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BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies

BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies

Rick Tijsen, Marco Spruit, Martijn van de Ridder, Bas van Raaij
Copyright: © 2011 |Pages: 16
ISBN13: 9781616920203|ISBN10: 1616920203|EISBN13: 9781616920210
DOI: 10.4018/978-1-61692-020-3.ch011
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MLA

Tijsen, Rick, et al. "BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies." Enterprise Information Systems Design, Implementation and Management: Organizational Applications, edited by Maria Manuela Cruz-Cunha and Joao Varajao, IGI Global, 2011, pp. 162-177. https://doi.org/10.4018/978-1-61692-020-3.ch011

APA

Tijsen, R., Spruit, M., van de Ridder, M., & van Raaij, B. (2011). BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies. In M. Cruz-Cunha & J. Varajao (Eds.), Enterprise Information Systems Design, Implementation and Management: Organizational Applications (pp. 162-177). IGI Global. https://doi.org/10.4018/978-1-61692-020-3.ch011

Chicago

Tijsen, Rick, et al. "BI-FIT: Aligning Business Intelligence End-Users, Tasks and Technologies." In Enterprise Information Systems Design, Implementation and Management: Organizational Applications, edited by Maria Manuela Cruz-Cunha and Joao Varajao, 162-177. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-020-3.ch011

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Abstract

Over the years many organizations have invested in Business Intelligence (BI) systems. While BI-software enables organization-wide decision support, problems are encountered in the “fit” between systems’ provision and changing requirements of a growing amount of BI (end-) users. This chapter aims at investigating the factors that influence the “fit” between Business Intelligence (BI) end-users, tasks and technologies (BI-FIT). Based on an extensive literature study on the elements of BI-FIT, in this research the BI-FIT Framework is developed that shows the most relevant factors and the interrelationships between BI end-users, tasks and technologies. The framework can be used to help organizations to identify and fulfill the needs of BI end-users, thereby improving adoption and increasing satisfaction of the BI end-user base.

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