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Assessing Electronic Government Readiness in Egypt: Comparison between Two Public Organizations

Assessing Electronic Government Readiness in Egypt: Comparison between Two Public Organizations

ISBN13: 9781605663883|ISBN10: 1605663883|EISBN13: 9781605663890
DOI: 10.4018/978-1-60566-388-3.ch007
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MLA

Azab, Nahed Amin. "Assessing Electronic Government Readiness in Egypt: Comparison between Two Public Organizations." E-Strategies for Technological Diffusion and Adoption: National ICT Approaches for Socioeconomic Development, edited by Sherif Kamel, IGI Global, 2010, pp. 142-164. https://doi.org/10.4018/978-1-60566-388-3.ch007

APA

Azab, N. A. (2010). Assessing Electronic Government Readiness in Egypt: Comparison between Two Public Organizations. In S. Kamel (Ed.), E-Strategies for Technological Diffusion and Adoption: National ICT Approaches for Socioeconomic Development (pp. 142-164). IGI Global. https://doi.org/10.4018/978-1-60566-388-3.ch007

Chicago

Azab, Nahed Amin. "Assessing Electronic Government Readiness in Egypt: Comparison between Two Public Organizations." In E-Strategies for Technological Diffusion and Adoption: National ICT Approaches for Socioeconomic Development, edited by Sherif Kamel, 142-164. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-388-3.ch007

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Abstract

Electronic Government (e-Government) has rapidly become a political imperative at local, national and international level. The drive to implement e-government has become of critical importance globally. The e-government revolution offers the potential to reshape the public sector and remake the relationship between citizens and government. Several developing nations, including Egypt, having witnessed the benefits realized by e-Government in developed countries, took e-Government initiatives and achieved different success rates. It is frequently claimed that proving an effective e-government assessment framework is a necessary condition for advancing e-Government. The objective of this chapter is to present a framework that assesses e-Government readiness (EGR) in Egypt, focusing on electronic administration (e-Administration) within a public organization through obtaining its employees’ feedback. The suggested framework investigates the internal factors affecting e-Government readiness which are: strategy, processes, people, and technology. The chapter applies this framework on 2 public organizations in Egypt to test it and to set a comparison between both organizations in terms of the internal factors effect on e-Government readiness.

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