MLA
Rhoads, Elsa, et al. "An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies." Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, IGI Global, 2011, pp. 74-90. https://doi.org/10.4018/978-1-60566-709-6.ch005
APA
Rhoads, E., O’Sullivan, K. J., & Stankosky, M. (2011). An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies. In M. Jennex & S. Smolnik (Eds.), Strategies for Knowledge Management Success: Exploring Organizational Efficacy (pp. 74-90). IGI Global. https://doi.org/10.4018/978-1-60566-709-6.ch005
Chicago
Rhoads, Elsa, Kevin J. O’Sullivan, and Michael Stankosky. "An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies." In Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, 74-90. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60566-709-6.ch005
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