Services both as a science and as a practice in today's corporate environments are suffering from many suboptimalities. A compromise of both organizational and technological aspects provides the answer to many pitfalls and shortcomings currently faced.
Service Science for Socio-Economical and Information Systems Advancement: Holistic Methodologies sheds light on a variety of issues and shortcomings of service-based economies by analyzing situations and modern practices that improve the way researchers, field practitioners, and ICT professionals account for their core business service-related activities. This defining body of research provides a broad perspective of how to improve service creation, production, and management of assets.