives in the academic world has been increasing in last few years. International reports highlighted that the use of information communication technology (IC...
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    Paper 117
    The Role of Power Distance in Determining the Effectiveness of Educational Technology
    Elizabeth Koh (National University of Singapore, Singapore), John Lim (National University of Singapore, Singapore). Pages 511-514.
    Educational technology is being deployed rapidly all over the world. Correspondingly, there is also an increase in student collaboration from different cultural backgrounds through dive...
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    Paper 118
    Teaching Systems Analysis and Design Using the Process Game
    Charles A. Suscheck (Colorado State University–Pueblo, USA), Richard A. Huff (Colorado State University–Pueblo, USA). Pages 515-517.
    The teaching of systems analysis and design to students with no background in IS development is notoriously difficult. Most students have great difficulty identifying with both the reas...
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    Paper 119
    Experiences in Ethical Usability Testing with Children
    Kirsten Ellis (Monash University, Australia), Marian Quigley (Monash University, Australia), Mark Power (Monash University, Australia). Pages 518-521.
    This paper describes the issues in conducting ethical usability testing with children including experiences in developing and testing sign language software on Kindergarten, Preparatory...
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    Paper 120
    A Usability Framework for the Design of Assistive Technology to Promote Aging in Place
    Shirley Ann Becker (Florida Institute of Technology, USA), Frank M. Webbe (Florida Institute of Technology, USA). Pages 522-525.
    A usability framework is proposed for designing assistive technology that meets the needs of older adult users. The framework is comprised of both requirements and profile components. T...
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    Paper 121
    Critical Success Factors in “Best of Breed” ERP Implementation
    Mary Sumner (Southern Illinois University Edwardsville, USA), Joseph Bradley (University of Missouri–Rolla, USA). Pages 526-529.
    The research on ERP project challenges and critical success factors deals with large-scale ERP implementation using a single, organization-wide ERP package. The integrated nature of ERP...
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    Paper 122
    Mobile Data Technology (MDT) Adoption Process in Canadian Micro and Small Enterprises: An Exploratory Study
    Vinod Kumar (Carleton University, Canada), G. Alan Pilcher (Carleton University, Canada), Bharat Maheshwari (Carleton University, Canada). Pages 530-534.
    Mobile Data Technologies (MDT) are a natural extension to the traditional office computing environment. It is predicted that more than two thirds of the active workforce will rely heavi...
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    Paper 123
    Indian Agricultural Data Warehouse Design
    Anil Rai (Indian Agricultural Statistics Research Institute, India), Sree Nilakanta (Iowa State University, USA), Kevin Scheibe (Iowa State University, USA). Pages 535-538.
    Data warehouse implementations at the sector levels, especially at the national agricultural level are non-existent. Designing an agricultural data warehouse poses unique and significan...
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    Paper 124
    Towards a Framework of Biometric Exam Authentication in E-Learning Environments
    Michelle Ramim (Nova Southeastern University, USA), Yair Levy (Nova Southeastern University, USA). Pages 539-543.
    In the past fifteen years the use of Internet technologies has been substantially growing for delivery of educational content. E-learning environments have been incorporated in many uni...
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    Paper 125
    Examining Instructional Interaction and Student Persistence in Online Education
    Steven F. Tello (University of Massachusetts Lowell, USA). Pages 544-547.
    As institutions of higher education launch or expand online course offerings, it is important to identify strategies and techniques that promote student participation in online courses...
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    Paper 126
    Business Processes Modeling as Social Systems
    Joseph Barjis (Georgia Southern University, USA). Pages 548-551.
    In the past decade, a number of process modeling techniques have been developed. Challenged by the reality of intricate human interactions, while these modeling techniques have been suc...
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    Paper 127
    Generating Software Requirements Specification (IEEE-Std. 830-1998) Document with Use Cases
    James L. Goldman (Drexel University, USA), George Abraham (Drexel University, USA), Il-Yeol Song (Drexel University, USA). Pages 552-556.
    The IEEE Std.830-1998 was created to standardize the software requirements specification document. The aim of an SRS document is to capture requirements in an unambiguous manner in orde...
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    Paper 128
    Impact of the Use of Communication Technologies on the Work-Life Balance of Executive Employees
    Uthpala Senarathne Tennakoon (University of Calgary, Canada). Pages 557-560.
    The Internet, email and mobile communication devices are indispensable today. By creating bridges between work and non-work situations, these technologies appear to be blurring the boun...
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    Paper 129
    Assessing Web Designers’ Perception of Web Accessibility
    Laura L. Cook (State University of New York at Geneseo, USA), Jack S. Cook (Rochester Institute of Technology, USA). Pages 561-563.
    People with disabilities continue to be at a disadvantage in terms of opportunities on the Web. Federal laws and state policies help govern website design for federal and state agencies...
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    Paper 130
    Guidelines for Developing Quality Use Case Descriptions
    Yunan Chen (Drexel University, USA), Il-Yeol Song (Drexel University, USA). Pages 564-567.
    A use case description (UCD) is used to document detailed behavior of a use case in order to communicate its functionalities to different stakeholders related to the use case. A UCD pla...
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    Paper 131
    Temporal Categorization for Data Organization
    Behrooz Seyed-Abbass (University of North Florida, USA), Patrick O. Crews (University of North Florida, USA). Pages 568-572.
    Temporal databases are designed to handle records that are time-oriented. While the additional dimension produces data that is rich in meaning, capturing this history results in large v...
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    Paper 132
    multimodal language processing using nlp Approaches
    Fernando Ferri (Istituto di Ricerca sulla Popolazione e le Politiche Sociali, Italy), Patrizia Grifoni (Istituto di Ricerca sulla Popolazione e le Politiche Sociali, Italy), Manuela Tersigni (Istituto di Ricerca sulla Popolazione e le Politiche Sociali, Italy). Pages 573-577.
    People usually communicate through multimodal dialog. In fact multimodal interaction is flexible and natural because it uses all the five senses in parallel. For this reason we need to...
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    Paper 133
    An Optimized Service Oriented Middleware Design for RFID Enabled Solution
    Prasenjit Bhadra (IBM India Pvt. Limited, India). Pages 578-582.
    Introduction of RFID in Enterprise application domain has accelerated the automation of data interchange at various data points across the entire supply chain. The proliferation of RFID...
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    Paper 134
    Security Excellence: Fusing Security Metrics into a Business Excellence Model
    Clemens Martin (University of Ontario Institute of Technology, Canada), Anasuya Bulkan (University of Ontario Institute of Technology, Canada). Pages 583-588.
    The European Foundation for Quality Management’s Excellence Model is a highly recognized business framework that has been implemented in many European countries to achieve Business Exce...
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    Paper 135
    Practice-Oriented Implementation of medical guidelines
    Claudia Reuter (Fraunhofer Institute for Software and Systems Engineering (ISST), Germany), Guy Vollmer (Fraunhofer Institute for Software and Systems Engineering (ISST), Germany), Oliver Koch (Fraunhofer Institute for Software and Systems Engineering (ISST), Germany). Pages 589-592.
    Following a survey that we conducted to determine the information demands of physicians, it turned out, that medical guidelines are regarded as an important instrument of quality manage...
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    Paper 136
    Web Science: Conceptualization of the Semantic Web
    Jinyoul Lee (State University of New York at Binghamton, USA), Surinder S. Kahai (State University of New York at Binghamton, USA), Yong-Jin Kim (State University of New York at Binghamton, USA), Bonn-Oh Kim (Seattle University, USA), Paitin Katerattanakul (Western Michigan University, USA). Pages 593-596.
    To develop semantic web, there needs to be a basis of ontologies. What are basis for web semantics, especially for information systems research area? To put it short, many organizations...
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    Paper 137
    CIO’s perspectives of Critical Issues in Erp upgrade
    Fan Zhao (Florida Gulf Coast University, USA). Pages 597-600.
    Selection and implementation are critical areas, and numerous valuable insights have been studied by many researchers (Quiescenti, et al., 2006; and Wang, et al., 2006). According to St...
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    Paper 138
    The Impact of Transactional E-Commerce on CpAs’ perception of Audit risk: preliminary results
    Steven T. Breslawski (University of New York, College at Brockport, USA). Pages 601-603.
    In this paper, we report results from a preliminary study designed to understand 1) the level, if any, at which transactional e-commerce systems are viewed as sufficiently substantive t...
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    Paper 139
    Examining Data Cleansing Software Tools for Engineering Asset Management
    Vivek Chanana (University of South Australia, Australia), Andy Koronios (University of South Australia, Australia). Pages 604-608.
    To be more cost effective and efficient, organisations are relying on improved operations and maintenance strategies for their engineering assets. Even after having done huge investment...
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    Paper 140
    low budget E-Commerce solution for a Dental supply Company
    David A. Gadish (California State University Los Angeles, USA). Pages 609-613.
    This case presents an overview of an e-commerce solution for a dental supply company that provides dentists with over 16,000 different dental products from alloys, to dental instruments...
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    Paper 141
    Towards a Design Theory of Autopoietic Knowledge Management Support Systems
    El-Sayed Abou-Zeid (Concordia University, Canada). Pages 614-617.
    The theory of autopoiesis, as a system-grounded way of thinking with biological foundations together with its extension into social domain, is used as a kernel theory for developing a d...
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    Paper 142
    Metacognition and Its Role in the Development of Team Competenc
    Rozz Albon (Curtin University of Technology, Australia), Tony Jewels (Queensland University of Technology, Australia). Pages 618-622.
    When graduates now enter the professional workplace, their ability to work as effective team members will contribute much to their immediate levels of productivity. Various types of gro...
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    Paper 143
    The Power of Informal Networks: A Perspective of Two Studies
    Irena Ali (Defence Science and Technology Organisation, Australia). Pages 623-626.
    The terms ‘dissemination of information’, ‘information needs’, ‘information seeking’, and ‘information sharing’ are usually connected with library science. However, these concepts go be...
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    Paper 144
    Mobile Image Communication Using JPEG2000
    René Rosenbaum (University of Rostock, Germany), Heidrun Schumann (University of Rostock, Germany). Pages 627-631.
    Imagery must be adequately processed and adapted to be used in mobile environments. This contribution shows that this can be reached by a rigorous combination of all stages of the image...
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    Paper 145
    Application of Delphi Technique for Development of E-Readiness Assessment Model: A Study on Small and Medium Enterprises of Iran
    Mohammad Fathian (Iran University of Science and Technology, Iran), Peyman Akhavan (Maleke-Ashtar University of Technology, Iran), Maryam Hoorali (Iran University of Science and Technology, Iran), Mostafa Jafari (Iran University of Science and Technology, Iran). Pages 632-638.
    The current dynamic and turbulent business environment has forced companies that are competing in global markets to change their traditional methods of conducting business. Recent devel...
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    Paper 146
    MIS Textbook Selection Using Analytic Hierarchy Process
    Farrokh Mamaghani (St. John Fisher College, USA). Pages 639-642.
    Many business schools and individual faculty members are faced with decisions regarding the evaluation and selection of a MIS textbook for their courses due to the availability of many...
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    Paper 147
    Multi-Level Delegation for Flexible Business Process Modeling
    Oumaima Saidani (Université Paris, Paris, France), Selmin Nurcan (IAE de France, Sorbonne Graduate Business School, France). Pages 643-647.
    In this paper we address issues related to delegation of responsibilities and their importance in increasing the flexibility and the effectiveness of business processes. Organizations u...
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    Paper 148
    An Optimal Query Execution plan for Database Systems
    Hassan Pournaghshband (Southern Polytechnic State University, USA), Vahab Pournaghshband (University of California-Berkeley, USA), Shahriar Movafaghi (Southern New Hampshire University, USA). Pages 648-649.
    A major decision for the query processor of the database management system in centralized as well as distributed environments is how a query can produce the result as efficiently as pos...
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    Paper 149
    A Prescriptive Approach to Business Process Modelling
    Yishu Ding (University of Manchester, UK). Pages 650-654.
    Business process modelling approaches are expected to describe business processes and prescribe advices for decision makers to implement changes to business processes for improvement or...
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    Paper 150
    A Decision support system for the Ecological selection of a Facility location: A multi-Criteria Approach
    G. Thanos (Technological Educational Institution of Chalkida, Greece), M. Gr. Vrachopoulos (Technological Educational Institution of Chalkida, Greece), A. P. Kakouris (University of Aegean, Greece), M. K. Koukou (Technological Educational Institution of Chalkida, Greece), A. G. Thanos (National Technical University of Athens, Greece). Pages 655-659.
    In this article the authors develop a Decision Support System for the selection of facilities location using a modification of the Brown Gibson model. The decision process of selecting...
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    Paper 151
    Scenarios for Mobile Virtual Communities of students
    Christo El Morr (York University, Canada), Jalal Kawash (American University of Sharjah, UAE). Pages 660-662.
    Virtual communities have emerged since the Web has become a popular tool for the mass. Mobile Virtual Communities (MVCs), which have been recently gaining more momentum in research and...
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    Paper 152
    Improving Organizational Systems: Incorporating General Systems Theory and Design Principles
    Edward J. Garrity (Canisius College, USA). Pages 663-666.
    A crucial factor for understanding system behavior is observing how the parts interact (Atwater & Pittman, 2006). However, the very act of analysis (defined as studying the parts in iso...
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    Paper 153
    Security Technologies in Mobile Networking
    Jonny Karlsson (Arcada Polytechnic, Finland), Göran Pulkkis (Arcada Polytechnic, Finland), Kaj J. Grahn (Arcada Polytechnic, Finland), Robertino Hermansson (Arcada Polytechnic, Finland). Pages 667-671.
    Specific security technologies for mobile applications and services – such as SIM/USIM/PKI SIM cards, hash chain generated security tokens for secure Mobile IP registration and mobile a...
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    Paper 154
    Variability in Business Process Families
    Colette Rolland (Université Paris, France), Naveen Prakash (Université Paris, France), Rim-Samia Kaabi (Université Paris, France). Pages 672-676.
    Variability proved to be a central concept in different domains, manufacturing, software development etc. in order to develop solutions that can be easily adapted to different organisat...
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    Paper 155
    Geeks and gods: ICT’s Debt to the Arts
    Karen Simpson Nikakis (Deakin University – Waurn Ponds, Australia). Pages 677-678.
    With each new object and phenomena humankind discovers, develops or invents, a new set of words must be coined or adopted to describe them. Words are not neutral, carrying with them a h...
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    Paper 156
    TIM TAM: A Teaching Initiated Modification of the Technology Acceptance Model
    Con Nikakis (Victoria University - Footscray Park, Australia), Hill (Germany), Linda. Pages 679-682.
    The Technology Acceptance Model (TAM) and its variants have proven to be a very useful tool in explaining user uptake intentions. With the drive to use new eLearning environments, cost-...
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    Paper 157
    A Framework for Business Process Modeling and Alignment
    Artur Caetano (University of Lisbon, Portugal), Marielba Zacarias (Technical University of Lisbon, Portugal), Pedro Sousa (Technical University of Lisbon, Portugal), António Rito Silva (Technical University of Lisbon, Portugal), José Tribolet (University of Lisbon, Portugal). Pages 683-686.
    This paper proposes an enterprise architecture framework that al-lows modeling organizational components for reuse and co-development, emphasizing their traceability and alignment at bo...
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    Paper 158
    Case study: Overcoming the headache of the E-mail Inbox Through Training
    Thomas W. Jackson (Loughborough University, UK). Pages 687-690.
    How do we overcome the nightmare of the email inbox? This paper details a two-phase research programme to demonstrate the need to give employees training regarding email communication,...
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    Paper 159
    How the Application of Management Information System (MIS) Affects Business Value (BV) in the Airline Industry
    Jerzy Kisielnicki (Warsaw University, Poland), Ewa Gwiazda (PM Consulting Inc., Canada). Pages 691-696.
    This article is based on a utilization of the MIS and Decision Support Systems (DSS) as significant factors influencing a BV of an airline. Authors state that a contemporary airline com...
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    Paper 160
    Study on How Service Usefulness and Privacy Concern Influence on Service Acceptance
    SeonAh Choi (Yonsei University, Korea), JoonSeok Hwang (Yonsei University, Korea), Heejai Choi (Yonsei University, Korea), Zoonky Lee (Yonsei University, Korea). Pages 697-700.
    As the highly improved Internet and information technology has led to the diversification of users’ demands, personalization service attract lots of attention as a means to meet highly...
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    Paper 161
    E-Commerce Adoption Factors for SMMEs: Supporting Cases from South Africa
    S. C. Warden (Cape Peninsula University of Technology, South Africa), I. M. Motjolopane (Cape Peninsula University of Technology, South Africa). Pages 701-708.
    E-commerce improves value chain integration, enables customisation and also provides smaller companies opportunity to reach customers worldwide. However the approach to e-commerce adopt...
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    Paper 162
    Predicting Online Auction Closing Price Using Grey System Theory
    Patricia Anthony (University Malaysia Sabah, Malaysia), Deborah Lim (University Malaysia Sabah, Malaysia), Ho Chong Mun (University Malaysia Sabah, Malaysia). Pages 709-713.
    Online auctions is a very popular method to buy and sell items on the Internet. However, it is very dynamic in that it is very difficult to predict the winning bid of a given auction. T...
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    Paper 163
    E-Collaboration Tools for Government Funded Projects: NHLBI-PEN Approach and Solution
    Gianluca De Leo (Old Dominion University, USA), Karen L. Wooley (Washington University in St. Louis, USA). Pages 714-718.
    In this paper, we present the different E-collaboration tools that have been designed and implemented during the first year of the NHLBI-PEN Government Funded Project. We discuss the fr...
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    Paper 164
    Web Quality Model: An Application to Business Domain
    Gordan Gledec (University of Zagreb, Croatia). Pages 719-723.
    Internet Economy allowed businesses to move to the virtual market and establish their online presence on the Web. In order to strive, they have to keep their customers satisfied. Custom...
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    Paper 165
    Relational Ethics, Global Business, and Information and Communications Technology: Interconnections Explored
    Andrew Creed (Deakin University, Australia), Ambika Zutshi (Deakin University, Australia), Jane Ross (University of Maryland University College, USA). Pages 724-727.
    This paper explores, through practitioner experience and literature review, the impact of increased use of information technology in a global business environment on relational ethics....
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    Paper 166
    Electronic Commerce Adoption Approaches by SMMEs Western Cape, South Africa
    I. M. Motjolopane (Cape Peninsula University of Technology, South Africa), S. C. Warden (Cape Peninsula University of Technology, South Africa). Pages 728-732.
    E-commerce improves value chain integration, enables customisation and also provides smaller companies opportunity to reach customers worldwide. However the approach to e-commerce adopt...
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    Paper 167
    Trouble in Computing: Taking “Positions” in the Discipline of Computing
    Sheila French (Manchester Metropolitan University, UK). Pages 733-736.
    This chapter explores the ‘identities’ and ‘positioning’ of female academics working in the disciplines of Computing and Information Technology (IT) in a number of British universities....
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    Paper 168
    Supporting EBAO Planners by Distributed Ontologies and a Template for Objective-Systems
    Tobias Lehmann (Universität der Bundeswehr München, Germany), Andreas Karcher (Universität der Bundeswehr München, Germany). Pages 737-741.
    This article gives an overview on how multinational military planners can be supported by Knowledge Bases based on Semantic Web Technologies. For this, first the context-specific proble...
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    Paper 169
    The Gender Pay Gap in the ICT Industry
    Angela Tattersall (University of Salford, UK), Claire Keogh (University of Salford, UK), Helen Richardson (University of Salford, UK). Pages 742-745.
    This paper discusses the gender pay gap in the ICT sector 30 years after Equal Pay legislation came into force in the UK. Taking a critical and feminist approach our research has highli...
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    Paper 170
    Internet Adoption decisions in Small Businesses: The Impacts of a Local Web Portal
    Heather Fulford (Aberdeen Business School, UK), Leonidas Anastasakis (Loughborough University, UK). Pages 746-748.
    The purpose of this article is to demonstrate the role played by the establishment of a UK village community web portal on the Internet adoption decisions of small businesses in the vil...
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    Paper 171
    Recognition of Factors Affecting Students Trust in Virtual Universities Using Delphi Method
    Mohammad Ali Sarlak (Payame Noor University, Iran). Pages 749-755.
    At the present time in Islamic republic of Iran the virtual universities are operating beside the Non- virtual universities. The problem that virtual universities now confront is low le...
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    Paper 172
    Improving Project Management Through Collaboration-Aware Risk Management Practices
    Mojgan Mohtashami (NJIT, USA), Vassilka Kirova (Lucent Technology, USA), Thomas Marlowe (Seton Hall University, USA), Fadi P. Deek (NJIT, USA). Pages 756-761.
    Collaborative software development spanning national, language and cultural boundaries, raises new challenges and risks, which interfere with the success of software projects even when...
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    Paper 173
    Pull and Push Business Functions in an Experimental Text Processing System
    Bogdan D. Czejdo (Center for AMEDD Strategic Studies, USA), L. Harrison Hassell (Center for AMEDD Strategic Studies, USA), Barbara Wojcik (Center for AMEDD Strategic Studies, USA). Pages 762-768.
    We observe an unprecedented growth in the volume of unstructured data (text). Extraction of business information from large volume of unstructured data is one of the most important acti...
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    Paper 174
    The Experiential Marketing on Blogs
    Wen-Kuo Chen (National Taiwan University, Taiwan), Yu-Chien Lin (National Taiwan University, Taiwan), Ying-Chen Tseng (National Taiwan University, Taiwan), Yu-Jyun Chen (National Taiwan University, Taiwan), Hsin-Hung Hung (Innovative DigiTech-Enabled Applications & Services Institute (IDEAS), Taiwan), Yueh-Hsun Wu (National Taiwan University, Taiwan), Yen-Lin Chen, Chia-Hu Yo, Seng-Cho Chou. Pages 769-772.
    Some researchers propose that there has been a revolution in marketing, especially using new media. This study is to verify that information presentation formation affects decision-maki...
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    Paper 175
    (IT) Management in the Organization of the Developing Countries
    Azim Sahatimehr (Bonab Islamic Azad University, Iran). Pages 773-775.
    At the present century (IT) plays major role in the international development programs. Development programs of the nations. Those countries which have been well educated or specialized...
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    Paper 176
    Modeling organizational Competencies for Business Process Description and Alignment
    João Pombinho (Technical University of Lisbon, Portugal), Artur Caetano (Technical University of Lisbon, Portugal), Marielba Zacarias (Technical University of Lisbon, Portugal), José Tribolet (Technical University of Lisbon, Portugal). Pages 776-779.
    Business activities are performed by human or automated actors. For the organization to adapt to changes it must be able to under-stand how and why actors are related to and assigned to...
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    Paper 177
    Palm OS and Programming for Mobile Commerce
    Wen-Chen Hu (University of North Dakota, USA), Lixin Fu (University of North Carolina at Greensboro, USA), Weihong Hu (Auburn University, USA), Chung-Wei Lee (University of Illinois at Springfield, USA). Pages 780-785.
    Using Internet-enabled mobile handheld devices to access the World Wide Web is a promising addition to the Web and traditional e-commerce. Mobile handheld devices provide convenience an...
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    Paper 178
    Integrating Formal Methods with Reuse Techniques
    Laura Felice (INTIA, Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina), Carmen Leonardi (INTIA, Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina), Ma. Virginia Mauco (INTIA, Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina). Pages 785-789.
    It is widely accepted by software community that formal methods increase software quality and reliability, and even though their industrial use is still limited it has been steadily gro...
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    Paper 179
    The Value of Communities of Practice (CoPs) Within Knowledge Management (KM)
    Micky Kerr (University of Leeds, UK). Pages 790-793.
    This paper focuses on Communities of Practice (CoPs) as one vehicle for managing knowledge in the workplace. The research investigates 21 CoPs operating in an international organisation...
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    Paper 180
    Call-Graph Based Program Analysis with .Net
    Walter Prins (University of Liverpool, The Netherlands), Paul Darbyshire (Victoria University, Australia). Pages 794-789.
    Software development is a complex business, whether maintaining or extending existing legacy systems, or whether developing new systems. Another challenge faced by programmers, is deter...
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    Paper 181
    Applying Domestication: How the Internet Found Its Place in the Home
    Deirdre Hynes (Manchester Metropolitan University, UK). Pages 799-801.
    The concept of the domestication of media technologies has been developed to describe and analyse the processes of technology’s acceptance, rejection and use. The concept is both theore...
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    Paper 182
    Knowledge Integration: A Public Goods Approach Under Asymmetric Information
    Yung-Ming Li (National Chiao Tung University, Taiwan), Jhih-Hua Jhang-Li (National Chiao Tung University, Taiwan), Yung-Shao Yeh (National Chiao Tung University, Taiwan). Pages 802-806.
    Knowledge integration is one of the keys to e-business which has more competitive advantage than traditional organizations. However, building knowledge management system from technology...
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    Paper 183
    Teaching Online: Using Moodle for a Blended Course
    Yukiko Inoue (University of Guam, Guam). Pages 807-810.
    After a discussion on the use of course management systems (CMSs) for teaching purposes in general and the CMS Moodle (Modular Object-Oriented Dynamic Learning Environment) specifically...
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    Paper 184
    Assessing the Knowledge Sharing Environment Within a Multi-National Pharmaceutical Company
    Steve Smith (Loughborough University, UK), Thomas W. Jackson (Loughborough University, UK), Tom Parsons (Loughborough University, UK), Holger Adelmann (The Target Pharmaceutical Company, UK). Pages 811-814.
    This paper has taken the key concepts taken from Riege and Andreas’ (2005) work to construct a questionnaire that was used within the drug development department of a large multi-nation...
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    Paper 185
    Blending Synchronous and Asynchronous Learning Approaches for Teaching Knowledge Management Courses
    Shaheen Majid (Nanyang Technological University, Singapore), Intan Azura Mokhtar (Nanyang Technological University, Singapore). Pages 815-818.
    Knowledge management (KM) has been one of the core operations of most companies and organizations since the early 1990s. As a consequence, KM education is experiencing exponential growt...
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    Paper 186
    Project Scheduling Under Uncertainty
    Tarun Bhaskar (GE Global Research, India), Manabendra Nath Pal (Indian Institute of Management Calcutta, India). Pages 819-822.
    Scheduling is a very important part of the planning phase of project management. But the fact that it is a planning phase process makes it susceptible to uncertainty. This paper discuss...
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    Paper 187
    Building Customers’ Trust Through Mobile CRM-Related Activities: Mediating Effects of Customers’ Commitment
    Hyejun Lee (The Catholic University of Korea, South Korea), Changsoo Sohn (St. Cloud State University, USA), Dong-Il Lee (Sejong University, South Korea). Pages 823-827.
    How can customers get trust from Internet-based companies? Although there may be lots of strategies, this study focuses on mobile CRM-related activities to provide trust to customers. M...
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    Paper 188
    Constraint Relaxation on Topological Operators Which Produce a Null Value as Answer to a Query
    Arianna D’Ulizia (Istituto di Ricerca sulla Popolazione e le Politiche Sociali, Italy), Fernando Ferri (Istituto di Ricerca sulla Popolazione e le Politiche Sociali, Italy), Patrizia Grifoni (Istituto di Ricerca sulla Popolazione e le Politiche Sociali, Italy), Maurizio Rafanelli (Consiglio Nazionale delle Ricerche, Italy). Pages 828-833.
    Business process modelling approaches are expected to describe business processes and prescribe advices for decision makers to implement changes to business processes for improvement or...
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    Paper 189
    Enterprise Architecture Evaluation: A Case Study on the Purposes of Enterprise Architecture for E-Business
    Nitesh Bharosa (Delft University of Technology, The Netherlands), Marijn Janssen (Delft University of Technology, The Netherlands), René Wagenaar (Delft University of Technology, The Netherlands). Pages 834-838.
    The aim of this paper is to explore the elements that make up Enterprise Architecture (EA) frameworks and evaluate the kinds of purposes EA could serve for in e-business. Using literatu...
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    Paper 190
    Potential Consumer Responses to RFID Product Item Tagging and Emergent Privacy Issues
    Rebecca Angeles (University of New Brunswick Fredericton, Canada). Pages 839-844.
    Using the theories of procedural justice/fairness, expected utility, and literature on consumer privacy, this study uses the survey method to measure consumer willingness to purchase ra...
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    Paper 191
    A Concept Map of Information Systems Research Approaches
    Rafael Gonzalez (TU Delft, The Netherlands), Ajantha Dahanayake (Georgia College and State University, USA). Pages 845-848.
    This paper presents a simple concept map of the wide and diverse spectrum of information system (IS) research approaches, focusing on helping researchers in having an overview of what t...
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    Paper 192
    Responsibility in User Participation in Information Systems Development
    Rafael Gonzalez (TU Delft, The Netherlands), Ajantha Dahanayake (Georgia College and State University, USA). Pages 849-851.
    Information systems (IS) are social in nature; they structure and use information technology within an organisation to fulfil its needs. If we are to fully understand IS development in...
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    Paper 193
    Changing Healthcare Institutions with Large Information Technology Projects
    Matthew Waritay Guah (Erasmus University Rotterdam, The Netherlands). Pages 852-856.
    This paper reviews the development of institutional theory in direct relations to historical changes within the UK’s National Health Service (NHS) with an eye to contributing to the the...
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    Paper 194
    Hybrid Architecture of oWL-ontologies for relational data Sources integration
    Nora Maiz (Université Lumière Lyon2, France), Omar Boussaid (Université Lumière Lyon2, France), Fadila Bentayeb (Université Lumière Lyon2, France). Pages 857-860.
    Data integration is one of the most important tasks in the data warehousing process. The use of ontologies in the mediation process allows semantic and structural integration. In this p...
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    Paper 195
    The Value of Virtualization for Web Environment
    Jean-Pierre Kuilboer (University of Massachusetts Boston, USA), Noushin Ashrafi (University of Massachusetts Boston, USA). Pages 861-864.
    The success of many e-commerce applications depends on their reliability, robustness and security. Designing a web server architecture that advances these properties without compromisin...
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    Paper 196
    Usability Analysis of Concept Maps as Knowledge Discovery Tools
    Abdus Sattar Chaudhry (Nanyang Technological University, Singapore), Lee Yee Fuang (Nanyang Technological University, Singapore). Pages 865-869.
    The potential application of concept maps in knowledge discovery is examined using a framework comprising usability, learnability, and task & technology fit. An online survey and follow...
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    Paper 197
    Implementation Differences Between DSS/BI and other Types of Information Systems
    Efrem G. Mallach (University of Massachusetts Dartmouth, USA). Pages 870-872.
    This paper considers issues that arise in the implementation of TPS and those that arise in the implementation of DSS/BI systems, noting differences between the two. Important issues fo...
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    Paper 198
    A Proposal of Integration Between IT Governance and Business Balanced Score Card
    Antonio Folgueras Marcos (Carlos III University, Spain), Ángel Garcia Crespo (Carlos III University, Spain), Belén Ruiz Mezcua (Carlos III University, Spain). Pages 873-876.
    Useful management models have to work with the most important aspects in a modern organization: environment, market analysis, innovation, learning, operation, diffusion, reengineering a...
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    Paper 199
    Internet Communication Technologies and Networked Learning: Identity Formation Through Social Exchange
    Elaine Laflamme (McGill University, Canada), Heather P. Kanuka (Athabasca University, Canada). Pages 877-880.
    The purpose of this paper is to argue that communication technologies play a non-neutral rather than passive role in formulating both student and teacher identities in verbal and non-ve...
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    Paper 200
    Construction of a Knowledge-Based Management System for Organizing Energy Management and Indoor Environmental Quality (IEQ) Related Data
    Sean Hsieh (University of Nevada, USA), Kenny Kwan (University of Nevada, USA), Linda D. Stetzenbach (University of Nevada, USA), Davor Novosel (National Center for Energy Management and Building Technology, USA). Pages 881-883.
    National Center for Energy Management and Building Technology (NCEMBT), the research arm of the National Energy Management Institute (NEMI), initiated a series of multi-year research pr...
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    Paper 201
    Business Oriented Development of the IT Landscape: Architecture Design on a Large Scale
    Michael Rohloff (MRI Management Consulting, Germany). Pages 884-891.
    The paper outlines enterprise architecture as a means of business IT alignment, the respective domains, and fundamental design techniques. It is based on three basic views on architectu...
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    Paper 202
    Influence Analysis in the Keiretsu of Mazda
    Hiroshi Kimura (Ube National College of Technology, Japan), Takao Ito (Ube National College of Technology, Japan), Kevin E. Voges (University of Canterbury, New Zealand), Katia Passerini (New Jersey Institute of Technology, USA), Makoto Sakamoto (University of Miyazaki, Japan), Masatoshi Kataoka (Nagano University of Technology, Japan). Pages 892-895.
    One of the most important issues in CRM is how to measure the relationship with customers. Reciprocal relationship between automaker Mazda and its suppliers will be analyzed in this pap...
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    Paper 203
    A novel Method for Securing Online Databases
    Stephanos Mavromoustakos (Cyprus College, Cyprus). Pages 898-901.
    In the past few years, we have experienced a rapid increase in the development and usage of Web-based systems. However, a main problem of these systems is the lack of security mechanism...
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    Paper 204
    The Whole World at Work: Managers Around the Globe Describe Their IT experiences – Suggesting a new framework for Global IT Leadership Development
    Patricia Shafer (Compel, Ltd., USA), Barbara A. Trautlein (Compel, Ltd., USA). Pages 902-905.
    The foundation of this paper is research titled: “The Whole World at Work: Managers Around the Globe Tell Us What’s Changed and What Still Needs to Change in Organizations,” conducted f...
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    Paper 205
    Technical and Logical Issues Arising from collaboration Across Multiple Organisations
    Abbass Ghanbary (University of Western Sydney, Australia), Bhuvan Unhelkar (University of Western Sydney, Australia). Pages 906-911.
    This paper discusses the technical and corresponding logical modelling issues arising out of Collaborative Business Process Engineering (CBPE). These modelling issues are based on the t...
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    Paper 206
    Scoring Systems and Large Margin Perceptron Ranking
    Bernd-Juergen Falkowski (University of Applied Sciences Stralsund, Germany), Martin Appelt (University of Applied Sciences Stralsund, Germany), Christian Finger (University of Applied Sciences Stralsund, Germany), Sebastian Koch (University of Applied Sciences Stralsund, Germany), Hendrik van der Linde (University of Applied Sciences Stralsund, Germany). Pages 912-915.
    Perceptron learning is proposed in the context of so-called scoring systems used for assessing creditworthiness as stipulated in the Basel II central banks capital accord of the G10-sta...
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    Paper 207
    Improving the quality of Online consumer communities
    Irene Pollach (Vienna University of Economics and Business Administration, Australia). Pages 916-919.
    Consumer-opinion websites enable consumers to voice their opinions on products, services and companies, read those others or and interact with other consumers on a website other than th...
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    Paper 208
    Business process Analysis, Modeling and Simulation for Geo-political risks and crisis Management
    Francis Rousseaux (Ecole Centrale d’Electronique, France), Kévin Lhoste (Ecole Centrale d’Electronique, France). Pages 920-924.
    The paper aims to present a real experience of designing a Control, Command, Communication, and Intelligence system to support crisis management through a three step business process. A...
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    Paper 209
    erp II System Vulnerabilities and Threats: An exploratory Study
    Richard S. Swart (Utah State University, USA), Bryan A. Marshall (Georgia College and State University, USA), David Olsen (Utah State University, USA), Robert Erbacher (Utah State University, USA). Pages 925-928.
    Enterprise Resource Planning II (ERP II) systems integrate external entities into an organization’s ERP system, primarily through integrating supply chain partners. This integration is...
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    Paper 210
    evaluating relationship Implementations performance in Object-relational Databases
    María Fernanda Golobisky (Universidad Tecnológica Nacional, Argentina), Aldo Vecchietti (Universidad Tecnológica Nacional, Argentina). Pages 929-935.
    In this work we make an evaluation of the object-relational schema implementation representing different relationships of an UML class diagram, against the relational approach. To perfo...
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    Paper 211
    Knowledge Support for Software projects
    Birinder Sandhawalia (Middlesex University, UK), Darren Dalcher (Middlesex University, UK). Pages 936-940.
    The unpredictable nature of software projects and the need for effective communication within project teams requires a framework for social interaction and feedback that results in bett...
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    Paper 212
    Information Security policy: Taxonomy and Development Issues
    Lech Janczewski (The University of Auckland, New Zealand). Pages 941-944.
    The content of this paper aims at defining what an Information Security Policy (ISP) is, what are the possible ISP formats, and what parts of the ISP are of particular importance. Speci...
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    Paper 213
    Issues and Challenges Facing e-Entrepreneurship and e-Innovation
    Fang Zhao (RMIT University, Australia). Pages 945-948.
    This paper explores key issues and challenges facing e-entrepreneurship and einnovation through case studies. The case studies draw mainly upon interviews with senior managers of the ca...
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    Paper 214
    Dimensions of Autotelic Personality in the Context of Mobile Information and entertainment Services
    Felix B. Tan (AUT University, New Zealand), Jacky P. C. Chou (AUT University, New Zealand). Pages 949-953.
    Autotelic Personality represents an important individual construct in flow theory yet little is known about its underlying dimensions. Csikszentmihalyi (1988) suggests that the higher t...
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    Paper 215
    Business process Management for collaborative Businesses
    Philipp Walter (Institute for Information Systems at German Research Centre for Artificial Intelligence, Germany), Dirk Werth (Institute for Information Systems at German Research Centre for Artificial Intelligence, Germany). Pages 954-958.
    Business process management is established for improving business processes within an enterprise. However, the concept could also be applied to enhance collaborative business processes...
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    Paper 216
    evaluating relationship Implementations performance in Object-relational Databases
    María Fernanda Golobisky (Universidad Tecnológica Nacional, Argentina). Pages 959-962.
    In this work an evaluation of an object-relational schema implementation representing different relationships of an UML class diagram against the relational approach was made. To perfor...
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    Paper 217
    Evaluation of Web Services Resource Framework for Virtual Organization
    Asif Akram (CCLRC Daresbury Laboratory, UK), Rob Allan (CCLRC Daresbury Laboratory, UK). Pages 963-966.
    The organization of resources in communities is an efficient way for resource discovery. The effectiveness of proposed communities depends on the technologies selected, their interopera...
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    Paper 218
    host Based Intrusion Detection Architecture for Mobile Ad hoc networks
    Prabhudutta Ray (Center for Development of Advanced Computing, India). Pages 967-970.
    Performance test; Object-relational schema; SQL:2003; Array; Multiset; Scoped references with each other using wireless interfaces and can also dynamically form a network topology where...
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    Paper 219
    ICT for higher education in Sudan: Issues and perspectives
    Ayman Abdel Motti Suliman (Multimedia University, Malaysia), Murali Raman (Multimedia University, Malaysia), Raihan A. Hamid (Multimedia University, Malaysia). Pages 971-974.
    Educational development and reform for any nation have always been characterized by the government’s efforts to adapt education to national development needs. The heart of educational d...
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    Paper 220
    The Interface Design for Learning environments via Web using the Multiple Intelligences Theory and the ergonomic and usability criteria
    Simone de Paula Silva (CECIERJ Foundation/CEDERJ Consortium, Brazil), Cristina Pfeiffer (CECIERJ Foundation/CEDERJ Consortium, Brazil), Andre Vinicius Moraes de Costa (CECIERJ Foundation/CEDERJ Consortium, Brazil). Pages 975-979.
    Nowadays, the success of distance learning environments via the Web depends mainly on a well-designed user interface because teachers and learners are physically in different places and...
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    Paper 221
    Why Analysts Draw: The effect of Diagrams Supporting uML use cases
    Andrew Gemino (Simon Fraser University, Canada), Drew Parker (Simon Fraser University, Canada). Pages 980-983.
    An experiment was undertaken to compare effectiveness of use cases with and without supporting use case diagrams. The Cognitive Theory of Multimedia Learning is used to hypothesize diag...
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    Paper 222
    Facilitating Enterprise Information System Engineering Through a UML 2.0 Profile: A Case Study
    M. Nikolaidou (Harokopio University of Athens, Greece), N. Alexopoulou (Harokopio University of Athens, Greece), A. Tsadimas (Harokopio University of Athens, Greece), A. Dais (Harokopio University of Athens, Greece), D. Anagnostopoulos (Harokopio University of Athens, Greece). Pages 984-989.
    Modern enterprise information systems are distributed systems usually built on multi-tiered client server architectures and can be define using well-establish frameworks are the Zachman...
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    Paper 223
    A framework for performance evaluation of Intelligent Search Agents
    Nurul I. Sarkar (Auckland University of Technology, New Zealand), Naveed Iqbal (Auckland University of Technology, New Zealand). Pages 990-993.
    Because of the intelligent search agents (ISAs) can automate the process of searching through and evaluating reams of information on the Web, these agents are becoming increasingly popu...
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    Paper 224
    how Work System formalization and Integration Impact IS funcation performance in Manufacturing firms
    Patrick J. Rondeau (Butler University, USA), T. S. Ragu-Nathan (The University of Toledo, USA), Mark A. Vonderembse (The University of Toledo, USA). Pages 994-999.
    The development of successful IS practices relies on the existence of well documented, formal work system practices and the existence of cross-functionally integrated of work teams. In...
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    Paper 225
    Terror Spam and phishing
    Tomer Ben-Ari (The Interdisciplinary Center Herzliya, Israel), Ron Rymon (The Interdisciplinary Center Herzliya, Israel). Pages 1000-1003.
    We claim that mail Spam and Phishing can become an operational tool in the hands of terrorists, to perform more than just simple recruiting and fund raising activities. We show that by...
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    Paper 226
    The Use of Information Technology by Government in Combatting Disasters: Lessons from Katrina
    Laura Lally (Hofstra University, USA). Pages 1004-1005.
    In August; 2005; Hurricane Katrina caused a massive loss of life and destruction of property on the Gulf Coast of the United States. This paper applies Lally’s Target Shield and Weapon...
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    Paper 227
    Degrees of Delight: A Model of Consumer Value Generated by E-Commerce
    Laura Lally (Hofstra University, USA). Pages 1006-1007.
    This study proposes a model of Web applications to guide designers of the next generation of Web based businesses. This study will draw upon the Theory of Consumer Involvement, explorin...
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    Paper 228
    Pervasive Computing: The Cause for Including Mobile Application Development in Undergraduate IS Curriculum
    Kathryn A. Marold (Metropolitan State College of Denver, USA). Pages 1008-1009.
    Mobile computing capabilities has contributing to what Bergeron has referred to as the “pervasive computing” society. Small wireless devices from PDA’s to cell phones has fulfilled the...
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    Paper 229
    Round-Tripping Biblical Hebrew Linguisitic Data
    Jan H. Kroeze (University of Pretoria, South Africa). Pages 1010-1012.
    In processing language electronically, one can either concentrate on the digital simulation of human understanding and language production, or on the most appropriate way of storing and...
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    Paper 230
    Towards a Meta-Model for Socio-Instrumental Pragmatism
    Peter Rittgen (University College of Borås, Sweden), Diego Armando Obeso Trejo (Tecnológico de Monterrey, Mexico). Pages 1013-1017.
    We claim that a general conceptual framework for the IS field should provide some kind of common upper-level ontology to describe and explain artifact-mediated social interaction. Such...
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    Paper 231
    Forecasting Trading Rule Performance Using Simulation
    Paul Lajbcygier (Monash University, Australia). Pages 1018-1021.
    We create a generic trading rule and simulate its performance characteristics. By understanding that a specific trading rule which belongs to this generic rule shares the same performan...
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    Paper 232
    Process Asset Library in Software Process Support Technology: A Review of the Literature
    Leonardo Bermón (Carlos III University, Spain), Antonio Amescua (Carlos III University, Spain), Javier García Guzmán (Carlos III University, Spain), Paloma Martinez (Carlos III University, Spain). Pages 1022-1025.
    Process assets library (PAL) is a repository of software process-related documents, necessary to implement technologically infrastructures in support of organizational process. This pap...
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    Paper 233
    Smooth ERP Migration by Using Next Generation Distributed ERP Systems*
    Lars Frank (Copenhagen Business School, Denmark). Pages 1026-1027.
    In a distributed ERP (Enterprise Resource Planning) system, the different local ERP systems are integrated in such a way that each local system can use the resources/stocks managed by t...
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    Paper 234
    Does Economic Freedom Enhance the Impact of Technology on Global Productivity?
    Koffi N’Da (Rochester Institute of Technology, USA), Ashok Robin (Rochester Institute of Technology, USA), Thomas Tribunella (SUNY at Oswego, USA). Pages 1028-1029.
    A well-developed body of literature has detected positive effects of information technology (IT) investments on economic growth. We contribute to this literature by studying the joint e...
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    Paper 235
    Deployment of Electronic Commerce Tools in the Business-to-Business Services Context
    Jari Salo (University of Oulu, Finland), Heikki Karjaluoto (University of Oulu, Finland). Pages 1030-1032.
    The aim of this paper is to show how electronic commerce (EC) tools are deployed to manage business-to-business services. We have witnessed a steady growth in EC tools companies are usi...
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    Paper 236
    A Multi-Criteria Decision Support System for Selecting Cell Phone Services
    André Yang (University of Lethbridge, Canada), Sajjad Zahir (University of Lethbridge, Canada), Brian Dobing (University of Lethbridge, Canada). Pages 1033-1036.
    The goal of this research is to develop a Multi-Criteria Decision Support System (MCDSS) to help organizations, particularly small businesses, determine the best cell phone plans for th...
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    Paper 237
    Utility Computing and Its Applications
    Sri Madhisetty (University of Technology Sydney, Australia). Pages 1037-1038.
    Utility Computing is an on demand delivery of enterprise applications and business processes in a secure, shared, and a scalable standard based computer environment over the Internet. A...
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    Paper 238
    Multimedia and Virtual Reality Technologies in Architecture Education
    Nicoletta Sala (Università della Svizzera Italiana, Switzerland). Pages 1039-1041.
    The evolution of multimedia and of Virtual Reality (VR) technologies can open new educational opportunities in architecture education. This paper describes some examples in this educati...
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    Paper 239
    Structuring the Market for E-Collaboration Systems: A Study Based on Cluster Analysis
    Kai Riemer (European Research Center for Information Systems (ERCIS), Germany). Pages 1042-1047.
    Software systems for supporting communication, coordination and cooperation processes in groups have become the backbone infrastructure to support knowledge work in a globalized economy...
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    Paper 240
    Quality Aspects in Ontology-Based Information Retrieval
    Darijus Strasunskas (Norwegian University of Science and Technology, Norway), Stein L. Tomassen (Norwegian University of Science and Technology, Norway). Pages 1048-1050.
    Ontologies are increasingly used in various applications, e.g., semantic interoperability, view alignment. One of the reasons is that ontologies are seen as a means to improve qualitati...
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    Paper 241
    Applying RFID to Patient Care: Challenges and Opportunities
    Andrea Cangialosi (Claremont Graduate University, USA), Joseph Monaly (California Institute of Technology, USA), Samuel C. Yang (Yang, California State University, USA). Pages 1051-1053.
    The application of Radio Frequency Identification (RFID) to patient care in hospitals and healthcare facilities has become more widely accepted in recent years. RFID and other wireless...
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    Paper 242
    A Case Study of a Project-Management-Centered (PMC) Approach to Knowledge Management in Online Learning Environments
    Tom Petz (Walsh College, USA), Meg Yanalunas (Walsh College, USA). Pages 1054-1056.
    The Office of Online Learning at Walsh College takes responsibility for delivering high-quality online programs at undergraduate and graduate levels. The department has adopted a projec...
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    Paper 243
    ProPAM: SPI Based on Process and Project Alignment
    Paula Ventura Martins (INESC-ID, CSI & Universidade do Algarve, Portugal), Alberto Rodrigues da Silva (INESC-ID & Instituto Superior Técnico, Portugal). Pages 1057-1060.
    Software Process Improvement is one of the main software development challenges. Unfortunately, process descriptions generally do not correspond to the processes actually performed duri...
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    Paper 244
    CEOs Survival: SOX Strategies over the Long Term
    Parviz Partow-Navid (California State University, USA), Brad Cikra (California State University, USA). Pages 1061-1062.
    The Sarbanes Oxley (SOX) Act has renewed business attention to details and financial reporting. The nature of the Act is governance and the scope of it is widespread throughout the comp...
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    Paper 245
    Simulation of Information Lifecycle Management
    Lars Arne Turczyk (TU Darmstadt, Germany), Oliver Heckmann (TU Darmstadt, Germany), Ralf Steinmetz (TU Darmstadt, Germany). Pages 1063-1066.
    In this paper we analyze the effects of the number of storage hierarchies in an ILM system. We describe the model for our simulator used to run the simulations. Afterwards the results a...
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    Paper 246
    Utilizing Project Management Principles for Successful Six Sigma Project Execution
    Sagar S. Kulkarni (MedPlus, a Quest Diagnostics Company, USA), Lori O’Malley (MedPlus, a Quest Diagnostics Company, USA), Ram R. Bishu (IMSE, University of Nebraska, USA), Xuedong Ding (MSE, University of Nebraska, USA). Pages 1067-1069.
    This paper reviews the American Society for Quality (ASQ) Certified Six Sigma Black Belt Body of Knowledge (CSSBBBOK) and prescribed areas of the Project Management Body of Knowledge (P...
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    Paper 247
    The Impact of Information Technology Architecture on Supply Chain Performance
    Ken Dozier (University of Southern California, USA), David Chang (USA). Pages 1070-1073.
    Supply chain oscillations satisfy a sound wave-like dispersion relation when a company responds only to the status of the companies immediately above and below it in the chain. However,...
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    Paper 248
    The Future of Real Time Communications in Online Learning
    Richard Caladine (University of Wollongong, Australia), Elahe Aminifar (University of Wollongong, Australia). Pages 1074-1076.
    Videoconference has been used for real time communications in distance learning for many years and in recent years many institutions have used it in conjunction with the text-based comm...
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    Paper 249
    IT Tools Supporting Public Relations Campaigns
    Witold Abramowicz (Poznan University of Economics, Poland), Agata Filipowska (Poznan University of Economics, Poland), Tomasz Kaczmarek (Poznan University of Economics, Poland), Marek Kowalkiewicz (SAP Research, Brisbane, Australia). Pages 1077-1078.
    We argue that the theoretical approach of having access to all information on the market is hard to be fulfilled nowadays, especially in the era of information overload. Therefore while...
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    Paper 250
    Acquiring Problem-Solving Experience in the Multimedia Domain
    Tanya Linden (University of Melbourne, Australia). Pages 1079-1082.
    Issues of sharing knowledge in distributed environments where people pursue the same interests and work in the same domain, often independently from each other, are becoming increasingl...
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    Paper 251
    E-Commerce Practices in the Public Administration: A Spanish Case
    Carmen de Pablos Heredero (Rey Juan Carlos University, Spain), Eva Pelechano Barahona (Rey Juan Carlos University, Spain). Pages 1083-1086.
    The Spanish National Tax Agency (SNTA) has been a good initial example for web applications in Spain. This paper tries to describe how the Spanish National Tax Agency (SNTA) is using we...
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    Paper 252
    Creating Flexible and Reusable Learning Resources
    Eugenia M.W. Ng (The Hong Kong Institute of Education, Hong Kong). Pages 1087-1088.
    This paper describes a newly developed web-based education platform, called PILOT (Promoting Interactive Learning in an Online environmenT), which emphasizes teaching material synchroni...
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    Paper 253
    E-Collaboration for Quality Assurance in Higher Education
    Juha Kettunen (Turku University of Applied Sciences, Finland), Ismo Kantola (Turku University of Applied Sciences, Finland). Pages 1089-1092.
    The purpose of this study is to describe and analyse how the electronic collaborative technologies can support decision making and quality assurance. The study describes how the approac...
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    Paper 254
    Health Information Provision on the Web via Comparison-Shopping: A Preliminary Investigation
    Yun Wan (University of Houston–Victoria, USA), Susan Evans (Patient Account Services–Houston, USA). Pages 1093-1095.
    The public access to health service information is critical for the general welfare of the society. In the United States, there are many efforts being spent by the government and indepe...
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    Paper 255
    Business Process Optimization Using Simulation
    Joseph Barjis (Georgia Southern University, USA), Matt Hall (Georgia Southern University, USA). Pages 1096-1099.
    Along with the business environment and emerging technologies, business processes are continuously changed and improved. In addition to these external factors, internal factors also ver...
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    Paper 256
    Reducing the Digital Divide in Mexico: Analyzing the Impact of Telecenters
    Rodrigo Sandoval Almazán (Instituto Tecnológico de Estudios Superiores de Monterrey – Campus Toluca, Mexico), Mario A. Gutiérrez Alonso (Instituto Tecnológico de Estudios Superiores de Monterrey – Campus Toluca, Mexico), Rodolfo Torres Matus (Instituto Tecnológico de Estudios Superiores de Monterrey – Campus Toluca, Mexico). Pages 1100-1103.
    Being an active member of the knowledge society is essential for all the countries around the world. However, important obstacles must be overcome in order to achieve this goal, one of...
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    Paper 257
    The SOX-HIPPA Impact on the Legal System: A Case Study of a Law Firm
    Stan Lewis (The University of Southern Mississippi, USA), Ernest W. King (The University of Southern Mississippi, USA), Scott Magruder (The University of Southern Mississippi, USA), Eddy J. Burks (Troy University, USA). Pages 1104-1105.
    Ongoing research was conduced on the impact of technology on a law firm handling tort (civil) cases in the U.S. legal system. The firm used in the study is heavily involved in mass tort...
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    Paper 258
    A Competitive Intelligence (CI) Value Model for Companies
    Richard T. Barnes (Virginia State University, USA), P. Candace Deans (University of Richmond, USA). Pages 1106-1108.
    Competitive Intelligence is a relatively new business process that has been implemented in many large companies in recent years. In many companies it is now a separate unit that reports...
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    Paper 259
    Critical Features in Business Processes Modeling
    Vincent C. Yen (Wright State University, USA). Pages 1109-1110.
    There are quite few models in the literature for the analysis and modeling of business processes. However, there is not a model that is general enough to include all practical aspects o...
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    Paper 260
    ICT Management Issues in Healthcare Coopetitive Scenarios
    Mirko Cesarini (Università degli Studi di Milano Bicocca, Italy), Mario Mezzanzanica (Università degli Studi di Milano Bicocca, Italy), Dario Cavenago (Università degli Studi di Milano Bicocca, Italy). Pages 1111-1114.
    In this paper we will outline some issues and some requirements that the ICT management should have in order to manage ICT projects in healthcare. Healthcare markets are shifting toward...
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    Paper 261
    Concurrent Engineering: A Roadmap to Software Engineering, Database, and Data Warehouse Technology
    Shahriar Movafaghi (Southern New Hampshire University, USA), Hassan Pournaghshband (Southen Polytechnic State University, USA), J. Stephanie Collins (Southern New Hampshire University, USA). Pages 1115-1116.
    Software engineering, database and data warehouse technology are closely related to each other despite being separate disciplines. In this paper we discuss how software engineering, dat...
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    Paper 262
    Collaborative Business Process Engineering “CPBE” Across Multiple Organisations in a Cluster
    Abbass Ghanbary (University of Western Sydney, Australia), Bhuvan Unhelkar (University of Western Sydney, Australia). Pages 1117-1121.
    This paper introduces the concept of Collaborative Business Process Engineering (CBPE) within the context of multiple organisations in a cluster. Collaborations are facilitated by the t...
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    Paper 263
    Generic Query Toolkit: A Query Interface Generator Integrating Data Mining
    Lichun Zhu (University of Windsor, Canada), C. I. Ezeife (University of Windsor, Canada), R. D. Kent (University of Windsor, Canada). Pages 1122-1125.
    Construction of flexible query interface constitutes a very important part in the design of information systems. The major goal is that new queries can easily be built by either the dev...
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    Paper 264
    Usability and Emotional Obstacles in
    Sanna Juutinen (University of Jyväskylä, Finland), Pertti Saariluoma (University of Jyväskylä, Finland). Pages 1126-1127.
    Emotions are big effectors to all the anxiety towards technology and it is a factor we must take into account when discussing e-learning. Emotions are necessarily are involved when peop...
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    Paper 265
    A Human-Centric Approach to Simulation of IS Security Dynamics
    Mark Rounds (University of Idaho, USA), Norman Pendegraft (University of Idaho, USA), Carol Taylor (University of Idaho, USA). Pages 1128-1131.
    This paper outlines a new approach to computer security which will if successful, lead to policy recommendations. We suggest that understanding the interactions between humans and infor...
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    Paper 266
    The Effect of Gender on Performance in a Web-Based Knowledge Communication Task
    Ruth Chatelain-Jardon (Texas A&M International University, USA), Jesus Carmona (Texas A&M International University, USA), Ned Kock (Texas A&M International University, USA), Alicia Cavazos-Garza (Texas A&M International University, USA), Vanessa Garza (Texas A&M International University, USA). Pages 1132-1134.
    This study was conducted in a mid-sized University in the southern part of the U.S. Eighty subjects participated in an experiment that assessed their performance in learning about inter...
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    Paper 267
    Trust Issues in Supply Chain Management
    Robert A. Schultz (Woodbury University, USA). Pages 1135-1137.
    When corporate boundaries become blurred, as they are in contemporary supply chain management, distinctive ethical issues arise. In a traditional market situation, agreement with anothe...
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    Paper 268
    Social Interaction with a Conversational Agent: An Exploratory Study
    Yun-Ke Chang (Nanyang Technological University, Singapore), Miguel A. Morales-Arroyo (Nanyang Technological University, Singapore), Mark Chavez (Nanyang Technological University, Singapore). Pages 1138-1140.
    Computer generated conversational agents which exhibit many quality of a human have become one effective way business uses to communicate with online users in order to provide products...
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    Paper 269
    Municipal Broadband Case Study: San Francisco’s Community Wireless Broadband Initiative
    Heather E. Hudson (University of San Francisco, USA). Pages 1141-1145.
    In December 2005, the city of San Francisco issued a request for proposal (RFP) for a community wireless broadband network. The RFP stated that the network was to be built, operated and...
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    Paper 270
    Re-Conceptualising IS Research: A Mindful Process
    Kay Fielden (Unitec Institute of Technology, New Zealand). Pages 1146-1149.
    Mindfulness is a whole state of being that is not usually linked with academic research. However if we take Denzin and Lincoln’s (2000) first qualitative research phase, which is the co...
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    Paper 271
    Towards Metadata and Data Standards for Semantic E-Governance Services in India
    Devika P. Madalli (Indian Statistical Institute, India). Pages 1150-1153.
    e-Governance is an outreach of government services to the citizens with help of information and communication technology. Metadata has been considered as an essential element in any dig...
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    Paper 272
    Knowledge Based Approach for Lithuania: Knowledge Cluster’s Origin Development and Vision
    Jurgis Samulevicius (Vilnius Gediminas Technical University, Lithuania). Pages 1154-1156.
    A major phenomenon of globalization, outsourcing occurs when companies contract out activities previously performed in-house or in-country to foreign companies globally [4]. The paper w...
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    Paper 273
    A Grid Based Approach for Dynamic Integration and Access of Distributed and Heterogeneous Information Across an Enterprise
    Swapnil S. Bagul (Software Engineering and Technology Labs, India), Nilesh Ranade (Software Engineering and Technology Labs, India), Aditya Sharma (Software Engineering and Technology Labs, India), D. J. Acharya (Software Engineering and Technology Labs, India), Sumit Kumar Bose (Software Engineering and Technology Labs, India), Srikumar Krishnamoorthy (Software Engineering and Technology Labs, Infosys Technologies Ltd, Bangalore, India), Dheepak RA, Sweta Mistry, Shubhashis Sengupta. Pages 1157-1159.
    Information within an enterprise is often scattered across various administrative domains and geographical time zones. Moreover, such information is maintained in different databases in...
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    Paper 274
    Communication Mode and Satisfaction with Mentoring
    Rosemarie Reynolds (Embry-Riddle University, USA), Michael Williams (Embry-Riddle University, USA), Dawna Rhoades (Embry-Riddle University, USA), Shirley Fedorovich (Embry-Riddle University, USA). Pages 1160-1161.
    This paper presents the results of one of a series of experiments done on mentoring and communication mode. In this study, the focus was on protégé satisfaction with the developmental i...
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    Paper 275
    XML and Relational Data Integration: Best Practices and the Database Course Experiences
    David Olsen (Utah State University, USA), Vance Cooney (Utah State University, USA). Pages 1162-1163.
    Many database courses focus on fundamental aspects of relational design, data modeling, transaction processing, and backend database issues. Given the ever increasing importance of web...
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    Paper 276
    Alignment and Integration of Competitive Intelligence Systems: A Case Study
    Donglin Wu (RMIT University, Australia), Fang Zhao (RMIT University, Australia). Pages 1164-1166.
    Many studies show that competitive intelligence (CI) plays a very important role in business success (Behnke 2001, Behnke & Slayton 1998, Breeding 2000, Pepper 1999). However, a recent...
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    Paper 277
    Rural Internet Centre (RIC) as a Mean for Bridging the Digital Gap in Rural Communities: Assessment of Current Situations
    Zahurin Mat Aji (Universiti Utara Malaysia, Malaysia), Huda Ibrahim (Universiti Utara Malaysia, Malaysia), Nor Iadah Yusop (Universiti Utara Malaysia, Malaysia), Rafidah Abd Razak (Universiti Utara Malaysia, Malaysia), Wan Rozaini Sheik Osman (Universiti Utara Malaysia, Malaysia). Pages 1167-1171.
    Rural Internet Centre (RIC) project by the Malaysian government offers opportunity to bridge the digital gap between the rural and urban communities in Malaysia. The RIC provides IT ski...
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    Paper 278
    Organization of Grid Resources in Communities
    Asif Akram (CCLRC Daresbury Laboratory, UK), Rob Allan (CCLRC Daresbury Laboratory, UK). Pages 1172-1174.
    Locating suitable resources within a Grid is a computationally intensive process, with no guarantee of quality and suitability of the discovered resources. An alternative approach is to...
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    Paper 279
    The Rationale and Recipe for a Web-Based Accounting Subject
    Peter Demediuk (Victoria University, Australia). Pages 1175-1177.
    This paper discusses the rationale, content, and teaching and learning activities for a new web-based subject at Victoria University. An expansion of course offerings into an array of c...
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    Paper 280
    Strategic Alignment as a Key Factor of Success for 4PL Development: A Research Program
    Laurence Saglietto (Université de Nice Sophia-Antipolis, France), François Fulconis (Université d’Avignon et des Pays de Vaucluse, France), Gilles Paché (Université Montpellier I, France). Pages 1178-1179.
    One of the most significant upheavals of the logistics industry is the emergence of a new generation of logistics service providers, called fourth party logistics (4PL). Their function...
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    Paper 281
    Blending Technology with Inquiry-Based Pedagogy: Implications for Learning and Teaching in Online Environments Designed for Graduate Level Teacher-Education Courses
    Carol Kahan Kennedy (Fordham University, USA), Maureen Hinkley (Fairfield University, USA). Pages 1180-1181.
    This study is intended to further inform the construct of online pedagogical praxis and paradigm for students’ meaningful learning and approaches to higher order thinking in the online...
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    Paper 282
    Deakin University and Online Education
    Ambika Zutshi (Deakin University, Australia), Andrew Creed (Deakin University, Australia). Pages 1182-1184.
    E-learning is an approach to facilitate and enhance learning through information and communications technology. For the purpose of this project, the authors have adopted the Mills, Eyre...
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    Paper 283
    Reasons for Non-Completion of Online Computer Software Course: A Preliminary Study
    Linda Lynam (University of Central Missouri, USA), Ian Lynam (University of Missouri-Kansas City, USA). Pages 1185-1187.
    Business majors are required to complete a course using Microsoft Office. The course is offered both online and in a traditional hands-on classroom setting. Students who enroll in the t...
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    Paper 284
    Identity Management for Educational Portals
    Tom S. Chan (Southern New Hampshire University, USA). Pages 1188-1188.
    Identity management (IDM) is a broad administrative task that includes identifying users in a system, controlling their access to resources, and associating user privileges with the est...
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    Paper 285
    An Analysis of the Effectiveness of Law Enforcement Against Online Music Piracy
    Kaveepan Lertwachara (California Polytechnic State University, USA), Anteneh Ayanso (Brock University, Canada), Alemayehu Molla (RMIT University, Australia). Pages 1189-1191.
    Obtaining a copy of music without permission from the music’s copyright owner is illegal. Yet, millions of consumers engage in exchanging illicit music files over the Internet. Unlike o...
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    Paper 286
    A Personal Portal for Individual Resource Control System
    Yih-Jiun Lee (Chien-Kuo Technology University, Taiwan), Kai-Wen Lien (Chien-Kuo Technology University, Taiwan). Pages 1192-1194.
    A portal aims to make the user more efficient and convenient. In the real world, users might hold different computing devices (PCs, laptops, PDAs, accounts on workstations) in different...
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    Paper 287
    IT Audit Process Quality Improvement Factors
    Jeffrey W. Merhout (Miami University School of Business, USA), Douglas V. Havelka (Miami University School of Business, USA). Pages 1195-1195.
    This Research-in-Progress extended abstract submission outlines the beginning of what we plan to be a comprehensive research stream related to the issues, factors, skills, etc. that wou...
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    Paper 288
    Virtual Organizational Learning in Open Source Software Development Projects
    Yoris A. Au (University of Texas at San Antonio, USA), Darrell Carpenter (University of Texas at San Antonio, USA), Xiaogang Chen (University of Texas at San Antonio, USA), Jan G. Clark (University of Texas at San Antonio, USA). Pages 1196-1198.
    Open source software (OSS) development projects exhibit many of the characteristics that make virtual organizations successful, including self-governance, a powerful set of mutually rei...
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    Paper 289
    The Impact of Business Process Modeling During the Implementation of Electronic Records Management Systems: Theoretical Framework and Empirical Studies
    Kerstin Fink (University of Innsbruck, Austria), Dominik Grimm (University of Innsbruck, Austria). Pages 1199-1202.
    In introducing Electronic Government solutions, in particular Electronic Records Management Systems (ERMS), public authorities require a comprehensive framework concept to meet the mult...
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    Paper 290
    Promoting the Economic Development Through the IT Industry in Mexico: The PROSOFT Program
    Denisse Campos-Garcia (Universidad de las Américas-Puebla, Mexico), Luis Felipe Luna-Reyes (Universidad de las Américas-Puebla, Mexico), J. Ramon Gil-Garcia (Centro de Investigación y Docencia Económicas (CIDE), Mexico). Pages 1203-1204.
    This paper will focus on one of the Ministry of Economy main programs, oriented to promote the ICT industry in Mexico, PROSOFT. Following a 10-year plan, PROSOFT focuses in the developm...
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    Paper 291
    Improving Access to E-Government Processes
    Norbert Kuhn (University of Applied Sciences Trier, Germany), Stefan Naumann (University of Applied Sciences Trier, Germany), Stefan Richter (University of Applied Sciences Trier, Germany). Pages 1205-1206.
    Much effort is spent in governmental institutions to provide citizens with access to government processes. However, still there are a lot of steps in theses processes that rely on the e...
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    Paper 292
    Incubation Strategies for Spinning-Off New Technology Ventures in Catalonia: The Case of the University of Girona
    Christian Serarols i Tarrés (Universitat Autònoma de Barcelona, Spain), David Urbano (Universitat Autònoma de Barcelona, Spain), Yancy Vaillant (Universitat Autònoma de Barcelona, Spain), Andrea Bikfalvi (Universitat de Girona, Spain). Pages 1207-1210.
    The spinning-off of university-based scientific inventions into separate companies represents a potentially important and increasingly utilised option to create wealth from the commerci...
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    Paper 293
    Resource Monitoring and Rule-Based Notification: Applications in Subsea Production Systems
    Darijus Strasunskas (Norwegian University of Science and Technology, Norway). Pages 1211-1213.
    Subsea petroleum industry and production systems used there are information-intensive. When a well is put into operation, the production has to be monitored closely to detect any deviat...
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    Paper 294
    Cohesion in Distributed Teams
    Rosemarie Reynolds (Embry-Riddle University, USA), Shirley Fedorovich (Embry-Riddle University, USA). Pages 1214-1215.
    In today’s educational and work environments, teams often consist of members who are not co-located, and who interact through computer-mediation. Research on such distributed teams has...
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    Paper 295
    Institutions (Also) Matter in E-Government: The Case of Bolivia
    Mila Gascó (International Institute on Governance of Catalonia, Spain). Pages 1216-1217.
    Several authors have already reported that a limited human and technological infrastructure has a decisive impact on how a country performs in terms of e-government. Bolivia is not an e...
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    Paper 296
    Misplacing the Code: An Examination of Data Quality Issues in Bayesian Text Classification for Automated Coding of Medical Diagnoses
    Eitel J.M. Lauria (Marist College, USA), Alan D. March (Universidad del Salvador, Argentina). Pages 1218-1220.
    In this article we discuss the effect of dirty data on text mining for automated coding of medical diagnoses. Using two Bayesian machine learning algorithms (naive Bayes and shrinkage)...
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    Paper 297
    Foreseeing Emerging Technologies: Towards a Scoresheet-Based Methodology
    V. P. Kochikar (Infosys Technologies, India), Shiv Mahajan (Stanford University, USA). Pages 1221-1223.
    The task of predicting the successful emergence of a technology of importance to business presents formidable challenges. Given that the ability to foresee the potential of emerging tec...
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    Paper 298
    A User Profile-Based Approach for Adaptable Belief-Desire-Intention Software Agents
    Gerd Schneider (Fraunhofer Institute for Information and Data Processing, Germany). Pages 1224-1226.
    An approach is proposed for the development of user profile-based, adaptable Belief-Desire-Intention (BDI) software agents. This proposed approach focuses on the integration of a user p...
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    Paper 299
    Integrating Microsoft Dynamics GP Enterprise Resource Planning Software into a School of Business Curriculum: Research in Progress
    Jerry Flatto (University of Indianapolis, USA). Pages 1227-1227.
    This article looks at research in progress on the efforts to integrate an Enterprise Resource Planning (ERP) system called Microsoft Dynamics GP into the School of Business curriculum....
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    Paper 300
    ERMA: Electronic Risk Management Architecture for Small and Medium-Sized Communities
    Gertraud Peinel (Fraunhofer FIT, Germany), Elmar Berger (Fraunhofer FIT, Germany), Thomas Rose (Fraunhofer FIT, Germany). Pages 1229-1231.
    Project ERMA (Electronic Risk Management Architecture) aims to build a reference platform for risk management in the domains of natural as well as man-made disasters with a specific foc...
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    Paper 301
    Critical Success Factors of ERP Implementations
    M. Gordon Hunter (The University of Lethbridge, Canada), Susan K. Lippert (Drexel University, USA). Pages 1232-1233.
    This investigation will identify and examine critical success factors (CSF) that impact each stage of the implementation process related to the deployment of Enterprise Resource Plannin...
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    Paper 302
    Real-Time Virtual Learning Environments
    Solomon Negash (Kennesaw State University, USA), Marlene V. Wilcox (Bradley University, USA). Pages 1234-1236.
    Virtual Learning Environments (VLEs) are defined as “computer-based environments that are relatively open systems which allow interactions and encounters with other participants and pro...
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    Paper 303
    How Does a Hybrid Device of Training Reinforce the Extrinsic Motivation of Learning Adults?
    Jean-Pierre Noblet (Université de Sherbrooke, Canada). Pages 1237-1239.
    The literature attached to the “blended learning” has become plethoric over the last few years, and a great number of comparative analyses of the benefits of the two systems (face to fa...
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    Paper 304
    Pricing Pervasive Services Using Policy-Based Mechanisms
    Jairo A. Gutiérrez (The University of Auckland, New Zealand), José Luís Melús (Technical University of Catalonia (UPC), Spain), Javier Rubio (Technical University of Catalonia (UPC), Spain), Joan Serrat (Technical University of Catalonia (UPC), Spain). Pages 1240-1241.
    Network operators using next-generation networks have the potential to service users without pre-existing contractual arrangements. Several research groups are working on ways of develo...
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    Paper 305
    Personal Information Privacy: The World Has Changed
    Sue Conger (University of Dallas, USA). Pages 1242-1243.
    Individuals can no longer manage their own personal information privacy. Rather, organizational entities with which individuals interact, must recognize their vulnerabilities and active...
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    Paper 306
    Towards an Integrated Framework of Project Performance
    Corlane Barclay (University of the West Indies, Jamaica). Pages 1244-1246.
    Successful management of projects is an important value creating activity for organizations worldwide. Billions of dollars are invested annually in the creation of new systems, and proc...
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    Paper 307
    An Approach for Rapid Creation of a Virtual Software Development Team
    Damjan Vavpotic (University of Ljubljana, Slovenia), Marjan Krisper (University of Ljubljana, Slovenia). Pages 1247-1248.
    Nowadays, companies dealing with software development are often facing problems related to cadre as a consequence of rapid technology changes and varying project requirements. Knowledge...
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    Paper 308
    Collaboration Models or What Does It Take for Collaboration to Become a Common Asset?
    Barbara Flügge (CEC St. Gallen/Switzerland, Switzerland). Pages 1249-1251.
    The topic that is subject to the paper is the standardization and interoperability of Enterprise Architecture Frameworks with respect to cross-border and cross-country trade in selected...
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    Paper 309
    Recognizing Constraints on Project Success
    Theresa A. Steinbach (DePaul University, USA), Linda V. Knight (DePaul University, USA). Pages 1252-1253.
    The Standish Group (2004) claims only 29% of IT projects are completed on time and on budget, with all features and functions originally specified. The use of a development methodology...
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    Paper 310
    Business and IT Strategic Alignment and Strategic Use of IT in Small Firms
    Chia-an Chao (Indiana State University, USA). Pages 1254-1255.
    In businesses large and small, information technology has become an integral part of operation. To compete with large businesses, IT savvy small firms are at an advantage (Beheshti, 200...
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    Paper 311
    The Quality of Human-Centeredness in CRM for SFA
    Hannakaisa Isomäki (University of Jyväskylä, Finland), Carl-Erik Wikström (University of Tampere, Finland). Pages 1256-1257.
    At present relationship marketing is increasingly geared towards the development and utilization of information systems (IS), which sets a new domain of interest also for the viewpoint...
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    Paper 312
    Can We Codify Profesional Knowledge?
    Chandra S. Amaravadi (Western Illinois University, USA). Pages 1258-1260.
    The management of organizational knowledge has become an issue of immense strategic and economic importance. There are many types of organizational knowledge including administrative, p...
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    Paper 313
    ERP Contribution to Long-Term Financial Performance and the CIO’s Membership in the Top Management Team (TMT)
    Carlos Dorantes (The University of Texas at San Antonio, USA), Myung Ko (The University of Texas at San Antonio, USA). Pages 1261-1263.
    The difference in the contribution of Enterprise Resource Planning (ERP) systems to financial performance between firms that have a Chief Executive Officer (CIO) in the top management t...
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    Paper 314
    Information Shaping During Data Flows in Professional Kitchen Processes
    Teija Taskinen (Mikkeli University of Applied Sciences, Finland), Tarja Tiainen (University of Tampere, Finland), Riitta Tuikkanen (Mikkeli University of Applied Sciences, Finland), Pertti Harju (Mikkeli University of Applied Sciences, Finland), Deirdre Hynes (Manchester Metropolitan University, UK), Cihan Cobanoglu (University of Delaware, USA). Pages 1264-1266.
    This paper focuses on data flows in professional kitchen processes. In the scientific perspective, our study belongs to the discussion of knowledge sharing in an organisational context...
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    Paper 315
    Management of IT Systems in Primary Health Care (PHC): A Finnish Case Study
    Kari Mäkelä (Tampere University of Technology & Hospital District of South Ostrobothnia, Finland), Irma Virjo (University of Tampere, Finland), Juhani Aho (Jalasjärvi Health Centre, Finland), Pentti Kalliola (Jalasjärvi Health Centre, Finland), Harri Kurunmäki (Lapua Health Centre, Finland), Leena Uusitalo (Kurikka Health Centre, Finland), Markku Valli, Suvi Ylinen. Pages 1267-1268.
    National guidelines in Finland call for nationwide access to electronic patient data by 2007 (1,2). Most of the technical infrastructure to meet this demand has been implemented, in par...
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    Paper 316
    Component Based IT Software Project Management: A New Paradigm Shift
    Ravi Agarwal (Infosys Technologies Limited, India). Pages 1269-1271.
    Component based IT Software Project Management – a new Paradigm Shift is a critical need for Information Technology Software Projects. Can we focus on small individual components which...
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    Paper 317
    Managing IT Development Collaboration
    Teemu Paavola (LifeIT Plc and Seinäjoki Central Hospital, Finland), Kari Mäkelä (Tampere University of Technology, Finland). Pages 1272-1272.
    Ten hospital districts in Finland have joined forces in the ‘Proxit’ project to develop common health care IT solutions. The participating organisations include half the national health...
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    Paper 318
    Financial Services in Web-Based Platforms
    Radoslav Delina (Technical University of Kosice, Slovakia), James Azzopardi (Acrosslimits, Malta), Jozef Bucko (Technical University of Kosice, Slovakia), Tyler Frank (Technical University of Kosice, Slovakia), Peter Mihók (Technical University of Kosice, Slovakia). Pages 1273-1274.
    Information a communication technologies offer sophisticated approaches to optimize the e-Business processes including financial services between companies. However, the services are no...
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    Paper 319
    Setting-Up a Business Process-Support Organization
    Jurgen Willems (Vlerick Leuven Gent Managment School, Belgium), Peter Willaert (Vlerick Leuven Gent Managment School, Belgium), Dirk Deschoolmeester (Vlerick Leuven Gent Managment School, Belgium). Pages 1275-1277.
    More and more, organizations must focus on the management of their end-to-end business processes in order to create customer value. As McCormack (2001) has already shown, the developmen...
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    Paper 320
    Integrating Stability and Dynamics of Organizational Capabilities Through Informal Knowledge Transfer
    Ines Mergel (Harvard University, USA), Harald F. O. VonKortzfleisch (University of Koblenz, Germany). Pages 1278-1279.
    In the knowledge management literature it is widely accepted that organizational core competencies are the basis for competitive advantages because of their stable and reliable inimitab...
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    Paper 321
    Assessing IT Strategy with the STEP Model
    Theophilus B. A. Addo (San Diego State University, USA). Pages 1280-1280.
    It has now become abundantly clear to most business organizations that any so-called “IT strategy” must encompass more than just IT (i.e., the technology) per se. Having the “latest and...
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    Paper 322
    A Model to Explore IT Career Barriers for Girls/Women
    Donna M. Grant (DePaul University, USA), Linda V. Knight (DePaul University, USA). Pages 1281-1282.
    Previous researchers have cited a number of plausible explanations for the under-representation of women in the Information Technology (IT) field. However, there has not been a comprehe...
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    Paper 323
    ERP Conception to Completion: Issues Experienced by Indian SMEs
    Seema Sharma (Open University Business School, UK), Colin William John Gray (Open University Business School, UK), Elizabeth Mary Daniel (Open University Business School, UK). Pages 1283-1285.
    An ERP if implemented successfully can have a significant impact on organizational performance. SMEs are beginning to realize this and to some extent, it is becoming essential for them...
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    Paper 324
    A Dynamic Capabilities Theory Assessment of E-Learning in Jamaica
    Christine Charlton-Laing (University of the West Indies, Jamaica), Gerald Grant (Carleton University, Canada). Pages 1286-1288.
    E-Learning has become a central feature of educational systems throughout the world and is one means by which lifelong learning can be facilitated. Many governments are implementing e-L...
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    Paper 325
    The Role of Citizen Trust in the Success of E-Government
    Benoit Jeanson (University of Sherbrooke, Canada). Pages 1289-1290.
    When it began over a decade ago, e-commerce quickly encountered difficulties that prevented it from reaching the potential level of success regarded possible by specialists in the field...
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    Paper 326
    A Study into the Critical Success Factors When Implementing Business Process Management Systems
    Pascal Ravesteyn (University for Applied Science Utrecht, Institute for Process Innovation, The Netherlands). Pages 1291-1293.
    Nowadays the interest in Business Process Management (BPM) and Service Oriented Architecture (SOA) is rising enormously. There are a lot of software developers and consultancy firms tha...
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    Paper 327
    Surviving Domestic Violence: Seeking Support in Cyber-Space
    Lynn Westbrook (University of Texas at Austin, USA). Pages 1294-1296.
    Domestic violence (DV) continues to be a substantive criminal issue with profound personal, health, and economic consequences for survivors as well as a complex impact on society at lar...
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    Paper 328
    Information Systems Internships: Student Perceptions and Outcomes
    Alan Brandyberry (Kent State University, USA), Catherine Bakes (Kent State University, USA). Pages 1297-1299.
    This research-in-progress is an attempt to illuminate this issue. During the spring and summer of 2006 an online survey was administered to all business students at a large Midwestern u...
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    Paper 329
    Enhancing the Effectiveness of Knowledge Management Systems: Using Grounded Models of Knowledge-Intensive Work Processes
    Joachim Jean-Jules (University of Sherbrooke Business School, Canada). Pages 1300-1302.
    This paper aims to present the author’s research interest and plans in relations to his doctoral studies. His research work focuses on the modelling of knowledge intensive work processe...
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    Paper 330
    Are Schools Ready to Go Online? A Case Study of Ten Secondary Schools in the Sydney Metropolitan Area
    David John Smith (Catholic Education Office, Australia). Pages 1303-1304.
    Much has been written and said about the use of technology to engage students in the learning process. This research examines the student and teacher perceptions about the use of techno...
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    Paper 331
    Organizational Project Management Maturity Model (OPM3): A Case Study
    Sanjay Desai (GE Corporate, USA), Jakov Crnkovic (University at Albany (SUNY), USA), Peter Ross (University at Albany (SUNY), USA). Pages 1305-1307.
    The degree to which an organization practices the project management effectively is referred to as Organizational Project management Maturity (OPM). Organizational project management is...
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    Paper 332
    Diffusion of RFID in Organizations: A Perspective Based on Risk Perception
    Sanjay Goel (University at Albany, SUNY, USA), Jakov Crnkovic (University at Albany, SUNY, USA). Pages 1308-1310.
    There are very well known advantages of implementing RFID technology in many industries. For example, if RFID tags are embedded within drugs it becomes very difficult for counterfeit dr...
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    Paper 333
    The Effect of the Combination of Business Characteristic with ERP Implementation Strategies on Firm Performance
    Yong Jin Kim (State University of New York at Binghamton, USA), Jinyoul Lee (State University of New York at Binghamton, USA), Pairin Katerattanakul (Western Michigan University, USA). Pages 1311-1313.
    The implementation of ERP requires a substantial amount of time and financial resources. Despite much attention to ERP systems, it is not yet clear why some companies successfully imple...
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    Paper 334
    Conceptualization of a Secure Agent Based Network Management System
    O B. Ajayi (University of Agriculture, Nigeria). Pages 1314-1315.
    As configuration of network services is faced with wide-spread deployment and security problems requiring considerable human efforts and involvement, Plug-and-Play (PnP) services become...
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    Paper 335
    The Contagion of Corporate Social Responsibility in Networks: From a Technical Competition to a Social Competition
    Valerie Paone (Centre Thucydides & CCIP, Paris, France), Yongren Shi (Huazhong University of Science and Technology, China). Pages 1316-1318.
    Corporate Social responsibility combines microeconomic aspects (firm level) and macroeconomic aspects (environment level) and has become a main issue worldwide for well-being. At the mi...
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    Paper 336
    Trust and Leadership in Virtual Teams
    Kristi M. Lewis Tyran (Western Washington University, USA), Craig K. Tyran (Western Washington University, USA), Morgan Shepherd (University of Colorado, USA). Pages 1319-1320.
    Team activity has long been a core aspect of organizational life. Traditional teams have interacted in a face-to-face setting. However, due to globalization and advances in technology,...
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    Paper 337
    The Disconnected Customer: An Exploratory Study Toward a Model of Call Center Effectiveness
    Anthony Francis Rodi (California University of Pennsylvania, USA), Robert Joseph Skovira (Robert Morris University, USA). Pages 1321-1323.
    The call center plays a significant role in the development and retention of customer relationships in all industries. Organizations have become more complicated, and the ability to get...
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    Paper 338
    Performance Based Testing: Can a Web-Based, Simulated Environment Asesment Tool Measure Student Ability in Aplication Software Programs?
    Kathleen Voge (University of Alaska Anchorage, USA), Minnie Yi-Miin Yen (University of Alaska Anchorage, USA). Pages 1324-1325.
    The College of Business Administration (CBA) offers a comprehensive business computer literacy and application software skills course. This MIS 110 course is required for our Business A...
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    Paper 339
    The Influence of Contribution Visibility on Participant Satisfaction in Electronic Brainstorming
    Alex Ivanov (Simon Fraser University, Canada), Dianne Cyr (Simon Fraser University, Canada). Pages 1326-1328.
    Electronic brainstorming (EBS) was developed to overcome limitations of face-to face brainstorming, and can be particularly useful in distributed idea generation sessions. However, EBS...
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    Paper 340
    KM in Higher Education: Modeling Student Help-Avoidance Behaviors and Performance
    Derek Ajesam Asoh (Southern Illinois University, USA). Pages 1329-1331.
    Knowledge management is a relatively new management activity which many companies have embraced in an attempt to meet the challenges of an increasingly global business environment to co...
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    Paper 341
    Data Mining in Higher Education: Mining Student Data to Predict Academic Persistence
    Derek Ajesam Asoh (Southern Illinois University, USA), Bryson Seymour (Southern Illinois University, USA), John Janecek (Southern Illinois University, USA). Pages 1332-1337.
    Data on pre-undergraduate students for the period Fall 1998 to Spring 2005 was mined to predict persistence for the Fall 2005 Semester. Eight data mining algorithms were used. The resul...
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    Paper 342
    Dynamical Enhancement Of The Large Scale Remote Sensing Imagery For Decision Support In Environmental Resource Management
    Yuriy V. Shkvarko (CINVESTAV, Unidad Guadalajara, Mexico), Ivan E. Villalon-Turrubiates (CINVESTAV, Unidad Guadalajara, Mexico). Pages 1335-1337.
    In this study, we address a new efficient robust optimization approach to largescale environmental RSSS reconstruction/enhancement as required for remote sensing imaging with multi-spec...
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    Paper 343
    Ensuring Equal Access to Technology: Challenges of Providing Assistive Technology Service for Individuals with Disabilities
    Hwa Lee (Bradley University, USA), In Lee (Western Illinois University, USA). Pages 1338-1338.
    With the passages of landmark laws such as the Americans with Disabilities Act (ADA) and the Individuals with Disabilities Act (IDEA), equal access to technology for all individuals reg...
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    Paper 344
    MIS Shaped by Business Process Models
    James Perotti (Rochester Institute of Technology, USA). Pages 1339-1340.
    Many of today’s dominant global businesses have achieved their successes by being better integrated, better coordinated, better focused than their competitors. Many of their leaders att...
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    Paper 345
    International Research on Web Accessibility for Persons with Disabilities
    Terry Thompson (University of Washington, USA), Sheryl Burgstahler (University of Washington, USA), Elizabeth Moore (University of Washington, USA), Jon Gunderson (University of Illinois at Urbana-Champaign, USA), Nicholas Hoyt (University of Illinois at Urbana-Champaign, USA). Pages 1341-1344.
    The World Wide Web plays a growing critical role in commerce and in the dissemination of information and services worldwide. However, many websites are inaccessible to persons with disa...
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    Paper 346
    Antecedents of Online Trust and Acceptance of E-Commerce
    Amber C. Hwang (Capella University, USA), Terence T. Ow (Marquette University, USA), Veronica D. Hinton-Hudson (University of Louisville, USA). Pages 1345-1347.
    The impact of Internet has transformed business practices and creation of e-commerce, such as online retailers and banking. However, consumers are reluctant to provide personal informat...
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    Paper 347
    E-Commerce and Health Care Web Site quality: Comparing and Contrasting End-User Perspectives
    Cynthia LeRouge (Saint Louis University, USA), Gianluca DeLeo (Saint Louis University, USA), Reuven R. Levary (Saint Louis University, USA). Pages 1348-1350.
    In this study, we explore and compare the importance of various quality dimensions for health care and e-commerce web sites and to identify drivers (e.g. features) of health care web si...
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    Paper 348
    Meta-Process Used for Production Process Modeling of a Software Factory: The Unitech Case
    José Augusto Fabri (Faculdade de Tecnologia de Ourinhos, Brazil), Alba Couto Falcao Scheible (Unitech, Brazil), Paulo Marcelo Lessa Moreira (Unitech, Brazil), André Luiz Presende Trindade (Faculdade de Tecnologia de Ourinhos, Brazil), Luiz Ricardo Begosso (Fundação Educacional do Município de Assis, Brazil), Ana Paula Braun (Unitech, Brazil), Marcelo S. de Paula Pessôa (Universidade de São Paulo, Brazil). Pages 1351-1353.
    This paper proposes the utilization software meta-process theory in a factory context. A case study verifying the adherence of the proposal to the factory in operation also is presented...
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    Paper 349
    The Use of the IDEF-0 to Model the Process in a Software Factory
    José Augusto Fabri (Faculdade de Tecnologia de Ourinhos, Brazil), André Luiz Presende Trindade (Faculdade de Tecnologia de Ourinhos, Brazil), Luiz Ricardo Begosso (Fundação Educacional do Município de Assis, Brazil), Marcelo S. de Paula Pessôa (Universidade de São Paulo, Brazil). Pages 1354-1356.
    This paper presents the use of IDEF-0 in the modeling of a production process of a Brazilian software factory. The information used in the modeling were captured through a case study.
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    Paper 350
    Enhancing Web-Based Courses Using an Instructional Communication Model
    Karen S. Nantz (Eastern Illinois University, USA), Norman A. Garrett (Eastern Illinois University, USA). Pages 1357-1358.
    The use of the Internet for delivering courses has become a pervasive influence on undergraduate and graduate curricula. Current figures indicate that fully 12% of Internet users in the...
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    Paper 351
    E-Diabetes: A Low Cost Approach to Diabetes Care in India
    Jagit Singh Bhatia (Center for Development of Advanced Computing, India), Mandeep Kaur Randhawa (Center for Development of Advanced Computing, India), Harpreet Kaur (Center for Development of Advanced Computing, India), Sagri Sharma (Center for Development of Advanced Computing, India). Pages 1359-1361.
    As a result of our R&D efforts, we have developed an integrated telemedicine application “e-Diabetes” in accordance with the vision of Govt. of India to provide multi-specialty healthca...
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    Paper 352
    Effects of Color and Gender on the Perceived Attractiveness of Websites
    Constantinos K. Coursaris (Michigan State University, USA), Sarah Swierenga (Michigan State University, USA), Ethan Watrall (Michigan State University, USA). Pages 1362-1364.
    As the World Wide Web continues to grow in popularity, currently estimated to exceed 1.2 billion users (Nielsen 2005), websites have become core extensions of a business practice rather...
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    Paper 353
    Virtual Learning Evaluation for the Development of Core Competences in Integrated Management of the Chemical Industry
    V. B. Carmo (Fatec-SP, Brazil), K. Tannous (State University of Campinas, Brazil). Pages 1365-1366.
    In this essay, the supply chain of petrochemical sector is going to be analysed in three business areas: operational, product and marketing. The main focus of this work is upon competen...
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    Paper 354
    Virtual Negotiations: Intended and Unintended Interactions with Incentive Schemes
    Ralph H. Greenberg (Temple University, USA), Penelope Sue Greenberg (Widener University, USA), Sakthi Mahenthiran (Butler University, USA). Pages 1367-1368.
    Despite a substantial literature concerning the impact of computer-mediated communication (CMC) on decision-making, the potential interaction with an organization’s management control s...
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    Paper 355
    Project Portfolio Management: An Analysis in the Brazilian Market
    Leandro Alves Patah (Polytechnic School of the University of Sao Paulo, Brazil), Marly Monteiro de Carvalho (Polytechnic School of the University of Sao Paulo, Brazil). Pages 1369-1373.
    The definition of portfolio for project management states that portfolio is a collection of projects and or program and other work that are grouped together to facility the effective ma...
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    Paper 356
    Adaptive E-Learning Using METOD
    Simon Kocbek (University of Maribor, Slovenia), Peter Kokol (University of Maribor, Slovenia), Matej Mertik (University of Maribor, Slovenia), Petra Povalej (University of Maribor, Slovenia). Pages 1374-1375.
    MetaTool for educational platform design (METOD) is a general computer supported educational development paradigm comprising special framework and flexible tools combined in MetaTool th...
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    Paper 357
    Performance and IT Implementation Efects of Proces Innovation: Does IT Efect Exist?
    Chulmo Koo (Inha University, Korea), Dale H. Shao (Marshall University, USA), Kichan Nam (Sogang University, Korea), Geunsik Jo (Inha University, Korea). Pages 1376-1377.
    This study is to investigate the process of innovation capability effects on both technological innovation adoption and firm performance directly and examine the intermediate effect of...
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    Paper 358
    Evaluating Usability Factors in Three Brazilian Portals
    Wabner Alves de Souza (Faculdade Natalense para o Desenvolvimento do Rio Grande do Norte – FARN, Brazil), Luiz Augusto M. Mendes Filho (Faculdade Natalense para o Desenvolvimento do Rio Grande do Norte – FARN, Brazil). Pages 1378-1379.
    Portals of information and service are used in day-by-day of the Brazilians, since the former supplies notice and information of the most varied types and updated every second. Therefor...
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    Paper 359
    The Role of ICT in Organizational Knowledge Sharing Processes: An Exploratory Study
    Marieke Wenneker (Raboud University Nijmegen, The Netherlands), Paul Nelissen (Raboud University Nijmegen, The Netherlands), Martine van Selm (Raboud University Nijmegen, The Netherlands), Fred Wester (Raboud University Nijmegen, The Netherlands). Pages 1380-1382.
    In modern societies knowledge is considered to be important for organizational development. Scholars suggest that ICT supports knowledge sharing and thereby enhances organizational deve...
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    Paper 360
    Missed Call Use Across Cultures
    Ishraga Khattab (Brunel University, UK), Steve Love (Brunel University, UK). Pages 1383-1386.
    With the ubiquitous use of mobile phones everywhere, mobile phone users constantly invent new ways to use their mobile phones to satisfy their communication needs. An example of how tec...
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    Paper 361
    Dealing with Data Warehouse Transaction Processing Truncated Data: Case Study of sQl Server 2000
    Carin Chuang (Purdue University North Central, USA), Kuan-Chou Chen (Purdue University North Central, USA). Pages 1387-1389.
    In this paper, the cause of truncated data in the transaction processing will be discussed. Specifically, the main goal of this paper is to demonstrate the function of recovery model in...
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    Paper 362
    An Overview of the Role of Math Courses for CIs Majors
    Kuan-Chou Chen (Purdue University Calumet, USA), Carin Chuang (Purdue University North Central, USA). Pages 1390-1391.
    In this paper, an overview of the math course contents, knowledge and skills and trends should be required for CIS majors will be presented. A variety of math course developments will b...
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    Paper 363
    Business and Technological Perspectives About Mobile Commerce
    Rosarito Sánchez-Morcilio (University of Puerto Rico, Puerto Rico). Pages 1392-1394.
    This paper presents a research in process about the privacy and security issues regarding m-commerce (mobile commerce). In this research, privacy issues are viewed as the business persp...
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    Paper 364
    The Information Steering in Government: Information Resource Managed by Administration in welfare sector
    Jari Stenvall (University of Lapland, Finland), Antti Syväjärvi (University of Lapland, Finland), Risto Harisalo (University of Lapland, Finland). Pages 1395-1398.
    In administration, the impact of information on organizations and humans has been under increasing scientific interest. Information can indeed generate fundamental changes into the stru...
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    Paper 365
    Making e-business Customer focused: A Fuzzy Approach
    B. K. Mohanty (Indian Institute of Management, India), Sajjad Zahir (University of Lethbridge, Canada). Pages 1399-1402.
    In this paper a methodology has been introduced to make the e-business more customers focused by obtaining the preference ranking of the products as per the buyers’ choice. The methodol...
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    Paper 366
    A Marketing Model for Innovative Software Products (MIsP): research in Progress
    Linda Hill (Unitec Institute of Technology, New Zealand), Kay Fielden (Unitec Institute of Technology, New Zealand). Pages 1403-1405.
    In this ‘this research in progress’ paper a model for marketing innovative software products is presented. This model, which has evolved from Moore’s(2002) ‘crossing the chasm’ metaphor...
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    Paper 367
    Social Learning and Self-Inclusion Through Women’s Web Magazines
    Els Rommes (Radboud University Nijmegen, The Netherlands). Pages 1406-1408.
    What do users/readers of women’s web magazines learn and how do they learn this? In this paper, women’s web magazines will both be seen as a source for repeating and reinforcing heteron...
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    Paper 368
    Information and Communications Technology (ICT) as a Vehicle for economic development: challenges facing the caribbean common Market (carIcoM) States
    Patrick I. Jeffers (Iowa State University, USA), Rhoda Joseph (Pennsylvania State University Harrisburg, USA). Pages 1409-1410.
    This paper proposes to examine the potential of information and communications technology (ICT) as a vehicle for promoting the economic objectives of the Caribbean region and specifical...
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    Paper 369
    e-Learning and an Implementation in yildiz Technical University
    Esin Ertemsir Berkin (Yildiz Technical University, Turkey), Esin Can Mutlu (Yildiz Technical University, Turkey), Yonca Gürol (Yildiz Technical University, Turkey). Pages 1411-1415.
    In a globalizing world, the rapid advancements in technology affect education as well as the other sectors. To keep up with the innovations in information and technology, it is imperati...
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    Paper 370
    e-government and Its Impact on the Informal Sector in Turkey
    Vichuda Nui Polatoglu (Anadolu University, Turkey), Levent Erdogan (Anadolu University, Turkey). Pages 1416-1417.
    The aim of this research is to discuss major implementations of e-goverment in Turkey during the last five years. Specifically, we will review the issues of e-taxation, e-health and e-e...
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    Paper 371
    Pre-Mortem Factors for ERP Projects: Preliminary Findings
    John J. Sullivan (Charleston Southern University, USA), Mela Wyeth (Charleston Southern University, USA), Wade M. Chumney (Charleston Southern University, USA). Pages 1418-1420.
    Critical success factors in ERP have been categorized into areas of strategy, technology, organizational culture, management, human resources, structure, operations, and organizational...
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    Paper 372
    Organizational, Environmental and Technological Determinants of E-Commerce Adoption in Botswana
    Faith-Michael E. Uzoka (University of Botswana, Botswana), Geoffrey G. Seleka (University of Botswana, Botswana). Pages 1421-1423.
    A number of studies have applied the technology innovation models to the adoption of ecommerce. However, it is observed that no singular model fits the contextual situations of developi...
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    Paper 373
    Towards a Knowledge-Based Society: The Need for a Continuous life-long learning Programme – The PRIlhE Project
    Ana Maria Correia (ISEGI – Universidade Nova de Lisboa, Portugal), Anabela Mesquita (ISCAP/IPP and Algoritmi Centre, University of Minho, Portugal). Pages 1424-1424.
    The development of a knowledge-based society requires the contribution of a technological infrastructure as well as a workforce with the necessary skills, knowledge and competences, sup...
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    Paper 374
    Approaches to Valuing Information: Exploratory Research
    Nicholas L. J. Silburn (Henley Management College, UK), Jean-Noel Ezingeard (Henley Management College, UK). Pages 1425-1426.
    This paper introduces a piece of exploratory research carried out into issues have identified issues around the use and appreciation of information as an asset by organizations. Drawing...
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    Paper 375
    Knowledge Management Approaches and Knowledge g aps in Organizations
    Nastaran Simar Asl (Allame Tabatabaee University, Iran), Hossein Rahmanseresht (Allame Tabatabaee University, Iran). Pages 1427-1431.
    Nowadays, knowledge has been recognized as an indispensable strategic resource in organizations. Therefore organization`s capability in acquiring, developing, sharing and applying knowl...
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    Paper 376
    A Weighted Average Scale for Multi Stakeholder Evaluations of Enterprise System Success
    Sharmistha Dey (Queensland University of Technology, Australia), Darshana Sedera (Queensland University of Technology, Australia). Pages 1432-1433.
    An Enterprise System (ES), unlike a traditional Information System (IS), entails many stakeholders ranging from top executives to data entry operators. These stakeholders typically have...
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    Paper 377
    Everyone Is Different! Exploring the Issues and Problems with ERP Enabled Shared Service Initiatives
    Darshana Sedera (Queensland University of Technology, Australia). Pages 1434-1435.
    In today’s increasingly competitive environment, there is constant pressure for corporate leaders to add value to their organizations. These contemporary organizations are increasingly...
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    Paper 378
    Determinants of Marketer Satisfaction with the Choice of Electronic Marketplace Type
    Peter C. Knight (Carleton University, Canada). Pages 1436-1438.
    An empirically testable model is suggested which improves understanding of supplier motivations for participating in various types of electronic marketplace structures and also how supp...
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    Paper 379
    Understanding Gender Differences in the Use of Instant Messaging
    Wenhong Luo (Villanova University, USA), Hao Lou (Ohio University, USA), Dahui Li (University of Minnesota–Duluth, USA). Pages 1439-1439.
    Increasingly, Instant Messaging (IM) has been accepted as a communication and collaboration tool in many organizations (Hu, Wilcox, and Hansen 2002). Ferris Research predicted that the...
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    Paper 380
    Usability Attributes of the Celluloid Interface: Perceptions of Interactivity in the Age of “Blade Runner”
    John Lenarcic (RMIT University, Australia). Pages 1440-1441.
    A user interface can broadly be defined as being those attributes of a system that a user connects with. It is a conceptual structure made up of an input language for the client, an out...
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    Paper 381
    Improving Corporate E-mail Communications with Employees at Remote locations: A Quantitative Study in Progress
    Fairlie Firari (Capella University, USA). Pages 1442-1444.
    Managers who hire and supervise employees or work with clients at remote locations have unique communication challenges and a unique communication channel. The lack of face-to-face or i...
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    Paper 382
    The Management and Engineering of IT-Intensive Systems: A Systemic Oriented View
    Manuel Mora (Universidad Autónoma de Aguascalientes (UAA), Mexico), Ovsei Gelman (Universidad Nacional Autónoma de México (UNAM), Mexico), Jorge Macias-Luevano (Universidad Nacional Autónoma de México (UNAM), Mexico), Francisco Alvarez (Universidad Nacional Autónoma de México (UNAM), Mexico). Pages 1448-1453.
    Researchers of Software Engineering (SwE) and Systems Engineering (SE) disciplines have alerted on the increasing complexity of software-intensive systems in the last 15 years. As respo...
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    Paper 383
    The Evolving Concept and Practice of Knowledge Management: Seeking a Common Understanding and Definition
    Elizabeth A. Regan (Morehead State University, USA). Pages 1454-1447.
    This research traces the roots of knowledge management (KM) and attempts to assess how its origins relate to current variation in terminology, concepts, theory, and practice. The object...
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    Paper 384
    Broadband Technology Services: A Survey of New Zealand ISPs
    Nurul I. Sarkar (Auckland University of Technology, New Zealand), Elaine Wong (Auckland University of Technology, New Zealand). Pages 1454-1456.
    Broadband technology services becoming increasing popular for accessing the Internet from home and offices worldwide. This paper reports on a survey of New Zealand Internet Service Prov...
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    Paper 385
    E-government in Caribbean States: From Rhetoric to Reality
    Stewart Bishop (University of the West Indies, Barbados). Pages 1457-1458.
    Caribbean States have undertaken E-Government initiatives to streamline administrative processes and to improve customer service. Meanwhile there has predictably been much hype surround...
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    Paper 386
    Semantic Web Services Approaches: A Comparative Analysis
    Umesha Sridharamurthy (Infosys Technologies Limited, India), Anubhav Pradhan (Infosys Technologies Limited, India). Pages 1459-1459.
    “Hyperlinks are legacy and Web Semantics is the future”. This statement truly represents the spirit of future web. Web is the ever growing phenomenon and web services are one of the mos...
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    Paper 387
    Criteria to Assess the Adaptability of Software Engineering Approaches
    Katja Andresen (University of Potsdam, Germany), Norbert Gronau (University of Potsdam, Germany). Pages 1460-1461.
    Because of the characteristics of contemporary system development and system evolution, it appears necessary to come up with an approach that allows the permanent and evolutionary engin...
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    Paper 388
    Research Problem in Distributed Data Warehouse Environment
    Karima Tekaya (ISI ARIANA, Tunisia). Pages 1462-1463.
    We can’t ignore the advantages realized during the past in the area of distribution and support for data localization in a geographically dispersed corporate structure. Therefore, many...
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    Paper 389
    Introducing Computerized Accounting Information Systems in a Developing Nation: Egyptian International Motors Company (EIM) Case Study
    Khaled Dahawy (The American University in Cairo, Egypt), Sherif Kamel (The American University in Cairo, Egypt). Pages 1464-1465.
    The use of computerized accounting information systems has become an integral part of accounting systems world wide. Most of the research and cases that examine issues related to choice...
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    Paper 390
    Understanding Context of Electronic Messages Between Diabetes Patients and Physicians
    Karita Ilvonen (Stanford Medical Informatics, USA). Pages 1466-1467.
    This paper is a part of an extensive research, where our overall objective is to understand the implications of messaging service to provider efficiency and use of resources. We wish to...
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    Paper 391
    A Data Mining Approach using geographic Information systems Data for predicting Voting Behavior in the presidential election of 2004
    Hamid Nemati (UNCG, USA), Ian Andrew (UNCG, USA), Peter Amidon (UNCG, USA). Pages 1467-1572.
    Throughout the last few decades, the state of North Carolina has voted to put both Republicans and Democrats in elected positions. The election of 2004 was no exception. North Carolina...
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    Paper 392
    Workshop Abstract The Human Side of IT: A Strategic Approach to Developing Connected Technology Leaders (SM)
    Barbara Trautlein (Compel Ltd., USA). Pages 1468-1468.
    The workshop “The Human Side of IT: A Strategic Approach to Developing Connected Technology Leaders (SM)” will be delivered in an interactive format. This workshop acknowledges that the...
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    Paper 393
    A Comprehensive Ontology-Driven Software Development Architecture: An Approach to Developing Romantic Software Products
    Nehemiah Mavetera (North West University, South Africa). Pages 1469-1471.
    Information systems have been criticized for their lack of flexibility and content richness. The problem has been traced back to the developmental stages of these systems. Current ISD a...
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    Paper 394
    The Effects of User Interface on Decision Making in Mobile and Traditional Environments: A Comparative Model
    Hua Dai (The University of North Carolina – Greensboro, USA), Muhammad Naveed Baqir (The University of North Carolina – Greensboro, USA), Hamid Nemati (The University of North Carolina – Greensboro, USA). Pages 1472-1473.
    Mobile communication technologies have penetrated consumer markets throughout the world. Initially, mobile services primarily facilitated voice communication. Recently, new forms of mob...
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    Paper 395
    An Algorithm for Market Intelligence Data Collection from heterogeneous Sources with Similarity-Based Selection Clustering Technique Using Knowledge Maps
    Tapati Bandopadhyay (ICFAI Business School, India), Pradeep Kumar (ICFAI Business School, India), Arjya Chakravarty (ICFAI Business School, India), Anil Kumar Saini (GGSIP University, India). Pages 1474-1478.
    Business Intelligence (BI) has emerged as one of software solutions that have maximum allocated investments by many organizations for the year 2005. Among various forms and application-...
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    Paper 396
    Evolving Stochastic Context-Free g rammars Using g enetic Algorithm
    Anupam Shukla (National Institute of Technology, India), Devesh Narayan (National Institute of Technology, India). Pages 1479-1482.
    The learning of stochastic context-free grammars from corpus using genetic algorithm is explored in this work. Minimum description length principle is used for deriving the fitness func...
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    Paper 397
    Intelligent Collaboration: The Paradox of “Ethical Agency” and “Corporate Governance”
    Tagelsir Mohamed Gasmelseid (King Faisal University, Saudi Arabia). Pages 1483-1485.
    The unprecedented technological developments witnessed in the 21st centuary have been accompanied with a growing importance of “information ethics”due to their far-reaching effects espe...
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    Paper 398
    The Impact of an ICT Project ( h ealth Information Systems Programme) on the Work Practices of h ealth Workers in Primary h ealth Sector: A Case Study from India
    Zubeeda Banu Quraishy (University of Oslo, Norway). Pages 1486-1488.
    Health care sector is very complex and different from other sectors due to the high level of unpredictability in processes. For ex, an epidemic might break out, or emergency situation m...
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    Paper 399
    Dynamic Security Scheme for MANET
    A. Shajin Nargunam (N.I. College of Engineering, India), M. P. Sebastian (Naitonal Institute of Technology, India). Pages 1489-1492.
    Secured communication in mobile ad hoc network is a crucial issue due to dynamic nature of the network topology. Due to lack of centralized control, issuing certificates from a centrali...
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    Paper 400
    The Implication of Outsourcing Practices for Knowledge Management
    Sardari Ahmad (Shahed University, India). Pages 1493-1496.
    It is the aim of this paper to explore the nature of outsourcing and subcontracting practices and to identify the effects of using such policies for the accumulation and maintenance of...
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    Paper 401
    The Effect of Information Quality on Surgery Process Variation
    Latif Al-Hakim (University of Southern Queensland, Australia). Pages 1497-1500.
    This paper discusses the relationship between quality of care and information quality (IQ). The focus of the paper is on surgery process variation. The paper aims to identify the IQ dim...
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    Paper 402
    The Development of a Planning Model for the Content of Small Business Websites
    Stephen Burgess (Victoria University, Australia). Pages 1501-1505.
    This paper reports on the development and refinement of a model that links business planning and analysis tools, such as the SWOT analysis, with the creation and maintenance of the smal...
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    Paper 403
    Software can Enhance Learning: A Case Study Evaluating the Implementation of an E-Learning Tool in a Multicultural, Tertiary Environment
    Tony Richardson (Massey University, New Zealand). Pages 1506-1509.
    The past 15 years have seen a major increase in the numbers of full fee paying international students entering the New Zealand tertiary education sector. Accompanying this have been sig...
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    Paper 404
    Knowledge Pre-Processing: A Generic Approach Based on Compiler Function concepts
    Tapati Bandopadhyay (ICFAI Business School, India), Pradeep Kumar (ICFAI Business School, India), Anil Kumar Saini (GGSIP University, India). Pages 1510-1513.
    Knowledge extraction from semi-structured or unstructured documents and texts have become a significant research issue in today’s context when knowledge is viewed as the crucial corpora...
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    Paper 405
    Automating the business Process Case: Cairo Alexandria Stock Exchange
    Sherif Kamel (The American University in Cairo, Egypt). Pages 1514-1519.
    Automating the business process in today’s organizations is becoming a vehicle for competition a important tool that helps provide a more effective and efficient service for its custome...
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    Paper 406
    RFID Adoption: Issues and Challenges
    Eric W.T. Ngai (The Hong Kong Polytechnic University, China), Angappa Gunasekaran (University of Massachusetts – Dartmouth, USA). Pages 1520-1522.
    Radio Frequency Identification (RFID) is an emerging technology that has been increasingly used in logistics and supply chain management in recent years, particularly in the US and Euro...
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    Paper 407
    Issues Affecting the Adoption and Continual usage of Internet Banking services in semi-Rural Areas of south Africa
    Nehemiah Mavetera (North West University, South Africa), Maureen Kesimolotse (North West University, South Africa). Pages 1523-1528.
    In modern society, Information communication technology (ICT) diffusion is very rapid. However, ICT infusion is very slow. Several issues contribute to ICT infusion. They range from soc...
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    Paper 408
    Building Ensembles Using Decision Tree Metrics Based Meta-Trees
    Peter Kokol (University of Maribor, Slovenia), Gregor Stiglic (University of Maribor, Slovenia). Pages 1529-1532.
    Ensembles of classifiers have become one of the most popular techniques in machine learning research. The problem of selecting the most appropriate classifier for classification that is...
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    Paper 409
    A Formal Approach to semantic Mediation in SOA: Specification and Proof
    Patrício de Alencar Silva (Universidade Federal de Campina Grande (UFCG), Brazil), Cláudia M. F. A. Ribeiro (Universidade do Estado do Rio Grande do Norte (UERN), Brazil), Ulrich Schiel (Universidade Federal de Campina Grande (UFCG), Brazil), José Eustáquio Rangel de Queiroz (Universidade Federal de Campina Grande (UFCG), Brazil). Pages 1533-1538.
    There are many situations in service provisioning scenarios that lead to conflicts and impasses. Very often consumers and providers do not share the same perspective about quality of se...
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    Paper 410
    Taking a Back seat? Integrating trust in e-government service Delivery in south Africa
    Blessing M. Maumbe (Cape Peninsula University of Technology, South Africa), Vesper Owei (Cape Peninsula University of Technology, South Africa), Wallace Taylor (Cape Peninsula University of Technology, South Africa). Pages 1539-1543.
    The problem of citizen distrust for government is a growing phenomenon across Africa. The decline in citizen trust has major implications for e-government development in South Africa. Y...
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    Paper 411
    The Impact of Culture on the Adoption and Use of IT in the uAe: A study towards Bridging the Digital Divide Between the uAe and the Developed Countries
    George Ditsa (Tshwane University of Technology, South Africa), Saleh Alwahaishi (United Arab Emirates University, UAE). Pages 1544-1548.
    Culture is thought to be probably the most difficult to isolate, define and measure in the adoption and use of IT. Consequently the impact culture on the adoption and use of IT does not...
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    Paper 412
    The Role of Cybercafé in Bridging the Digital Divide
    Muhammed A. Badamas (Morgan State University, USA). Pages 1549-1552.
    Digital divide exists for those who do not have access and use Internet to fight the war against world poverty. Despite the remarkable advances in technology, more than 80% of the world...
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    Paper 413
    The Challenge of Creating Virtual Communities
    Matthew Tickle (The University of Liverpool, UK), Roula Michaelides (The University of Liverpool, UK), Dennis Kehoe (The University of Liverpool, UK). Pages 1553-1558.
    The MySpace phenomenon and the increased use of virtual communities (VC) by large international organisations such as IBM and Procter and Gamble (P&G) confirms the importance of VC in t...
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    Paper 414
    The Web service-Based Combination of Data and Logic Integration in Federated eRp systems
    Nico Brehm (Carl von Ossietzky University Oldenburg, Germany), Jorge Marx Gómez (Carl von Ossietzky University Oldenburg, Germany). Pages 1559-1564.
    ERP systems become more complex and financial expenditures that are connected to the application of such systems increase. ERP systems consist of many software components which provide...
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    Paper 415
    study on Factors underlying students’ ethical Decision Making in Music File sharing
    “John” J. H. Im (Sacred Heart University, USA). Pages 1565-1566.
    Business ethics is at a high stake in view of a rash of recent unethical business scandals. Business schools are defensive in a barrage of blames for not teaching business ethics effect...
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    Paper 416
    Internet Commerce Adoption in the GCC Countries
    Zeinab Karake Shalhoub (American University of Sharjah (AUS), UAE). Pages 1573-1576.
    The purpose of this study is to determine the status of Internet and e-commerce adoption by the countries of the Gulf Cooperation Council (GCC). The research is designed to help local g...
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    Paper 417
    Education Portal Strategy
    Henrik Hanke (University of Duisburg-Essen, Germany), Alf Neumann (University of Duisburg-Essen, Germany). Pages 1577-1580.
    Education portals promise to be an integrated point of entry that provides all stakeholders of an education body, frequently referred to as campus or university, with a single, personal...
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    Paper 418
    MIS Recruitment and Retention Factors: Some Preliminary Cross-Cultural Comparisons
    Rodney L. Turner (Victoria University, Australia). Pages 1581-1585.
    With the growing internationalization of businesses, and the increasing mobility of IS/IT professionals there is a need to understand the aspects of the work environment and the job tha...
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    Paper 419
    Ontology Negotiation in an Intelligent Agents Dynamic System for Military Resources and Capabilities Planning
    Marc Rabaey (Vrije Universiteit Brussel, Belgium), Céline Van Damme (Vrije Universiteit Brussel, Belgium), Eddy Vandijck (Vrije Universiteit Brussel, Belgium), Koenraad Vandenborre (Vrije Universiteit Brussel, Belgium). Pages 1586-1589.
    The division Concepts of the Assistant Chief of Staff Evaluation (ACOS Eval) of the Belgian Ministry of Defence is making a study on the subject of “management by costs” based on an app...
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    Paper 420
    IT Frauds and Audit Risks: Evidence of Improvements
    Saeed Askary (Deakin University, Australia). Pages 1590-1593.
    This study examines whether frauds in Information Technology (IT) environment affects audit risk and quality. Information system technology dominates over almost every type of business...
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    Paper 421
    Dynamic Distributed Data Warehouse Design
    Karima Tekaya (ISI ARIANA, Tunisia). Pages 1594-1598.
    The fragmentation of a data warehouse into multiple data mart makes the task of the administrator very difficult. He must manage all operations of insertion, update and delete at the le...
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    Paper 422
    A Framework for Continuous Monitoring and Assessment of Landline Telecommunication Sectors Based on Standard Indicators
    Ali Azadeh (University of Tehran, Iran). Pages 1599-1604.
    This paper proposes a DEA-PCA based methodology for assessment and ranking of landline telecommunication sectors based on standard indicators identified by the International Telecommuni...
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    Paper 423
    A Framework examining the Customer’s expectation and Cellular Phone Service
    Jengchung V. Chen (National Cheng Kung University, Taiwan), Yu-Hsien Wang (National Cheng Kung University, Taiwan). Pages 1605-1607.
    This paper shows how to evaluate service quality, improve service deficiency and understanding the needs of customers are the most important issues in mobile value-added service market...
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    Paper 424
    Pseudo random numbers Based Methods for Customized and Secure Image Steganography
    Manchanda Sanjeev (Thapar Instt. of Engg. and Tech., India), Dave Mayank (Thapar Instt. of Engg. and Tech., India), S. B. Singh (Pnnjabi University, India). Pages 1608-1614.
    Steganography is the science of hiding information. We present pseudo random numbers logic based steganographic methods for hiding data/image into image(s). These methods can be customi...
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    Paper 425
    Disruptive Innovation: Leadership and Organizational Dimensions
    Gerry Gingrich (Information Resources Management College, National Defense University, USA), Robert D. Childs (Information Resources Management College, National Defense University, USA). Pages 1625-1625.
    Today’s interconnected and dynamic global environment presents challenges that were anticipated or even conceived just ten years ago. For example, the competitive pressure from growing...
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    Paper 426
    Knowledge Development Innovation
    Mohammed Dadashzadeh (Oakland University, USA), Al Saber (Friends University, USA). Pages 1625-1626.
    In his 2006 book, Knowledge Development Innovation: How To Rescue America’s Advantage, Dr. Boulton Miller concludes as follows: “Knowledge Development Innovation will provide this natio...
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    Paper 427
    Issues and Trends in IT Capital Planning and Investment Management for the Public Sector
    John T. Christian (National Defense University, USA). Pages 1626-1626.
    Governmental agency Chief Information Officers are in a constant struggle faced with the need to provide great information technology (IT) support to a diverse customer base, while oper...
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    Paper 428
    Philosophical Conversations in Information Management
    M. E. Burke (University of Salford, UK). Pages 1626-1627.
    This panel will build on the “Philosophical Conversations” which took place at the Philosophy track at IRMA 2006 in Washington DC. The panel will initially address themes which attempt...
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    Paper 429
    Web Portfolio Design for Teachers and Professors
    John DiMarco (St. John’s University, USA). Pages 1627-1628.
    This workshop provides the k-12 and college educator with a creative opportunity to develop a multimedia based electronic portfolio that can be uploaded and viewable from the World Wide...
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    Paper 430
    ALICE Tea Party: An Alternative or Supplementary Approach to Traditional Introductory Programming Courses
    W. Brett McKenzie (Roger Williams University, USA). Pages 1628-1629.
    ALICE is a 3D programming environment developed at Carnegie Mellon University and funded by the National Science Foundation. ALICE is designed to facilitate learning object-oriented, ev...
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    Paper 431
    Educational Applications of Social Software and Collaborative Technologies
    P. Candace Deans (University of Richmond, USA). Pages 1629-1630.
    Social software and collaborative technology applications are becoming prevalent across all dimensions of society including business, education, government and individuals. The shift to...
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    Paper 432
    Technology and Globalization: A Critical Teaching and Learning Initiative for Business and the MBA
    James Perotti (Rochester Institute of Technology, USA), Valerie S. Perotti (Rochester Institute of Technology, USA). Pages 1630-1631.
    The “common body of knowledge” which widely characterizes curricula of Schools and Colleges of Business today dates back to the 1930s—a functional grouping of courses attempting to mirr...
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    Paper 433
    Experiences in Implementing a Network Engineering Technology Curricula
    Lance Hassan (Purdue University, USA), Anthony Smith, Phillip Rawles. Pages 1631-1633.
    The purpose of this symposium is to share faculty experiences in the successful development of a laboratory-based Network Engineering Technology (NET) program. The symposium will includ...
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    Paper 434
    Connecting requirements and object-oriented Modeling
    Hermann Kaindl (Vienna University of Technology, Australia). Pages 1632-1633.
    The purpose of this proposed tutorial is to connect requirements engineering with object-oriented modeling, so that practitioners can apply the best from both “worlds” together.
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    Paper 435
    Target Population and Behavior Change: hypertextual discourse Analysis of Prevention Information on hIV/AIdS Websites
    Jing Chong (The Penn State University, USA). Pages 1634-1636.
    The purpose of this study is to examine the target population and stages of behavior change being addressed in prevention information on HIV/AIDS websites by means of hypertextual disco...
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    Paper 436
    Virtual Project risk vs. Traditional Project Risk in Software Projects
    April Reed (DePaul University, USA). Pages 1636-1638.
    This research is designed to distinguish virtual and traditional project risks and specifically to identify the critical risks in virtual software projects. The resulting list of critic...
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    Paper 437
    How are the Impacts of end-user Application development Managed? A Case Study of end-users and Their Managers
    Sandra Barker (University of South Australia, Australia). Pages 1638-1640.
    End User Computing (EUC) has now become prolific throughout business due to the decreased cost of the available PCs and the introduction of “easy-to-use” software application generators...
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    Paper 438
    “...Some People Achieve Greatness...”: A Study Correlating early Vocational Behaviour with ultimate Vocational Achievement
    Tony Richardson (Massey University, New Zealand). Pages 1640-1644.
    Discovering the right people for the job, any job, is a complex, frustrating and often fruitless activity. In recruiting graduates, employers are not simply looking for someone to do a...
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    Paper 439
    Requirements Engineering Framework for Information Utility Infrastructure for rural e-healthcare Service Provisioning
    O. O. Olugbara (University of Zululand, South Africa), S. O. Ojo (University of Zululand, South Africa), M. O. Adigun (University of Zululand, South Africa). Pages 1644-1647.
    The accessibility to important healthcare resources and the costs of healthcare services are serious challenges facing the rural communities of most developing countries. In order to ad...
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    Paper 440
    Community-Based Performance Management in Local Government
    Peter Demediuk (Victoria University, Australia). Pages 1647-1650.
    Performance management occurs where performance measurement intersects with organizational action - and the ambit of accounting has extended to cover significant parts of this cycle. Th...
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    Paper 441
    Collaboration Models or What does It Take for Collaboration to Become a Common Asset?
    Barbara Flügge (Otto-von-Guericke University Magdeburg, Germany). Pages 1650-1652.
    The UN E-Government Author team has been assessing the readiness of the 191 UN Member States with respect to their E-Government readiness (Nation, 2005). The analysis of more than 50.00...

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