International Enterprises and Global Information Technologies: Advancing Management Practices

International Enterprises and Global Information Technologies: Advancing Management Practices

Copyright: © 2011 |Pages: 410

ISBN13: 9781609606053|ISBN10: 1609606051|EISBN13: 9781609606060

DOI: 10.4018/978-1-60960-605-3

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Tan, Felix B., editor. International Enterprises and Global Information Technologies: Advancing Management Practices. IGI Global, 2011. https://doi.org/10.4018/978-1-60960-605-3

APA

Tan, F. B. (Ed.). (2011). International Enterprises and Global Information Technologies: Advancing Management Practices. IGI Global. https://doi.org/10.4018/978-1-60960-605-3

Chicago

Tan, Felix B., ed. International Enterprises and Global Information Technologies: Advancing Management Practices. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-605-3

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Today’s businesses are more geographically dispersed than ever and organizations continue to explore the benefits of operating virtually, necessitating continued research on global information management.

International Enterprises and Global Information Technologies: Advancing Management Practices offers solutions, best practices, and case studies on information management on a global scale among developed, developing, and emerging nations. Organizational and managerial implications are explored in-depth, making this publication essential for researchers and professionals who need to understand the mechanics of today’s global business environment.

Table of Contents

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Front Materials

Title Page

Copyright Page

Preface

Chapters

Technology Impact and Use

Chapter 1

Economic Freedom and the Impact of Technology on Productivity (pages 1-18)

Ashok Robin, Thomas Tribunella

A well-developed body of literature has detected positive effects of technology investments on economic growth. We contribute to this literature by studying the joint effects of technology and economic freedom on economic growth....

Chapter 2

The Influence of National and Organizational Cultures on Technology Use: An Exploratory Study within a Multinational Organizational Setting (pages 19-40)

Zixiu Guo, John D’Ambra

This article presents the results of an exploratory study examining the influence of national and organizational cultures on technology use in a multinational organizational (MNO) context. Data were collected from 121 respondents of...

Chapter 3

Understanding IT Governance: A Case of Two Financial Mutuals (pages 41-61)

Alastair Robb, Michael Parent

Legislators, regulators, and shareholders increasingly demand good governance over all aspects of their business. While much is made of financial governance, most legislation and regulation implicitly recognizes the need for prudent...

Cases and International Perspectives

Chapter 4

User Evaluation of E-Government Systems: A Chinese Cultural Perspective (pages 63-84)

Nan Zhang, Xunhua Guo, Guoqing Chen, Patrick Y.K. Chau

Based on Information Technology adoption theories and considering Chinese cultural characteristics, this chapter proposes a user centric IT/IS evaluation model composed of three determinants, namely perceived usefulness, perceived...

Chapter 5

Factors Influencing SME Compliance with Government Regulation on Use of IT: The Case of South Africa (pages 85-116)

Michael Kyobe

The author hopes that this research-based evidence will provide better understanding of SME compliance behaviors and guide the development of appropriate solutions to compliance challenges in these organizations.

Chapter 6

Knowledge Management Systems Diffusion in Chinese Enterprises: A Multistage Approach Using the Technology-Organization-Environment Framework (pages 117-132)

One-Ki ("Daniel") Lee, Mo ("Winnie") Wang, Kai H. Lim, Zeyu ("Jerry") Peng

With the recognition of the importance of organizational knowledge management (KM), researchers have paid increasing attention to knowledge management systems (KMS). However, since most prior studies were conducted in the context of...

Chapter 7

Factors Affecting Information Communication Technologies Usage and Satisfaction: Perspective from Instant Messaging in Kuwait (pages 133-161)

Kamel Rouibah, Hosni Hamdy

Instant messaging (IM) technology has received extensive focus in the West while there is lack of knowledge of it in the Arab world. This study aims to shed light on factors affecting IM usage and user satisfaction in an Arab country...

Chapter 8

The Information Overload Paradox: A Cross-Cultural Research Study (pages 162-178)

Ned Kock, Ana Rosa Del Aguila-Obra, Antonio Padilla-Meléndez

Information overload is one of the major problems for individuals and organizations in modern urban environments. This phenomenon has been studied for many years, and has proven to be more complex than researchers believed it to be....

Chapter 9

The Influence of Organizational Communication Openness on the Post-Adoption of Computers: An Empirical Study in Saudi Arabia (pages 179-202)

Said Al-Gahtani, Hung-Pin Shih

This study adopts social identity theory (SIT) to examine the post-adoption of computers using a research model that extends the theory of planned behavior (TPB) with two organizational cultural factors. Individual attitudes toward...

Chapter 10

Chronism Theory, Culture, and System Delay: A Longitudinal Study of Post-Apartheid South Africa (pages 203-227)

Gregory M. Rose, Carina DeVilliers, Detmar Straub

System response delay has been cited as the single most frustrating aspect of using the Internet and the most worrisome aspect of Web application design. System response time (SRT) research generally concludes that delay should be...

Chapter 11

A Cross-National Study of Mobile Internet Services: A Comparison of U.S. and Korean Mobile Internet Users (pages 228-252)

Dong Hee Shin

This study surveyed mobile users in the United States and Korea to determine the key differences between the two countries. Survey questions, developed in two languages, were presented in each country to explore the influences of...

Trends and Techniques

Chapter 12

Flexibility in Offshoring: Paradoxical Concepts of Control, Communication and Facilitation (pages 254-283)

Vanita Yadav, Monica Adya, Varadharajan Sridhar, Dhruv Nath

Globalization of software development has resulted in a rapid shift away from the traditional collocated, on-site development model, to the offshoring model. Emerging trends indicate an increasing interest in offshoring, even in...

Chapter 13

Taking Information Systems Business Process Outsourcing Offshore: The Conflict of Competition and Risk (pages 284-301)

Georgia Beverakis, Geoffrey N. Dick, Dubravka Cecez-Kecmanovi

As Business Process Outsourcing (BPO) moves offshore and now includes Information Systems (IS) Processes, there is a need to consider a combination of the two. This article explores the factors that a multinational organisation...

Chapter 14

Managing Knowledge Transfer in Offshore Software Development: The Role of Copresent and ICT-Based Interaction (pages 302-320)

Aini Aman, Brian Nicholson

The aim of this article is to examine the role of copresent interaction and the extent to which this can be supplanted by information and communication technology-based interaction for managing knowledge transfer in distributed...

Chapter 15

IT Maturity and Strategic Alignment: Moderating Effect of Strategic Organizational Contexts (pages 321-346)

Leelien Ken Huang

Strategic alignment of IT/business remains one of the top IT management issues. We proposed, using contingency theory, that the extent to which IT maturity can be evolved to support overall business goals is moderated by strategic...

Back Materials

Compilation of References

About the Contributors

Index

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