Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols

Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols

Cláudio Reis Gonçalo, Edison Jacques Jacques
ISBN13: 9781605667904|ISBN10: 1605667900|EISBN13: 9781605667911
DOI: 10.4018/978-1-60566-790-4.ch009
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MLA

Gonçalo, Cláudio Reis, and Edison Jacques Jacques. "Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols." Cultural Implications of Knowledge Sharing, Management and Transfer: Identifying Competitive Advantage, edited by Deogratias Harorimana, IGI Global, 2010, pp. 180-202. https://doi.org/10.4018/978-1-60566-790-4.ch009

APA

Gonçalo, C. R. & Jacques, E. J. (2010). Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols. In D. Harorimana (Ed.), Cultural Implications of Knowledge Sharing, Management and Transfer: Identifying Competitive Advantage (pp. 180-202). IGI Global. https://doi.org/10.4018/978-1-60566-790-4.ch009

Chicago

Gonçalo, Cláudio Reis, and Edison Jacques Jacques. "Best Practices of Knowledge Strategy in Hospitals: A Contextual Perspective Based on the Implementation of Medical Protocols." In Cultural Implications of Knowledge Sharing, Management and Transfer: Identifying Competitive Advantage, edited by Deogratias Harorimana, 180-202. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-790-4.ch009

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Abstract

This study analyses best practices of knowledge strategies in hospitals considering the implementation of medical protocols. Protocols are research products originated from the based-on-evidence medicine. Knowledge strategy depends on specific organizational context that can be expressed by its barriers and enablers. Eight hospitals were studied in the state of Rio Grande do Sul, Brazil, involving multidisciplinary teams of the cardiology services which are acknowledged as the area of expertise with more implemented protocols. The same protocols are available in all investigated hospitals and are implemented by different practices in daily activities. A formal structure for the promotion of the organizational context is proposed in relation to the protocol implementation. The following factors were found as critical for the promotion of knowledge strategies’ best practices in hospitals: a common language for sharing information among different professionals; the knowledge gap as a corporate vision, and the particular hole of information technology.

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