Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities

Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities

Subhasish Dasgupta

Copyright: © 2001 |Pages: 232

ISBN13: 9781878289957|ISBN10: 1878289950|EISBN13: 9781930708907

DOI: 10.4018/978-1-878289-95-7

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MLA

Dasgupta, Subhasish, editor. Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities. IGI Global, 2001. https://doi.org/10.4018/978-1-878289-95-7

APA

Dasgupta, S. (Ed.). (2001). Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities. IGI Global. https://doi.org/10.4018/978-1-878289-95-7

Chicago

Dasgupta, Subhasish, ed. Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-878289-95-7

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This book provides a comprehensive treatment of Internet and intranet technologies, electronic commerce, and the management of these technologies within organizations. Managing Internet and Intranet Technologies in Organizations: Challenges and Opportunities looks at both technical and organizational issues related to management of Internet and intranet technologies.

Technical issues covered in the book include intranet-Internet infrastructure, data warehousing and Web security and reliability. Organizational topics include Internet and intranets for ERP and E-business, education and learning using Web technologies and approaches to virtual shopping.

Table of Contents

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Front Materials

Title Page

Copyright Page

Preface

Chapters

Chapter 1

Organizational Intranets: Cultivating Information Technology For the People By the People (pages 1-20)

Rens Scheepers, Jeremy Rose

This chapter highlights some key implementation challenges associated with the introduction of intranet technology. Based on the case we will argue for a different managerial mindset, given the nature of intranet technology itself...

Chapter 2

Service Qualtiy in the Virtual World: The Case of Extranets (pages 21-34)

Beverly Hope

The Internet has taken globalization of the marketplace from hyperbole to present-day reality. In this marketplace, information technology can be used to create and sustain market share. One such technology is the extranet. Extranets...

Chapter 3

Web-based Instruction in Organizations: Impact, Advantages and Disadvantages (pages 35-49)

Katia Passerini, Mary J. Granger, Kemal Cakici

Many organizations are currently implementing Web-based instruction (WBI). Approaches to WBI vary according to the type of organization as well as the objectives to be accomplished. Companies interested in retraining the workforce...

Chapter 4

Effect of Hypertext and Animation on Learning (pages 50-61)

Ashu Guru, Fui Hoon (Fiona) Nah

The availability of hypertext and animation has a promising impact on education. With an increasing number of online courses and degrees offered through the Internet and a rapidly increasing enrollment in such courses, it is...

Chapter 5

Managing Value-Creation in the Digital Economy: Information Types and E-Business Models (pages 62-70)

John C. McIntosh, Keng Siau

This research seeks to advance understanding of information as a source of value creation in the digital economy. It therefore focuses on the nature of information itself as a resource, the effective management of which may be used...

Chapter 6

Building an Infrastructure to Manage Electronic Services (pages 71-103)

Ake Gronlund

For an organization to be able to deliver electronic services efficiently and professionally requires a “service infrastructure” including organizational solutions for logistics and customer (citizen) interactions. This chapter...

Chapter 7

Macroeconomic Implications of Virtual Shopping: A Theoretical Approach (pages 104-126)

I. Hakan Yetkiner, Csilla Horvath

Recently, parallel to developments in the communication technology, on-line shopping has become increasingly popular for many products, like books, CDs, software and computers. Most analysts conjecture that the future will witness a...

Chapter 8

M-Commerce: Mobile Electronic Commerce (pages 127-146)

Raymond R. Panko

In the next few years, we are likely to see dramatically improved wireless communication technologies and small handheld access devices (HADs) such as Internet-enabled cellphones and personal digital assistants (PDAs). These...

Chapter 9

ERP + E-Business = A New Vision of Enterprise System (pages 147-164)

Betty Wang, Fui Hoon (Fiona) Nah

E-business has changed the definition of enterprise systems. Beyond the core business functions that ERP has traditionally focused on, e-business pushes the ERP from the inside core of the companies to the network edge. Companies are...

Chapter 10

Security: The Snake in the E-Commerce Garden (pages 165-186)

Raymond R. Panko

Security is one of the fastest-growing concerns in e-commerce and intranets. This chapter describes a number of attacks that hackers may attempt against companies and the methods used to combat each attack. The chapter also describes...

Chapter 11

Managing Web Site Performance and Reliability (pages 187-202)

Ross A. Lunley

An organization’s e-commerce strategies either represent their entire existence for an Internet-only business or a significant investment by a traditional business. Competition on the Internet has resulted in many sites where a...

Chapter 12

From Web Log to Data Warehouse: An Evolving Example (pages 203-216)

John M. Artz

Data warehousing is an emerging technology that greatly extends the capabilities of relational databases specifically in the analysis of very large sets of time-oriented data. The emergence of data warehousing has been somewhat...

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