Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration

Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

Copyright: © 2010 |Pages: 338

ISBN13: 9781605666891|ISBN10: 1605666890|EISBN13: 9781605666907|ISBN13 Softcover: 9781616924645

DOI: 10.4018/978-1-60566-689-1

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MLA

Unhelkar, Bhuvan, et al. Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration. IGI Global, 2010. https://doi.org/10.4018/978-1-60566-689-1

APA

Unhelkar, B., Ghanbary, A., & Younessi, H. (2010). Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration. IGI Global. https://doi.org/10.4018/978-1-60566-689-1

Chicago

Unhelkar, Bhuvan, Abbass Ghanbary, and Houman Younessi. Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-689-1

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Due to the complexity and globalization among modern-day businesses, organizations now turn to collaborative processes in order to remain competitive.

Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration provides a full analysis of current collaborative environments while introducing limitations and opportunities for improvement. Offering an enriched reference source of authoritative international research within this field of study, this accomplished collection contains the latest frameworks and methodologies useful for achieving organizational synergy through service integration.

Table of Contents

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Front Materials

Title Page

Copyright Page

Dedication

Foreword

Preface

Acknowledgment

Chapters

Chapter 1

Fundamentals of Collaborative Business (pages 1-36)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

The modern business age is about astute collaboration. This is so because the nature of competition amongst businesses has changed significantly. The core change has resulted from the advances of electronic communications. The...

Chapter 2

Emerging Technologies for Business Collaboration (pages 37-64)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter describes the fundamentals of technologies such as Web Services (WS) and mobile technologies that provide the basis for modem-day business collaboration. These technologies, introduced here, are further discussed and...

Chapter 3

Global Collaborative Business (pages 65-97)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter starts with a discussion on global collaborative business. The initial discussion in this chapter is on why and how a global collaborative business is brought about. Our premise in the discussion in this chapter is that...

Chapter 4

Collaborative Business Process Engineering (CBPE) Model (pages 98-120)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter describes the Collaborative Business Process Engineering (CBPE) model. This model is the core model for business collaboration and is the main contribution of this book to the literature on collaborative business. The...

Chapter 5

Advanced Technologies and Architecture for Collaborative Business (pages 121-150)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter discusses the role of information system architectures in Collaborate Business Process Engineering (CBPE). Thus, in this chapter, there is an extension of the discussion on Service-oriented Architecture (SOA) from...

Chapter 6

Collaborative Web Based System (CWBS) (pages 151-173)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter describes the modeling of the Collaborative Web Based System (CWBS). This CWBS is the means by which the CBPE model, discussed earlier in this book, is practically implemented. The focus of this chapter, however, is on...

Chapter 7

Organizational Structure and Technology Adaptation (pages 174-203)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter discusses the effect of the technologies of Web Services (WS) and Mobile Technologies (MT) on the organizational structure of an enterprise. Subsequently, this chapter also discusses the various technology acceptance...

Chapter 8

Quality Assurance of the Collaborative Web Based System (pages 204-217)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter discusses the important issues related to quality management, quality assurance and testing of information systems that are used by collaborative business. The discussion thus far in this book has been in the area of...

Chapter 9

Socio-Cultural Factors and Collaboration (pages 218-238)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter discusses the importance of the socio-cultural factors of collaboration. This social influence is experienced not only in the society where the customers exist, but also within the internal organization, employees...

Chapter 10

Change Management in Collaboration (pages 239-249)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter discusses the importance, relevance and the activities related to managing change in a business as it undergoes transformation to a collaborative business. One of the most significant changes that needs to take place...

Chapter 11

Case Study 1: A Security Organization (Medium Size Organization) (pages 250-267)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter describes a case study that is carried out in an organization that provides physical security services in Australia. The case study has been carried out with the aim of applying the CBPE model to some parts of this...

Chapter 12

Case Study 2: An Energy Provider Organization (Large Organization) (pages 268-283)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

This chapter describes a case study carried out in a large energy provider organization. The case study demonstrates the application of the CBPE model in practice. This chapter presents how the CBPE model introduces new engineered...

Chapter 13

Appendices (pages 284-309)

Bhuvan Unhelkar, Abbass Ghanbary, Houman Younessi

The following is the survey that was used, in detail, to elicit data related to collaborative business, business processes and mobile technologies.

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