Welcome to the InfoSci Platform
Reference Hub1
The Importance of Collaboration in Knowledge Management in Public Services: Creating Value for Stakeholders

The Importance of Collaboration in Knowledge Management in Public Services: Creating Value for Stakeholders

António Moreira, Ricardo Augusto Zimmermann
Copyright: © 2012 |Pages: 17
ISBN13: 9781613500897|ISBN10: 1613500890|EISBN13: 9781613500903
DOI: 10.4018/978-1-61350-089-7.ch004
Cite Chapter Cite Chapter

MLA

Moreira, António, and Ricardo Augusto Zimmermann. "The Importance of Collaboration in Knowledge Management in Public Services: Creating Value for Stakeholders." Customer-Centric Knowledge Management: Concepts and Applications, edited by Minwir Al-Shammari, IGI Global, 2012, pp. 47-63. https://doi.org/10.4018/978-1-61350-089-7.ch004

APA

Moreira, A. & Zimmermann, R. A. (2012). The Importance of Collaboration in Knowledge Management in Public Services: Creating Value for Stakeholders. In M. Al-Shammari (Ed.), Customer-Centric Knowledge Management: Concepts and Applications (pp. 47-63). IGI Global. https://doi.org/10.4018/978-1-61350-089-7.ch004

Chicago

Moreira, António, and Ricardo Augusto Zimmermann. "The Importance of Collaboration in Knowledge Management in Public Services: Creating Value for Stakeholders." In Customer-Centric Knowledge Management: Concepts and Applications, edited by Minwir Al-Shammari, 47-63. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-089-7.ch004

Export Reference

Mendeley
Favorite

Abstract

The methodology was based on qualitative data gathered from three case studies and collected from semi-structured, in-depth interviews conducted in the three municipalities. These, in turn, were selected from the participants in the Simplex program. This chapter highlights the role of national programs in the transfer of knowledge to the local municipalities as well as its importance in the development of their knowledge absorption capabilities.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.