An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies

An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies

Elsa Rhoads, Kevin J. O’Sullivan, Michael Stankosky
ISBN13: 9781605667096|ISBN10: 1605667099|ISBN13 Softcover: 9781616927882|EISBN13: 9781605667102
DOI: 10.4018/978-1-60566-709-6.ch005
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MLA

Rhoads, Elsa, et al. "An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies." Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, IGI Global, 2011, pp. 74-90. https://doi.org/10.4018/978-1-60566-709-6.ch005

APA

Rhoads, E., O’Sullivan, K. J., & Stankosky, M. (2011). An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies. In M. Jennex & S. Smolnik (Eds.), Strategies for Knowledge Management Success: Exploring Organizational Efficacy (pp. 74-90). IGI Global. https://doi.org/10.4018/978-1-60566-709-6.ch005

Chicago

Rhoads, Elsa, Kevin J. O’Sullivan, and Michael Stankosky. "An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies." In Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, 74-90. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60566-709-6.ch005

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Abstract

This chapter investigates the status of knowledge management practices implemented across federal agencies of the U.S. government. It analyzes the extent to which this status is influenced by the size of the agency, whether or not the agency type is a Cabinet-level Department or Independent Agency, the longevity of KM Practices implemented in the agency, whether or not the agency has adopted a written KM policy or strategy, and whether the primary responsibility for KM Practices in the agency is directed by a CKO or KM unit versus other functional locations in the agency. The research also tests for possible KM practitioner bias, since the survey was directed to members of the Knowledge Management Working Group of the Federal CIO Council and KM practitioners in federal agencies.

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