Welcome to the InfoSci Platform
How to Use Information Technology Effectively to Achieve Business Objectives

How to Use Information Technology Effectively to Achieve Business Objectives

António Gonçalves, Natália Serra, José Serra, Pedro Sousa
Copyright: © 2011 |Pages: 17
ISBN13: 9781616920203|ISBN10: 1616920203|ISBN13 Softcover: 9781616923808|EISBN13: 9781616920210
DOI: 10.4018/978-1-61692-020-3.ch002
Cite Chapter Cite Chapter

MLA

Gonçalves, António, et al. "How to Use Information Technology Effectively to Achieve Business Objectives." Enterprise Information Systems Design, Implementation and Management: Organizational Applications, edited by Maria Manuela Cruz-Cunha and Joao Varajao, IGI Global, 2011, pp. 21-37. https://doi.org/10.4018/978-1-61692-020-3.ch002

APA

Gonçalves, A., Serra, N., Serra, J., & Sousa, P. (2011). How to Use Information Technology Effectively to Achieve Business Objectives. In M. Cruz-Cunha & J. Varajao (Eds.), Enterprise Information Systems Design, Implementation and Management: Organizational Applications (pp. 21-37). IGI Global. https://doi.org/10.4018/978-1-61692-020-3.ch002

Chicago

Gonçalves, António, et al. "How to Use Information Technology Effectively to Achieve Business Objectives." In Enterprise Information Systems Design, Implementation and Management: Organizational Applications, edited by Maria Manuela Cruz-Cunha and Joao Varajao, 21-37. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-020-3.ch002

Export Reference

Mendeley
Favorite

Abstract

In this chapter the authors show, by using a case study, how it is possible to achieve the alignment between business and Information Technology (IT). It describes several phases of project development, from planning strategy, enterprise architecture, development of businesses supporting tools and keeping dynamic alignment between the business and the IT. The authors propose a framework, framed under an enterprise architecture that guarantees a high level of response to the applications development or configuration as improves its alignment to business by solving some limitations of traditional software development solutions namely: difficulty in gathering clients requirements, which should be supported by the applications; difficulty to connect the organisation processes used to answer the client, which must also be integrated in the applications and the difficulty to develop the applications that can follow the business cycle. To test the approach, this was applied to a real case study consisting in the configuration of an application that manages the relationship with the clients.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.