Change Management Strategies for ERP Implementation in SME and a Case Study in Turkey: Anadolu Bilisim Hizmetleri (ABH) Success Story

Change Management Strategies for ERP Implementation in SME and a Case Study in Turkey: Anadolu Bilisim Hizmetleri (ABH) Success Story

Özalp Vayvay, Ilhan Derman, Ergin Beceren
ISBN13: 9781605668925|ISBN10: 1605668923|EISBN13: 9781605668932
DOI: 10.4018/978-1-60566-892-5.ch027
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MLA

Vayvay, Özalp, et al. "Change Management Strategies for ERP Implementation in SME and a Case Study in Turkey: Anadolu Bilisim Hizmetleri (ABH) Success Story." Enterprise Information Systems for Business Integration in SMEs: Technological, Organizational, and Social Dimensions, edited by Maria Manuela Cruz-Cunha, IGI Global, 2010, pp. 499-511. https://doi.org/10.4018/978-1-60566-892-5.ch027

APA

Vayvay, Ö., Derman, I., & Beceren, E. (2010). Change Management Strategies for ERP Implementation in SME and a Case Study in Turkey: Anadolu Bilisim Hizmetleri (ABH) Success Story. In M. Cruz-Cunha (Ed.), Enterprise Information Systems for Business Integration in SMEs: Technological, Organizational, and Social Dimensions (pp. 499-511). IGI Global. https://doi.org/10.4018/978-1-60566-892-5.ch027

Chicago

Vayvay, Özalp, Ilhan Derman, and Ergin Beceren. "Change Management Strategies for ERP Implementation in SME and a Case Study in Turkey: Anadolu Bilisim Hizmetleri (ABH) Success Story." In Enterprise Information Systems for Business Integration in SMEs: Technological, Organizational, and Social Dimensions, edited by Maria Manuela Cruz-Cunha, 499-511. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-892-5.ch027

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Abstract

SMEs differ from large firms in terms of environmental uncertainty, dependency, centralization, specialization, strategy, systems, resources and flexibility. Because of these distinguishing characteristics, the results of research carried out in large firms cannot be transferred directly to small firms. This is particularly true of the critical success factors for change management and technology implementation. Generally, SMEs tend to adopt new technologies after large firms. The case study in Turkey, represents the change management activities on ERP implementation by a consultancy firm (ABH) on an international corporation’s Turkey located SME.

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