Welcome to the InfoSci Platform
Managing Modern Organizations Through Information Technology

Managing Modern Organizations Through Information Technology

Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
Copyright: © 2005 |Pages: 1358
ISBN13: 9781616921293|EISBN13: 9781466665354
DOI: 10.4018/978-1-61692-129-3
Cite Proceeding Cite Proceeding

MLA

Khosrow-Pour, D.B.A., Mehdi. "Managing Modern Organizations Through Information Technology." IGI Global, 2005. 1-1358. Web. 19 Apr. 2024. doi:10.4018/978-1-61692-129-3

APA

Khosrow-Pour, D.B.A., M. (2005). Managing Modern Organizations Through Information Technology (pp. 1-1358). doi:10.4018/978-1-61692-129-3

Chicago

Khosrow-Pour, D.B.A., Mehdi. "Managing Modern Organizations Through Information Technology." 1-1358 (2005), accessed April 19, 2024. doi:10.4018/978-1-61692-129-3

Export Reference

Mendeley
Favorite
As the field of information technology continues to grow and expand, it impacts more and more organizations worldwide. The leaders within these organizations are challenged on a continuous basis to develop and implement programs that successfully apply information technology applications. Managing Modern Organizations with Information Technology provides a collection of unique perspectives on the issues surrounding the management of information technology in organizations around the world and the ways in which these issues are addressed.

These proceedings from the 16th Annual Information Resources Management Association International Conference offer a wealth of knowledge related to the latest applied research and findings related to all aspects of information technology applications and management. Topics presented within the proceedings include knowledge management, data warehousing and mining, information ethics issues, enterprise resources planning, the human side of IT, and many more.

Managing Modern Organizations with Information Technology is a compilation of features including the latest research in the area of IT utilization and management and serves as a valuable source in support of teaching and research agendas worldwide.

Table of Contents

PDFHTML
Paper 1
Revisiting IS Project Management Strategies: The New Challenges
Evan W. Duggan (University of Alabama, USA). Pages 1-4.
Many organizations have made substantial investments in information systems (IS) delivery projects that have failed to satisfy the objectives for which they were commissioned; several p...
PDFHTML
Paper 2
Impacts of Web-Based Collaboration in Managerial Control and Work Practices: The Case of Introducing a Web-Based Collaboration Platform in a Construction Consortium
Athanasios Nikas (Athens University of Economics & Business, Greece), Angeliki Poulymenakou (Athens University of Economics & Business, Greece). Pages 5-8.
The focus of this paper is on the implementation of collaboration technologies in the context of the construction industry. Our empirical setting involves the introduction of a web-base...
PDFHTML
Paper 3
An Empirical Examination of the Relationship Between Computer Self-Efficacy and Computer Training Outcomes
Bassam Hasan (The University of Toledo, USA). Pages 9-12.
This study examines the relationships among computer self-efficacy and two key computer training outcomes, namely trainee reactions and learning performance, as well as the relationship...
PDFHTML
Paper 4
Computing Curricula Disputes: How Accreditation Documents and Curriculum Guidelines Might Help
János Fustos (Metropolitan State College of Denver, USA), Abel Moreno (Metropolitan State College of Denver, USA). Pages 13-16.
The paper reviews the model curricula guidelines on the computing fields and identifies alternatives to solve curricula disputes between academic areas. It also reviews how accreditatio...
PDFHTML
Paper 5
Dimensional Modeling: Identifying Patterns and Classifying Patterns
Mary Elizabeth Jones (Drexel University, USA), Il-Yeol Song (Drexel University, USA). Pages 17-19.
Software design is a complex activity. A successful designer requires knowledge and training in specific design techniques combined with practical experience. Designing a dimensional mo...
PDFHTML
Paper 6
Organizational Context and Business Process Analysis
Parag Kosalge (Grand Valley State University, USA). Pages 20-23.
Organizational context, comprising of deeply imbedded business models and mindsets, is widely neglected by process methodologies of transformational change. Case study research of two m...
PDFHTML
Paper 7
Innovative Model for Information Assurance Curriculum: A Teaching Hospital
Sanjay Goel (NYS Center for Info. Forensics & Assurance, USA), Damira Pon (NYS Center for Info. Forensics & Assurance, USA). Pages 24-27.
The paper presents a novel idea for information security education based on a teaching hospital concept. The model envisages real information security problems from industry and governm...
PDFHTML
Paper 8
The ProKMuni-Platform: Process Oriented Knowledge Management for Municipalities
Lars Algermissen (Westfälische Wilhelms - Universität Münster, ERCIS - European Research Center for Information Systems, Germany), Patrick Delfmann (Westfälische Wilhelms - Universität Münster, ERCIS - European Research Center for Information Systems, Germany), Björn Niehaves (Westfälische Wilhelms - University, Germany). Pages 28-31.
Public administrations are increasingly confronted with a modernization and service gap. Within the scope of eGovernment initiatives in the last few years, administrations try to overco...
PDFHTML
Paper 9
Configurative Reference Model-Based Development of Data Warehouse Systems
Ralf Knackstedt (European Research Center for Information Systems (ERCIS), University of Münster, Germany), Karsten Klose (European Research Center for Information Systems (ERCIS), University of Münster, Germany). Pages 32-39.
Developing Data Warehouse Systems requires specifications of the underlying business need in the form of information models. The development of information models is often both expensiv...
PDFHTML
Paper 10
The Effects of IS Success on Competitive Behavior
Scott C. Ellis (State University of New York at Buffalo, USA), G. Lawrence Sanders (State University of New York at Buffalo, USA), Edward J. Garrity (Canisius College, USA). Pages 40-43.
This research paper relates user satisfaction-based measures of IS success with competitive behavior. Drawing from research in the MIS and strategic management domains, this paper propo...
PDFHTML
Paper 11
The Effects of Customization on Satisfaction with Mobile Systems
Jean Lam (IBM, USA), Susy S. Chan (DePaul University, USA), Xiaowen Fang (DePaul University, USA), Jacek Brzenzinski (DePaul University, USA). Pages 44-47.
In the context of mobile commerce, many technology constraints, such as small screen displays and limited bandwidth, impede user adoption. It is crucial to customize interfaces, content...
PDFHTML
Paper 12
Implementing an Enterprise-Wide Geographic Information System Using an IRM-Centric Approach: A Case Study of the US Air Force Geobase Program
Mario L. Oliver (Barksdale AFB, USA), Ellen C. England (Air Force Institute of Technology, USA), Summer E. Bartczak (Air Force Institute of Technology, USA). Pages 48-52.
This paper presents the findings of a case-study analysis of the applicability and application of IRM principles to the implementation of an Air Force enterprise-wide geographic informa...
PDFHTML
Paper 13
Managing e-Business Change within a Global e-Marketplace
Colin Ash (Edith Cowan University, Australia). Pages 53-56.
This paper presents the results of a case study into the management of change in B2B e-marketplace adoption by a globally distributed mining company. The case represents a large buyer o...
PDFHTML
Paper 14
Prediction for Compound Activity in Large Drug Datasets Using Efficient Machine Learning Approaches
Larry J. Layne (University of New Mexico, USA), Shibin Qiu (University of New Mexico, USA). Pages 57-61.
Modern drug design requires activity prediction within a large number of chemical compounds using their descriptors that are often generated with high-noise in high-dimensional space. B...
PDFHTML
Paper 15
Using Online Courseware for Information Literacy Skills Development in a Multinational Program
Patricia A. H. Williams (Edith Cowan University, Australia), Julie Johnson (Edith Cowan University, Australia). Pages 62-64.
Information literacy skills are becoming a world-wide educational issue. Chalmers and Fuller (1996) suggest that we should not assume students commence university with the ability to de...
PDFHTML
Paper 16
Imagination and Strategy: Are They Compatible?
R. Keith Martin (Fairfield University, USA). Pages 65-67.
This case describes the founding, development, and near demise of a manufacturing company whose products were highly regarded in the marketplace. Begun by immigrants, and based on their...
PDFHTML
Paper 17
A Conceptual Framework and Model for Design of End-User Information Systems Curricula
Lola B. Smith (Morehead State University, USA), C. Steven Hunt (Morehead State University, USA), Rik Barry (Morehead State University, USA), Darla Hunt (Morehead State University, USA). Pages 68-71.
This paper’s objective is to create a better understanding of the need for developing an IT environment in Organizational & End-user Information Systems’ (OEIS) programs of study wherei...
PDFHTML
Paper 18
The Impact of the Entrepreneurial Characteristics of the CEO on eCommerce Adoption in SMEs in New Zealand
Nabeel A. Y. Al Qirim (United Arab Emirates University, United Arab Emirates). Pages 72-79.
This research attempted to investigate the impact of the CEO’s characteristics on eCommerce (EC) adoption in small businesses (SMEs) in New Zealand (NZ) and accordingly, endeavoured to...
PDFHTML
Paper 19
Critical Success Factors for Information Systems Implementation: An End-User Perspective
Hepu Deng (RMIT University, Australia), Pramila Gupta (Central Queensland University, Australia). Pages 80-82.
Successfully implementing information systems (IS) projects is of critical importance to the prosperity and even survival of modern organizations (Joshia and Laurel, 1998; Umble et al,...
PDFHTML
Paper 20
Efficiency and Effectiveness of Management in Project Oriented Organizations: The Role of Information Technology in the Organizations
Jerzy Kisielnicki (The University of Warsaw, Poland), Stanislaw Sroka (Transsystem S.A., Poland). Pages 83-86.
The complexity of management requires the application of relevant tools that enable the making of relevant decisions. The tool that enables management in the conditions of high complexi...
PDFHTML
Paper 21
IS/IT Investment Evaluation Practices in Australia and Taiwan: A Comparative Study
Chad Lin (Edith Cowan University, Australia), Helen Cripps (Edith Cowan University, Australia). Pages 87-90.
Information systems/information technology (IS/IT) investment evaluation has emerged as an important issue for managers in organizations around the world. The results show relatively hi...
PDFHTML
Paper 22
A Model of Controlling Occupational Fraud in Virtual Organizations
Paul J. Komiak (Memorial University of Newfoundland, Canada), Sherrie Xiao Komiak (Memorial University of Newfoundland, Canada). Pages 91-94.
With organizations becoming more complex, dynamic, and global, and due to the availability of new telecommunications and computing technologies, especially the Internet, forming virtual...
PDFHTML
Paper 23
WLAN Client Authentication
Göran Pulkkis (Arcada Polytechnic, Finland), Kaj J. Grahn (Arcada Polytechnic, Finland), Jonny Karlsson (Arcada Polytechnic, Finland). Pages 95-98.
This paper is an overview of client authentication in Wireless Local Area Networks (WLANs). Security policy issues for WLAN client authentication are briefly discussed. WLAN access mana...
PDFHTML
Paper 24
Information Technology Payoff and Time Lags
Cheon-Pyo Lee (Mississippi State University, USA), David A. Vance (Mississippi State University, USA), Xin Luo (Mississippi State University, USA). Pages 99-102.
A great deal of controversy exists about IT impacts on firm performance. While some researchers have reported positive impacts, other researchers have found negative or no impacts. Seve...
PDFHTML
Paper 25
System Conversion: Teaching versus Reality
Efrem G. Mallach (University of Massachusetts Dartmouth, USA). Pages 103-106.
This paper summarizes the coverage of conversion in 17 current textbooks from major publishers: ten for introductory MIS and seven for systems analysis. It compares this coverage with c...
PDFHTML
Paper 26
Factors Influencing a Laptop Initiative: An Empirical Study on Students’ Attitudes
Susan Elwood-Salinas (Texas A&M University - Corpus Christi, USA), Robert Cutshall (Texas A&M University - Corpus Christi, USA), Chuleeporn Changchit (Texas A&M University - Corpus Christi, USA). Pages 107-110.
Laptop computers have become widely used in many workplaces and schools and are currently the largest growth area within the personal computer market. For higher education, providing ex...
PDFHTML
Paper 27
Searching for Value in Researching the Adoption and Use of M-Services: Pilot Research Findings
Patricia McManus (Edith Cowan University, Australia), Craig Standing (Edith Cowan University, Australia). Pages 111-114.
Mobile services have become an important part of the e-commerce landscape. Although research has been conducted on what services people use and what value they attach to those services,...
PDFHTML
Paper 28
Issues and Challenges for Secured Ad Hoc Collaboration
Kristie Kosaka (Claremont Graduate University, USA), Samir Chatterjee (Claremont Graduate University, USA). Pages 115-117.
Advances in science and engineering are driven by collaborative efforts focused on sharing ideas, data and accessing computing resources and experimental facilities. Teams of researcher...
PDFHTML
Paper 29
Foundations of Component-Based Development and MDA
Liliana Favre (Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina). Pages 118-122.
The Model Driven Architecture (MDA) is a recent approach to modelcentric software development. Techniques that currently exist in MDAbased Case tools provide little support for dealing...
PDFHTML
Paper 30
Leveraging the Virtual Concept to Improve Value Delivery: Some Lessons from Hong Kong
O. K.B. Barima (University of Hong Kong, Hong Kong), S. M. Rowlinson (University of Hong Kong, Hong Kong). Pages 123-126.
This paper reports on some lessons learnt from empirical studies done in Hong Kong on the application of the virtual concept to improve value delivery. Selected cases in the constructio...
PDFHTML
Paper 31
Towards a Theory of Project Management Using Conceptual Modeling
Michael Thygs (European Research Center for Infor. Systems (ERCIS), Germany), Christian Brelage (European Research Center for Infor. Systems (ERCIS), Germany). Pages 127-131.
Despite considerable research on project management, the success rate of projects is still unacceptably low. At an average of 68% information system (IS) development projects were not c...
PDFHTML
Paper 32
Tapping on the Move: Fitts’ Law Under Mobile Conditions
Min Lin (UMBC, USA), Kathleen J. Price (UMBC, USA), Rich Goldman (UMBC, USA), Andrew Sears (UMBC, USA), Julie A. Jacko (Georgia Institute of Technology, USA). Pages 132-135.
Stylus-based interactions are a critical interaction technique for PDA devices due to their compact size. The validity of the classic Fitts’ Law model is unclear under mobile conditions...
PDFHTML
Paper 33
From Ontologies to the Semantic Web: The Engineering of Knowledge
Antonio M. Lopez Jr. (Xavier University of Louisiana, USA). Pages 136-139.
In any context area, knowledge management requires a holistic view of knowledge from the single, individual user to a global community of practice. This paper suggests a methodology tha...
PDFHTML
Paper 34
Aligning Project Management Office and Strategy: A Brazilian Case Study
Leandro Alves Patah (Polytechnic School of the Univ. of Sao Paulo, Brazil), Marly Monteiro de Carvalho (Polytechnic School of the Univ. of Sao Paulo, Brazil), Fernando José Barbin Laurindo (Polytechnic School of the Univ. of Sao Paulo, Brazil). Pages 140-143.
In the turbulence of the new economy, characterized by discontinuous, abrupt and sometimes unmanageable changes, companies should be able to make fast and responsive actions and innovat...
PDFHTML
Paper 35
Requirements for Operating Models of Virtual Educational Networks
Oliver Bohl (University of Kassal, Germany), Udo Winand (University of Kassal, Germany). Pages 144-147.
In order to illustrate requirements of virtual educational networks (VENs), operating models and their structure, the functions and roles in VENs along with their value creation process...
PDFHTML
Paper 36
Analysis of the Dimensions Involved in IT Evaluation
Cláudia Aparecida de Mattos (University of São Paulo, Brazil), Fernando José Barbin Laurindo (University of São Paulo, Brazil). Pages 148-151.
According to Smithson & Hirschheim (1998), due to pressures to implement costs reduction and improve the quality of products and customer services, the organizations have been facing th...
PDFHTML
Paper 37
A UML Based Approach for “Patient Pathway” Modeling
Nicola Fiore (University of Lecce, Italy), Anna Bruno (SOIN2000 Srl, Italy). Pages 152-156.
In the last years, Italian Health systems have been redesigned considering patient as the centre of processes instead of the clinical event. So Ministry of Health has introduced the con...
PDFHTML
Paper 38
IT Project Failures: Improvement Opportunities for Project Managers and Organizations
Daniel S. Lah (Elli Liilly & Company, USA). Pages 157-159.
Some project management experts believe that ninety percent of projects that fail do so on day one (Brief encounters, 2002). Determining what constitutes an IT project failure is a subj...
PDFHTML
Paper 39
Use of Reconnaissance Patterns for Intelligent Monitoring Model
Mariana Hentea (Southwestern Oklahoma State University, USA). Pages 160-163.
The increasing number of computer security attacks and intrusions affect organizations around the globe. This situation made security event management become mainstream important. One m...
PDFHTML
Paper 40
Webmaster Perceptions of Ethics within an IT Setting
Alfreda Dudley (Towson University, USA), Jonathan Lazar (Towson University, USA). Pages 164-167.
While information ethics is frequently discussed in research and education circles, it is important to examine how actual IT professionals perceive the topic of ethics in a workplace se...
PDFHTML
Paper 41
Electronic Banking as a Direction for Development of Banking: What Makes the Application of Information Technology (IT) Effective in Development of Electronic Banking?
Jerzy Kisielnicki (Warsaw University, Poland), Sylwia Filipek (Warsaw University, Poland). Pages 168-171.
This paper answers the following question: Why do the investments in electronic banking not bring the expected returns? This research proves that there are two factors that limit the wi...
PDFHTML
Paper 42
User Acceptance of Technology and Success in IS Implementation
Eivind Brevik (The Norwegian School of Infor. Technology, Norway). Pages 172-175.
To achieve business effects from IT investments it is important to understand the forces of user acceptance. This paper evaluates how useful the Unified Theory of Acceptance and Use of...
PDFHTML
Paper 43
Assessing the Impacts of Establishing an Internet Café in the Context of a Developing Nation
Sherif Kamel (The American University in Cairo, Egypt). Pages 176-181.
Looking at developing countries, it is obvious that most of them fall behind the rest of the world in terms of development due to several reasons such as poverty, illiteracy and poor ec...
PDFHTML
Paper 44
A Study of IT Use in Small and Medium Businesses in Melbourne, Australia
Stephen Burgess (Victoria University, Australia). Pages 182-185.
This paper reports on the results of a series of interviews with thirteen small and medium-sized businesses in Melbourne, Australia – ten small businesses and three medium sized busines...
PDFHTML
Paper 45
Partial Completion of Activity in Business Process Specification
Joe Y. C. Lin (The University of Queensland, Australia), Maria E. Orlowska (The University of Queensland, Australia). Pages 186-189.
We examine the current workflow modelling capability from a new angle and demonstrate a weakness of current workflow specification languages in relation to execution of activities. This...
PDFHTML
Paper 46
The Blurring of On-Campus and Off-Campus Education: A Position Paper
Patricia A. H. Williams (Edith Cowan University, Australia), Rachel Mahncke (Edith Cowan University, Australia). Pages 190-193.
There was a time when an on-campus student gained his or her subject knowledge from attendance at lectures and primarily used this medium to assimilate and develop an understanding of t...
PDFHTML
Paper 47
Evaluating Quality Perception in IT Services: A Brazilian Exploratory Study
Eduardo Margara da Silva (University of São Paulo, Brazil), Gin Kwan Yue (University of São Paulo, Brazil), Roberto Gilioli Rotondaro, Fernando José Barbin Laurindo. Pages 194-197.
The IT areas assumed, sometimes even involuntarily, an outstanding position, since the competition level attributed to business now depends on IT capabilities in order to provide the co...
PDFHTML
Paper 48
The Impact of Interpersonal Conflict Between Managers and Users on Information Systems Success During the Implementation of a New Information System
Øystein Sørebø (Buskerud University College, Norway), Tor J. Larson (Norweigan School of Mgt., Norway), Ann-Kristin Elstad (Buskerud University College, Norway), Anita Gustavsen (Buskerud University College, Norway). Pages 198-201.
During the implementation phase, interpersonal conflict among managers and users has a direct influence on information systems success. The theoretical meaning of interpersonal conflict...
PDFHTML
Paper 49
Evaluating E-Business Level of Firms and Industries: The KEBIX Case
Dong-Sung Cho (Seoul National University, Korea), Hea-Jung Kim (Dongguk University, Korea), Kyoung Jun Lee (Kyung Hee University, Korea). Pages 202-204.
For the systematic planning and implementation of e-business, an objective and quantifiable evaluation metric should be developed. Such an e-business evaluation methodology is a pre-req...
PDFHTML
Paper 50
The Expectance-Confirmation Model of IS Continuance: A Replication in a Scandinavian E-Bank Context
Anne Sørebø (Buskerud University College, Norway), Johnny Andreassen (Buskerud University College, Norway), Roger Karlsson (Buskerud University College, Norway). Pages 205-207.
This paper investigates whether Bhattacherjee’s (2001) findings from his test of the Expectation-Confirmation Model of IS continuance in a consumer setting in USA, could be generalized...
PDFHTML
Paper 51
Comparing and Matching Privacy Policies Using Community Consensus
George Yee (National Research Council Canada, Canada), Larry Korba (National Research Council Canada, Canada). Pages 208-211.
The growth of the Internet is increasing the deployment of e-services in such areas as e-commerce, e-learning, and e-health. In parallel, service providers and consumers are realizing t...
PDFHTML
Paper 52
Enhancing Information Security: A Qualitative Risk Analysis Method for Overcoming the Insider Threat
Patricia Y. Logan (Marshall University, USA), Allen C. Clarkson (Independent Consultant, USA). Pages 212-215.
A number of recent studies document that “the insider” is a significant risk to information security. The results of these studies suggest that a new approach be used to assess, inform,...
PDFHTML
Paper 53
A Benchmark Comparison Between Native XML and Relational Databases
Alexander van der Linden (University of Liverpool, The Netherlands), Paul Darbyshire (Victoria University, Australia). Pages 216-219.
The growth of the Internet and of XML has dramatically affected the way information is exchanged and combined. An indicator of the extent is that every major database vendor has added X...
PDFHTML
Paper 54
Information Security Risk Analysis: A Matrix-Based Approach
Sanjay Goel (University at Albany, USA), Vicki Chen (General Electric Energy, USA). Pages 220-223.
This paper presents an information security risk analysis methodology that links the assets, vulnerabilities, threats and controls of an organization. The approach uses a sequence of ma...
PDFHTML
Paper 55
New Landscapes: Teaching to Avoid Plagiarism in the Web Environment
Paul Darbyshire (Victoria University, Australia), Stephen Burgess (Victoria University, Australia). Pages 224-227.
The adoption of the Web by higher education as a research tool, source of information, and now as a replacement for the classroom itself has been a two-edged sword. While students now h...
PDFHTML
Paper 56
Coalition Formation in Negotiations: Interacting Effects of Cultural Diversity and Negotiation Support Systems
Xiaojia Gao (National University of Singapore, Singapore), John Lim (National University of Singapore, Singapore). Pages 228-231.
Cross-cultural negotiations have become increasingly prominent. Most research on negotiation support systems (NSS) has been confined to dyadic settings which do not quite tally with the...
PDFHTML
Paper 57
Conceptual Optimization in Business Process Management
Yves Callejas (Université de Nice-Sophia Antipolis, France), Jean Louis Cavarero (Université de Nice-Sophia Antipolis, France), Martine Collard (Université de Nice-Sophia Antipolis, France). Pages 232-237.
To optimise business processes is a very complex task. The goal is double: to improve productivity and quality. The method, developed in this paper, is composed of 4 steps : the first o...
PDFHTML
Paper 58
A Meta-Analysis of the Sunk Cost Effect on Project Escalation
Jijie Wang (Georgia State University, USA), Mark Keil (Georgia State University, USA). Pages 238-241.
Escalation is a serious management problem and sunk costs can promote escalation behavior. While many laboratory experiments have been conducted to examine the sunk cost effect on escal...
PDFHTML
Paper 59
A Conceptual IT Training Model for Motivations to Learn and Transfer, and Organizational Performance
Albert C.K. Leung (Lingnan University, Hong Kong). Pages 242-245.
In this paper, an integrated model for IT training is built, which is unique in mainly three aspects. Firstly, IT training is considered in an organizational context which contains orga...
PDFHTML
Paper 60
Technology and Inter-Organizational Trust: Examining Determinants of Post-Adoption Utilization
Susan K. Lippert (Drexel University, USA). Pages 246-249.
This study investigates the influence of technology trust and interorganizational trust on first-tier supply chain members’ post-adoption behavior toward a specialized information techn...
PDFHTML
Paper 61
Linking Critical IT Skills to Industry Needs: A Study
Donald Caputo (Robert Morris University, USA), Gary A. Davis (Robert Morris University, USA), Paul Kovacs (Robert Morris University, USA), John C. Turchak (Robert Morris University, USA). Pages 250-253.
As the information technology profession continues to grow, educators are challenged to meet employer needs by maintaining the currency and relevance of IT education. This paper reports...
PDFHTML
Paper 62
Exploration of Conceptual Models: Application of the GOM Framework
Christian Janiesch (European Research Center for Information Systems (ERCIS), Germany), Christian Brelage (European Research Center for Information Systems (ERCIS), Germany), Roland Holten (Frankfurt University, Germany). Pages 254-257.
Conceptual modeling is widely perceived as a core element of the IS discipline. Conceptual models are used for a variety of different purposes (for instance software engineering or orga...
PDFHTML
Paper 63
Epistemological Perspectives on Multi-Methodological Electronic Government Research
Bjoern Niehaves (University of Muenster, Germany), Lars Algermissen (University of Muenster, Germany), Joerge Becker (University of Muenster, Germany). Pages 258-261.
Conducting eGovernment research, multi-national and multi-disciplinary collaboration becomes more and more important. Researchers from different (national) research communities and/or a...
PDFHTML
Paper 64
Applying Group Research Framework to Knowledge Management
Julian Lin (National University of Singapore, Singapore), Kwok Kee Wie (National University of Singapore, Singapore), Hock Chuan Chan (National University of Singapore, Singapore). Pages 262-266.
This paper describes the similarities shared between group research and knowledge management research, and proposes a framework derived from group research which consists of five contex...
PDFHTML
Paper 65
A Comparative State-of-the-Art for Flexible Workflow Modeling
Selmin Nurcan (Université Paris 1 - Panthéon - Sorbonne, France), Awatef Hicheur (CNAM, France). Pages 267-271.
Durring the early 90’s, workflow technologies were the only ones to offer a transversal integration capacity to the enterprise applications. However, formalisms proposed for workflow sp...
PDFHTML
Paper 66
How Do We Accept Technology? The Effect of Individual Differences
Khaled Dahawy (The American University in Cairo, Egypt), Sherif Kamel (The American University in Cairo, Egypt). Pages 272-276.
Individual factors and their effect on the rate of acceptance of technology is one of the most important research questions related to technology acceptance. Several theories have addre...
PDFHTML
Paper 67
Knowledge Management Systems Success Factors: An Investigation in Middle-Eastern Organizations
Kamla Ali Al-Busaidi (Claremont Graduate University, USA), Lorne Olfman (Claremont Graduate University, USA). Pages 277-281.
This study examines the social and technical factors that enable a successful knowledge management systems (KMS) deployment in Middle-Eastern organizations based on Davenport and Prusak...
PDFHTML
Paper 68
E-Supply Chain Orchestration Using Web Service Technologies: A Case Using BPEL4WS
Simon Samwel Msanjila (University of Amsterdam, The Netherlands), Tamrat Tewoldeberhan (Delft University of Technology, The Netherlands), Wieke Bockstael-Blok (Delft University of Technology, The Netherlands), Marijn Janssen (Delft University of Technology, The Netherlands), Alexander Verbraeck (Delft University of Technology, The Netherlands). Pages 282-285.
The world today is witnessing a growing interest in conducting supply chain business processes electronically. Different supporting technologies are emerging, and many are already avail...
PDFHTML
Paper 69
Cutting Through the Gordian Knot of Inefficient Healthcare Processes with the IC
Nilmini Wickramasinghe (Cleveland State University, USA), Jonathan L. Schaffer (The Cleveland Clinic, USA). Pages 286-289.
Medical science has made revolutionary changes in the past decades. Contemporaneously however, healthcare has made incremental changes at best. One area within healthcare that best exem...
PDFHTML
Paper 70
The Development of Business Models for Internet Portals: An Explorative Investigation of Revenue Streams
Björn Ortelbach (Inst. for Infor. Systems, Germany). Pages 290-293.
While companies in traditional industries generate their revenue directly in exchange for products they sell to their customers, the situation for e-business companies is more complex....
PDFHTML
Paper 71
A Framework for Language-Action Modeling in UML
Peter Rittgen (University College of Borås, Sweden). Pages 294-297.
The Language-Action Perspective (LAP) considers communication as the backbone of any organization. The structure of communication mirrors the structure of the organization and its proce...
PDFHTML
Paper 72
Competency Based Teacher Education Program in Instructional Technology
David Carbonera (Duquesne University, USA). Pages 298-299.
The purpose of this paper will report on the use of technology-based competencies to educate pre-service teachers in the integration of instructional technology techniques.
PDFHTML
Paper 73
A Longitudinal Case Study of End-User Satisfaction
Timo Leino (Turku School of Economics & Business Admin., Finland). Pages 300-303.
In this research, the end-user satisfaction has been studied in a longitudinal research. A survey based on UIS and EUCS models has been carried out in 1996, 1999 and 2003 in a business...
PDFHTML
Paper 74
A Process Modeling Approach to Identify and Locate Potential Crucial Knowledge: The GAMETH? Framework
Michel Grundstein (LAMSADE, Paris - Dauphine University, France), Camille Rosenthal-Sabroux (LAMSADE, Paris - Dauphine University, France). Pages 304-308.
In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge, either tacit or explicit, will need to be specifically capitalized...
PDFHTML
Paper 75
A Blackboard-Oriented Architecture for e-Government Service Composition
Costas Vassilakis (University of Peloponnese, Greece), Anya Sotiropoulou (University of Peloponnese, Greece), Dimitrios Theotokis (University of Peloponnese, Greece), Dimitris Gouscos (University of Peloponnese, Greece). Pages 309-312.
A requirement for electronic government initiatives to succeed is the ability to offer a citizen-centric view of the government model. The most widely adopted paradigm supporting this t...
PDFHTML
Paper 76
A Field Study of Database Communication Utilizing a Voice Activated Medical Tracking Application
James Rodger (Indiana University of Pennsylvania, USA), Parag C. Pendharkar (Pennsylvania State University, USA). Pages 313-314.
This paper utilizes a field study to investigate database communication issues peculiar to users of a voice activated medical tracking application (VAMTA). Specifically, this study inve...
PDFHTML
Paper 77
E-Business Transformation: An Emerging Model of Change in the E-Fulfilment Industry
Paul Alexander (Edith Cowan University, Australia), Janice M. Burn (Edith Cowan University, Australia). Pages 316-318.
This paper presents the results of a two stage study examining the capabilities of 48 leading e-fulfilment suppliers in the UK. A theoretical model of e-fulfilment was derived from the...
PDFHTML
Paper 78
Getting the Best Value from the Intranet: A Case Study
Hardev Ubhi (Loughborough University, UK), Ray Dawson (Loughborough University, UK), Thomas W. Jackson (Loughborough University, UK), Mark Goodson (Loughborough University, UK). Pages 319-322.
Many companies have established Intranets that offer their employees corporate wide information. This paper reviews the points needed for consideration when developing a successful site...
PDFHTML
Paper 79
Leadership on Distance: The Effects of Distance on Communication, Trust and Motivation
Svein Bergum (Eastern Norway Research Institute, Norway), Jan Tore Selvik (Norweigan Public Road Admin., Norway). Pages 323-331.
In almost all studies of management of telework, the leader is at the office and his subordinates are located at a distance, either at home or mobile at other remote locations (Bergum,...
PDFHTML
Paper 80
Customer Retention Strategies on Corporate Web Sites: An Empirical Study
Irene Pollach (Vienna University of Economics & Business Administration, Austria), Horst Treiblmaier (Vienna University of Economics & Business Administration, Austria). Pages 332-335.
With too many competing offers on the World Wide Web, it is increasingly difficult for companies to draw people to their Web sites and, more importantly, to make them stay and return. E...
PDFHTML
Paper 81
Teaching Information Fluency: A New Pedagogical Framework
Anne Matheus (Marist College, USA), Rita Longo (Marist College, USA), Roger Norton (Marist College, USA). Pages 336-339.
In facing the challenges of the information age, many colleges have revisited and reinvigorated their courses in computer literacy and information literacy. The first is usually taught...
PDFHTML
Paper 82
E-Learning Critical Success Factors: An Exploratory Investigation of Student Perceptions
Hassan M. Selim (United Arab Emirates University, United Arab Emirates). Pages 340-346.
Information technology and intense competition are reshaping universities worldwide. Universities have to utilize and integrate information technology in teaching and learning in order...
PDFHTML
Paper 83
Web Service-Based ERP Systems and an Open Security Model
Nico Brehm (Otto-von-Guericke-Universität Magdeburg, Germany), Jorge Marx Gómez (Otto-von-Guericke-Universität Magdeburg, Germany), Claus Rautenstrauch (Otto-von-Guericke-Universität Magdeburg, Germany). Pages 347-349.
Modern enterprise resource planning (ERP) systems like SAP R/3 or Oracle Applications consist of many software components which provide specific functionality. However, these ERP system...
PDFHTML
Paper 84
Understanding Strategic IS Alignment: Toward a Process Guide Framework
LeAnn A. Hilgers (Auckland University of Technology, New Zealand), Felix B. Tan (Auckland University of Technology, New Zealand). Pages 350-353.
The need for strategic alignment of business and information systems (IS) strategies and objectives has become increasingly important to organizations, yet little is known about the app...
PDFHTML
Paper 85
A .NET Remoting Medical Record Management System
Farid Hallouche (Saginaw Valley State University, USA), Matt Wendling (Saginaw Valley State University, USA). Pages 354-357.
The work presented here demonstrates that .Net Remoting is a simple yet powerful tool that enables disparate applications on different platforms to communicate transparently in a distri...
PDFHTML
Paper 86
Application Usage Mining to Improve Enterprise Workflows: ERP Systems SAP R/3 as Example
Gamal Kassem (Otto von Guericke University, Denmark), Claus Rautenstrauch (Otto von Guericke University, Denmark). Pages 358-362.
As a result of the users interaction with modern business application systems1, e.g. SAP R/3, users leave traces in the form of log, protocol and trace data. These data can be consulted...
PDFHTML
Paper 87
Relationships Between Consistency of CRM and User Preferences in E-Commerce
A. Ant Ozok (University of Maryland Baltimore County, USA), Kristen Oldenburger (Booz Allen Hamilton, USA), Gavriel Salvendy (Purdue University, USA). Pages 363-365.
The recent advent of e-commerce can be seen as an acceleration factor in the growth of CRM. Until the inception of the Internet and ecommerce, business-to-consumer shopping processes mo...
PDFHTML
Paper 88
Modelling XML and Web Services Messages with UML
Samir El-Masri (University of Western Sydney, Australia), Bhuvan Unhelkar (University of Western Sydney, Australia). Pages 366-370.
Web Services (WS) are rapidly replacing the existing distributed computing technologies such as DCOM, CORBA/IIOP and RMI. Extensible Markup language (XML) Web Services are based on XML...
PDFHTML
Paper 89
Mobile Healthcare Information Systems: Thru’ the Ant Lens
Bardo Fraunholz (Deakin University, Australia), Chandana Unnithan (Deakin University, Australia). Pages 371-374.
Deployment of mobile technologies and applications in healthcare are becoming prevalent worldwide. As mobile innovation and standards in wireless continue to evolve, so does the mobile...
PDFHTML
Paper 90
Data Warehouse Projects: Increasing Awareness for Assumptions and Complexity from the Perspectives of Business and IT
Alexander Dreiling (University of Münster, Germany), Marta Indulska (University of Queensland, Australia). Pages 375-379.
Data warehouse research quickly gained momentum in the mid 1990s after conceptual foundations have been laid and rapid advancements in database technology made the management of large a...
PDFHTML
Paper 91
A Model to Enhance Risk Management of IT-Supported Business Processes
Christian Otto (Otto-von-Guericke-Universität Magdeburg, Germany), Claus Rautenstrauch (Otto-von-Guericke-Universität Magdeburg, Germany). Pages 380-383.
KonTraG and Basel II explicitly require enterprises to implement a risk management system including a forewarn function. Monitoring systems for technical infrastructure deliver basic da...
PDFHTML
Paper 92
Embedded SOAP Server on the Operating System Level for Ad-Hoc Automatic Real-Time Bidirectional Communication
Thomas B. Hodel (University of Zurich, Switzerland), Florian Specker (University of Zurich, Switzerland), Klaus R. Dittrich (University of Zurich, Switzerland). Pages 384-387.
Applications using SOAP messages for communication purposes invoke one or several web-services and normally receive a return message for each call. In addition to this, our solution pro...
PDFHTML
Paper 93
A Firm Level Study of Information Technology Productivity to Company Size Using Financial and Market Based Measures
Alan R. Peslak (Penn State University, USA). Pages 388-391.
The Productivity Paradox, first identified by economist Robert Solow, is the concept that despite increases in information technology expenditures, productivity gains have not been reco...
PDFHTML
Paper 94
E-Mail in Government: Networks in the Shadow of Hierarchy
Albert Jacob Meijer (Utrecht School of Governance, The Netherlands). Pages 392-394.
Government organizations all around the world use e-mail as a medium for internal and external communication. One could easily argue that many governments could not function properly wi...
PDFHTML
Paper 95
A Web-Based Project Network Diagram Modelling System
Lulu Zhang (Monash University, Australia), Raymond K.Y. Li (Monash University, Australia). Pages 395-398.
Surveys on existing research works indicate that diagrams are better than text in modelling complex structure such as a project. When a project is modelled using a network diagram, more...
PDFHTML
Paper 96
IT Auditing: A Possible Career for MIS Majors
Jeffrey W. Merhout (Miami University, USA), Pauline E. Conthran (Fifth Third Bancorp, USA). Pages 399-401.
There is a growing phenomenon in the United States in the IT audit profession to hire MIS majors, even those who have little or no formal education in auditing. Moreover, the demand for...
PDFHTML
Paper 97
Assessing Satisfaction and Academic Locus of Control of Dropout Students in e-Learning Courses
Yair Levy (Nova Southeastern University, USA). Pages 402-406.
Although studies have been conducted related to dropouts from on campus and distance education courses, none provide a clear definition of dropout from academic courses. It is the main...
PDFHTML
Paper 98
Online-Questionnaire Design: Establishing Guidelines and Evaluating Existing Support
Joanna Lumsden (NRC IIT e-Business, Canada), Wendy Morgan (University of New Brunswick, Canada). Pages 407-410.
As a new medium for questionnaire delivery, the internet has the potential to revolutionise the survey process. Online (web-based) questionnaires provide several advantages over traditi...
PDFHTML
Paper 99
Modelling Multi-Facetted Purposes of Artefacts
Colette Rolland (Université Paris, France), Naveen Prakash (JIIT, India). Pages 411-414.
Whereas software variability deals with customisation and adaptability of software, we consider here the issue of modelling variability for Information System artefacts. We view variabi...
PDFHTML
Paper 100
Developing Web-Based Computer Lab with InfoPath
Li Chao (University of Houston - Victoria, USA). Pages 415-417.
This paper considers an IT solution for Web-based teaching. It discusses issues in consuming data posted by the instructor on the Web through XML Services. We will compare the XML data...
PDFHTML
Paper 101
Guidelines for a Successful Computer Professional Internship Program
Parviz Partow-Navid (California State University, Los Angeles, USA), Ludwig Slusky (California State University, Los Angeles, USA). Pages 418-420.
One commonly heard criticism of business colleges is that graduates are not well prepared for the job market. The concern is that colleges put too much emphasis on theory and not enough...
PDFHTML
Paper 102
Evaluation of a Web-Based Tutoring System for Java: Design Implications
Henry H. Emurian (UMBC, USA). Pages 421-424.
To assess the relative effectiveness of a Java tutor, three groups of eight students learned a Java applet under three instructional conditions: (1) web-based programmed instruction tut...
PDFHTML
Paper 103
Trust, Quality and Motivation in Consumer-to-Consumer Interactions on the WWW
Irene Pollach (Vienna University of Economics & Business Admin., Austria). Pages 425-428.
Finding information on products has never been easier. Prospective buyers can find information not only on merchants’ Web sites, but they can also turn to online product forums and read...
PDFHTML
Paper 104
The Philosophy of System Development Methodology
Jerome B. Heath (Metropolitan State University, USA). Pages 429-431.
Standard systems analysis (e. g. Yourdon and Constantine, 1972) is based on the systems approach, the scientific method, and the structured view of communication. The systems approach w...
PDFHTML
Paper 105
Using Handheld Technology to Monitor Diabetes in Remote Communities*
Shirley Ann Becker (Florida Institute of Technology, USA). Pages 432-435.
Handheld technology in a telemedical environment offers an unprecedented opportunity to bring healthcare to remote regions of the U.S. It provides a portable and low cost means of proac...
PDFHTML
Paper 106
Applying the Target and Shield Model to Wireless Technologies
Laura Lally (Hofstra University, USA), James J. Nolan (InterDigital Communications Corp, USA). Pages 436-439.
This paper presents Lally’s Target and Shield model and its implications for Wireless Technologies. The Target and Shield model, which is grounded in Normal Accident Theory and the Theo...
PDFHTML
Paper 107
Towards an e-Learning Model of Self-Tutoring
Rebecca Grasser (Cleveland State University, USA), Santosh Misra (Cleveland State University, USA). Pages 440-443.
This paper presents Lally’s Target and Shield model and its implications for Wireless Technologies. The Target and Shield model, which is grounded in Normal Accident Theory and the Theo...
PDFHTML
Paper 108
The E-Collaboration Paradox: A Study of 290 New Product Development Teams
Ned Kock (Texas A&M International University, USA), Gary Lynn (Stevens Institute of Technology, USA). Pages 444-448.
There has been significant evidence that electronic media pose obstacles to communication when used to support collaborative tasks, especially tasks that involve intense communication....
PDFHTML
Paper 109
Building Optimal Back-Propogation Trained Neural Networks for Firm Bankruption Predictions
Gary Qing Guan (20th Century Fox, USA), Jim Q. Chen (St. Cloud State University, USA). Pages 449-452.
There have been considerable research activities in developing optimal neural networks during the past couple of decades. Optimal neural networks have good generalization ability and in...
PDFHTML
Paper 110
A Web-Based Project Office System Supporting Lesson-Learned
Raymoond Koon-Ying Li (Monash University, Australia). Pages 453-456.
It is a common belief that the lessons learned from previous projects, if utilized, can help to increase the chance of success for a project. However, this would not happen unless suffi...
PDFHTML
Paper 111
Architectural Evaluation Support Tools
Phillip Schmidt (The Aerospace Corporation, USA), Greg Mulert (The Aerospace Corporation, USA), Zaven Petrosyan (The Aerospace Corporation, USA). Pages 457-461.
The Software Architecture Representation Analysis Experimentation Environment (SARAEE) is an applied research project that investigates architectural representation issues that arose fr...
PDFHTML
Paper 112
The Impact of Web Assurance Seals on Consumer Trust
Xiaorui Hu (Saint Louis University, USA), Guohua Wu (San Jose State University, USA), Yuhong Wu (William Paterson University, USA), Han Zhang (Georgia Institute of Technology, USA). Pages 462-464.
Electronic commerce (e-commerce) is growing rapidly despite the overall dismal economy in recent years (U.S. Census Bureau 2004). However, e-commerce still has some important hurdles to...
PDFHTML
Paper 113
Staff Reactions to the Implementation of Electronic Monitoring and Control of Email Systems: A Contemporary Case Study
Aidan Duane (Waterford Institue of Technology (WIT), Ireland), Patrick Finnegan (University College Cork, Ireland). Pages 465-467.
An email system is a critical business tool, and an essential part of organisational communication. However, many organisations have experienced negative impacts from email systems rece...
PDFHTML
Paper 114
Scenarios for Privacy Rights Management Using Digital Rights Management
Larry Korba (National Research Council of Canada, Canada), Ronggong Song (National Research Council of Canada, Canada), George Yee (National Research Council of Canada, Canada), Bomy Chen (National Research Council of Canada, Canada). Pages 468-471.
With the growing spate of privacy laws worldwide, managing privacy has become very important. However, even in countries with well-established and understood privacy laws, there are cur...
PDFHTML
Paper 115
Cyber-Terrorism: A Threat to Australia?
Christopher Beggs (Monash University, Australia). Pages 472-475.
Terrorism has become a major concern for the Australian Government and the Australian community since the September 11 2001 attacks in the US and the Bali bombings in 2002. This paper e...
PDFHTML
Paper 116
Do the Key Mediating Variables of Overall Satisfaction, Trust and Commitment Affect Low and High Relational Customers’ Future Intentions in Virtual Auctions?
Thomas J. Decker (Nova Southeastern University, USA), Andrew Borchers (Kettering University, USA). Pages 476-479.
This paper develops a pair of research models and related hypotheses to address the question “Do the key mediating variables of overall satisfaction, trust and commitment affect low and...
PDFHTML
Paper 117
Adoption of IT and E-Commerce Tools in the Business Sector in South Africa and Australia: A Comparison
V. S. Venkatesan (University of Western Australia, Australia), Kevin Johnston (University of Cape Town, South Africa). Pages 480-483.
Despite digital divide, use of computers, the Internet and other information technology (IT) tools is steadily increasing in developed countries such as Australia. However, following th...
PDFHTML
Paper 118
Integrating Knowledge Across Organizations: The Role of Social Capital
Mamata Bhandar (National University of Singapore, Singapore), Pan Shan-Ling (National University of Singapore, Singapore), Bernard C.Y. Tan (National University of Singapore, Singapore), Goh Puay-Guan (SembCorp Logistics, Singapore). Pages 484-487.
With inter-organizational collaborations in distinct forms (e.g. strategic alliances, joint ventures) being on the rise, knowledge management needs to extend beyond organizational bound...
PDFHTML
Paper 119
Does Optional Web-Based Seminar Support Better (Constructivist) Learning in the Basics of Informatics?
Pekka Makkonen (University of Jyväskylä, Finland). Pages 488-491.
This paper describes the use of the web as a complementary addition to conventional lectures in the learning of the basics of informatics. We utilize a slideshow with links, search engi...
PDFHTML
Paper 120
The State of VoIP Adoption in Contemporary Organizations
Catherine Bakes (Kent State University, USA), Kholekile Gwebu (Kent State University, USA), David X. Zhu (Kent State University, USA). Pages 492-495.
To the best of our knowledge, this is the first study to discuss the factors influencing VoIP adoption, among different organization types at different organizational levels. Our intent...
PDFHTML
Paper 121
The Myths of E-Government: Looking Beyond the Assumptions of a New and Better Government
Vincent M.F Homburg (Erasmus University Rotterdam, The Netherlands). Pages 496-498.
In various national policy documents regarding e-government, the image of a new and better government is taking shape. This new and better government is more responsive to the needs of...
PDFHTML
Paper 122
SME’s Perceptions of IOR Impact on Customer Loyalty in B2B E-Commerce: An Empirical Analysis
Assion Lawson-Body (University of North Dakota, USA), Abdou Illia (Eastern Illinois University, USA). Pages 499-502.
This study is an empirical examination of the impact of the Internet’s web tools on the inter-organizational relationships (IOR) between SMEs and their loyal customers. Data collected f...
PDFHTML
Paper 123
Organizing Project Management Maturity in a System Integrating Company
Roque Rabechini Jr. (Cobra Technologia, Brazil), Rogério Pelloso Gelamo (Prod. Eng. Dept of USP’s Polytechnic Eng. School, Brazil), Marly Monteiro de Carvalho. Pages 503-506.
This paper describes the steps towards the institutionalization of a project management program in an integrating company with Information Technology infrastructure. The program structu...
PDFHTML
Paper 124
A Normative, Simulation-Based Approach to Evaluating the Contribution of Conflict-Management Mechanisms to Groupware Effectiveness
Richard Burkhard (Claremont Graduate University, USA), Thomas A. Horan (Claremont Graduate University, USA). Pages 507-511.
This paper discusses the results of a simulation-based evaluation of an information system that implements mechanisms for conflict management. Three concept areas are addressed in the s...
PDFHTML
Paper 125
Online Political Activism: MoveOn.org
Samantha Kumar-Green (Monash University, Australia), Marian Quigley (Monash University, Australia). Pages 512-514.
The website MoveOn.org promotes liberal political activism by providing an online public sphere for those American citizens disenfranchised by a political system now dominated by corpor...
PDFHTML
Paper 126
Teaching Programming: The Shift from Conventional to Student-Centred Approach
Matthew Butler (Monash University, Australia). Pages 515-517.
Educators are under constant pressure to update and adapt both their teaching materials and methods, and for today’s teachers the focus is on creating curriculum that is student-centred...
PDFHTML
Paper 127
An Economic and Ethical Analysis of Offshoring: Intercountry Outsourcing of IT Employment
William H. Friedman (University of Central Arkansas, USA). Pages 518-521.
The accepted notion that companies should seek to lower costs in the pursuit of higher profits has never generated more opposition than when the cost reduction involved offshore outsour...
PDFHTML
Paper 128
Security Model for Businesses with Network Data Structures
Lech J. Jancszewski (University of Auckland, New Zealand), Victor Portougal (University of Auckland, New Zealand). Pages 522-525.
The paper discusses a model of security profiles for employees within industrial or commercial organisations. The information objects there are often connected to each other in a networ...
PDFHTML
Paper 129
The Role of Messaging in Collaborative Business Processes
Shazia Sadiq (The University of Queensland, Australia), Maria Orlowsak (The University of Queensland, Australia), Wasim Sadiq (SAP Research, Australia). Pages 526-530.
Business process management technologies are considered as one of the key success stories in providing process control and addressing complex integration requirements. However, the expe...
PDFHTML
Paper 130
Constructing Knowledge as a System of Relations
Liliane Esnault (EM Lyon, France), Marisa Ponti (Goteborg University, Sweden), Romain Zeiliger (Groupe d’Analyse et de Theorie Economique, France). Pages 531-535.
We examine how Nestor Navigator, a web browser and cartographer, supported the social dimension of the Transformational Process of information into knowledge (Diemers, 1999). We describ...
PDFHTML
Paper 131
Issues in Knowledge Management Strategy
Murray E. Jennex (San Diego State University, USA), Theophilus B. A. Addo (San Diego State University, USA). Pages 536-539.
This paper uses literature review and case studies to show that for successful knowledge management (KM) implementation there must be a KM strategy. The KM strategy must tie the KM init...
PDFHTML
Paper 132
Ethical Issues Associated with Biometric Technologies
Mensur Cehic (Monash University, Australia), Marian Quigley (Monash University, Australia). Pages 540-543.
This paper examines the benefits and ethical dilemmas associated with the implementation of biometric technologies for security purposes. Generally regarded as a highly accurate and eff...
PDFHTML
Paper 133
A Framework for Multimodal Web-Based Information Systems on Mobile Agents
Cecilia Wai Shee Chan (Monash University, Australia), Lindsay Smith (Monash University, Australia). Pages 544-548.
The proliferation of ubiquitous computing is changing the way Web based information is accessed. As wireless computing devices, such as Personal Digital Assistants (PDAs), Smartphones a...
PDFHTML
Paper 134
Software Agents: Ethical Issues Concerning Agent Autonomy
Kane Baxter Bignell (Monash University, Australia). Pages 549-552.
This paper establishes a need for software agents in an Information Age where even competent computer users suffer information overload. The social consequences of agent use is examined...
PDFHTML
Paper 135
Discovering a Solution to SME’s Communication Problems: VoiceXML Technology
Zhi Yong Xu (Monash University, Australia), Lindsay Smith (Monash University, Australia). Pages 553-556.
Efficient, cost effective communication is an essential business function for every enterprise including small or medium enterprises (SMEs). With the development of Information Communic...
PDFHTML
Paper 136
A Unique Learning Approach in Information Technology
Anil Sharma (United Arab Emirates University, UAE), Khalifa Ali Alsuwaidi (United Arab Emirates University, UAE), Hussein Chehime (United Arab Emirates University, UAE), Stephen Boylan (United Arab Emirates University, UAE). Pages 557-562.
This paper discusses the various issues and factors involved in planning and implementing of a unique learning approach to Information Technology (IT) in University General Requirements...
PDFHTML
Paper 137
Detecting Gains from Service Criminal Activities Using Generic Algorithms for Money Laundering Detection
Christoph Blodig (University of Cooperative Education Heidenheim, Germany), Tino Jahnke (University of Cooperative Education Heidenheim, Germany), Juergen Seitz (University of Cooperative Education Heidenheim, Germany). Pages 563-567.
This paper covers the field of money laundering detection in Germany. The demand for the approach has been initially developed by the BMW Cash Group, Munich where severe criminal activi...
PDFHTML
Paper 138
Comparing Four Competing Models in E-Learning System Acceptance
Will Wai-kit Ma (Hong Kong Shue Yan College, Hong Kong), Allan H.K Yuen (The University of Hong Kong, Hong Kong). Pages 568-571.
E-Learning system is special in its capability for co-operative and collaborative learning activities through asynchronous and synchronous communications to enhance learning effectivene...
PDFHTML
Paper 139
Dynamic Data Driven Forecasting Between Foreign Stock Markets
Chiu-Che Tseng (Texas A & M University, USA), Ching-Tsai Kang (The University of West Florida, USA), Jun Wei. Pages 572-575.
This study examines the stock price effects of cross-listings ADRs by 8 Taiwanese companies during the period 1996 to 2003. After analyzing the numerical information, the result is goin...
PDFHTML
Paper 140
Knowledge Management Based View of Information System Development Process
El-Sayed Abou-Zeid (Concordia University, Canada), Bouchaib Bali (Concordia University, Canada). Pages 576-579.
By viewing information system development (ISD) process as a knowledge work different factors related to the creation and sharing knowledge can be identified as possible causes of ISD m...
PDFHTML
Paper 141
Managing the Modern Workforce: Cultural Diversity and Its Implications
Indrawati Nataatmadia (University of Technology, Sydney, Australia), Laurel Evelyn Dyson (University of Technology, Sydney, Australia). Pages 580-583.
Diversity is a reality in the modern workplace across the globe. A culturally diverse workforce can present some disadvantages for an organization, however if managed well it can yield...
PDFHTML
Paper 142
Search Engine Result Bias: An Empirical Investigation of Commercial Web Based Search Tools
Kholekile Gwebu (Kent State University, USA), Jing Wang (Kent State University, USA). Pages 584-587.
In recent years the world wide web has gained prominence as a prime resource for information on an array of topics including air travel, real estate and home décor just to name a few, w...
PDFHTML
Paper 143
Preparing Students to Run Projects: A Self Evaluation Mapping Our Current Curriculum to Needed Project Management Learning Outcomes
Leslie Lorenze (Purdue University, USA), Jeff Brewer (Purdue University, USA). Pages 588-591.
The statistics and statements below demonstrate that the demand for better trained project managers has greatly increased over the last several years and will continue to grow well into...
PDFHTML
Paper 144
Centralized Information Resource Management and Budget Periodicity
Paul Chalekian (University of Nevada, USA). Pages 592-594.
This study explores the relationship between state-level centralized information resource management organizations and budget periodicity. The presence or absence of agencies that coord...
PDFHTML
Paper 145
Discovering the Sociability Needs of Two Types of Discussion Board Communities
Chadia Abras (Goucher College, USA), Ant Ozok (UMBC, USA), Jennifer Preece (UMD, USA). Pages 595-598.
The purpose of this study is to discover the sociability needs of two types of online discussion board communities. The two types of communities investigated in this study are support c...
PDFHTML
Paper 146
The Knowledge Management Imperative
Denise J. McManus (Wake Forrest University, USA), Charles A. Snyder (Auburn University, USA), Larry T. Wilson (Knowledge Harvesting, Inc., USA). Pages 599-602.
Retention of expertise of key personnel and improved interaction between technology, people and processes continue to drive investments in Knowledge Management (KM) initiatives. Since s...
PDFHTML
Paper 147
Strategic Management of Information Technology in the Construction Industry: Case Study of a Developing Country
Chandra Bhuta (Victoria University of Technology, Australia), Samir Shah (The Pennsylvania State University, USA), M. Sapri Pamulu (Hasanuddin University, Indonesia). Pages 603-606.
This paper presents findings of a research project, which explores the current use of information technology (IT) in the Indonesian construction Industry. The findings are based on a su...
PDFHTML
Paper 148
Issues and Challenges in Global IT Outsourcing
Subhankar Dhar (San Jose State University, USA), Bindu Balakrishnan (San Jose State University, USA). Pages 607-610.
Many large companies are increasingly outsourcing their IT functions. Factors like lower costs, improved productivity, higher quality, higher customer satisfaction, and ability to focus...
PDFHTML
Paper 149
Analyzing Loosely Structured Business Processes Using a Minimal Software Prototype
Birger Andersson (Royal Institute of Technology, Sweden), Erik Perjons (Royal Institute of Technology, Sweden), Ilia Bider (IbisSoft, Sweden). Pages 611-613.
To analyze business processes in an organization by interviewing or observing human participants are time-consuming and problematic; it is difficult for participants in the processes to...
PDFHTML
Paper 150
Computing and IT Education: What, Where and Why?
Stuart R. Monroe (Metropolitan State College of Denver, USA), Abel Moreno (Metropolitan State College of Denver, USA). Pages 614-617.
Traditional academic programs in Computer Science (CS) and Computer Information Systems (IS) are waning in their attractiveness to career oriented students. Recent publications quoting...
PDFHTML
Paper 151
Watermarking Application System for Map Content Distribution
Takaaki Yamada (Systems Develop. Lab., Hitachi, Ltd, Japan), Yasuhiro Fuji (Systems Develop. Lab., Hitachi, Ltd, Japan), Isao Echizen (Systems Develop. Lab., Hitachi, Ltd, Japan), Satoru Tezuka (Systems Develop. Lab., Hitachi, Ltd, Japan), Norihisa Komoda (Osaka University, Japan). Pages 618-621.
Many people use digital maps in their car navigation systems or on the Web. On the other hand, the distribution service providers are still concerned about illegal copying, which may da...
PDFHTML
Paper 152
Knowledge Management and Sustained Competitive Advantage: A Resource-Based Analysis
Jean-Pierre Booto Ekionea (Universite du Quebec a Montreal, Canada), El-Sayed Abou-Zeid (Concordia University, Canada). Pages 622-625.
The resource-based view of the firm (RBV) is used to study the role of organizational knowledge in establishing sustained competitive advantage. A framework for studying the three dimen...
PDFHTML
Paper 153
Relationship Antecedents in Outsourcing Success: Empirical Investigation of Three Outsourcing Relationships
Usman Waheed (Deskon Holdings Limited, Pakistan), Alemayehu Molla (The University of Manchester, UK), Adekunle Okunoye (Xavier University, USA). Pages 626-631.
The conventionally believed benefits of information systems and information technology (IS/IT) outsourcing in terms of lowering costs, better quality systems and bridging of the skills...
PDFHTML
Paper 154
Computer Aided Consulting for Small to Medium Businesses
Amjad Umar (Fordham University, USA), Kamran Khalid (Fordham University, USA), Nauman Javed (Fordham University, USA), Adnan Javed (Fordham University, USA). Pages 632-635.
This paper describes a computer aided consulting environment that uses business patterns, best practices, inferences, and collaboration to recommend IT solutions for the modern SMBs (Sm...
PDFHTML
Paper 155
Shopbot Market Coverage
Gove N. Allen (Tulane University, USA), Jianan Wu (Tulane University, USA). Pages 636-637.
The increased availability of pricing data at shopbot websites has resulted in a proliferation of empirical researches on pricing behavior in electronic markets. The data obtained from...
PDFHTML
Paper 156
Developing Dynamic IT Capabilities: Sustaining IT Advantage Over Time
Gerald Grant (Carleton University, Canada), Bhasker Mukerji (Carleton University, Canada). Pages 638-641.
The relationship between IT and business performance and the pursuit of a sustainable advantage has been widely studied by researchers (Roach, 1991, 1996; Mata, Fuerst, and Barney, 1995...
PDFHTML
Paper 157
Beyond Development: A Research Agenda for Investigating Open Source Software User Communities
Leigh Jin (San Francisco State University, USA), Daniel Robey (Georgia State University, USA), Marie-Claude Boudreau (University of Georgia, USA). Pages 642-645.
In the last few years, the open source software (OSS) development movement has captured the attention of both information systems practitioners and researchers. In contrast to proprieta...
PDFHTML
Paper 158
Issues of ICTs and Development in Less Developed Countries: A Case of Africa and a View Towards Bridging the Digital Divide
George E. M. Ditsa (UAE University, United Arab Emirates). Pages 646-650.
This paper examines the trends and challenges facing Less Developed Countries (LDCs), in particular African nations, in this ICT era and offers some views towards bridging the “digital...
PDFHTML
Paper 159
A Framework for Identifying the Conditions for Effective Collaborative Commerce Adoption
Michelle Rowe (Edith Cowan University, Australia), Helen Cripps (Edith Cowan University, Australia), Janice M. Burn (Edith Cowan University, Australia), Craig Standing (Edith Cowan University, Australia), Beth Walker (Edith Cowan University, Australia), Shirley Bode (Edith Cowan University, Australia). Pages 651-654.
This paper examines collaborative commerce (c-commerce) in the context of Small and Medium Enterprises (SMEs). C-commerce potentially provides opportunities for SMEs to access new marke...
PDFHTML
Paper 160
A Critical Evaluation of Enterprise Systems Success Measurement Models
Darshana Sedera (Queensland University of Technology, Australia), Satish Rangaswami (Queensland University of Technology, Australia), Pavana Mallavaram (Queensland University of Technology, Australia). Pages 655-659.
Measuring Enterprise Systems Success is a complex endeavour. Accurately gauging the impacts of Enterprise System requires a detailed understanding of the benefits of Enterprise Systems,...
PDFHTML
Paper 161
Determinants of Telecommuting Among Women Workers in Penang: A Case Study
Noorliza Karia (Universiti Sains Malaysia, Malaysia), Muhammad Hasmi Abu Hassan Asaari (Universiti Sains Malaysia, Malaysia). Pages 660-662.
Telecommuting has been sought out from the women workers in Penang. This case study will identify the determinants that contribute to telecommuting acceptance among women workers. Inter...
PDFHTML
Paper 162
Success Factors on Intra-Organizational Knowledge Transfer
Noornina Dahlan (Universiti Sains Malaysia, Malaysia), T. Ramayah (Universiti Sains Malaysia, Malaysia), Noorliza Karia (Universiti Sains Malaysia, Malaysia), Fun Swee Fong (Universiti Sains Malaysia, Malaysia), Muhammad Hasmi Abu Hassan Asaari (Universiti Sains Malaysia, Malaysia). Pages 663-666.
Knowledge transfer has become an important activity for an organization to sustain its effectiveness. By understanding the factors, it will help organizations to use knowledge transfer...
PDFHTML
Paper 163
Virtual Communities for SMEs: Implementing a Regional Electronic Marketplace
Janice M. Burn (Edith Cowan University, Australia), Denise E. Gengatharen (Edith Cowan University, Australia), Craig Standing (Edith Cowan University, Australia). Pages 667-670.
This paper reviews the concepts of virtual communities and electronic marketplaces and, in particular, their relevance for SMEs. A specific example of a Regional Electronic Marketplace...
PDFHTML
Paper 164
The Notion of “Promises” in the Context of Web Site Design
Fatina Aweidah (Cornell Group, New Zealand), Felix B. Tan (Auckland University of Technology, Australia). Pages 671-674.
Building and maintaining customer relationships is crucial in order to market products or services. We argue that this also holds true in the online environment. This paper presents a f...
PDFHTML
Paper 165
Assessment of E-Strategy
Anne-Marie Croteau (Concordia University, Canada), Anne Beaudry (Concordia University, Canada), Justin Holm (Concordia University, Canada). Pages 675-678.
This paper incorporates various e-business strategies into a unified construct of e-strategy, which is defined as the electronic means used by organizations to achieve their intended pu...
PDFHTML
Paper 166
Web Mining for Business Intelligence: Discovering Novel Association Rules from Competitors’ Websites
Xin Chen (New Jersey Institute of Technology, USA), Yi-fang Brook Wu (New Jersey Institute of Technology, USA). Pages 679-682.
The Web has offered companies a convenient way to publish their information and conduct business with customers and partners, and it also opens an opportunity to companies to acquire kn...
PDFHTML
Paper 167
What is Gender’s Influence in Wireless Internet Access Technology Acceptance
Min Gong (Hong Kong University of Science and Technology, Hong Kong). Pages 683-686.
This paper studied the mobile communications technology subscribers’ usage behavior on the mobile Internet access technology using a combined model of technology acceptance model, the t...
PDFHTML
Paper 168
IT Outsourcing: An Assessment of Relative Failure Factor Complexity
Latif Al-Hakim (University of Southern Queensland, Australia). Pages 687-690.
The paper deals with the factors affecting the failure of IT outsourcing and introduces new concept referred to as relative failure factor complexity (RFFC). The RFFC takes into conside...
PDFHTML
Paper 169
The Battle for an ISP: The Case of a Polytechnic Institution in New Zealand
Nurul I. Sarker (Auckland University of Technology, New Zealand), Nabeel A.Y. Al-Qirim (Auckland University of Technology, New Zealand). Pages 691-693.
To find an appropriate Internet Service Provider (ISP) for instant Internet services (e.g., web browsing, e-mail, etc.) to meet the current and future needs of a tertiary institution is...
PDFHTML
Paper 170
Risks in the Collaborative Development of Management Information Systems (MIS) by Nigerian Universities
Princely Ifinedo (University of Jyväskylä, Finland), Charles Uwadia (University of Lagos, Lagos, Nigeria). Pages 694-697.
This paper discusses the risks in the collaborative development of an MIS application by Nigerian universities. The study uses observation, interviews and Delphi study in presenting its...

Back

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.