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The Relevance of Integration for Knowledge Management Success: Towards Conceptual and Empirical Evidence

The Relevance of Integration for Knowledge Management Success: Towards Conceptual and Empirical Evidence

Alexander Orth, Stefan Smolnik, Murray E. Jennex
Copyright: © 2011 |Pages: 24
ISBN13: 9781605667096|ISBN10: 1605667099|ISBN13 Softcover: 9781616927882|EISBN13: 9781605667102
DOI: 10.4018/978-1-60566-709-6.ch013
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MLA

Orth, Alexander, et al. "The Relevance of Integration for Knowledge Management Success: Towards Conceptual and Empirical Evidence." Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, IGI Global, 2011, pp. 238-261. https://doi.org/10.4018/978-1-60566-709-6.ch013

APA

Orth, A., Smolnik, S., & Jennex, M. E. (2011). The Relevance of Integration for Knowledge Management Success: Towards Conceptual and Empirical Evidence. In M. Jennex & S. Smolnik (Eds.), Strategies for Knowledge Management Success: Exploring Organizational Efficacy (pp. 238-261). IGI Global. https://doi.org/10.4018/978-1-60566-709-6.ch013

Chicago

Orth, Alexander, Stefan Smolnik, and Murray E. Jennex. "The Relevance of Integration for Knowledge Management Success: Towards Conceptual and Empirical Evidence." In Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, 238-261. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60566-709-6.ch013

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Abstract

Many organizations pursue knowledge management (KM) initiatives with different degrees of success. One key aspect of KM often neglected in practice is following an integrated and holistic approach. Complementary, KM researchers have increasingly focused on factors that determine KM success and examined whether the metrics used to measure KM initiatives are reasonable. In this article, the importance of integration issues for successful KM is analyzed by means of a case study of a KM initiative at an international consulting company. The investigations demonstrate the importance of an integrated KM approach – an integrated view of KM strategy, KM processes, KM technology, and company culture – to ensure KM success.

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