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Innovations Through Information Technology

Innovations Through Information Technology

Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
Copyright: © 2004 |Pages: 1100
ISBN13: 9781616921255|EISBN13: 9781466665347
DOI: 10.4018/978-1-61692-125-5
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Khosrow-Pour, D.B.A., Mehdi. "Innovations Through Information Technology." IGI Global, 2004. 1-1100. Web. 23 Apr. 2024. doi:10.4018/978-1-61692-125-5

APA

Khosrow-Pour, D.B.A., M. (2004). Innovations Through Information Technology (pp. 1-1100). doi:10.4018/978-1-61692-125-5

Chicago

Khosrow-Pour, D.B.A., Mehdi. "Innovations Through Information Technology." 1-1100 (2004), accessed April 23, 2024. doi:10.4018/978-1-61692-125-5

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Innovations Through Information Technology provides a collection of unique perspectives on the issues surrounding the management of information technology in organizations around the world and the ways in which these issues are addressed. This valuable book is a compilation of features including the latest research in the area of IT utilization and management, in addition to being a valuable source in support of teaching and research agendas.

Table of Contents

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Paper 1
A Framework of Information Technology Productivity Studies
Alan R. Peslak (Penn State University, USA). Pages 1-4.
One of the most studied issues in all of management science has been the Productivity Paradox, the seeming decrease in productivity that has occurred despite increased investment in inf...
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Paper 2
LSC-Mine: Algorithm for Mining Local Outliers
Malik Agyemang (University of Calgary, Canada). Pages 5-8.
Data objects which differ significantly from the remaining data objects are referred to as outliers. Density-based algorithms for mining outliers are very effective in detecting all for...
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Paper 3
Modeling and Managing the Preconditions for Effective Knowledge Sharing
W. Andrew Taylor (University of Bradford, UK), G. H. Wright (Liverpool John Moores University, UK). Pages 9-12.
Knowledge sharing is a key component of knowledge management, yet very few empirical studies have investigated the conditions that significantly influence its effectiveness. The objecti...
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Paper 4
WWW-Based Seminar as a Part of Knowledge Work Course? Is it Worth it?
Pekka Makkonen (University of Jyväskylä, Finland). Pages 9-12.
The Internet can solve some pedagogical problems. To give an example, seminars for crowded courses exceeding a hundred participants would not be possible without web-based arrangements....
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Paper 5
Knowledge Engineering Enabling Knowledge Management
Antonio M. Lopez Jr. (Xavier University of Louisiana, USA). Pages 13-19.
Knowledge is context dependent. This paper presents the experiences of a knowledge engineer who worked with today’s Information-Age United States Army attempting to clarify thinking at...
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Paper 6
Web-Based Tutoring for Java™: Edvidence of Rule-Governed Learning
Henry H. Emurian (UMBC, USA). Pages 20-23.
This paper presents a continuation of our work to develop and refine an automated instructional program to assist information systems students in beginning their study of Java™ We have...
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Paper 7
The Knowledge Management Concept: Towards an Operational Definition
Denise J. McManus (Wakeforest University, USA), Charles A. Snyder (Auburn University, USA). Pages 24-26.
The Knowledge Management (KM) concept has received extensive exposure, especially within the last 10 years. This exposure has been postulated through topical periodicals, books, confere...
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Paper 8
Artifacts in Systems Archeology
Jerome B. Heath (Metro State University, USA). Pages 27-28.
Post-Structuralist methods are meant to be used to analyze and criticize structural results. Because of this, these methods could be a useful tool for analyzing and making improvements...
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Paper 9
Designing a Controlled Environment for the Simulation of an Enterprise Security Infrastructure
Jean-Philippe P. Labruyere (DePaul University, USA), Linda V. Knight (DePaul University, USA). Pages 29-32.
Despite a growing emphasis upon computer and network security, little attention has been paid to how business enterprises or universities should approach the design of security laborato...
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Paper 10
Barriers to Sharing and Creating Knowledge in Higher Education
Laurel Dyson (University of Technology, Australia). Pages 33-36.
Since the mid 1990s there have been many studies of Knowledge Management (KM) in the corporate sector yet little research on how knowledge is managed in higher education. This article e...
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Paper 11
IT Appraisal Methods and Methodologies- A Critical Literature Review
Volker Stix (Vienna University of Economics and Business Administration, Austria), Juergen Reiner. Pages 37-40.
The appraisal of IT investments has been a recognized problem for years, with the result that dozens of evaluation methods have been suggested by research. Despite these proposed method...
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Paper 12
Inducing Consumer Trust Online: An Empirical Approach to Testing E-Commerce Interface Design Features
Volker Stix (Vienna University of Economics and Business Administration, Austria), Juergen Reiner. Pages 41-44.
Today’s Internet users are well aware of the risks that are present in cyberspace. Thus, to online merchants, gaining online trust from Internet users is more important than ever. Deriv...
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Paper 13
BMB on Line: An Information System for Paleographic and Didactic Research
Antonio Cartelli (University of Cassino and Southern Lazio, Italy), Marco Palma (University of Cassino, Italy). Pages 45-47.
After a survey of the most relevant applications of new technologies in education the paper reports the results of some recent experiences strongly based on cognitive apprenticeship str...
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Paper 14
A Native Text Database: What for?
Thomas B. Hodel-Widmer (University of Zurich, Switzerland), Klaus R. Dittrich (University of Zurich, Switzerland). Pages 48-52.
A significant gap lies between handling business (customer, product, finance, etc.) and text data (documents). Very often, word processing documents are stored somewhere within a confus...
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Paper 15
A Collaborative, Real-Time Insert Transaction for a Native Text Database System
Thomas B. Hodel-Widmer (University of Zurich, Switzerland), Klaus R. Dittrich (University of Zurich, Switzerland). Pages 53-56.
For a large-scale document management environment, we often make local copies of remote data sources. However, it is often difficult to monitor the sources in order to check for changes...
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Paper 16
A Framework for Analysing the Epistemological Assumptions of International Research Methods
Björn Niehaves (University of Muenster, Germany). Pages 57-60.
Within information system (IS) and information technology (IT) research as well as IS and IM management, a methodological pluralism has developed. This results mainly from great differe...
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Paper 17
Automated Evaluation of Students’ Performance by Analyzing Online Messages
Xin Cheng (New Jersey Institute of Technology, USA), Yi-Fang Brook Wu (New Jersey Institute of Technology, USA). Pages 61-64.
Students participate in a virtual classroom and interact with the instructor and other students largely by composing text messages and replying to others. We propose measurements derive...
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Paper 18
An Exploratory Study on the Perspective and Experiences of Female Management Studients in an Online Learning Environment
Minh Q. Huynh (Southeastern Louisiana University, USA), Jae-Nam Lee (City University of Hong Kong, Hong Kong), Barbara A. Schuldt (Southeastern Louisiana University, USA). Pages 65-68.
In recent years, the emergence of computer supported collaborative learning (CSCL) has sparked an increasing interest for research into the role and impact of technology on group learni...
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Paper 19
The E-Transformation Development Path: A Framework for Business Understanding
Joanne Marie Curry (University of Western Sydney, Australia). Pages 69-73.
Of the 72,000 SMEs in the Western Sydney Region of New South Wales Australia many are considering moving aspects of their business into the Internet arena. Most of these businesses howe...
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Paper 20
Measuring Consumer Shopping Oriented Web Site Success: A Motivation-Based Model
Edward J. Garrity (Canisius College, USA), Joseph B. O’Donnell (Canisius College, USA), Yong Jin Kim (State University of New York at Binghamton, USA), G. Lawrence Sander (State University of New York at Buffalo, USA). Pages 74-77.
The Technology Acceptance Model (TAM) has been widely used since the late 1980s to explain users’ acceptance and use of information technology (Keil et al., 1995). In particular, percei...
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Paper 21
Formal Support to Incremental Development
Jing Liu (United Nations University, Japan), Zhiming Liu (United Nations University, Japan), Xiaoshan Li (University of Macau, Macau), Jifeng He (University of Macau, Macau). Pages 78-82.
This paper presents an approach that integrates a formal method with Rational Unified Process (RUP). The intentions are: firstly, unifying different views of UML models that are used in...
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Paper 22
Relevance Judgment: An Integrated Framework for Understanding of Multidimenstional Constructs
Jinwon Ho (University of Albany/SUNY, USA). Pages 83-86.
Based on an examination of literature related to relevance judgment, this paper proposes a new approach to the integrated framework for relevance judgment. This conceptual framework sug...
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Paper 23
Student Perceptions of Asynchronous versus Synchronous Communication in a Technology-Enhanced Learning Environment
Jay M. Lightfoot (University of Northern Colorado, USA). Pages 87-89.
The modern university must be capable of effectively teaching students who attend class in the traditional sense and those who learn from distant locations via technology. This places n...
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Paper 24
A Case of Serial Handoff: Production Problems with a Strategic Mission Critical System
James D. White (DePaul University, USA), Linda V. Knight (DePaul University, USA). Pages 90-92.
This case describes a calamitous production failure, as it occurred at a major financial services firm. As a consequence of this failure, all North American distribution of trading info...
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Paper 25
Realigning Public Administrations with the Concept of Electronic Government: How to Prepare Process Oriented Reorganization Project
Lars Algermissen (University of Muenster, Germany). Pages 93-96.
Process-oriented analysis and optimisation of administrative procedures are key prerequisites for a successful organisational and technical restructuring of public administrations in th...
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Paper 26
Evaluating the Evaluator: Modeling Systematic Data Analysis Strategies for Software Selection
Joanna Lumsden (NRC IIT eBusiness, Canada). Pages 97-100.
Developers of interactive software are confronted by an increasing variety of software tools to help engineer the interactive aspects of software applications. Not only do these tools f...
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Paper 27
Integration of Knowledge Management in Virtual Groups
Luba Torlina (Deakin University, Australia). Pages 101-104.
This paper focuses on exploring knowledge work in two types of virtual groups, attempting to identify common themes and key differentiators. We were particularly interested in investiga...
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Paper 28
Computerized Maintenance Management System at Maritime University’s Department of Physical Plant
Shaobo Ji (Carleton University, Canada). Pages 105-107.
The Department of Physical Plant, Maritime University, Canada, is deciding to upgrade its maintenance information system. The manager of Physical Plant, Ms. Lisa Johnson, wishes to iden...
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Paper 29
Supporting Virtual Teams with Distributed Group Support Systems: A Study of the Effect of a Group Leader
Youngjin Kim (Fordham University, USA). Pages 108-111.
Though leadership is essentially the function of structuring group interaction, the effect of leadership on group outcome still remains as one of the least answered GSS research questio...
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Paper 30
Impacts of IT on Human Behavior in Library Settings
Donna Evans (Miami University, Ohio, USA), Jeffrey W. Merhout (Miami University, Ohio, USA). Pages 112-114.
Information technologies find a natural application in library settings as a vehicle to manage and distribute enormous amounts of information. Innovative applications of information tec...
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Paper 31
Trust Building in Internet Vendors: Comparison of New and Repeat Customers
Hee-Woong Kim (National University of Singapore, Singapore), Joon Koh (Korea Advanced Institute of Science and Technology, Korea), Yunjie Xu (National University of Singapore, Singapore). Pages 115-118.
With the increase of Internet users, the numbers of clicks on the websites of Internet vendors have grown considerably. However, vendors have experienced disappointment in converting th...
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Paper 32
Enterprise Modeling and Organizational Learning: An Interpretative Study
Joo Eng Lee-Partridge (Central Connecticut State University, USA), David Y. F. Law. Pages 119-122.
Organizations often employ process improvements and reengineering efforts to achieve operations efficiency. In this context, the enterprise modeling (EM) approach is used to facilitate...
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Paper 33
Requirements Partially Determine Why Professionals USE IT in Healthcare
Ton A.M. Spil (University of Twente, The Netherlands), Roel W. Schuring (University of Twente, The Netherlands). Pages 123-127.
Information quality is an important feature for information systems innovation and diffusion. But how important is it? The practice is full with “bad” information systems widely accepte...
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Paper 34
Business Process Management: Attempted Concepticide?
Hajo A. Reijers (Eindhoven University of Technology, The Netherlands), Stefan Heusinkveld (University of Nijmegen, The Netherlands). Pages 128-131.
The utopian picture of Business Process Management (BPM) is ubiquitous. It is “a fundamental change” (CSC, 2002), “the holistic business platform for the agile company of the future” (S...
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Paper 35
An Analysis of Co-Operations between Software Firms: An Economic Perspective
Edward W.N. Bernroider (Vienna University of Econimics and Business Administration, Austria), Volker Stix (Vienna University of Econimics and Business Administration, Austria). Pages 132-134.
This paper confronts the consensus building on the importance of co-operation between firms, particularly software enterprise. It is based on an empirical study of the Austrian computer...
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Paper 36
Understanding the ’Mommy Tracks’: A Framework for Analyzing Work-Family Issues in the IT Workforce
Jeria L. Quesenberry (The Pennsylvania State University, USA), Allison J. Morgan (The Pennsylvania State University, USA), Eileen M. Trauth (The Pennsylvania State University, USA). Pages 135-138.
Despite the recent growth in the number of women in the U.S. labor force, women are still underrepresented in IT work. This paper presents a framework for analyzing work-family conflict...
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Paper 37
Building the Credibility of IS Function: A Structurational Perspective
Siew Fan Wong (University of Houston, USA), Beena George (University of St. Thomas, USA). Pages 139-142.
The importance of the Information Systems function continues to be downplayed by business units even though IS does contribute to the well-being of organizations. This problematic state...
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Paper 38
An Architectural Framework for a Web Based Knowledge System
Sai Kakkaraju (University of Western Sydney, Australia), Vijay K. Khandelwal (University of Western Sydney, Australia). Pages 143-146.
In this paper an architectural framework for a web based knowledge system is presented. It is based on an existing web-based system- CBEADS (Component Based E Application Deployment She...
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Paper 39
Stages of Knowledge Management Technology: A Comparison of Law Firms in Norway and Australia
Vijay K. Khandelwal (University of Western Sydney, Australia), Petter Gottschalk (Norwegian School of Management, Norway). Pages 147-151.
In this paper, information technology support for knowledge management is linked to stages of growth, using a stages of growth model consisting of four stages. This model is used to com...
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Paper 40
European Mobile Data Services 2003: Where are the Promised Innovations?
Martin Steinert (University of Fribourg, Switzerland), Stephanie Teufel (University of Fribourg, Switzerland). Pages 152-155.
This paper presents the results of a study on Mobile Services conveyed in Switzerland in 2003 and compares them with the forecasted data in the positive M-Commerce outlook of EITO, the...
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Paper 41
ERP Systems Maturity and Competitive Advantage
Donald de Souza Dias (Federal University of Rio de Janeiro, Brazil), Renato Santos de Souza (Federal University of Rio de Janeiro, Brazil). Pages 156-158.
This study intends to verify, through the perception of professionals in the naval industry, the presence of evidence indicating the generation of competitive advantage through the use...
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Paper 42
Knowledge Discovery in Data Warehouse Environment
M. Mehdi Owrang O. (Ameircan University, USA). Pages 159-162.
Current database technology involves processing a large volume of data in order to discover new knowledge. However, knowledge discovery on just the most detailed and recent data does no...
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Paper 43
Can Web Design Methodologies (Actually) Help Practitioners?
Tanya Linden (University of Melbourne, Australia), Jacod L. Cybulski (Deakin University, USA). Pages 163-166.
There exist many web design methodologies and the new ones are constantly being added to the pool of those offered to practitioners. However as previous research shows, practitioners ei...
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Paper 44
Discovering Behavioral Traversal Patterns of Users of Streaming Information Systems
Ajumobi Udechukwu (University of Calgary, Canada), Ken Barker (University of Calgary, Canada), Reda Alhajj (University of Calgary, Canada). Pages 167-170.
Several research efforts have been directed towards mining the navigational patterns of users of information systems. Previous research on identifying navigational patterns was directed...
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Paper 45
A Policy Translation Algorithm - Enabling any Hierarchical Key Assignment Scheme to Enforce Non-Hierarchcal Access Policies
Jyh-haw Yeh (Boise State University, USA). Pages 171-174.
An access control policy of an organization specifies the access rules among subjects and objects. Depending on security clearance or data sensitivity, subjects and objects are divided...
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Paper 46
Framework for Mobile Agents to take Advantage of the .NET Environment
Eder Shiu Ming Tsang (Monash University, Australia), Raymond K.Y. Li (Monash University, Australia). Pages 175-178.
Microsoft released .NET a few years ago and since then, its support from software developers around the world has been rapidly gaining momentum. Microsoft has included XML Web Services...
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Paper 47
A Critique: Factors Contributed to the Dotcom Failures
Kwang-Hoon Oh (Monash University, Australia), Suttisak Jantavongso (Monash University, Australia), Raymond K.Y. Li (Monash University, Australia). Pages 179-185.
Over the past few years the dotcom saga has affected the world economy and re-defined investment strategies worldwide. This phenomenon has caught the attention of a lot of researchers w...
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Paper 48
Critical Theory and the Education of Information Technology
Donald Falconer (University of South Australia, Australia). Pages 186-188.
This paper contributes to IT education by discussing the rationale, description and educational outcomes of a new course developed as part of a masters program in information systems. T...
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Paper 49
Measuring Quality Metrics for Web Applications
Ben Lilburne (University of Western Sydney, Australia), Prajwol Devkota (University of Western Sydney, Australia), Khaled Md. Khan (University of Western Sydney, Australia). Pages 189-192.
This paper makes an attempt to propose a framework for measuring quality attributes of web-based application systems. This paper is particularly interested in three major quality attrib...
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Paper 50
Improve the Query Hit List Precision by Documents Clustering Technique
Ciya Liao (Oracle Corporation, USA), Shamim Alpha (Oracle Corporation, USA), Paul Dixon (Oracle Corporation, USA). Pages 193-196.
We propose a new approach to improve query hit list precision in document information retrieval. We use the k-mean clustering technique to group returned hit list documents. The relevan...
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Paper 51
An XML-Based Framework for the Development of Adaptive Educational Software
Lefteris Moussiades (Technological Educational Institute of Kavala, Greece), Athena Vakali (Aristotle University, Greece), Iliopoulou Anthi (University of Sheffield, UK). Pages 197-200.
Large-scale adaptive educational software requires advanced technological infrastructures in order to support various cooperative educational organizations. This paper proposes a framew...
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Paper 52
Perceptions of Teachers about Knowledge Sharing in Schools
Abdus Sattar Chaudhry (Nanyang Technological University, Singapore), Balasubramaniam Sivakamasundari (Nanyang Technological University, Singapore). Pages 201-204.
This paper explores how teachers in schools share their knowledge, experiences, and ideas; what are their preferences in knowledge sharing practices; what tools they use, and what probl...
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Paper 53
Email Overload: Tolerance Levels of Employees within the Workplace
Anthony Burgess (Loughborough University, UK), Thomas W. Jackson (Loughborough University, UK), Janet Edwards (Loughborough University, UK). Pages 205-207.
Many email users receive too many emails to read in the time available to them. Employees who are bombarded by email may find it difficult to organise and prioritise their work. As a re...
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Paper 54
Classification of IS Functionalities for Workplace E-Collaboration
David Mayrhofer (University of St. Gallen, Switzerland), Andrea Back (University of St. Gallen, Switzerland). Pages 208-212.
The interest in virtual teams, virtual communities, and collaboration is increasingly growing and technological improvements are providing enhanced web-based support for collaboration a...
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Paper 55
A Replication of the Post-Acceptance Model in the Context of E-Learning
Anne Sørebø (Buskerud University College, Norway). Pages 213-216.
This paper investigates whether Bhattacherjee’s (2001) findings from his test of a Post-Acceptance Model in a consumer setting, could be generalized to an organizational IS-user setting...
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Paper 56
Online Privacy Statements: Are they Worth Reading?
Irene Pollach (Vienna University of Economics and Business Administration, Austria). Pages 217-220.
Internet users have become increasingly concerned about data collection and data handling practices of Web sites. This issue has been explored in academic studies, focusing on the natur...
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Paper 57
Project Quality Management for Small and Medium Enterprises (SMEs) in Trade
Bardo Fraunholz (Deakin University, Australia), Chandana Unnithan (Deakin University, Australia). Pages 221-224.
Managing project quality is becoming focal issue in major enterprises as popular quality programs from International Standard Organization (ISO) such as ISO9000 certification processes...
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Paper 58
A Framework for Real Time Decision Support
Chiu-Che Tseng (Texas A&M University-Commerce, USA). Pages 225-229.
We describe our real time decision support framework; a system that provides decision support for various domains. The challenge of the decision support is that a large amount of divers...
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Paper 59
Extreme Outsourcing
Jakob H. Iversen (University of Wisconsin Oshkosh, USA). Pages 230-233.
As companies are looking at reducing their software development cost, they are increasingly turning to offshore outsourcing to take advantage of lower wages overseas. This paper looks a...
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Paper 60
Embedding an Ethics Component in an Undergraduate Senior Project Class
Theresa A. Steinbach (DePaul University, USA), Linda V. Knight (DePaul University, USA). Pages 234-237.
Technology-related ethics is a well-established requirement in Information Systems and Computer Science model curricula. However, exactly where and how these principles and skills shoul...
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Paper 61
VERBUS: A Formal Model fo Business Process Verification
Jesus Arias Fisteus (Carlos III University of Madrid, Spain), Andres Marin Lopez (Carlos III University of Madrid, Spain), Carlos Delgado Kloos (Carlos III University of Madrid, Spain). Pages 238-241.
Business process management is a key issue in B2B. Different process modelling languages and workflow management tools and frameworks have appeared to aid the development, deployment an...
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Paper 62
Enhancing Presence Awareness in Instant Messaging
David Del Vecchio (Center for Advanced Technologies, USA), Dedric Carter (Center for Advanced Technologies, USA). Pages 242-245.
Presence awareness, the basic knowledge of an individuals activities, is often an essential prerequisite to essential group communication and team interaction. This essential prerequisi...
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Paper 63
A Comprehensive Approach for Selecting IT Projects: A Brazilian Case Study
Fernando José Barbin Laurindo (University of São Paulo, Brazil), Renato de Oliveira Moraes (University Cidade de São Paulo, Brazil). Pages 246-249.
This paper intends to analyze, through a case study, the selection of IT projects by a portfolio approach, considering the different types of IT projects, their costs, the impacts of th...
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Paper 64
The Dynamic Generation of User-Customized Multimedia Presentations
Hyun Shin (University of Southern California, USA), Dennis McLeod (University of Southern California, USA), Larry Pryor (University of Southern California, USA). Pages 250-253.
The rapid growth of online digital information over the last decade has made it difficult for a typical user to find and read information [13]. One way to address the problem of informa...
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Paper 65
Effect of Trust on the Success of IT Reform in Chile
Maria José Balmaceda (IDS Scheer, Chile), Gloria E Phillips-Wren (Loyola College in Maryland, USA). Pages 254-256.
In an era of communication and information led by the Internet, the Chilean government understands that technological reform is imperative in order to be part of the global market. The...
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Paper 66
Developing Student Perception of User Interface Design using Smart Boards in Project Based Learning
Philip Duggan (The Mosslands School, UK), Claude Ghaoui (Liverpool John Moores University, USA). Pages 257-260.
The National Curriculum of England and Wales recommends that schools adopt a variety of learning styles in order to foster the development of thinking skills. When students are involved...
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Paper 67
Intelligent Icon Positioning for Interactive Map-Based Information Systems
Georg Fuchs (University of Rostock, Germany), Heidrun Schumann (University of Rostock, Germany). Pages 261-264.
The combination of map displays with icon techniques is well-suited for visualizing geo-spatial dependent multivariate data. The requirements for icon placement on the map, although not...
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Paper 68
Some Requirement Specification Issues for Service-Oriented Architectures
Jaroslav Král (Charles University, Czech Republic), Michal Žemlièka (Charles University, Czech Republic). Pages 265-268.
Service orientation is now becoming a widely used powerful software engineering paradigm. The requirement specifications of the systems having any service-oriented architecture and ther...
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Paper 69
Trends in Intellectual Property: Focus on Ownership and the IT Professional
Phil Andersen (Ramapo College of New Jersey, USA), Cherie Ann Sherman (Ramapo College of New Jersey, USA). Pages 269-271.
Information technology (IT) personnel did not traditionally see themselves as being involved in invention or the production of intellectual property. Even those employed in academia or...
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Paper 70
Developing an Instrument for Measuring Knowledge Sharing Attitudes
Martin Y. C. Yu (Hong Kong University of Science & Technology, Hong Kong), Linda Wilkins (RMIT University, Australia), Will W.K. Ma (Hong Kong University of Science & Technology, Hong Kong). Pages 272-275.
External pressures frequently compel firms who might otherwise be natural competitors to work together. For example, technical problems often need to be solved in order to create high-q...
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Paper 71
SMEs and Knowledge Requirements for Operating Hacker and Security Tools
Murray E. Jennex (San Diego State University, USA), Aaron Walters (San Diego State University, USA), Theophilus B. A. Addo (San Diego State University, USA). Pages 276-279.
SMEs have been singled out as organizations with significant vulnerability to external security threats such as hackers and viruses. This paper explores these issues to determine if SME...
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Paper 72
Indentifying the Critical Information Technology Skills, Functions and Business Intelligence Parameters Assessed by Regional Corporate Community
Donald Caputo (Robert Morris University, USA), Paul Kovacs (Robert Morris University, USA). Pages 280-283.
This paper surveys professional corporate practitioners who are involved in the management aspects of the Information Technology field. A survey was conducted with these individuals in...
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Paper 73
Modeling of Knowledge Intensive Business Processes with the Declaration Language KMDL
Norbert Gronau (University of Oldenberg, Germany), Edzard Weber (University of Oldenberg, Germany). Pages 284-287.
The Knowledge Modeler Description Language KMDL is able to represent the creation, use and necessity of knowledge along common business processes. So KMDL can be used to formalize knowl...
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Paper 74
Creating Skill Catalogs for Competency Management Systems with KMDL
Norbert Gronau (University of Oldenburg, Germany), Mathias Uslar (University of Oldenburg, Germany). Pages 288-291.
The efficient use of human capital is one of the most important factors in todays’ business competition. Competition is strongly influenced by qualified staff. In order to aid the human...
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Paper 75
Enrichment of a Utility Ranking Method Using Data Envelopment Analysis- A Case Study of an ERP Selection Problem
Edward W.N. Bernroider (Vienna University of Economics and Business Administration, Austria), Volker Stix (Vienna University of Economics and Business Administration, Austria). Pages 292-295.
In this article we are analyse an ERP selection problem faced by an Austrian company. We describe the chosen approach including: i) the decision model, ii) the data acquisition and iii)...
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Paper 76
A Comparative Analysis of Email and Face-to-Face Communication in an Educational Environment
Jay M. Lightfoot (University of Northern Colorado, USA). Pages 296-298.
Electronic mail (email) is an extremely important medium for web-based education. Due to the unique characteristics of email, there is reason to be concerned that students do not put ap...
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Paper 77
Integrating Writing Requirements into MIS Courses
Jeffrey W. Merhout (Miami University-Ohio, USA). Pages 299-301.
This paper argues for integrating writing in the MIS/IT curriculum as an important and achievable goal for the overall development of our students and illustrates some examples of how w...
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Paper 78
Information Technology Certification: A Student Perspective
Tanya McGill (Murdoch University, Australia), Michael Dixon (Murdoch University, Australia). Pages 302-306.
Certification has become a popular adjunct to traditional means of acquiring information technology skills and employers increasingly specify a preference for those holding certificatio...
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Paper 79
A Conceptual Framework for Coordination in Global Virtual Teams
Juliana Sutanto (National University of Singapore, Republic of Singapore), Atreyi Kankanhalli (National University of Singapore, Republic of Singapore), Bernard Cheng Yian Tan (National University of Singapore, Republic of Singapore). Pages 307-310.
Global Virtual Teams (GVT) are proliferating in today’s work environment. While team diversity and space-time dispersion in GVT allow a range of benefits, they can also pose coordinatio...
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Paper 80
Conflict Management in Information Systems: An Improved Conceptual Model
Mahesh S. Raisinghani (University of Dallas Graduate School of Management, USA), Michael S. Wilson (University of Dallas Graduate School of Management, USA). Pages 311-315.
This paper examines the relationship between conflict, innovation, and profits and studies several approaches to Conflict Management (CM), before synthesizing the best parts of each int...
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Paper 81
IT and Small Business: An Unhappy Marriage
Gilbert Silvius (University of Professional Education of Utrecht and Business Consultant at Getronics, The Netherlands). Pages 316-318.
The use of information technology (IT) in small and medium enterprises (SMEs) is one of the spearheads of small business stimulation policies. The relative backlog in IT adoption that S...
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Paper 82
For What IT’s Worth: Insights into theTrue Business Value of IT
Gilbert Silvius (University of Professional Education of Utrecht and Business Consultant at Getronics, The Netherlands). Pages 319-323.
The true value of information technology (IT) is a topic that is cause for a lot of discussion. Skepticism roars again in the boardrooms of many companies, as the e-business hype explod...
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Paper 83
Mobile Frontends for Enterprise Resource Planning- An Architechural Approach
Karl Kurbel (European University Viadrina, Germany), Andrzej Dabkowski (European University Viadrina, Germany), Anna Maria Jankowska (European University Viadrina, Germany). Pages 324-327.
An increasingly important requirement for the core information systems that today’s organiza­tions rely on is that these systems support the mobile behavior of their users. This trend g...
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Paper 84
Virtualization of Universities in Iran
Mohammad Ali Sarlak (Tehran University, Iran). Pages 328-331.
Establishment of virtual universities in Iran is considered an Innovation in Iran’s traditional higher education system and it been made possible Due to information technology. Iran as...
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Paper 85
Societal Transformation: Its Impact on Computer Usage in the Workplace
Michael B. Knight (Southern Illinois University, USA), Leon Crosby (Southern Illinois University, USA), J. Michael Pearson. Pages 332-336.
As the changing demographics of the workplace affects organizations, the need to reexamine relationships between these demographic variables and their affect on the organization continu...
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Paper 86
Knowledge Sharing through Web-Based Learning Systems
Allan H.K Yuen (The University of Hong Kong, Hong Kong). Pages 337-340.
Many organizations understand the importance of knowledge sharing among their employees. They are eager to introduce knowledge management paradigm to facilitate the sharing of knowledge...
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Paper 87
Collaborative Knowledge Management: Breaking the Knowledge Acquisition Bottleneck
Christian Wagner (City University of Hong Kong, Hong Kong). Pages 341-344.
Despite decades of research and development in knowledge management, there still exists a serious knowledge acquisition bottleneck. Neither traditional Artificial Intelligence (AI) base...
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Paper 88
Information Security in Electronic Medical Records: A Case Study with the User in Focus
Rose-Mharie Åhlfeldt (University of Skövde, Sweden), Lena Ask (University of Skövde, Sweden). Pages 345-347.
Healthcare manages a large amount of information, which represented in different forms is a necessity for the healthcare work. Furthermore, security is an obvious requirement for almost...
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Paper 89
Anthropopathy and its Assessment in Virtual Entities
Cesar Analide (University of Minho, Portugal), Paulo Novais (University of Minho, Portugal), José Machado (University of Minho, Portugal), José Neves (University of Minho, Portugal). Pages 348-351.
The introduction and the natural evaluation of virtual entities presenting human like feelings and behaviours, living in virtual worlds, being based on agents, organizations or other ki...
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Paper 90
Business Process-Driven Information Requirements Engineering
Joerg Becker (University of Muenster, Germany), Christian Brelage (University of Muenster, Germany), Alexander Dreiling (University of Muenster, Germany), Michael Ribbert (University of Muenster, Germany). Pages 352-356.
Business process models are often used by companies to pursue a business process orientation. Originally, these models were used for organizational design purposes. However, because inf...
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Paper 91
Engineering the Fitness Relationship between an ERP and the Supply Chain Process at SNCF
Iyad Zoukar (Universite Paris I - Pantheon, France), Camille Salinesi (Universite Paris I - Pantheon, France). Pages 357-361.
Ensuring the adequacy of ERP implementations to business requirements is still an issue that needs to be addressed if we want ERPs to provide the advantages expected by organizations. O...
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Paper 92
Introduction to Goal-Oriented Knowledge Management (GOKM)
Peter Balafas (Loughborough University, UK), Thomas W. Jackson (Loughborough University, UK), Ray Dawson. Pages 362-365.
This paper introduces research in Knowledge Management (KM) that is being carried out at the headquarters of The Danwood Group, Lincoln, UK as part of a collaborative doctoral training...
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Paper 93
Distributed Data Mining and its Applications to Intelligent Textual Information Processing
Shibin Qiu (University of New Mexico, USA), Mei Qiu (Emcore Corporation, USA). Pages 366-370.
Textual information processing is of fundamental importance, due to the massive amount of documents, especially online textual information that we need to process every day. In this pap...
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Paper 94
Presenting Large Graphical Contents on Mobile Devices - Performance Issues
R. Rosenbaum (University of Rostock, Germany), H. Schumann (University of Rostock, Germany), Ch. Tominski (University of Rostock, Germany). Pages 371-374.
Mobile devices have become popular in recent years, and are more and more used to handle and display large graphics. Due to size and application, these devices suffer from limited resou...
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Paper 95
Multilevel Fusion-Based Intrustion Detection
Remco de Boer (SemLab, The Netherlands), Jan van den Berg (Erasmus University Rotterdam, The Netherlands), Wilco van Ginkel (Ubizen, The Netherlands). Pages 375-377.
Shortcomings of current intrusion detection systems, most notably high false alarm rates and insufficient attack detection accuracy, call for a structured, sophisticated approach. We id...
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Paper 96
Research Project for E-Commerce Adoption, Acceptance, and Prototyping in Abu Dhabi
Moh’d A. Radaideh (UAE University, United Arab Emirates), Hassan M. Selim (UAE University, United Arab Emirates). Pages 378-381.
The proliferation of Internet usage as a business environment is changing the way businesses structure their strategies and processes. The objective of this project is to specify the cr...
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Paper 97
Cyberporn Panics: Policing Pre/Pubescent Peeping
Marian Quigley (Monash University, Australia). Pages 382-384.
This paper examines the social values and attitudes underlying current debates surrounding Internet regulation, pornography and children. It undercuts existing arguments about the advan...
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Paper 98
Testing and Evaluation of a Military Medical Decision Support System
James Rodger (Indiana University of Pennsylvania, USA), Parag C. Pendharkar (Penn State Capitol College, USA). Pages 385-387.
The Military Medical Decision Support System (MMDSS) is a promising medical informatics technology approaching maturity. Given the present military climate, automated medical surveillan...
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Paper 99
Developing New Strategies to Combat Cyber-Terrorism
Christopher Beggs (Monash University, Australia), Matthew Butler (Monash University, Australia). Pages 388-390.
Terrorism is no longer a concern for only a religious or ethnic few. It is now a very real threat to the entire global community. A major factor in this widespread concern is the recent...
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Paper 100
Children, Sign Language and Multimedia: An Ideal Match
Kirsten Ellis (Monash University, Australia), Kathy Blashki (Monash University, Australia), Marian Quigley (Monash University, Australia). Pages 391-393.
This paper considers the factors that make multimedia an ideal tool for teaching sign language to hearing children in integrated schools. An appropriate vocabulary taught to children wo...
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Paper 101
Commitment and Trust on B2C E-Commerce
Edward Chen (University of Massachusetts Lowell, USA). Pages 394-396.
Commitment and trust are two important factors in relationship marketing. The sharp meltdown of many Internet companies in the past three years inspires us to investigate the commitment...
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Paper 102
DM2P: Dynamic MultiMedia Proxy
Mouna Kacimi (University of Bourgogne, France), Richard Chbeir (University of Bourgogne, France), Kokou Yetongnon (University of Bourgogne, France). Pages 397-400.
Multimedia applications are increasingly popular in the internet. They require large volume of data storage and appropriate user centric retrieval methods. To reduce the network delays...
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Paper 103
The Impact of UML on Systems Analysis: End-User Communication and Modeling Tools
Michael A. Eierman (University of Wisconsin Oshkosh, USA), Bruce C. Hungerford (University of Wisconsin Oshkosh, USA). Pages 401-403.
The Unified Modeling Language (UML) has received significant attention as the tool of the future for modeling information systems. According to Rumbaugh, Jacobson, and Booch (1999), mod...
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Paper 104
Student-Focused Modules within Student Management Systems in Australian Secondary Schools
Mensur Cehic (Monash University, Australia), Lindsay Smith (Monash University, Australia). Pages 404-407.
The application of technology in the secondary education sector has come a long way since the early nineties. Schools no longer just have a library system but depend on entire Student M...
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Paper 105
The Project Management in the Development Process
Luis Alberto Esteban Villamizar (Pamplona University of Columbia, Spain), Maribel Sanchez-Segura (Universidad Carlos III de Madrid, Spain), Antonio de Amescua (Universidad Carlos III de Madrid, Spain), Luis García (Universidad Carlos III de Madrid, Spain). Pages 408-413.
This paper contains the results of the study of some software engineering pillars, from the point of view of the project management. The selected study pillars include standards (IEEE 1...
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Paper 106
Analysing Traffic Rankings of Websites of Tourist Organisations in Four African Countries
Tonderai Maswera (Loughborough University, UK), Ray Dawson (Loughborough University, UK). Pages 414-417.
As part of their Customer Relationship Management activities, tourist organisations should try to find out whether their websites are not only generating the right amount of traffic(Int...
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Paper 107
GO-CRM.SB: A Goal-Oriented Methodology for CRM Projects in Small Businesses
Leonardo Mangia (University of Lecce, Italy), Roberto Piano (University of Lecce, Italy). Pages 418-421.
The need to establish relations which lead to satisfaction for the customer and profitability for the company is felt not only in big companies, which have been conducting projects to t...
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Paper 108
A Tool for the Effective Use of Forum in Collaborative Processes: Towards New "Circles of Culture"?
Fernando Lincoln Mattos (University of Fortaleza, Brazil), Elizabeth S. Furtado (University of Fortaleza, Brazil), Daniel William Tavares Rodrigues (University of Fortaleza, Brazil), Márcio Maia Silva (University of Fortaleza, Brazil). Pages 422-425.
This article describes the experience of a didactics course for university teachers which attempted to generate learning materials useful for the learning process. Such materials origin...
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Paper 109
Critical Success Factors for Telemedicine in Ethiopia
Mengistu Kifle (Stockholm University KTH, Sweden), Aster Solomon (Louisiana State University, USA), Chitu Okoli (Concordia University, Canada), Victor W. Mbarika (Louisiana State University, USA). Pages 426-429.
Information and communication technology (ICT) has seen exceptional growth in the last decade in Ethiopia and Africa. Delivery of health care services is an issue for governments in mos...
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Paper 110
Proposed Study of End-User Perceptions Regarding Tablet PCs
Merrill Warkentin (Mississippi State University, USA), Ernst Bekkering (Mississippi State University, USA), Mark B. Schmidt (Mississippi State University, USA), Allen Johnston (Mississippi State University, USA). Pages 430-431.
Tablet PCs were first introduced in 1989. Since then, their use has been limited to niche markets. Recently, they demonstrate the potential to replace notebooks, or even desktop compute...
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Paper 111
Facilitating Collaboration for the Construction Industry: Designing an Appropriate Interface
Michael Er (University of Technology, Australia), Robert Kay (University of Technology, Australia). Pages 432-435.
Large construction projects involve multiple participants who need to collaborate in order for the project to be successful. To date, the collaborative process on construction sites has...
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Paper 112
ddressing Agent Autonomy in Business Process Management - With Case Studies on the Patient Discharge Process
Luiz Marcio Cysneiros (York University, Canada), Eric Yu (University of Toronto, Canada). Pages 436-439.
Business Process Management (BPM) has arisen as a new trend in information technology that aims to unify disciplines such as Process Modeling, Simulation, Workflow, Enterprise Applicati...
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Paper 113
An Evolution of IT-Business Strategic Alignment Maturity at Ciba Speciality Chemicals
Deb Sledgianowski (Hofstra University, USA), Jerry N. Luftman (Stevens Institute of Technology, USA). Pages 440-443.
This is an evaluative teaching case study describing the use of an innovative management process and assessment tool that can help to promote long-term IT-business strategic alignment....
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Paper 114
Knowledge Management in Organizational Settings: The Effect of Normative Influence and Technological Support on Knowledge Creation and Transfer
Carolyn Wilson Green (Texas A&M University – Kingsville, USA), Tracy Hurley (Texas A&M University – Kingsville, USA), Peter Shaw (Texas A&M University – Kingsville, USA). Pages 444-447.
One of the emerging themes in recent organization theory and strategic management research has been the central role that knowledge plays in organizational performance. Grant (2001), fo...
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Paper 115
Platform for Privacy Preferences: An Innovative Technology and Standard in E-Commerce
Noushin Ashrafi (University of Massachusetts, USA), Jean-Piere Kuilboer (University of Massachusetts, USA). Pages 448-450.
Since the mid 1990’s the advancement in enabling technology has made the use of web ubiquitous. Specifically, with the e-commerce on the rise the issues of privacy protection and system...
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Paper 116
The Use of Quick Reference Guides in Teaching Adults Technology
Maria H.Z. Kish (Duquesne University, USA). Pages 451-454.
It is important to have adult learners experience meaningful learning, especially in an instructional technology course. To do this, instructors of such courses need to consider the nee...
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Paper 117
Semi-Automated Derivation of Personal Privacy Policies
George Yee (National Research Council Canada, Canada), Larry Korba (National Research Council Canada, Canada). Pages 455-458.
Growth of the Internet has been accompanied by growth of Internet e-services (e.g. e-commerce, e-health). This proliferation of e-services has in turn fueled the need to protect the per...
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Paper 118
An End-User Training Software Tool for Statistical Process Control: An Information Systems Design Theory
Juan Manuel Gomez Reynoso (Claremont Graduate University, USA), Lorne Olfman (Claremont Graduate University, USA). Pages 459-462.
An Information Systems Design Theory (ISDT) offers theory-based principles that can help practitioners to build systems that can be more successful. In addition, ISDT offers opportuniti...
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Paper 119
Capturing and Managing Electronic Knowledge: The Development of the Email Knowledge Extraction System
Thomas W. Jackson (Loughborough University, UK), Sara Tedmori (Loughborough University, UK). Pages 463-466.
“Knowledge management” has become the buzzword in the press in recent times and although there has been a strong emphasis on the advantages of knowledge management in organisations, app...
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Paper 120
Database Security: An Overview
Ali Salehnia (South Dakota State University, USA). Pages 467-470.
Database security is an important issue in database design. Availability, confidentiality, and integrity are properties used to evaluate databases’ security level. Methods such as authe...
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Paper 121
IS Security Management Framework: A Comprehensive Life Cycle Perspective
Merrill Warkentin (Mississippi State University, USA), Mark B. Schmidt (Mississippi State University, USA), Allen Johnston (Mississippi State University, USA), Matthew Boren (Mississippi State University, USA). Pages 471-474.
Managers of all enterprises are facing new challenges as their organizations increasingly rely on information technology (IT) for achieving goals and as their IT infrastructure is expos...
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Paper 122
Strategies to Deal with Legacy Information Systems: A Case Study from the Mozambican Health Sector
José Leopoldo Nhampossa (University of Oslo, Norway). Pages 475-479.
When implementing reforms in the public sector in general and in the health sector in particular, special attention needs to be taken of the role of existing legacy information systems...
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Paper 123
The Controversial World of On-Line File Sharing: An Investigation of Online File-sharers
Ramesh Subramanian (Quinnipiac University, USA ), John Rian (Quinnipiac University, USA). Pages 480-483.
On-line file sharing has enjoyed a meteoric rise since its appearance in 1999. This phenomenon has brought with it multiple ethical and legal issues that question the technology’s legit...
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Paper 124
Evaluating the Content of the Electronic Patient Records
Kristiina Häyrinen (University of Kuopio, Finland), Kaija Saranto (University of Kuopio, Finland), Mikko Korpela (University of Kuopio, Finland). Pages 484-486.
The delivery of good care and the ability to communicate effectively about patient care depends on the quality of the information available to all professions and between sectors. In ad...
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Paper 125
The Role of Data Warehouses in Support of Organisational Requirements for Strategic Marketing Information
Neil F. Doherty (Loughborough University, UK), Graham Doig (Loughborough University, UK). Pages 487-490.
There is a growing literature addressing the use of information in support of marketing, which emphasises its importance, yet recognises that too rarely are organisations able to provid...
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Paper 126
Potential Context Coverage
Boris Cogan (London Metropolitan University, UK), Tamara Matveeva (London Metropolitan University, UK), Nataliya Nikiforova (Russian Academy of Sciences, Russia). Pages 491-494.
In this paper we present a new testing strategy that we are calling the potential context coverage for program units written in algorithmic programming languages (both ‘conventional’ an...
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Paper 127
An Object-Oriented Approach for Modeling Discrete Spatio-Temporal Databases
Hatem F. Halaoui (Graduate Center/ City University of New York, USA). Pages 495-497.
Spatio-Temporal databases became a must for many Geographical Information Systems where applications in these systems are not only interested in current values but also past, present an...
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Paper 128
A Helpdesk-System for the Processing of Students’ Requests in a Distance Learning Environment
Conny Kühne (Otto-von-Guericke-Universität Magdeburg, Germany), Daniel Pauer (Otto-von-Guericke-Universität Magdeburg, Germany), Claus Rautenstrauch (Otto-von-Guericke-Universität Magdeburg, Germany). Pages 498-501.
This paper contains the basic principles, special concept and implementation of a helpdesk-system for the management of an Internet-based course Master of Business Informatics (MBI) of...
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Paper 129
Integrating Design Patterns into Forward Engineering Processes
Liliana Martinez (Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina), Liliana Favre (Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina), Claudia Pereira (Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina). Pages 502-505.
Design patterns are reusable solutions to recurring problems that occur during software development. Most UML CASE tools do not assist in the integration and code generation of design p...
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Paper 130
Refactoring UML Class Diagram
Claudia Pereira (Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina), Liliana Favre (Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina), Liliana Martinez (Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina). Pages 506-510.
Refactoring is now seen as an essential activity during software development and maintenance. In this paper, we describe a “rules + strategies” approach that allows the refactoring on U...
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Paper 131
What Can Students Learn from Technology Planning?
David D. Carbonara (Duquesne University, USA). Pages 511-512.
The development of a technology plan as a learning exercise generates not only the specific technology plan, but also, provides an avenue for the participants to enhance their leadershi...
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Paper 132
An Enterprise System for Managing the Support of Organizational Performance
Scott P. Schaffer (Purdue University, USA), Ian Douglas (Florida State University, USA). Pages 513-516.
A model for interconnected enterprise level software systems for the analysis, evaluation and delivery of knowledge, performance and learning (KPL) systems is presented. The role of the...
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Paper 133
ODIL: Ontology-Based Document Interrogation Language
Soraya Abad-Mota (Universidad Simon Bolivar, Venezuela), Paul A. Helman (University of New Mexico, USA). Pages 517-520.
The context for this research is an information processing scenario with data from different sources available on the web. We are mostly concerned with textual documents in any of their...
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Paper 134
Information Systems Literature Accessibility, Use, and Preference: Overall vs Online Access & Preferences for an IS Digital Library
John R. Venable (Curtin University of Technology, Australia). Pages 521-524.
An online survey of the ISWorld community was conducted to analyse the overall accessibility, use, and preferences for IS literature and to compare that to online access. The survey als...
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Paper 135
Micro-Business and Technology Uptake-Why are the Figure Still Low?
Elizabeth Walker (Edith Cowan University, Australia), Shirley Bode (Edith Cowan University, Australia), Janice M. Burn (Edith Cowan University, Australia). Pages 525-528.
Technology uptake has become part of everyday reality for most developed countries. Technology uptake has also transformed how businesses operate, with the internet and e-business havin...
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Paper 136
Can Business Process Changes be Cheaper Implemented with Workflow Management Systems?
Niko Kleiner (University of Ulm, Germany). Pages 529-532.
Workflow Management Technology has received broad attention over the last decade. Despite their publicity, their value - in terms of money - has been subject to assumptions and speculat...
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Paper 137
Modeling the Relationship between Business Models and System Functionality with Maps
Rim Kaabi (Université Paris 1 - Panthéon - Sorbonne, France), Anne Etien (Université Paris 1 - Panthéon - Sorbonne, France). Pages 533-536.
The bi-directional dependence between organisations and IT leads to better understand the necessary alignment between business models (BM) and associated system functionality models (SF...
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Paper 138
Systems Usability Testing and Design: A Case Study of the Implementation of Document Management Software at a Technical School
Margaret Crossman O’Connor (Penn State Berks-Lehigh Valley College, USA). Pages 537-540.
This is a case study about the adoption and assimilation of document management software at a technical high school. The research was conducted as a usability study to fulfill requireme...
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Paper 139
Fuzzy Intelligent Agents for Data Mining and Information Retrieval from World Wide Web Outline Databases
M. Mohammadian (University of Canberra, Australia), R. Jentzsch (University of Canberra, Australia). Pages 541-545.
Each month, each year the amount of information available via the World Wide Web continues to increase. This continued increase makes the job of locating useful and relevant information...
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Paper 140
The Relationship Between the Knowledge Management Index and Organizational Performance: A Preliminary Empirical Analysis
Derek A. Asoh (University at Albany, State University of New York, USA), Jakov Crnkovic (University at Albany, State University of New York, USA), Salvatore Belardo (University at Albany, State University of New York, USA). Pages 546-549.
In an attempt to investigate the relationship between an organization’s Knowledge Management Index (KMI) and its performance, 18 managers from 6 European organizations were surveyed. Da...
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Paper 141
Automated Essay Grading via Text Classification
Salvatore Valenti (Università Politecnica delle Marche, Italy), A. Cucchiarelli (Università Politecnica delle Marche, Italy). Pages 550-552.
Essays are considered by many researchers as the most useful tool to assess learning outcomes implying a) the ability to recall, organize and integrate ideas, b) the ability both to exp...
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Paper 142
Barriers to Knowledge Management in a Multinational Telecommunications Company
W. Andrew Taylor (University of Bradford, UK), M. A. Schellenberg (University of Bradford, UK). Pages 553-556.
While organizations continue to grapple with the implementation of knowledge management there is still a need for empirical research into the practical difficulties they encounter. In t...
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Paper 143
A Dynamic Planning Model for e-Business Implementation
Janice M. Burn (Edith Cowan University, Australia), Colin Ash (Edith Cowan University, Australia). Pages 557-560.
This paper presents a dynamic model for e-business planning derived from the results of a longitudinal analysis of e-business implementations. This involved a study of eleven internatio...
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Paper 144
Importance of Legitimation Systems Development
Zahid Hussain (University of Bradford, UK), Donal Flynn (University of Bradford, UK). Pages 561-564.
This research investigated social issues that influence information systems development in organisations through applying Structuration Theory (ST) (Giddens, 1984). This involved using...
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Paper 145
E-Government as Institutional Transformation
Albert Jacob Meijer (Utrecht School of Governance, The Netherlands), Stavros Zouridis (University of Tilburg, The Netherlands). Pages 565-568.
Throughout the world, e-government has become a key element of modernization and government reform programs. E-government has put a spell on public administration from Singapore to Urug...
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Paper 146
An Empirical Study into the Effect of an Individual’s Learning Style on End-User Computer Satisfaction (EUCS): Taiwan
Sonya Hsu (Southern Illinois University at Carbondale, USA), Ramendra Thakur (Southern Illinois University at Carbondale, USA), J. Michael Pearson (Southern Illinois University at Carbondale, USA), Leon Cosby. Pages 569-574.
This study investigate the impact an individual’s learning style, as moderated by age and gender, can influence his or her satisfaction with computer applications. We surveyed end users...
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Paper 147
Designing a Metadata Model for Unstructured Document Management in Organizations
Federica Paganelli (University of Florence, Italy), Omar Abou Khaled (University of Applied Sciences of Fribourg, Switzerland), Maria Chiara Pettenati (University of Florence, Italy), Franco Pirri (University of Florence, Italy), Dino Giuli (University of Florence, Italy). Pages 575-579.
At present Document Management represents a critical problem for organizations, where a growing amount of information is produced in unstructured format. Metadata sets for Document Mana...
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Paper 148
An Extended Model of e-Business Change Management
C. G. Ash (Edith Cowan University, Australia), J. M. Burn (Edith Cowan University, Australia). Pages 580-584.
This paper presents the results of a study into the antecedents for e-business change management success. A confirmed model of e-business change was used to structure interviews in eigh...
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Paper 149
An Integrated Framework for E-Commerce Adoption in Small to Medium-Sized Enterprises
Monika Magnusson (Karlstad University, Sweden). Pages 585-588.
The use of e-commerce is more and more becoming a strategic necessity. Unfortunately, small and medium-sized firms (SMEs) seem to fall behind their larger counterparts in the adoption o...
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Paper 150
An Aspect-Oriented Metamodel for Inter-Organizational Business Processes
Luis Argandoña (Universidad de Castilla-La Mancha, Spain), Ángel Palazón (Universidad de Castilla-La Mancha, Spain), David González (Universidad de Castilla-La Mancha, Spain), Jesús D. García-Consuegra (Universidad de Castilla-La Mancha, Spain), Mª Pilar Gómez (Universidad de Castilla-La Mancha, Spain). Pages 589-592.
In this article, a proposal of business process meta-model is introduced. It shows a clear orientation to inter-organizational business processes, and, previously to its definition, a w...
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Paper 151
One Simple Method for Design of Multiplierless FIR Filters
Gordana Jovanovic-Dolecek (INAOE, Mexico), Maria M. Alvarez (IT, Merida, México), Marcos A. Martinez (Universidad Politécnica de Valencia, Spain). Pages 593-594.
This paper presents one simple method for a design of multiplierless finite impulse response (FIR) filters by a repeated use of the same filter. The prototype filter is a cascade of a s...
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Paper 152
Virtual Existence and the Virtual Organisation
Anita Greenhill (University of Manchester Institute of Science and Technology, UK). Pages 595-598.
This paper considers the implications of reifying the social form of virtual organisations by presenting the findings of a case study that explores the interactions of a group of people...
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Paper 153
Towards Better Key Exchange Performance in IPSec-Based VPNs
Yongqing Han (Cisco Systems, Inc., USA), Dorina Petriu (Carleton University, Canada), George Yee (National Research Council, Canada). Pages 599-602.
Virtual Private Networks (VPNs) provide an inexpensive and scalable solution for the transfer of sensitive data through an unsecured network by creating a “tunnel” from sender to receiv...
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Paper 154
A Decision Support System for Technology R&D Planning: Connecting the Dots from Information to Innovation
Jeffrey H. Smith (California Institute of Technology, USA), Julie Wertz (California Institute of Technology, USA), Charles Weisbin (California Institute of Technology, USA). Pages 603-606.
Investment in technology research and development (R&D) is a critical component of the strategic planning process for private and public sector organizations. The R&D planning process i...
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Paper 155
Business Process Modeling for Developing Process Oriented IT Systems
Selmin Nurcan (Université Paris 1 - Panthéon - Sorbonne, Paris, France). Pages 607-610.
Information system developers are challenged to develop systems that should meet the requirements of modern organizations. By promoting the enterprise-wide integration, the paradigm of...
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Paper 156
The Nature of Consumer Trust in B2C Electronic Commerce: A Multi-Dimensional Conceptualism
Paul Sutherland (The University of Auckland, New Zealand), Felix B. Tan (Auckland University of Technology, New Zealand). Pages 611-614.
Consumer trust is widely heralded as an essential element for the success of electronic commerce, yet the concept itself is still clouded in confusion by the numerous definitions and po...
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Paper 157
Configurative Process Modeling - Outlining an Approach to Increased Business Process Model Usability
Jörg Becker (University of Münster, Germany), Patrick Delfmann (University of Münster, Germany), Alexander Dreiling (University of Münster, Germany), Ralf Knackstedt (University of Münster, Germany), Dominik Kuropka (University of Münster, Germany). Pages 615-619.
Business processes comprise an indispensable element of the behavior of contemporary organizations rendering Business Process Management essential. Information models are a valuable too...
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Paper 158
Electronic Data Flows in Health Care - Some Obstacles in the Implementation of EDI Systems
Lauri Salmivalli (Turku Centre for Computer Science, Finland), Reima Suomi (Turku Centre for Computer Science, Finland). Pages 620-623.
Modern information and communication technology is used too little in health care organizations. This is true at least in Finland, which in many other aspects enjoys the status of a sym...
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Paper 159
The Virtual Organization Matrix: Studying Virtual Organizations through Classification
Jinyoul Lee (State University of New York at Binghamton, USA), Jordan Shapiro (State University of New York at Binghamton, USA). Pages 624-627.
Virtual organization has been well documented as both a tool for organizations to seek further profitability through the removal of traditional barriers as well as a method to extend th...
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Paper 160
Conceptualization of Information, People and Technology in Medical Informatics Research
Yin Yang (The Pennsylvania State University, USA), Daniel Lorence (Department of Health Policy and Administration, USA), Amanda Spink (University of Pittsburgh, USA). Pages 628-632.
This paper explores the conceptualizations of information, people and technology used by authors in the medical informatics research literature. Research articles in the relevant litera...
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Paper 161
Medical Information Systems Use in China: Organizational and Social Impact Factors
Yin Yang (The Pennsylvania State University, USA), Amanda Spink (University of Pittsburgh, USA), Daniel Lorence (Department of Health Policy and Administration, USA). Pages 633-638.
This paper explores the impact factors within societal context in China for medical information systems related to patient health service, the quality of medical information and clinica...
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Paper 162
Performance Monitoring Systems for Public Sector IT Outsourcing Contracts
Brian Perrin (Curtin University of Technology, Australia), Graham Pervan (Curtin University of Technology, Australia). Pages 639-642.
This paper aims to contribute to existing literature on the factors that influence the choice of performance monitoring systems used in public sector IT outsourcing contracts and to hig...
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Paper 163
Towards a Framework of Requirements for Music Learning Support Tools
Andrew Johnston (University of Technology, Australia), Ernest Edmonds (University of Technology, Australia). Pages 643-646.
While many areas of the music industry make extensive use of information technology, the impact of interactive educational tools on instrumental music learning has been limited to date....
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Paper 164
Research on IS/IT Investment Evaluation and Benefits and Realization
Chad Lin (Edith Cowan University, Australia), Graham Pervan (Curtin University of Technology, Australia), Donald C. McDermid (Edith Cowan University, Australia). Pages 647-650.
It has been shown that IS/IT investments in many organizations are huge and increasing rapidly every year and yet there is still a lack of understanding of the impact of proper IS/IT in...
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Paper 165
Developing a Design Methodology for Control Procedures in E-Commerce: A Value Chains Perspective
Jorge Marx Gómez (Technical University of Clausthal, Germany), Amir Safari (Technical University of Clausthal, Germany). Pages 651-656.
In systems development process, E-business modelling as a type of conceptual modelling is based on value chains concepts. The main goal of e-business modelling is to reach agreement amo...
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Paper 166
An Evaluation of the Impact of Integrated Business and Information Solutions (IBIS) on the Growth of Small and Medium Sized Enterprises (SMEs) in Nigeria
Dili Ojukwu (Middlesex University, UK), Elli Georgiadou (Middlesex University, UK). Pages 657-660.
The Small Scale and Medium Sized Enterprises (SMEs) have been credited with enormous contribution to the growth of the developed economies of the world. In the same vein, the Informatio...
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Paper 167
Comparing Different Methods in Analytical Procedures Using Real World Data
Eija Koskivaara (Turku School of Economics and Business Administration, Finland). Pages 661-663.
Analytical procedures play an important role in assisting the auditor in determining the nature, timing and extent of their substantive testing, and in forming an overall opinion as to...
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Paper 168
New Public Management and E-Government: Trajectories of a Marriage between Managerial and Technological Reform in Government
V. Homburg (Erasmus University Rotterdam, The Netherlands). Pages 664-667.
Bureaucracy is a bad word in the beginning of the 21st century. Despite its idealtypical characteristics of efficient operations and ubiquitous (political) accountability, actual manife...
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Paper 169
Information and Communication Technologies and Small-Medium Enterprises
F. Pigni (Universita Cattaneo-LIUC, Italy), P. Faverio (Universita Cattaneo-LIUC, Italy), J. Moro (Universita Cattaneo-LIUC, Italy), G. Buonanno (Universita Cattaneo-LIUC, Italy). Pages 668-672.
The growth and diffusion of Information and Communication technologies (ICT) is rapidly modifying how companies operate. While large enterprises can depend to a large amount of economic...
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Paper 170
Extending UML for Database Design
Luiz Camolesi Jr. (Methodist University of Piracicaba - UNIMEP, Brazil), Edson Luiz Avanzi (Methodist University of Piracicaba - UNIMEP, Brazil). Pages 673-675.
The database design is made through some contexts from the conceptual level to the physical level. Nowadays many tools are available to assist the designers with the projects but UML (U...
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Paper 171
Teaching Business Students about the Management of IT: Matching Theory to Practice
Stephen Burgess (Victoria University, Australia), Gina Reyes (Victoria University, Australia). Pages 676-679.
This paper examines the teaching of concepts related to the management of an information technology department, by examining the development of a subject designed to teach concepts rela...
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Paper 172
A System for Computing Human Deception
Najib Saylani (Hofstra University, USA). Pages 680-682.
The book titled ‘The Art of Deception: Controlling the Human Element of Security’ by the now famous former hacker by the name of Kevin D. Mitnick and his coauthor William L.Simon presen...
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Paper 173
A Coffee Shop Conversation: Socially Responsible Information Systems Research
Andrew Wenn (Victoria University, Australia). Pages 683-685.
In which the author is party to a conversation about the nature of socially responsible information systems (IS) research. The dialogue takes the reader through the issues of what is me...
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Paper 174
Using XML for Simple Hierarchical Communication between Agents
Paul Darbyshire (Victoria University, Australia). Pages 686-689.
The importance of the role of communication between the agents has also been highlighted by many researchers, particularly for multi-agent systems and for distributed communicating agen...
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Paper 175
Constructing Signature Graphs for Signature Files
Yangjun Chen (University of Winnipeg, Canada), Yibin Chen (University of Winnipeg, Canada). Pages 690-693.
The signature file method is a popular indexing technique used in information retrieval and databases. It excels in efficient index maintenance and lower space overhead. However, it suf...
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Paper 176
An Investigation into Balanced Scorecard Implementation in Australian Companies
Monir Zaman (Central Queensland University, Australia). Pages 694-697.
This paper investigates the current state of corporate Australia’s balanced scorecard practices, and plans to implement it in the near future. Among top 50 Australian companies only 33...
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Paper 177
Critical Factors Classification for Firm Adoption of E-Commerce
Hassan M. Selim (United Arab Emirates University, United Arab Emirates), Moh’d A. Radaideh (United Arab Emirates University, United Arab Emirates). Pages 698-700.
The exponential explosion of Internet usage as a business environment (e-commerce) is dramatically changing the way businesses and individuals do business. Recently, the move of e-comme...
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Paper 178
A Generic Framework for the Management of Charging, Billing and Accounting Process in Heterogeneous Networks
Maria Koutsopoulou (University of Athens, Greece), Alexandros Kaloxylos (University of Athens, Greece), Athanassia Alonistioti (University of Athens, Greece), Lazaros Merakos (University of Athens, Greece). Pages 701-704.
The introduction of the IP in the mobile networks and furthermore the convergence of heterogeneous networks (e.g. UMTS, EDGE, WLAN) brings additional requirements and complexity for man...
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Paper 179
Exploiting the Goal Concept for Agent’s Intervention Reasoning
German Urrego-Giraldo (Université Paris I Pantheon-Sorbonne, France). Pages 705-708.
Agent’s interventions, at social, organizational or system level allow to understand the structure and the behavior of knowledge and information systems. The agent’s actions and interac...
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Paper 180
Lessons Learned from the Implementation of a Malaysian eGovernment Project
Maggie McPherson (University of Sheffield, UK), Rahmah Ramli (University of Sheffield, UK). Pages 709-712.
eGovernment is the delivery of government services and information to the public using electronic means. eGovernment, which makes use of information and communication technologies (ICTs...
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Paper 181
An ERP System Based on Peer-to-Peer-Networks and Web Services
Jorge Marx Gómez (Technical University of Clausthal, Germany), Oliver Krüger (Technical University of Clausthal, Germany), Claus Rautenstrauch (Technical University of Clausthal, Germany). Pages 713-716.
As the business world gets more and more dependent on digital technology, including information systems for resource management, even the small- to medium-sized enterprises have to inst...
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Paper 182
E-Recruiting Technology Investment for Fixed Recruiting Cost Reduction
In Lee (Western Illinois University, USA). Pages 717-720.
In this paper, a mathematics-based economic decision model for e-recruiting technology investment is introduced to evaluate the economic impact of various e-recruiting technologies. A c...
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Paper 183
Successful Evolution of a Virtual Trading Community: The Case of the Australian Dairy Industry
Linda C. Wilkins (Deakin University, Australia), Paula M.C. Swatman (Deakin University, Australia), Tanya Castleman (Deakin University, Australia). Pages 721-725.
Virtual Trading Communities (VTCs) have a very short history. How they work, how they create value for participating individuals and what they can achieve is still not well understood (...
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Paper 184
Evolution of Mobile Technology in Egypt
Sherif Kamel (The American University in Cairo, Egypt). Pages 726-730.
The innovations in information and communication technology are diverse, changing, effective and growing everyday. Individuals, organizations and societies are all affected from these i...
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Paper 185
A Conceptual Framework of ES Implementation: Towards a Social Capital-Based Knowledge Integration Perspective
Say Yen Teoh (National University of Singapore, Singapore), Shan L. Pan (National University of Singapore, Singapore). Pages 731-733.
In this paper, we aim to examine the social capital roles that are influencing knowledge integration in the context of enterprise systems (ES) implementation. The two specific objective...
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Paper 186
Enterprise Modelling: Its Use in Enabling Near Real-Time Implementation of Mobile Number Portability- A World’s First
John Brudenell (UtelcoSystem, Australia), Geoff Sandy (Victoria University, Australia). Pages 734-738.
The Enterprise Modelling (EM) approach to systems design can promote systems integration and data integrity. This results in greater business efficiency and improved customer service. T...
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Paper 187
Re-Examining IT Investments: Measuring Long-Term Payback in the E-Commerce Era
Robert C. MacGregor (University of Wollongong, Australia), Helen Hasan (University of Wollongong, Australia), Lejla Vrazalic (University of Wollongong, Australia), George Ditsa (University of Wollongong, Australia). Pages 739-742.
Traditional return on investment (ROI) metrics have been used in organisations to evaluate the feasibility of investments in information technology (IT) during the pre electronic-commer...
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Paper 188
Jurisdiction in B2C E-Commerce Redress
Ong Chin Eang (Monash University, Malaysia). Pages 743-746.
E-commerce jurisdiction has always been an issue because e-commerce exists in a borderless environment and this e-environment diminishes the importance of physical location and locality...
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Paper 189
The Triangular Challenges of MIS Implementation in African Countries: A Case Study of a Nigerian University
Sunday Adewumi (University of Jos, Nigeria), Adekunle Okunoye (Xavier University, USA). Pages 747-750.
Implementing management information systems is generally a complex process and it becomes more challenging in Africa due to their pertinent social economic and infrastructure problems....
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Paper 190
Organizational Memory - Knowledge as a Process or Information as an Entity
Sari Makinen (University of Helsinki, Finland), Maija-Leena Huotari (University of Helsinki, Finland). Pages 751-754.
The aim of the paper is to define the concept of organizational memory by providing the first thorough content analysis applying Walker and Avant’s method popular in nursing science. Th...
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Paper 191
Workflows in UML
Peter Rittgen (University College of Borås, Sweden). Pages 755-758.
UML Activity Diagrams have been studied thoroughly regarding their usefulness for the modeling of business processes and workflows. Different extensions have been suggested that focus o...
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Paper 192
An Examination on New Features of Exploiting Intangible Knowledge
Ping Lan (University of Alaska Fairbanks, USA). Pages 759-761.
This article takes a platform-dependent approach to examine the features of exploiting intangible or tacit knowledge on the current digital platform. It highlights three characteristics...
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Paper 193
A Research Design and a Methodological Approach to an Explanatory User Behavior Testing: Lessons Learnt
George Ditsa (University of Wollongong, Australia). Pages 762-767.
This paper presents a research design and a research methodological approach to an explanatory user behavior testing for users of executive information systems (EIS). The study in quest...
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Paper 194
Knowledge and Information Communications Technology Benefits of Government and Non-Profit Community Based Organizations Partnerships
Deidra Fryer (George Washington University, USA). Pages 768-771.
As community organizations seek to obtain federal and state based grants in order to provide community service programs, the diffusion of technological innovations have become very impo...
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Paper 195
Principles for Creating Web Sites: A Design Perspective
Manuela Aparício (Lusocredito - Sociedade de Estudos e Contabilidade, Portugal), Carlos J. Costa (ISCTE, Portugal). Pages 772-775.
The importance of aesthetics is frequently forgotten, in order to solve this problem, we identified in the literature some of the theory that is underlying graphic design, gestalt theor...
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Paper 196
The Value of Life Histories in Researching M-Services Adoption and Use
Patricia McManus (Edith Cowan University, Australia), Craig Standing (Edith Cowan University, Australia). Pages 776-778.
Mobile-commerce has the potential to radically improve flexibility and convenience for consumers. Theoretical frameworks used for studying the selection of products and services include...
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Paper 197
Open Source Software: Opportunities and Challenges
Sofiane Sahraoui (American University of Sharjah, United Arab Emirates), Nour Al-Nahas (American University of Sharjah, United Arab Emirates). Pages 779-782.
Free/Libre Open Source Software (FLOSS) is an imposing business reality but only an emerging discipline of business research. Critical questions have been so far only tangentially inves...
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Paper 198
Information Technology in Auditing Firms in Egypt
Khaled Dahawy (The American University in Cairo, Egypt), Sherif Kamel (The American University in Cairo, Egypt). Pages 783-786.
Information technology is effectively causing waves of change in the global economy with implications on different organizations, businesses, markets, societies, and economies at large....
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Paper 199
Service Quality Improvements in Hospitals by Reducing Response Time: Operational Statistics and IT Solutions
Liwan Liyanage (University of Western Sydney, Australia), J. George Shanthikumar (University of California, Berkeley, USA), Cicil Fonseka (Department of Health, NSW, Australia). Pages 787-790.
In this study we develop a Decision Support System tool to monitor and understand the characteristics of emergency departments of NSW Hospitals management systems in detail to find cost...
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Paper 200
Post Graduate Electronic Commerce Specialisations: An Australian University Case Study
Stephen Burgess (Victoria University, Australia), Arthur Tatnall (Victoria University, Australia). Pages 791-794.
This paper examines the development of an E-Commerce specialisation developed at Victoria University (VU), Australia for its local and overseas MBA students. These specialisations are v...
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Paper 201
IT Support for Customer Relationship Management
Robert Winter (University of St. Gallen, Switzerland). Pages 795-798.
Since the mid 1980s marketing has no longer merely concentrated on the design of individual interactions but has also considered or even focused on the design of the entire customer rel...
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Paper 202
Tailorability in the Context of E-Government Information Systems: An Approach
George Lepouras (University of Peloponnese, Greece), Anya Sotiropoulou (University of Peloponnese, Greece), Dimitrios Theotokis (University of Peloponnese, Greece), Costas Vassilakis (University of Peloponnese, Greece). Pages 799-802.
The ever changing environment information systems model, and in particular e-government ones, intensifies the need for systems that are able to easily, efficiently and transparently ada...
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Paper 203
Women and Information Technology in Sub-Saharan Africa
Victor W. Mbarika (Louisiana State University, USA), Fay Cobb-Payton (North Carolina State University, USA), Stephanie Duplechain (Iowa State University, USA), Eunice Mbarika (Our Lady of the Lakes University, USA), Atieno Ndede-Amadi (Kenyatta University, Kenya). Pages 803-807.
“ICTs are important tools that provide the [Sub-Saharan Africa] woman access to lifelong learning and training, to productive assets, and to credit. Neglecting to give women access to t...
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Paper 204
Web Based Teaching and Learning: Two Swiss Examples
Nicoletta Sala (University of Italian Switzerland, Switzerland). Pages 808-810.
The Internet, the Web and the multimedia technologies have modified the teaching and the learning environments. The teachers can use their own teaching materials and various kinds of di...
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Paper 205
Barriers of IT Diffusion in China
Hongjun Xu (University of Technology, Australia), Xiangjian He (University of Technology, Australia). Pages 811-814.
Major restructuring of all Information Technology and Telecommunications businesses in China grows rapidly over the past 10 years. China government realizes the important role of Inform...
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Paper 206
Towards the Fused Bayesian-Regularization Method for Computer-Aided Enhancement of the Remotely Sensed Imagery
Yuriy V. Shkvarko (CINVESTAV of the IPN, Mexico), José Luis Leyva-Montiel (CINVESTAV of the IPN, Mexico). Pages 815-817.
In this paper, we address a new approach to solving the ill-posed nonlinear inverse problem of reconstruction of the radar images of the wavefield sources distributed in the environment...
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Paper 207
Aggregated Maximum Entropy Variational Analysis Method for Magnetic Resonance Imagery
L. J. Morales-Mendoza (CINVESTAV of the IPN, Mexico), Y. V. Shkvarko (CINVESTAV of the IPN, Mexico), R. F. Vázquez-Bautista (CINVESTAV of the IPN, Mexico), J. L. Ponce-Dávalos (CINVESTAV of the IPN, Mexico). Pages 818-820.
There is a variety of computational paradigms for post-processing of biomedical magnetic resonance (MR) images based on the use of the maximum entropy (ME) image reconstruction method....
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Paper 208
A Transition Framework for the Enterprise Globalisation Process
Yi-Chen Lan (University of Western Sydney, Australia). Pages 821-824.
The aim of this paper is to propose a transition framework for enterprises involved in globalisation process. The proposed global transition framework consists of five phases: planning...
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Paper 209
A Virtual Community: A Strategic Initiative and Competitive Advantage for Small Businesses Engaged in E-Commerce
C. A. Dykman (University of St. Thomas, USA). Pages 825-828.
E-Commerce small businesses have an opportunity to build “sticky” relationships with their customers through effective management of information systems focused on building a virtual co...
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Paper 210
An Economic Perspective on the Flexibility of IT-Systems
Michael Amberg (University of Erlangen, Germany), Markus Hirschmeier (University of Erlangen, Germany). Pages 829-832.
Traditional capital budgeting models cannot appropriately capture the value of IT-systems. Real Option Pricing Theory provides a useful economic perspective on the valuation of IT-syste...
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Paper 211
Computer Reservation Systems Auditing Headaches in the Airline Industry
Evon Abu-Taieh (The Arab Academy for Banking and Financial Science, Amman, Jordan). Pages 833-836.
This paper discusses a problem faced by the Airline industry, the problem being reservations auditing. The problem is generated by two factors: the first is the lack of standardization...
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Paper 212
Communication in the Project Team and a Role of a Project Leader-Hierarchical Network Approach
Jerzy Kisielnicki (Warsaw University, Poland). Pages 837-840.
Success and failure in information technology (IT) projects depend on many factors. Based on the analysis of literature as well as Author’s research and experience, we can build a worki...
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Paper 213
Critical Social Systems as a Foundation for Knowledge Management
Steve Clarke (University of Hull, UK). Pages 841-843.
The argument of this paper is for knowledge management (KM) to be grounded in a particular perspective drawn from social systems theory. The perceived need for this is based on a conten...
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Paper 214
IT-Supported International Outsourcing of Software Production: An Exploratory Case Study
Anicet Yalaho (University of Jyväskylä, Finland), Chunling Wu (University of Jyväskylä, Finland), Nazmun Nahar (University of Jyväskylä, Finland), Timo Käkölä (University of Jyväskylä, Finland). Pages 844-852.
This study analyses how the IT-supported international outsourcing of software production (IT-SIOSP) process is executed. The paper analyzes an in-depth case study in the areas of inter...
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Paper 215
Implementing Information Technology Successfully: Lessons for Taiwanese Companies
Theophilus B. A. Addo (San Diego State University, USA). Pages 853-855.
The objective of this article is to discuss how Taiwanese companies can learn from the successes and failures of U.S. companies in implementing information technology (IT). This is an i...
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Paper 216
Identification Card for COTS-C Use and Development
Raphaël Michel (Université de Pau, France), Philippe Roose (Université de Pau, France), Franck Barbier (Université de Pau, France). Pages 856-859.
The increase in applications and the accompanying presence of more and more external experts prevents enterprises from remaining the master of their security. Because of this problem a...
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Paper 217
Motivation to E-Learn Within Organizational Settings: What is it and how could it be Measured?
Maria Alexandra Rentroia-Bonito (Instituto Superior Técnico / Technical University of Lisbon, Portugal), Joaquim Armando Pires Jorge (Instituto Superior Técnico / Technical University of Lisbon, Portugal). Pages 860-862.
E-Learning is expected to support organizations in being more adaptable and competitive, and individuals in becoming or staying more employable. However, current acceptance levels do no...
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Paper 218
Company Transformation as a Precondition for Becoming a Player in the Global Market
Jerzy Kisielnicki (Warsaw University, Poland), Stanislaw Sroka (Industrial and Trade Enterprise TRANSSYSTEM S.A., Poland). Pages 863-867.
The current trends in the world economy, including global IT development, has led to more and more enterprises leaving the narrow confines of functioning on a local market and have beco...
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Paper 219
Gender Differences in Learning through Online Collaboration in a Reserved Society
Eshaa Alkhalifa (University of Bahrain, Bahrain). Pages 868-870.
Collaboration during learning leads students to achieve high learning goals because it allows them to exchange ideas, and knowledge and assist each other during the learning process. Ho...
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Paper 220
The Effects of Live Problem Solving in an Internet Based Mathematics Tutorial System
Eshaa Alkhalifa (University of Bahrain, Bahrain). Pages 871-874.
Mathematics is an interactive domain where students have to evaluate and produce expressions. During learning the evaluation process is cognitively taxing so it hinders the learning pro...
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Paper 221
Applications Development with Web Services
Vincent C. Yen (Wright State University, USA). Pages 875-876.
“Web Services” draws a lot of attention today. At least a dozen leading IT companies are actively engaged in this field along with standard setting organizations. Significant progresses...
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Paper 222
Change Management: The Real Struggle for ERP Systems Practices
Paul Hawking (Victoria University, Australia), Andrew Stein (Victoria University, Australia), Susan Foster (Monash University, Australia). Pages 877-881.
Enterprise Resource Planning (ERP) systems have become an essential information systems infrastructure for large organisations. These organisations are now looking for ways to leverage...
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Paper 223
Cultural Diversity, Leadership, and Collaborative Learning Systems: An Experimental Study
John Lim (National University of Singapore, Singapore), Yingqin Zhong (National University of Singapore, Singapore). Pages 882-885.
Collaborative learning systems (CLS) have received increasing research attention owing to advances in technology as well as paradigmatic shifts in the educational arena. This paper repo...
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Paper 224
A Stage Model for E-Government Implementation
Keng Siau (Missouri University of Science and Technology, USA), Yuan Long (University of Nebraska-Lincoln, USA). Pages 886-887.
With the advancement of wired and wireless technologies in recent years, the concept of an e-government has attracted increasing interests from both researchers and practitioners. The E...
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Paper 225
Electronic Commerce in Small Businesses in New Zealand: A Focus Group Approach
Nabeel A.Y. Al-Qirim (Auckland University of Technology, New Zealand). Pages 888-891.
This focus group-based research lists a set of factors influencing electronic commerce (EC) adoption in small to medium-sized enterprises (SMEs) in New Zealand and attempts to explain t...
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Paper 226
Modelling Spaces and the UML
B. Unhelkar (University of Western Sydney, Australia), B. Henderson-Sellers (University of Technology Sydney, Australia). Pages 892-895.
As the industrial adoption of the UML grows, so also do the issues faced by practitioners of the art of modelling. While the UML does provide a standard mechanism for modelling, it span...
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Paper 227
A Cooperative Task Oriented Knowledge Management Paradigm Based on Multiple Intelligent Agents
Yao Li (National University of Defense Technology, P.R. China), Liu Fang (National University of Defense Technology, P.R. China), Chen Lei (National University of Defense Technology, P.R. China), Wu Qiang (National University of Defense Technology, P.R. China). Pages 896-898.
This article presents a new knowledge management paradigm and its support framework realized by multiple intelligent agents, which is suitable to the dynamic feature of knowledge flow i...
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Paper 228
Multi Agents Support Knowledge Management
Win Maung (University of Technology Sydney, Australia). Pages 899-903.
The paper presents ways for multi agents to support knowledge management in business processes. The support requires knowledge about how to manage collaborative processes to achieve com...
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Paper 229
Factors Affecting the Adoption of Intranets and Extranets by SMEs: A UK Study
Paul Windrum (University of Maastricht, The Netherlands), Pascale de Berranger (Manchester Metropolitan University Business School, UK). Pages 904-911.
The adoption of intranets and extranets involve major organisational innovation. Intranets alter the flows and content of internal communications, while extranets alter communications b...
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Paper 230
Identifying and Addressing the Extra Issues Involved in Assuring Quality of Client-Side Reflective and Dynamic Web Applications
M. S. Aun (Nagoya University, Japan), S. Yuen (Nagoya University, Japan), K. Agusa (Nagoya University, Japan). Pages 912-916.
This paper identifies the extra issues involved in assuring the quality attributes of Client-side Web Applications (CSWAPs) and then presents an approach for addressing such issues. The...
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Paper 231
Order Entry (OE): Improving Patient Care with Informatics
Marcia M. Andrews (Excelsior College, USA). Pages 917-920.
Delivering high quality medical care with improved outcomes while keeping associated costs down is the mantra of today’s health care environment. Converting a health care delivery syste...
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Paper 232
The Impact of Trust on the Technology Acceptance Model in Business to Consumer E-Commerce
Mary McCord (Central Missouri State University, USA), Pauline Ratnasingam (Central Missouri State University, USA). Pages 921-924.
Although its expected growth is exciting, online consumer spending has not reached expected levels. Previous research suggests that the profit potential of B2C has been limited by consu...
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Paper 233
Software Project Management in Education
Ann Johansson (University of Trollhättan/Uddevalla, Sweden). Pages 925-928.
Often problems occur in software development projects. They face problems with late deliveries, exceeds of cost estimate, failure to meet the requirements and so on. This study has been...
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Paper 234
Towards E-Government in a Small State: An AGILE Framework
Stewart Bishop (University of West Indies, Barbados), Stephen Savoury (University of West Indies, Barbados). Pages 929-934.
Small Caribbean states, opting to pursue services-oriented economies, have invested in information and communication technologies(ICT) to enhance their competitiveness in an environment...
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Paper 235
Is the Electronic Democracy to Blame for the Widening of the Digital Divide?
A. G. Van Der Vyver (Monash, South Africa). Pages 935-938.
In a special news report from the BBC, dated 14 October 1999, the following statement was made: ... for many it is easy to accept euphoric claims - like those of Vice President Al Gore...
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Paper 236
Organizational Dimension as an Influential Agent on Internet Usage in Hotel Businesses in Recife - Brazil
Marcia Moura Leite Lobianco (Instituto Pernambucano de Ensino E Cultura, Brazil), Anatalia Saraiva Martins Ramos (Universidade Federal do Rio Grande do Norte, Brazil). Pages 939-942.
The Internet technology changed the world, creating new forms of interaction between people, organizations and businesses. Hotel business is a branch of activity which has improved with...
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Paper 237
Towards an Integrated E-Government
Christian Seel (German Research Center for Artificial Intelligence, Germany), Oener Guengoez (German Research Center for Artificial Intelligence, Germany), Oliver Thomas (German Research Center for Artificial Intelligence, Germany). Pages 943-946.
Public administrations (PAs) tend to be permanently under an increased pressure to make their services and business processes more efficient, cost-effective and transparent. From the ma...
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Paper 238
Towards a Well-Balanced Quality Assessment of Electronic Media
G. Blaauw (University of Groningen, The Netherlands), M. Pama (University of Groningen, The Netherlands). Pages 947-950.
In the communication process between organizations and their external stakeholders, our society makes more and more use of electronic media. This article will examine in which way the q...
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Paper 239
Computer Information Systems Threat Analysis on Security
Yi Li (University of West Florida, USA), June Wei (University of West Florida, USA). Pages 951-953.
The threat from computer and information crime continues unabated and the financial toll is mounting. Despite the continued efforts of government and industry on investment and technolo...
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Paper 240
Physicians’ Perceptions and Intentions Regarding a Mobile Medical Information System: Some Basic Findings
Shengnan Han (Turku Centre for Computer Science (TUCS), Finland), Ville Harkke (Turku Centre for Computer Science (TUCS), Finland), Pekka Mustonen (Duodecim Medical Society, Finland), Matti Seppänen (Duodecim Medical Society, Finland), Markku Kallio (Duodecim Medical Society, Finland). Pages 954-957.
The article describes a mobile medical information system developed to meet physicians’ information needs in their daily work. As a basis for future studies, a questionnaire survey (n=5...
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Paper 241
Globalization and Latin America’s ’Digital Gap’: The Andean Community of Nations (CAN)
Heberto Ochoa-Morales (University of New Mexico, USA). Pages 958-960.
The Andean Community of Nations (CAN) and others countries in Latin America (LA) as any less developed countries (LDCs), are located by inception, on the wrong side of the ‘digital gap’...
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Paper 242
Forecasting on Information Systems Attack Sources
June Wei (University of West Florida, USA), Yi Li (University of West Florida, USA). Pages 961-963.
The stakes involved in information system security have risen. Organization is vulnerable to numerous types of attacks from many different sources. This intrusion results in a devastati...
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Paper 243
The Diffusion of Cyber Cafés in Sub-Saharan Africa: Country Case Studies
Victor W. Mbarika (Louisiana State University, USA), Muhammadou M. O. Kah (Rutgers University, USA), Moussa Keita (Southern University, USA). Pages 964-967.
Information technology use and access in Sub-Saharan Africa continue to increase significantly and has proven to be the major enabler that has helped users access and share information...

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