Computational Advancements in End-User Technologies: Emerging Models and Frameworks

Computational Advancements in End-User Technologies: Emerging Models and Frameworks

Copyright: © 2010 |Pages: 376

ISBN13: 9781605666877|ISBN10: 1605666874|EISBN13: 9781605666884|ISBN13 Softcover: 9781616923921

DOI: 10.4018/978-1-60566-687-7

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Clarke, Steve, editor. Computational Advancements in End-User Technologies: Emerging Models and Frameworks. IGI Global, 2010. https://doi.org/10.4018/978-1-60566-687-7

APA

Clarke, S. (Ed.). (2010). Computational Advancements in End-User Technologies: Emerging Models and Frameworks. IGI Global. https://doi.org/10.4018/978-1-60566-687-7

Chicago

Clarke, Steve, ed. Computational Advancements in End-User Technologies: Emerging Models and Frameworks. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-687-7

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In recent years, innovative technologies have lead to rapid progression and accelerated research studies within the field of end-user computing.

Computational Advancements in End-User Technologies: Emerging Models and Frameworks contains leading research and practices into the advancement, significance, and comprehensive nature of end-user computing. A defining collection of significant tools, applications, and methodologies within this expanding field of study, this publication provides academicians, researchers, and practitioners with a complete and practical resource of expert international findings.

Table of Contents

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Front Materials

Title Page

Copyright Page

Book Series

Editorial Advisory Board

Preface

Chapters

Chapter 1

Effort-Accuracy Trade-Off in Using Knowledge Management Systems (pages 1-27)

Robin S. Poston, Cheri Speier

To solve complicated problems, people often seek input from others. Knowledge management systems (KMSs) provide help in this activity by offering a computer-mediated approach to information sharing. However, if the KMS contains...

Chapter 2

Knowledge Appraisal and Knowledge Management Systems: Judging What We Know (pages 28-46)

Hannah Standing Rasmussen, Nicole Haggerty

Knowledge management (KM) is a critical practice by which a firm’s intellectual capital is created, stored and shared. This has lead to a rich research agenda within which knowledge management systems (KMS) have been a key focus. Our...

Chapter 3

Rewarding End-Users for Participating in Organizational KM: A Case Study (pages 47-62)

Mayasandra N. Ravishankar

Organizations position their formal knowledge management (KM) initiatives as a continuous process of deriving strategic benefits from the knowledge resources dispersed in the various internal constituencies. While most organizations...

Chapter 4

Exploring System Use as a Measure of Knowledge Management Success (pages 63-77)

Murray E. Jennex

This article discusses system use as a measure of knowledge management success. It is proposed that for knowledge management systems (KMS) it is not the amount of use that is important, but rather the quality of that use and the...

Chapter 5

Collaborative Knowledge Management in the Call Center (pages 78-92)

Debbie Richards

Collaboration is fundamental to the goals and success of knowledge management (KM) initiatives aimed at supporting decision making and problem solving. Yet many KM approaches and systems do not provide explicit mechanisms which allow...

Chapter 6

Diffusing Management Information for Legal Compliance: The Role of the IS Organization within the Sarbanes-Oxley Act (pages 93-111)

Ashley Braganza, Ray Hackney

Information systems are vital to successful compliance with Section 404 of the Sarbanes Oxley Act. However, there is little published academic literature which reports systematic studies that explain how IS organizations implement...

Chapter 7

The Role of Expertise in the Evaluation of Computing Architectures: Exploring the Decision Models of Expert and Novice IS Managers (pages 112-141)

Akhilesh Bajaj

Recently, there has been considerable interest in evaluating newer computer architectures such as the Web services architecture and the network computer architecture. In this work we investigate the decision models of expert and...

Chapter 8

End User Types: An Instrument to Classify Users Based on the User Cube (pages 142-158)

Chittibabu Govindarajulu, Bay Arinze

Contemporary end users are more knowledgeable about computing technologies than the end users of the early ’80s. However, many researchers still use the end user classification scheme proposed by Rockart and Flannery (1983) more than...

Chapter 9

Social and Usage-Process Motivations for Consumer Internet Access (pages 159-175)

Thomas F. Stafford

Differences between light and heavy users of America Online are investigated using theoretical expectations derived from recent research on uses and gratifications theory. Measures of Internet-usage-process gratifications and...

Chapter 10

General and Specific Computer Self-Efficacy: An Empirical Comparison of their Strength in Predicting General and Specific Outcomes (pages 176-192)

James P. Downey, R. Kelly Rainer Jr., Summer E. Bartczak

Computer self-efficacy is known to operate at multiple levels, from application-specific sub-domains like spreadsheets to a judgment of ability for the entire computing domain (general computer self-efficacy- GCSE). Conventional...

Chapter 11

Design of the PromoPad: An Automated Augmented-Reality Shopping Assistant (pages 193-205)

Wei Zhu, Charles B. Owen, Hairong Li, Joo-Hyun Lee

Augmented-reality technologies as a new way of human-computer interaction make possible real-time modification of our perception of reality without active user interference. This article introduces the prototype of an...

Chapter 12

Thinking Outside of the Ballot Box: Examining Public Trust in E-Voting Technology (pages 206-224)

Susan K. Lippert, Ekundayo B. Ojumu

Electronic voting, or e-voting, is a relatively closed process that contains inherent risks associated with the potential for voting irregularities, translation errors, and inappropriate manipulation (Oravec, 2005). To develop a...

Chapter 13

End Users' Acceptance of Information Technology: A Rasch Analysis (pages 225-241)

Geoffrey N. Soutar, Steven Ward

While there has been research on the diffusion of a particular type of innovation, few if any studies have examined the acceptance of a set of innovations (behavioral innovativeness) over time. This study using the Rasch methodology...

Chapter 14

Information Technology Supported Communication - Group Cohesion, Agreeability, and Performance: The Role of Media Richness (pages 242-259)

Michael B. Knight, D. Scott Hunsinger

Research over the past few decades has identified that organizations have been faced with social/ economic pressure to utilize information technology and to facilitate communication via technological modes. These technology drive...

Chapter 15

Ratings Schemes in e-Commerce (pages 260-290)

Robin S. Poston, Marla B. Royne

Evidence has been growing that suggests Internet-based opinion systems influence users’ purchase decisions. One of the most popular systems are the rating schemes found on Web sites such as eBay.com, expertcentral.com, bizrate.com...

Chapter 16

Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems (pages 291-308)

Chung-Tzer Liu, Yi Maggie Guo

End-user satisfaction has always been an important component of Information Systems (IS) success. This is also true for online applications, including online shopping systems, where in addition to being a customer, the shoppers play...

Back Materials

Compilation of References

About the Contributors

Index

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