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Unarmed Prophets Have Come to Grief: KM and the Problem of Systematizing Trust Relationships

Unarmed Prophets Have Come to Grief: KM and the Problem of Systematizing Trust Relationships

Jennifer Adelstein
Copyright: © 2012 |Pages: 15
ISBN13: 9781613500897|ISBN10: 1613500890|EISBN13: 9781613500903
DOI: 10.4018/978-1-61350-089-7.ch003
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MLA

Adelstein, Jennifer. "Unarmed Prophets Have Come to Grief: KM and the Problem of Systematizing Trust Relationships." Customer-Centric Knowledge Management: Concepts and Applications, edited by Minwir Al-Shammari, IGI Global, 2012, pp. 32-46. https://doi.org/10.4018/978-1-61350-089-7.ch003

APA

Adelstein, J. (2012). Unarmed Prophets Have Come to Grief: KM and the Problem of Systematizing Trust Relationships. In M. Al-Shammari (Ed.), Customer-Centric Knowledge Management: Concepts and Applications (pp. 32-46). IGI Global. https://doi.org/10.4018/978-1-61350-089-7.ch003

Chicago

Adelstein, Jennifer. "Unarmed Prophets Have Come to Grief: KM and the Problem of Systematizing Trust Relationships." In Customer-Centric Knowledge Management: Concepts and Applications, edited by Minwir Al-Shammari, 32-46. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-089-7.ch003

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Abstract

The chapter also examines the literature on the managerial conception of trust in organizations. It shows that management is more concerned with developing structured trust systems to facilitate command and control and is less concerned with individuals working towards developing trustworthy relationships with others for their own benefit and ultimately for the success of their organization.

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