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Issues & Trends of Information Technology Management in Contemporary Organizations

Issues & Trends of Information Technology Management in Contemporary Organizations

Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
Copyright: © 2002 |Pages: 1100
ISBN13: 9781930708396|EISBN13: 9781466641358
DOI: 10.4018/978-1-930708-39-6
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MLA

Khosrow-Pour, D.B.A., Mehdi. "Issues & Trends of Information Technology Management in Contemporary Organizations." IGI Global, 2002. 1-1100. Web. 19 Apr. 2024. doi:10.4018/978-1-930708-39-6

APA

Khosrow-Pour, D.B.A., M. (2002). Issues & Trends of Information Technology Management in Contemporary Organizations (pp. 1-1100). doi:10.4018/978-1-930708-39-6

Chicago

Khosrow-Pour, D.B.A., Mehdi. "Issues & Trends of Information Technology Management in Contemporary Organizations." 1-1100 (2002), accessed April 19, 2024. doi:10.4018/978-1-930708-39-6

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As the field of information technology continues to grow and expand, it impacts more and more organizations worldwide. The leaders within these organizations are challenged on a continuous basis, to develop and implement programs that successfully apply information technology applications. Issues & Trends of Information Technology Management in Contemporary Organizations is a collection of unique perspectives on the issues surrounding IT in organizations and the ways in which these issues are addressed. This valuable book is a compilation of the latest research in the area of IT utilization and management.

Table of Contents

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Paper 1
The Four Cases for Mill’s Privacy Perspective
Salah M. Al-Fadhly (Kuwait University, Kuwait), Hasan A. Abbas (Kuwait University, Kuwait). Pages 1-3.
The Internet, which is the revolt of information technology, initially been used for research and advancements in the scientific fields through connecting the scholars around the contin...
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Paper 2
A Strategic Alignment Model for Knowledge Management
El-Sayed Abou-Zeid (Concordia University, Canada). Pages 4-6.
With the growing awareness of the crucial role that knowledge can play in gaining competitive advantage, several issues with regard to knowledge management (KM) initiatives have challen...
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Paper 3
Tell Me What You Know Or I’ll Tell You What You Know: Skill Map Ontology for Information Technology Courseware
Witold Abramowicz (The Poznan University of Economics, Poland), Marek Kowalkiewicz (The Poznan University of Economics, Poland), Piotr Zawadzki (The Poznan University of Economics, Poland). Pages 7-10.
This paper is a result of researches being conducted on creating knowledge exchange platform for corporate environment. The project’s target is to integrate traditional eMarketplace wit...
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Paper 4
Workflow Technology Supporting Information Filtering from the Internet
Witold Abramowicz (The Poznan University of Economics, Poland), Jacek Szymanski (The Poznan University of Economics, Poland). Pages 11-12.
We live in the information era. Companies need only relevant information to perform. Therefore a problem of selecting information from information noise arises. There can be some proces...
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Paper 5
User and Developer - User Systems Development Using a Spreadsheet Program
Anders Advic (Orebro University, Sweden). Pages 13-16.
In the early days of computers, expertise was needed in order to use computers. As IT tools have become more powerful and user friendly, more and more people have been able to use compu...
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Paper 6
e-Business: Its Power and Challenges The Case of Automotive Industry in Asia
Amir Albadvi (Tarbiat Modares University, Iran). Pages 17-19.
E-business is changing the shape of competition, the speed of action and the nature of leadership. It has already revolutionized the traditional way of doing business and has implied th...
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Paper 7
Evaluating Multi-Media Educational Software: The Dast Experience
Fawzi Albalooshi (University of Bahrain, Bahrain), Eshaa Alkhalifa (University of Bahrain, Bahrain). Pages 20-23.
In recent years computer based instruction has become increasingly popular as a teaching tool. Research in this area questions the reliability of such tools and their ability to transfe...
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Paper 8
A Web Based Model of an Adaptable Multi-Media Intelligent Tutoring System
Eshaa Alkhalifa (University of Bahrain, Bahrain), Fawzi Albalooshi (University of Bahrain, Bahrain). Pages 24-27.
Although the Internet offers a novel promising ground to seekers of education, it has been lacking in its generosity to foster Multi-Media. Loading time issues plus the strict content o...
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Paper 9
Employing Neural Networks to Assess Data Quality
Abdullah Al-Namlah (Florida Institute of Technology, USA), Shirely A. Becker (Florida Institute of Technology, USA). Pages 28-31.
Neural networks have been successfully employed in a wide variety of fields, such as signal processing, pattern recognition, medicine, speech recognition, and business, in order to solv...
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Paper 10
Applying JAVA-Triggers for X-Link Management in the Industrial Framework
Abraham Alvarez (INSA de Lyon, France), Y. Amghar (INSA de Lyon, France). Pages 32-35.
In the industrial context, the life cycle of a document plays a central role describing the “steps out” of a product. structured or semi-structured, these documents are related by diffe...
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Paper 11
A Quantitative Assessment of IT Risk Factors in Developing Countries
Mohammed A. Al-Wohaibi (University of Sunderland, UK), Fawaz A. Masoud (Sultan Qaboos University, Oman), Helen M. Edwards (University of Sunderland, UK). Pages 36-39.
A summary is presented of some of the IT risk factors that have been identified in developing countries. These are then used to put into context a quantitative survey that was conducted...
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Paper 12
Business Objects and Components for Web-Based Information Systems Development
Dentcho N. Batanov (Asian Institute of Technology, Thailand), Somjit Arch-int (Khon Kaen University, Thailand). Pages 40-44.
Global competition among today’s enterprises forces their business processes to evolve constantly, leading to changes in corresponding Web-based information systems. Most existing appro...
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Paper 13
E-Business Education for Everyone: Developing and Implementing Breakthrough Strategies
Rumel V. Atienza (De La Salle University, Philippines). Pages 45-48.
Since its inception at the close of the old millennium, e-business has continuously changed the conduct of business at a mercurial pace. However, the incoming generation of work force,...
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Paper 14
Technological Change in the Information Age: A Socioeconomic Framework of High-Tech States in the U.S.
Rasool Azari (University of Redlands, USA), James B. Pick (University of Redlands, USA). Pages 49-52.
This paper examines the technological level of fifty-eight technologically advanced counties in high-tech states in the United States in 1997. The conceptual framework is that selected...
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Paper 15
Event Modeling in UML
Lars Baekgaard (Aalborg University, Denmark). Pages 53-55.
We show how events can be modeled in terms of UML. We view events as change agents that have consequences and as information objects that represent information. We show how to create ob...
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Paper 16
TeamBTE: An Organizational Created to Assist in the Development of a Consumer-Focused Distance Education Program in Business Technology
Susan A. Baim (Miami University Middletown, USA). Pages 56-57.
This paper discusses the development of a novel student-driven campus organization known as TeamBTE. The mission of TeamBTE is to provide an electronic communications vehicle and suppor...
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Paper 17
Virtual Universities: Issues, Concepts, Trends
Joseph Barjis (Delft University of Technology, The Netherlands). Pages 58-61.
In this paper, author tries to draw basic directions of the virtual university study. These basic directions grasp virtual university’s issues, concepts and trends in general, model, de...
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Paper 18
Training Business Students to be End-Used Developers: Are Case Studies the Best Option?
Sandra Barker (University of South Australia, Australia). Pages 62-65.
More and more business graduates are being required to develop and implement PC applications for themselves and their colleagues within their organisation. Currently businesses are expe...
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Paper 19
Metacognition and Information System Students: How to Improve Outcomes without Lowering Standards
Steve Benson (Edith Cowan University, Australia). Pages 66-69.
This paper considers the impact that instruction in cognition and metacognitive skills has and on student outcomes in one Information Systems course over three years. Some conditions an...
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Paper 20
Activation Styles for Changeable Order Management Systems
Joachim Berlak (Technische Universitaet Muenchen, Germany), Bernhard Deifel (Technische Universitaet Muenchen, Germany). Pages 70-74.
Turbulent conditions in the business environment require a need for change of enterprises. However, far too often organizational changes can not be implemented due to the rigidity of to...
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Paper 21
Software for Export: Can Small be Beautiful?
Stewart Bishop (University of West Indies, Barbados). Pages 75-78.
The upsurge in global software outsourcing(GSO) by client organizations in the developed countries, chiefly in the US, has provided opportunities for many developing countries (DCs) to...
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Paper 22
A Video Based Tool for Distance Learning
Mario A. Bochicchio (Universita degli Studi di Lecce, Italy), Nicola Fiore (Universita degli Studi di Lecce, Italy). Pages 79-83.
LEZI II is a software to develop interactive educational movies with hypermedia elements. With LEZI II, a conventional conference/lesson can be effectively transformed into a powerful m...
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Paper 23
A Comparative Analysis of Three Knowledge Areas of the Guide to the Software Engineering Body of Knowledge with the Rational Unified Process
Michel Brouillette (Ecole de technologie superieure, Canada), Pierre Bourque (Ecole de technologie superieure, Canada). Pages 84-86.
The goal of this paper is to highlight differences identified between three Knowledge Areas or chapters of the Guide to the Software Engineering Body of Knowledge and the Rational Unifi...
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Paper 24
Intelligent Service Discovery
Robert Bram (Monash University, Australia), Jana Dospisil (Monash University, Australia). Pages 87-90.
The claim of improved efficiency and reliability of networking technology provides for a framework of service discovery where clients connect to services over the network based on a com...
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Paper 25
Developing a Graduate Program in Project Management
Daniel Brandon Jr. (Christian Brothers University, USA). Pages 91-93.
Project Management is “the application of knowledge, skills, tools, and techniques to the project activities in order to met or exceed stakeholder needs and expectations from a project....
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Paper 26
Use of UML Stereotypes in Business Models
Daniel Brandon Jr. (Christian Brothers University, USA). Pages 94-97.
The UML (Unified Modeling language) has become a standard in design of object oriented computer systems. UML provides for the use of stereotypes to extend the utility of its base capabi...
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Paper 27
Small Business Web Site Implementation Decisions: A Decision Support Tool for Small Businesses
Stephen Burgess (Victoria University, Australia), Don Schauder (Monash University, Australia). Pages 98-101.
This paper discusses a model that has been set up to assist small businesses in the decision making processes associated with setting up a web site by which they can interact with their...
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Paper 28
Software Engineering or Organization Development: A Longitudinal Case Study of a Difficult CRM Implementation in a Knowledge-Based Organization
Bendik Bygstad (The Norwegian School of Information Technology, Norway). Pages 102-106.
Many companies have large expectations to the use of CRM systems, expecting to harvest benefits from dialogue marketing and internal knowledge synergies. How should these systems be imp...
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Paper 29
Preparing Future Teachers to be Instructional Technology Leaders
David D. Carbonara (Duquesne University, USA). Pages 107-108.
This paper will briefly discuss the preparation of pre-service teachers as instructional technology leaders. The expectation is for students to graduate from high school technologically...
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Paper 30
Applying Efficiency Models in Information Technology Area of Brazilian Companies
Marly M. de Carvalho (University of Sao Paolo, Brazil), Fernando J.B. Laurindo (University of Sao Paolo, Brazil), Marcelo de Paula Pessoa (University of Sao Paolo, Brazil). Pages 109-110.
The evaluation of project efficiency is a rather controversial issue. The uncertainty and the complexity that are inherent to IT projects pose a hindrance to the evaluation of their eff...
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Paper 31
An Empirical Study on the Software Process
Maria João. Castro (Instituto Superior de Contabilidade e Administracao do Porto, Portugal), Helena Mendes Moreira (Independent Research, Portugal). Pages 111-115.
Organizations have to track customer satisfaction and improve their software processes. Although a great deal of effort is expended in understanding what goes on within each of these ar...
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Paper 32
Hi-Tech Industrial Network and Global Contagion Mechanism of IT Recession
Byeong Whan Chang (Okayama Gakuin University, Japan). Pages 116-119.
It is pointed out that the world economic system is becoming more and more vulnerable to shocks on a grand scale. The uncertainty of the U.S. economy, the worsening performance of the w...
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Paper 33
Measuring the Impact of Knowledge Management
Abdus Sattar Chaudry (Nanyang Technological University, Singapore), Jasna Dhansukhlal (National Library Board of Singapore, Singapore). Pages 120-122.
An exploratory study in four selected organizations indicated that a varied set of indictors was being used for measuring the impact of knowledge management in these organizations. Whil...
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Paper 34
Review of Middleware Components in Multi-tier Structures
Qiyang Chen (Montclair State University, USA), Vinai Sharma (Montclair State University, USA), John Wang (Montclair State University, USA). Pages 123-127.
Embracing inapt infrastructure technology is a major threat in developing extensive and efficient Web-based systems. The architectural strength of all business models demands an effecti...
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Paper 35
Managing Process Compliance with Standards
Larry Y. C. Cheung (Loughborough University, England), Paul W. H. Chung (Loughborough University, England), Ray J. Dawson (Loughborough University, England). Pages 128-132.
The current best practice of providing reliable systems is to embody the development process in recent industry safety standards and guidelines, such as IEC 61508. These standards gener...
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Paper 36
Optimal Information Technology Purchase Decision: A Factor Rating Approach
P. Pete Chong (University of Houston-Downtown, USA), M. Chang (University of Houston-Downtown, USA), Jason C.H. Chen (Gonzaga University, USA), Kathy Chen (TASKCo. Inc., Taiwan ROC). Pages 133-135.
With the amount of resources dedicated to information technology (IT) expenditure today, we need to have a systematic way to assess the elusive benefit of all IT purchases. This paper p...
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Paper 37
Strategic Issues in Implementing Electronic-ID Services: Prescriptions for Managers
Bishwajit Choudhary (Norwegian Banks’ Payment Central, Norway). Pages 136-138.
During the past few years, e-security solutions (e.g., digital certificates, e-signatures, e-IDs) gained tremendous attention as they promised to plug the existing security loopholes an...
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Paper 38
Using the Internet to Add Value to Tertiary Education: A Comparison between the Use of IT in Business and Education
Paul Darbyshire (Victoria University, Australia), Stephen Burgess (Victoria University, Australia). Pages 139-142.
Since the mid 1990’s, there have been many claims that the Web has become the new paradigm for teaching. However, most academics don’t use the Web as a replacement for teaching, but to...
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Paper 39
Evaluating the Factors Affecting DSS Usage in Strategic Decisions in Local Authorities in Egypt Using a Structural Equation Modelling Approach
Ibrahim El-Beltagi (De Montfort University, United Kingdom). Pages 143-151.
This article draws on a survey among CEO and IT mangers in local authorities in Egypt to explain the key factors affecting using DSS in making strategic decisions. A structural equation...
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Paper 40
A Knowledge-Based Recommender System for Customized Online Shopping
Fiona Y. Chan (Hong Kong Baptist University, Hong Kong), William K. Cheung (Hong Kong Baptist University, Hong Kong). Pages 152-155.
The concept of personalization has long been advocated to be one of the edges to improve the stickiness of on-line stores. By enabling an on-line store with adequate knowledge about the...
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Paper 41
The Role of IS and Its Effects on Information Systems Strategic Planning: An Investigation of South African Companies
Jason F. Cohen (University of the Witwatersrand, South Africa). Pages 156-159.
Contingency theory suggests that various environmental, organizational and managerial factors will influence an organization’s approach to IT management. An empirical study of informati...
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Paper 42
Preparing a Government Agency for the New Economy: A Success Story
Derek Asoh (State University of New York at Albany, USA), Salvatore Belardo (State University of New York at Albany, USA), Jakov Crnkovic (State University of New York at Albany, USA). Pages 160-163.
The Office of the State Comptroller (OSC) in New York State (NYS) provides services to the population of NYS through a program of regulation designed to control government agencies. Bec...
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Paper 43
The Effectiveness of a Web-Filter on Domain Specific Users
Geoffrey A. Sandy (Victoria University, Australia), Paul Darbyshire (Victoria University, Australia). Pages 164-167.
As the amount of content on the Web grows almost exponentially, one of the new growth industries is that of filtering products. The effectiveness of web-filtering software depends on a...
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Paper 44
Knowledge Discovery in Clinical Databases: Issues and Processes
M. R. Kraft (Loyola University, USA), K. C. Desouza (University of Illinois at Chicago, USA), I. Androwich (Loyola University, USA). Pages 168-171.
The healthcare field is facing strong pressures for cost reduction along with demands for increased quality of service. As a strategy to address these issues, healthcare information sys...
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Paper 45
An Exploration of Rubric Use in Online Course Assessment
Apiwan D. Born (University of Illinois at Springfield, USA), Carol M. Jessup (University of Illinois at Springfield, USA). Pages 172-174.
An important element in the educational system is student assessment, as appropriate assessment strategies can illuminate numerous issues related to faculty development and student lear...
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Paper 46
Monitoring Internet Use in the Workplace: Caution is Advised
Mark T. Dishaw (University of Wisconsin Oshkosh, USA). Pages 175-178.
This paper examines the use of IT systems such as Proxy Servers, and “Carnivore-Like” technologies to create electronic panopticons for the purpose of monitoring an employee behavior, I...
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Paper 47
Implementing an E-Business Curriculum: Opportunities and Issues
Fred K. Augustine (Stetson University, USA), Theodore J. Surynt (Stetson University, USA), Monica M. Jeancola (Stetson University, USA). Pages 179-181.
The impact of Electronic Commerce and E-Business on the global economy is undeniable. The promise and potential of the new “e-business” paradigm is the driving force behind the tremendo...
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Paper 48
Executive Information Systems Use in Organisational Contexts: An Exploratory Study
George Ditsa (University of Wollongong, Australia). Pages 182-191.
Like any other type of information system, Executive Information Systems (EIS) appeared on the computing scene in the late 1970s with the promise of making businesses gain competitive a...
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Paper 49
Knowledge Management about Knowledge Management Systems: A Conceptual Cleansing
Michael Boahene (Holism Information Systems Management, Australia), George Ditsa (University of Wollongong, Australia). Pages 192-196.
Knowledge Management and Knowledge Management Systems are slowly but surely capturing the attention of many organisations in a quest for competitive advantage. Like many other computing...
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Paper 50
Toward Entropy Based Metrics for Separation of Concerns
Jana Dospisil (Monash University, Australia), Nisha Leena Sinha Roy (Monash University, Australia). Pages 197-200.
The claim of improved efficiency and decreased complexity of software of using tools such as Aspect/J or Hyper/J to separate different concerns in OO applications does not seem to have...
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Paper 51
Applying Semantic Reliability Concepts to Multicast Information Messaging in Wireless Networks
Stefan Elf (Lulea University of Technology, Sweden), Peter Parnes (Lulea University of Technology, Sweden). Pages 201-204.
Public use of the Internet increases and applications suitable for multicast distribution grow more popular. An increasing percentage of users require wireless connectivity. Multicast s...
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Paper 52
Enhanced Learning on a Programmed Instruction Tutoring Systems for JAVA
Henry H. Emurian (University of Maryland Baltimore County, USA), Ashley G. Durham (Centers for Medicare and Medicaid Services, USA). Pages 205-208.
Our previous research reported the classroom application of a web-based tutoring system for teaching a Java Applet, which is a computer program that runs in a browser, to information sy...
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Paper 53
The Internet Adoption in the Hotel Industry: A Multiple Case Study in Brazilian Hotels
Luiz Augusto Machado Mendes Filho (Faculdade Natalense para o Desenvolvimento do Rio Grande do Norte - FARN, Brazil), Felipe Bruno de Araújo Martins (Federal University of Rio Grande do Norte, Brazil), Anatália Saraiva Martins Ramos (Brazil). Pages 209-211.
The Internet has altered the way in which many lodging companies handle business, both between customers and business-to-business exchanges. This article presents the opinion of the hot...
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Paper 54
Recent Developments in Information Technology and Its Impact on Global Economy
Khalid A. Fakeeh (King Abdulaziz University, Kingdom of Saudi Arabia). Pages 212-215.
What can be assured is that the underlying forces that will continue to change business (and government), as the transition into the digital era continues are: 1) technological innovati...
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Paper 55
Effective Online Learning: A Matter of Making Sound Models Work
Jan Frick (Stavanger University College, Norway), Michael Sautter (Telenor Research, Norway). Pages 216-218.
The authors have used modeling techniques to gain understanding of causes and relationships in online learning environments. The cases that the modeling relates to, origin in the large...
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Paper 56
Evaluation Model for Real and Virtual Learning Environments: Theoretical Concept and Empirical Results
Kerstin Fink (University of Innsbruck, Austria), Friedrich Roithmayr (University of Innsbruck, Austria). Pages 219-222.
Virtual learning is a way to empower a workforce with the skills and knowledge that is needed to turn the changes to a business advantage. Virtual learning environments distinguish from...
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Paper 57
Information Needs for a Developing Country
Stewart T. Fleming (University of Otago, New Zealand). Pages 223-225.
Developing countries have special needs for information and communication. In the rush towards globalization of economies and communications, there is a danger that developing nations w...
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Paper 58
Towards Collaborative Spatial Decision Support in a Web-Based Environment
Iftikhar U. Sikder (University of Maryland Baltimore County, USA), Aryya Gangopadhyay (University of Maryland Baltimore County, USA). Pages 226-229.
Spatial decision-making in a distributed environment involves access to data and models from heterogeneous sources and repositories to compose disparate services into a meaningful integ...
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Paper 59
Process Models: Should the Software and Systems Engineering Communities Capitalize on their Similarities or Go their Separate Ways?
Rick Gibson (American University, USA). Pages 230-233.
In response to increasing concerns about software development failures, the Software Engineering Institute (SEI) pioneered a software process improvement model in 1988, with the fully d...
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Paper 60
The Coming Infocracy: New Organizational Forms for the Delivery of Personal Financial Services
Steven Gordon (Babson College, USA), Paul Mulligan (Babson College, USA). Pages 234-236.
In recent years, two factors — a relaxed regulatory environment and the growth of the Internet — have changed the competitive landscape of the personal financial services industry. Prio...
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Paper 61
Applying Data Mining Techniques to Improve Data Quality of Patient Records
Narasimhaiah Gorla (Wayne State University, USA), Chow Y.K. Bennon (Hong Kong Polytechnic University, Hong Kong). Pages 237-241.
Public hospitals are under the control and supervision of the Hospital Authority in Hong Kong. The demographic and clinical description of each patient is recorded in the databases of v...
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Paper 62
E-Learning: Analysis, Design, Development, Implementation and Evaluation
Diane M. Graf (Northern Illinois University, USA). Pages 242-244.
The literature supports the pervasiveness of e-learning in education. Through the challenges, changes, successes and failures, most institutions are attempting to determine where e-lear...
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Paper 63
Network Security Software Skills
Goran Pulkkis (Arcada Polytechnic, Finland), Kaj J. Grahn (Arcada Polytechnic, Finland). Pages 245-248.
This paper is a topical overview of network security software and related skills needed by present network security professionals. Covered topics are antivirus protection software, fire...
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Paper 64
The Effects of an Enterprise Resource Planning System (ERP) Implementation on Job Characteristics: A Study Using the Hackman and Oldham Job Characteristics Model
Gerald Grant (Carleton University, Canada), Aareni Uruthirapathy (Carleton University, Canada). Pages 249-252.
Many organizations have implemented Enterprise Resource Planning (ERP) systems to replace their legacy systems. ERP implementation changes the roles, responsibilities, and job character...
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Paper 65
A Conceptual Framework of CIO Competence: Towards a Pedagogical Tool for IT Management Education
Maurice W. Green (The Information School of the University of Washington, USA). Pages 253-256.
Managerial responsibilities for information technology (IT) have, increasingly, been consolidated in the person of the “chief information officer” (CIO). Despite the increased prevalenc...
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Paper 66
Integrated Network Management Systems Using Mobile Agents: A Prototype
Dongming Cui (The University of Auckland, New Zealand), Jairo A. Gutierrez (The University of Auckland, New Zealand). Pages 257-260.
Today’s network management is still dominated by the platform-centered paradigm based on Client/Server technologies. This centralized approach has drawbacks in scalability, reliability,...
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Paper 67
A Dynamic Mechanism of Value Creation: A Model for Intangible Assets
Junji Matsuda (Nakamura Gakuen University, Japan), Michael Hall (Nakamura Gakuen University, Japan). Pages 261-262.
The focus of this paper is importance that intangible assets play in creating value. The model “A Dynamic Mechanism of Value Creation” presented in this paper shows how intangible asset...
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Paper 68
Preparing IT Professionals for the Knowledge Economy
Aybuke Aurum (The University of New South Wales, Australia), Meliha Handzic (The University of New South Wales, Australia), Adrian Gardiner (The University of New South Wales, Australia). Pages 263-266.
This paper reports the results of an empirical examination of a learning tool aimed at stimulating creative and innovative performance of IT students. The tool is based on a brainstormi...
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Paper 69
Integrating the End User into Infrastructure Systems: Directions in the U.S. Intelligent Transportation Systems Program
Thomas A. Horan (Claremont Graduate University, USA). Pages 267-269.
This article analyzes the role of Intelligent Transportation Systems (ITS) in providing user-oriented information services to surface transportation travelers. Drawing upon a loose anal...
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Paper 70
What Web Features and Functions are used by Australian Corporations in their Websites? A Conceptual Framework and an Empirical Investigation
X. Li (University of Queensland, Australia), Wayne Huang (Ohio University, USA), S. Gandha (University of New South Wales, Australia), X. G. Yao (Zhejiang University, China), H. S. Huang (Australia Defence Force Academy, Australia). Pages 270-277.
While more and more companies are investing money in eCommerce by setting up commercial websites on Internet, different companies normally use different Web-technological features and f...
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Paper 71
A Task Model for the Retrieval of Statistical Data in Decision Making
Peter N. Hyland (University of Wollongong, Australia). Pages 278-281.
When faced with complex decisions, business and community leaders often need to use statistical data, either from within their own organisation or from external sources. These sources i...
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Paper 72
Myths and Reality of Electronic Commerce Barriers for SMEs?
Carina Ihlstrom (Goteborg University, Sweden), Monika Magnusson (Karlstad University, Sweden), Ada Scupola (Roskilde University, Denmark), Virpi Kristiina Tuunainen (Helsinki School of Economics and Business Administration, Finland). Pages 282-284.
In this paper we look into earlier empirical research on the barriers to electronic commerce (EC) for small and medium sized enterprises (SMEs). We look into research conducted in the c...
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Paper 73
New Challenges in Privacy Protection
Lech Janczewski (The University of Auckland, New Zealand). Pages 285-287.
The protection of privacy is a function of many variables: culture, politics, and point of view. Practically all countries have introduced laws regulating these problems. Terrorist atta...
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Paper 74
Internet Support for Knowledge Management/Organizational Memory Systems
Murray E. Jennex (San Diego State University, USA). Pages 288-291.
Studies of organizational memory/ knowledge management, OM/KM, systems have found that using a common infrastructure to facilitate access to and utilization of knowledge and memory incr...
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Paper 75
An E-Commerce Communicative Multi-Agent Agent Model
Ric Jentzsch (University of Canberra, Australia), Renzo Gobbin (University of Canberra, Australia). Pages 292-295.
This paper discusses research in process of the development of a cooperative communicative intelligent agent model referred to as ALMA (Agent Language Mediated Activity). The ALMA model...
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Paper 76
Knowledge Re-Use Situations in an Enterprise Systems Context
Greg Timbrell (Queensland University of Technology, Australia), Tony Jewels (Queensland University of Technology, Australia). Pages 296-299.
Following disappointing knowledge capture outcomes during implementation and the consequential inability to effectively re-use that knowledge, information systems managers are recognizi...
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Paper 77
A Method for Narrowband HP FIR Filter Design Using Fewer Multiplications
Gordana Jovanovic-Dolecek (INAOE, Mexico), Vlatko Dolecek (University of Sarajevo, Bosnia and Herzegovina), Isak Karabegovic (University of Bihac, Bosnia and Herzegovina). Pages 300-301.
This paper presents a new efficient method for the design of narrowband highpass filters (HP) with fewer multiplications. The method is based on an Interpolated filter (IFIR) structure...
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Paper 78
One Method for Design of Lowpass Narrowband Filters
Gordana Jovanovic-Dolecek (INAOE, Mexico), J. Diaz-Carmona (Technical Institute of Celaya, Mexico). Pages 302-304.
This paper presents a lowpass narrowband filter design method with a small number of products per output sample (MPS). The method is based on the use of a sharpened Cascade Integrator-C...
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Paper 79
M-Commerce: Analysis of Impact on Marketing Orientation
Nenad Jukic (Loyola University, USA), Abhishek Sharma (Loyola University, USA), Boris Jukic (George Mason University, USA), Manoj Parameswaran (University of Maryland, USA). Pages 305-307.
This paper analyzes the potential ramifications to the field of marketing and changes in the market due to the advent of Mobile Commerce (M-Commerce). M-Commerce has been defined as a p...
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Paper 80
FOOM-An Integrated Methodology for Analysis and Design of Information Systems
Judith Kabeli (Ben-Gurion University, Israel), Peretz Shoval (Ben-Gurion University, Israel). Pages 308-313.
FOOM is a Functional and Object-Oriented Methodology for analysis and design of information systems, which combines the two essential software-engineering paradigms: the functional- (or...
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Paper 81
Contemporary Influences of Various Recent Theories of the Firm to Information Resources Management Research
Kalle Kangas (Turku School of Economics and Business Administration, Finland). Pages 314-317.
This paper tries to explore the theoretical foundations of the digital economy. In doing that it discusses first micro-economics – actually the 8 main theories of the firm of the 20th c...
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Paper 82
Data Mining for Business Process Reengineering
Ted E. Lee (University of Memphis, USA), Robert F. Otondo (University of Memphis, USA), Bonn-Oh Kim (Seattle University, USA). Pages 318-322.
Data mining in organizational environments is conducted in human social contexts. This environment is vastly more complex and subtle than the mechanistic, engineered world of the miner....
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Paper 83
An Experimental Evaluation of Dynamic Electronic Catalog Models in Relational Database Systems
Kiryoong Kim (Seoul National University, Korea), Dongkyu Kim (Seoul National University, Korea), Jeuk Kim (Seoul National University, Korea), Ighoon Lee (Seoul National University, Korea), Sang-goo Lee (Seoul National University, Korea), Sang-uk Park (CorelogiX, Inc., Korea). Pages 323-326.
Electronic catalogs are information about products and services in the electronic commerce environment and require diverse and flexible schemas. Although relational database systems see...
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Paper 84
Group Support Systems as Handmaidens of Innovation: The Removal of Barriers to Creative Idea Generation within Small Groups
Esther E. Klein (Hofstra University, USA). Pages 327-329.
In today’s competitive business environment, managers are frequently called upon to generate creative ideas as solutions to business problems. Embracing creativity, many successful busi...
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Paper 85
The Contribution of Information Technology to Organizational Productivity: An Exploratory Study Using a Regression Tree
Myung Ko (Virginia Commonwealth University, USA), Kweku-Muata Bryson (Virginia Commonwealth University, USA). Pages 330-332.
As investments in information technology (IT) have continuously increased, identifying the contribution of IT investments has been a major issue of IS research. In this study, we explor...
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Paper 86
Human Evolution, Genes and E-Communication in Organizations
Ned Kock (Temple University, USA). Pages 333-336.
Could our genes influence our behavior toward e-communication tools? This paper argues that they can and illustrates the mechanism underlying their influence. An alternative to the medi...
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Paper 87
Integrating Cooperative Engagement Capability into Information System Security
Alexander D. Korzyk Sr. (University of Idaho, USA). Pages 337-339.
The US military’s concept of a Cooperative Engagement Capability should serve as a useful referent for those attempting to design/develop large scale, organization-wide information secu...
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Paper 88
EFTWeb: Providing Context Sharing for Web-Based Learning
Luis Borges Gouveia (GIOTE-Technology and Operations Research Group, Portugal), Joaquim Borges Gouveia (GIOTE-Technology and Operations Research Group, Portugal). Pages 340-343.
The EFTWeb is a World Wide Web based system that allows the interaction between users and contents. The users can be students and teachers that place, modify and use available contents....
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Paper 89
SARA: Smart Agent-Based Resource for Virtual Advising
John R. Durrett (Texas Tech University, USA), Lisa J. Burnell (Texas Christian University, USA), John W. Priest (University of Texas, USA). Pages 344-347.
Few tools are available for managing distributed educational support processes, from answering “quick” student questions, to degree planning and course scheduling. The dual purpose of o...
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Paper 90
Reengineering Supply Chain Management: An E-Commerce Approach
M. Adam Mahmood (University of Texas at El Paso, USA), Adriano O. Solis (University of Texas at El Paso, USA), Leopoldo Gemoets (University of Texas at El Paso, USA). Pages 348-350.
The emergence of E-commerce technologies has created innumerable opportunities for businesses to develop and streamline their supply chains. Electronic data interchange (EDI) has been u...
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Paper 91
A Methodology for Development of Trusted Cooperative Information Systems
Maria Grazia Fugini (Politecnico di Milano, Italy, Politecnico di Milano, Italy), Pierluigi Plebani. Pages 351-355.
In building distributed information systems, a methodology for analysis, design and implementation of security requirements of involved data and processes is essential for obtaining mut...
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Paper 92
A New Way to Speed Up Recursion in Relational Databases
Yangjun Chen (University of Winnipeg, Canada). Pages 356-360.
Composite object represented as a directed graph is an important data structure which requires efficient sup­port in CAD/CAM, CASE, office systems, software man­agement, web databases a...
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Paper 93
On the Document Storage and Query Evaluation Optimization
Yangjun Chen (University of Winnipeg, Canada), Gerald Huck (IPSI Institute, Germany). Pages 361-366.
Java is a prevailing implementation platform for XML based systems. Several high quality in-memory im­plementations for the standardized XML-DOM API are available. However, persistency...
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Paper 94
Implementing Privacy Ingredients within an Electronic Storefront
Chang Liu (Northern Illinois University, USA), Jack T. Marchewka (Northern Illinois University, USA), Brian G. Mackie (Northern Illinois University, USA). Pages 367-370.
According to the International Data Corporation (IDC), the worldwide Internet economy will soar past the one trillion dollar mark in 2001. By 2003, it will be well on its way to a remar...
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Paper 95
Developing an Argumentative Approach to Teaching Information Systems Development
David A. Banks (University of South Australia, Australia). Pages 371-373.
This paper examines some of the issues that are driving the development of a Masters course designated as Information Systems Development Methodologies. The aim of the course is to expl...
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Paper 96
Modelling Business Processes in SMEs: An Approach for Non-Technical Staff
Helen M. Edwards (The Informatics Centre, UK), Chris E. Hillam (The Informatics Centre, UK), Gillian M. Mallalieu (University of Northumbria at Newcastle, UK). Pages 374-377.
A business process modelling technique has been designed for use, in an small-medium enterprise (SME) context, by general staff. It has evolved within the RAMESES method for risk assess...
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Paper 97
An Information Architecture for a Social-Environment System
Pedro Felipe de Abreu (Fundacao Universidade do Vale do Itajai - UNIVALE, Brazil), Christiano Hugo Cagnin (Universidade Federal de Santa Catarina-UFSC, Brazil), Aline Franca de Abreu (Universidade Federal de Santa Catarina-UFSC, Brazil). Pages 378-381.
The objective of this paper is to show the importance of the sustainable development and social responsiveness concepts in the formulation of an Information Architecture (IA) in the bus...
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Paper 98
Recovery in Workflow Management Systems
Sulaiman Al-Turki (K.K.M.A., Saudi Arabia), Danilo Montesi (University of Bologna, Italy). Pages 382-385.
Workflow Management Systems (WFMS) have been strongly tied to the database technology by most commercial and research models. This link came without a lot of consideration to the differ...
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Paper 99
Security and Accessibility: Concerns over Electronic Voting Systems
Yurong Yao (Louisiana State University, USA), Edward Watson (SAP America, USA). Pages 386-389.
In recent years Electronic Voting has become a more practical approach to polling the U.S. public. The unique features of electronic voting systems bring some advantages as well as conc...
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Paper 100
Outsourcing as an IT Management Strategy for Knowledge Management in Sub-Saharan Africa
Adekunle Okunoye (Turku Center for Computer Sciences TUCS, Finland). Pages 390-393.
Knowledge management (KM) could be defined as the ability to create and retain greater value from core business competencies. IT is one of the enablers of knowledge management. Its avai...
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Paper 101
Incorporating Problem Solving within End User Computing Courses
Gwynne Larsen (Metropolitan State College of Denver, USA), Kathryn A. Marold (Metropolitan State College of Denver, USA). Pages 394-397.
The authors trace the process of revising and updating a long existing Micro-based Software class at the undergraduate level at Metropolitan State College of Denver. The course was desi...
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Paper 102
What Should University Courses Teach Graduates so They Can Be Successful E-Business Analysis for SMEs
Anthony Stiller (University of the Sunshine Coast, Australia). Pages 398-401.
While the vast amount of literature points to the benefits of adopting e-commerce as a tool to improve efficiency, reducing transaction costs, broaden the customer base, open up new mar...
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Paper 103
Keeping the Fingers Running: The Impact of IT Innovativeness on Job Relevant Uses of the Internet
Tor J. Larsen (Norwegian School of Management, Norway), Oystein Sorebo (St. Louis University, USA). Pages 402-406.
This paper investigates whether organizational members job relevant use of Internet could be explained by personal innovativeness in information technology and other individual traits l...
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Paper 104
Guidelines for Development of an Online Baccalaureate Degree in Information Systems
Kris Howell (University of Southern Colorado, USA), Kathy Lassila (University of Southern Colorado, USA). Pages 407-411.
Colleges and universities are entering the online education arena in increasing numbers. However, little information is available about what is needed to provide students with a quality...
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Paper 105
Management of Information Technology Effectiveness in Brazilian Companies
Fernando José Barbin Laurindo (University of Sao Paulo, Brazil), Marly Monteiro de Carvalho (University of Sao Paulo, Brazil), Tamio Shimizu (University of Sao Paulo, Brazil). Pages 412-414.
Information Technology (IT) has an important role in the strategic function of the leading companies in the competitive markets. Particularly, e-commerce and e-business have been highli...
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Paper 106
Information Resources Development Challenges: A Case Study at the University of Guam
Wai K. Law (University of Guam, Guam). Pages 415-417.
Information Resources Development is a new frontier for many organizations in Asia Pacific Country. While capital investment for information technology remains as a major challenge, man...
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Paper 107
An Intelligent Agent-Based Decision Support System for Supply Chain Management in E-Business
C. Christopher Lee (Central Washington University, USA), Kun Chang Lee (Sung Kyun Kwan University, Korea), Jae Ho Han (Pukyong National University, Korea). Pages 418-422.
This paper proposes a web-based decision support system (DSS) for supply chain management (SCM) decision making. In SCM, there is always the likelihood of having disagreements among par...
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Paper 108
The Impact of Different Media Use on Service Quality: An Empirical Investigation of End-User Satisfaction in Help-Desk Based on SERVQUAL
Sang-Gun Lee (University of Nebraska-Lincoln, USA), Zoonky Lee (University of Nebraska-Lincoln, USA), Sangjin Yoo (Keimyung University, Korea). Pages 423-426.
In this paper, we investigated the relationship between different media use and customer satisfaction in help desk service. Different dimensions of customer satisfaction were derived ba...
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Paper 109
Virtual Organization: Duality of Human Identities in Consciousness and Entity
Jinyoul Lee (State University of New York at Binghamton, USA), Bandula Jayatilaka (State University of New York at Binghamton, USA), Ron Chi-Wai Kwok (State University of New York at Binghamton, USA). Pages 427-428.
Inspired by the recent work of Schultze and Orlikowski (2001), this research extends the scope of the virtual organization in terms of virtual space, a metaphor used in time (beyond the...
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Paper 110
The Role of IT Architecture in Strategic Alliance: A Case
Purnendu Mandal (Marshall University, USA), Chong W. Kim (Marshall University, USA). Pages 429-432.
Business opportunities may necessitate strategic alliances, but many businesses find difficulty in managing the treacherous process of alliance formation. The development of IT architec...
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Paper 111
The Potential of Web Services for Electronic Business-to-Business Marketplaces in Europe
Markus Lenz (University of St. Gallen, Switzerland), Markus Greunz (University of St. Gallen, Switzerland). Pages 433-435.
In order to provide substantial value to their members marketplaces have to offer a comprehensive service offering that aims to support all phases of the transaction process. Building u...
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Paper 112
Is TAM still valid? A Test of the Technology Acceptance Model (TAM) in Software Usage
Leslie Leong (Central Connecticut State University, USA), Shaio Yan Huang (Providence University, Taiwan). Pages 436-439.
The widely accepted Technology Acceptance Model (TAM) developed by Davis et al. (1989) is an excellent model to predict system usage. This study attempted to see if the earlier results...
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Paper 113
Java Mobile Agent and Project Management
F. Xue (Monash University, Australia), K. Y.R. Li (Monash University, Australia). Pages 440-442.
This article examines what is a Mobile Agent and how it can help businesses to implement client-server enterprise computing solutions. A Java Mobile Agent-based project management syste...
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Paper 114
E-Business in Thailand: Social and Cultural Issues
S. Jantavongso (Monash University, Australia), K. Y.R. Li (Monash University, Australia). Pages 443-446.
Surveys of literature indicate that, in general, there are seven key factors that contribute to a successful e-business. They are management, IT infrastructure, design, content, e-busin...
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Paper 115
An Empirical Study of Online Shopping in Mainland China
Moez Limayem (City University of Hong Kong, Hong Kong), Lei Zhu (City University of Hong Kong, Hong Kong), Frantz Rowe (Universite de Nantes, France). Pages 447-448.
The Internet has developed rapidly in China in recent years. According to a report published by the China Internet Network Information Center (CNINC) [1] in July 2001, there were 26.5 m...
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Paper 116
Web-Based Information Sourcing: Mechanism and Verification
Binshan Lin (Louisiana State University in Shreveport, USA). Pages 449-450.
More and more approaches for representing information on the web are present, such as HTML, web database application, and XML documents. Information on the web is often very important f...
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Paper 117
A Public Sector Case Study on Evaluating and Managing the Benefits of IS/IT
Chad Lin (Curtin University of Technology, Australia), Graham Pervan (Curtin University of Technology, Australia). Pages 451-454.
The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and pr...
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Paper 118
Establishing a Database Track within a Computer Information Systems Degree
Susan K. Lisack (Purdue University, USA), Erick D. Slazinski (Purdue University, USA). Pages 455-457.
With a projected 2.26 million additional jobs to fill in various computer fields by the year 2010, there are and will continue to be ample job opportunities in the computer industry. Ho...
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Paper 119
An Assessment of Digital Divide in the PRC
Ming-te Lu (Lingnan University, Hong Kong), Ping Lin (Lingnan University, Hong Kong), Guo Ling Lao (Shanghai University of Finance and Economics, PRC), Xue Feng Zhang (Shanghai University of Finance and Economics, PRC). Pages 458-461.
As the most populous country in the world, the PRC has seen a drastic increase in Internet users in recent years with the latest count of 25.6 million at the end of June 2001. However,...
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Paper 120
Social Dynamics in Information Systems Survey Research: A Comparison of Administration Media
Susan K. Lippert (Drexel University, USA). Pages 462-465.
Survey responses differ between direct paper and pencil (manual) administration and Internet-based (electronic) survey data collection methods. Social dynamics play an important role in...
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Paper 121
Communication Standards for Health Care MIS
Thomas Lucy-Bouler (Auburn University Montgomery, USA), Dan Morgenstern (Auburn University Montgomery, USA). Pages 466-467.
Standards in the data and telecommunications industry provide the basis of system development for all network operating systems, e-commerce and electronic data interchange. Without thes...
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Paper 122
An Agency Theory Examination of Information Systems Project Success
Robert C. Mahaney (Northern Kentucky University, USA), Albert L. Lederer (University of Kentucky, USA). Pages 468-472.
Agency theory offers a potential explanation for the low success rate of information systems (IS) development projects. The theory suggests that the use of appropriate monitoring plus i...
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Paper 123
WWW-Based Seminar in the Learning of Knowledge Work Course
Pekka Makkonen (University of Jyvaskyla, Finland). Pages 473-476.
The Internet can be used to solve pedagogical problems. To give an example, seminars for crowded courses exceeding a hundred participants would not be possible without web-based arrange...
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Paper 124
Selesian Manufacturing Company, Inc.
R. Keith Martin (Fairfield University, USA). Pages 477-479.
This case describes the near disintegration of a company due to uncontrolled growth, inadequate information systems, and ineffective (or perhaps incompetent) decision-making. Selesian M...
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Paper 125
A RUP-Based Software Process Supporting Progressive Implementation
Tiago Massoni (Cln-UFPE, Brazil), Augusto Sampaio (Cln-UFPE, Brazil), Paulo Borba (Cln-UFPE, Brazil). Pages 480-483.
In this paper we extend the Rational Unified Process (RUP) with a method that supports the progressive, and separate, implementation of three different aspects: persistence, distributio...
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Paper 126
Co-operative Implementation of Knowledge Management: Applying Knowledge Management Methods and Tools for Implementing Knowledge Management in a Virtual Network of Autonomous Companies
David Mayrhofer (Profactor Produktionsforschungs GesmbH, Australia), Thomas Hahn (Profactor Produktionsforschungs GesmbH, Australia). Pages 484-487.
Using a Meta-Knowledge Management approach developed at our organization, this paper describes the process of parallel implementation of Knowledge Management at five companies of the Up...
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Paper 127
Using Strategic Choice to Make Information Systems Decisions Quickly
D. C. McDermid (Edith Cowan University, Australia). Pages 488-491.
This paper reports on an action research study that used the Strategic Choice method. The method was used to support the prioritisation of information systems with respect to enhancing...
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Paper 128
So What’s in a Use Case?
D. C. McDermid (Edith Cowan University, Australia). Pages 492-493.
This paper challenges established wisdom with respect to how to elaborate use cases. Use cases are refined into (business) objects which are then modelled by identifying methods and dat...
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Paper 129
How do IT Students stay up to date with Changes in IT?
Tanya McGill (Murdoch University, Australia), Michael Dixon (Murdoch University, Australia). Pages 494-496.
The information technology industry is subject to rapid change. There have been concerns expressed in the literature about the ability of information technology professionals to keep up...
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Paper 130
Getting Information Systems Research Students Started
Tanya McGill (Murdoch University, Australia). Pages 497-499.
This paper reports on an approach to getting information systems research students started. The approach involves beginning research students undertaking a structured group research pro...
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Paper 131
Knowledge Management in an Age of Terrorism
Denise J. McManus (Wake Forest University, USA), Charles A. Snyder (Auburn University, USA). Pages 500-502.
As the horrific events of September 11, 2001 in New York City, Washington, DC, and rural Pennsylvania unfolded, the first thoughts of most were likely for the victims of terror on such...
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Paper 132
The Case for a Less Methodical Methodology: Lean, Light, Extreme, Adaptive, Agile and Appropriate Software Development
John Mendonca (Purdue University, USA). Pages 503-505.
Historically, the approach to software engineering has been based on a search for an optimal methodology—that is, the identification and application of a set of processes, methods and t...
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Paper 133
Factors Influencing B2C E-Commerce Adoption: A Study of On-line Share Trading Technology Adoption Among Stock Brokerage Firms
Patrick Y. P. Chan (University of Canterbury, New Zealand), Annette M. Mills (University of Canterbury, New Zealand). Pages 506-509.
This study examines seven small share brokerage firms at various stages in their adoption of on-line share trading technology, to determine the factors influencing the adoption decision...
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Paper 134
Development of a Stage Theory for ICT Planning in Schools
Julie Mackey (Christchurch College of Education, New Zealand), Annette M. Mills (University of Canterbury, New Zealand). Pages 510-513.
This paper reports on a study that examines ICT planning in schools and proposes a four-stage model that seeks to explain the evolution of ICT planning maturity in schools. The model em...
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Paper 135
Technology and Knowledge Management: Is Technology Just An Enabler?
Helen J. Mitchell (UNITEC Institute of Technology, New Zealand). Pages 514-516.
Developments in technology have provided organisations with the ability to access information, and to share knowledge with the aim of gaining greater value both to the organisation and...
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Paper 136
Towards a UML Profile for Building on Top of an Existing Application
Isabelle Mirbel (Laboratoire I3S, France), Violaine de Rivieres (Amadeus sas, France). Pages 517-521.
Applications are more and more often built on top of existing ones. Legacy applications and Enterprise Ressource Planning (ERP) are typical examples of development on top of a existing...
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Paper 137
Developing Quality Graduates through Graduate Qualities
Ann Monday (University of South Australia, Australia), Sandra Barker (University of South Australia, Australia). Pages 522-526.
For some time universities have endeavoured to address the shortfall in skill requirements that have been identified by prospective employers of graduates. The University of South Austr...
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Paper 138
PERM: A Model of E-Commerce Adoption in Developing Countries
Alemayheu Molla (Addis Ababa University, South Africa), Paul S. Licker (University of Cape Town, South Africa). Pages 527-530.
A growing volume of literature proclaims the benefits of e-commerce for developing countries. However, unless business organizations in developing countries incorporate e-commerce into...
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Paper 139
End User Computing Support Choices
Robin Munkvold (Nord-Trondelag University College, Norway). Pages 531-535.
This study explores how different end user qualities affect actual use of support sources in organizations. It identifies three qualities: IT-skills; Computer Self-Efficacy; IT-Involvem...
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Paper 140
Factors Influencing Adoption of Mobile Computing
Wenli Zhu (Microsoft Corporation, USA), Fiona Fui-Hoon Nah (Missouri University of Science and Technology, USA), Fan Zhao (University of Nebraska, USA). Pages 536-539.
The emergence of mobile computing combined with the increased popularity of the Internet is changing our daily lives. The increasing use of small portable computers, wireless networks a...
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Paper 141
Information and Knowledge Management Enablers in Business Contexts: An Exploratory Analysis
Karen Nelson (Queensland University of Technology, Australia), Michael Middleton (Queensland University of Technology, Australia). Pages 540-543.
Although, the strategic imperative to manage knowledge for business survival and competitive advantage is widely accepted, integrated frameworks to assist organisations achieve successf...
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Paper 142
The Ecology of Software: A Framework for the Investigation of Business-IT Integration
Thang N. Nguyen (Candle Corporation, USA). Pages 544-547.
From an anthropomorphic (human-like) view, we consider e-business over the Internet as a giant living human body, hence living species. From an ecological view, we extend the concept of...
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Paper 143
The Transition Toward a Knowledgeable Society in Latin America and the Social Responsibility Embedded in its Mechanism
Heberto Ochoa-Morales (UNM-Gallup Campus, USA). Pages 548-550.
In Latin America the proliferation of regional and multilateral agreements with integration as a purpose have generated a high flow of goods, services, and investments among these count...
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Paper 144
Internet B2B: What We Might Expect
Thomas O’Daniel (Monash University, Malaysia), Teoh Say Yen (Monash University, Malaysia). Pages 551-553.
We are currently preparing a survey of Internet Business-to-Business (Internet B2B) users and facilitators in ASEAN, specifically targeting manufacturing and manufacturing support indus...
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Paper 145
A Method Tailored for System Integration
Jon Oldevik (SINTEF Telecom and Informatics, Norway), Arnor Solberg (EDB4Tel, Norway), Audun Jensvoll. Pages 554-557.
Large companies that have been in business for some years necessarily aggregate lots of history concerning their business. The business lives and breaths in pursue of new markets, bette...
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Paper 146
Representation, Assessment and Improvement of Information Systems Architecture
Andreas L. Opdahl (University of Bergen, Norway). Pages 558-561.
This paper presents an alignment model for IS-architecture work that integrates previously separate lines of work. The model explains what it means to group IS-architecture elements int...
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Paper 147
The Business Model Handbook for Developing Countries
Alexander Osterwalder (University of Lausanne, Switzerland), Mathias Rossi (University of Lausanne, Switzerland), Minyue Dong (University of Lausanne, Switzerland). Pages 562-566.
The Business Model Handbook (BMH) for Developing Countries is a proposition for a tool that has for goal to help Small and Medium Sized Enterprises (SME) and local entrepreneurs to desi...
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Paper 148
Presentation Recording as a Means to go Virtual for Campus-Based Universities
R. Muller (imc GmbH Freiburg, Germany), T. Ottmann (University of Freiburg, Germany), H. Zhang (University of Freiburg, Germany). Pages 567-570.
Distance education is no longer a monopoly for specialized Open Universities, such as the OU [1] in the UK or the FU Hagen [2] in Germany anymore. Traditional universities have also beg...
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Paper 149
On Extracting the Semantics of the Iterator Pattern for Use in a Case Tool
Joan Peckham (University of Rhode Island, USA), Scott J. Lloyd (University of Rhode Island, USA). Pages 571-573.
Software patterns are used to facilitate the reuse of object-oriented designs. While most CASE (Computer Aided Software Engineering) tools support the use of UML (Unified Modeling Langu...
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Paper 150
The Internet Game
Norman Pendegraft (University of Idaho, USA). Pages 574-576.
This paper describes a simulation game used to assist students to understand the operation of TCP/IP. The game is used in a telecommunications management course taken primarily by MIS m...
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Paper 151
Securing Intellectual Property in IS Layoffs
Norman Pendegraft (University of Idaho, USA), Jerry Wegman (University of Idaho, USA). Pages 577-578.
The most important asset of many companies is their intellectual property (IP). Customer lists, computer code, and information about new products are all IP. According to Nichols et.al....
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Paper 152
An Evolutionary Misclassification Cost Minimization Approach for Medical Diagnosis
Parag C. Pendharkar (Penn State University at Harrisburg, USA), James Rodger (Indiana University at Pennsylvania, USA), Sudhir Nanda (T Rowe Price, USA). Pages 579-583.
This paper illustrates how a misclassification cost matrix can be incorporated into an evolutionary classification system for medical diagnosis. Most classification systems for medical...
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Paper 153
Forward Engineering and UML: From UML Static Models to Eiffel Code
Liliana Favre (INTIA, Argentina), Liliana Martinez (INTIA, Argentina), Claudia Pereira (INTIA, Argentina). Pages 584-588.
In a previous research work we have proposed a rigorous process to forward engineering UML static models. This approach is based on the integration of semi-formal notations in UML, alge...
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Paper 154
Applying a Reusable Component Model in Raise Formal Method
Laura Felice (INTIA, Argentina), Daniel Riesco (Universidad Nacional de San Luis, Argentina). Pages 589-592.
There is a great diversity in the software engineering technologies that involve some form of software reuse. However, there is a commonality among the techniques used. For example, sof...
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Paper 155
Petri Nets with Clocks and Applications to the Model of Processes
Gabriel Vilallonga (Universidad Nacional de San Luis, Argentina), Daniel Riesco (Universidad Nacional de San Luis, Argentina), German Montejano (Universidad Nacional de San Luis, Argentina), Roberto Uzal (Universidad Nacional de San Luis, Argentina), L. Felice (INTIA, Argentina). Pages 593-597.
Petri Nets are tools for the analysis and design of concurrent systems. There is a formal theory, which supports Petri Nets. We propose Petri Nets with Clocks (PNwC) which has a high ex...
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Paper 156
A Study on Job Satisfaction in the ICT Sector in Egypt
Sherif Kamel (The American University in Cairo, Egypt), Marwa El-Ayouti (Maastricht School of Management, Egypt). Pages 598-599.
During the last two decades the explosive growth in the ICT sector and its continuous integration in various businesses as well as its increasing role in economic development have creat...
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Paper 157
Electronic Commerce Policy-Making in Developing Regions: The Case of South Eastern Europe
Anastasia Papazafeiropoulou (Brunel University, UK), Athanasia Pouloudi (Athens University of Economics and Business (AUEB), Greece), Georgios Doukidis (Athens University of Economics and Business (AUEB), Greece). Pages 600-603.
The ‘digital divide’ between developed and non-developed countries in terms of adoption of new technologies and particularly the Internet and electronic commerce is a heavily debated an...
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Paper 158
Developing Collective Knowledge in an Electronic Business Space
Violina Ratcheva (The University of Nottingham Business School, UK). Pages 604-607.
Virtual teams have been increasingly cited as an efficient and flexible novel form of organisational arrangements affected by the emergence of the electronic business space. The purpose...
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Paper 159
Do Reward Systems Encourage Tacit Knowledge Sharing in Management Consulting Firms?
Ricky Laupase (Edith Cowan University, Australia), Dieter Fink (Edith Cowan University, Australia). Pages 608-611.
Management consulting firms are typical examples of knowledge-intensive organisations that use their consultants’ tacit knowledge to resolve clients’ problems. They have been in the for...
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Paper 160
Converting Consultants’ Tacit Knowledge to Organisational Explicit Knowledge: Case Studies of Management Consulting Firms
Ricky Laupase (Edith Cowan University, Australia), Dieter Fink (Edith Cowan University, Australia). Pages 612-616.
This paper explores the conversion of individuals’ tacit knowledge to organisational explicit knowledge in management consulting firms focusing on how organisation structure and culture...
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Paper 161
Understanding the Impact of GSS: The Role of Anonymity and Culture
Moez Limayem (City University of Hong Kong, Hong Kong), Mohamed Khalifa (City University of Hong Kong, Hong Kong), John Coombes (City University of Hong Kong, Hong Kong), Lei Zhu (City University of Hong Kong, Hong Kong). Pages 617-618.
Managers spend a considerable part of their work in meetings, participating in group decisions. Group work, however, is often inefficient and unproductive, suffering from a number of pr...
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Paper 162
Modelling Web Application: The Conceptual Page Design
Leonardo Mangia (University of Lecce, Italy), Roberto Paiano (University of Lecce, Italy), Vito Perrone (Politecnico di Milano, Italy). Pages 619-622.
The main goal of this paper is to define a publishing model for Web Applications starting from the analysis of the most well-known modelling methodology, such as HDM, OOHDM, WebML, Cona...
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Paper 163
Establishing a Software Development Track in a Computer Information Systems and Technology B. S. Degree
Michael J. Payne (Purdue University, USA). Pages 623-625.
As IT organizations continue to grow and the demand for IT professionals continues to grow, the need for IT software developers also continues to grow. The purpose of this track is so s...
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Paper 164
Information Extraction from Free-Text Business Documents
Witold Abramowicz (The Poznan University of Economics, Poland), Jakub Piskorski (German Research Center for Artificial Intelligence (DFKI), Germany). Pages 626-630.
One of the most difficult aspects of using search technology is the process of getting information in shape for searching. The objective of this paper is an investigation of the applica...
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Paper 165
Distance Learning: Opportunity or Pitfall?
Pamela E. Paustian (University of Alabama at Birmingham, USA), Donna J. Slovensky (University of Alabama at Birmingham, USA). Pages 631-632.
Distance learning is far from being a new phenomenon. In fact, distance learning dates back to the late 1800’s when correspondence courses were first introduced. Current technology offe...
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Paper 166
Dimensions in the Object Oriented Software Development Process
Claudia Pons (LIFIA, Argentina), Roxana Giandini (LIFIA, Argentina), Gabriel Baum (LIFIA, Argentina), Joe Luis Garbi (LIFIA, Argentina), Paula Mercado (LIFIA, Argentina). Pages 633-636.
During the object-oriented software development process, a variety of models of the system is built. All these models are not independent, but they are related to each other. Elements i...
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Paper 167
Tentative Research on Lemon Problems in the Internet Transaction
Li Qi (Xi’an Jiaotong University, China), Zhang Xianfeng (Xi’an Jiaotong University, China), Zhang Qin (Xi’an Jiaotong University, China). Pages 637-639.
While the scope of entities transacting through the Internet is enlarged, the objects they are dealing with are also enriched. Therefore, the information asymmetry does not disappear, b...
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Paper 168
Defending Infrastructures Against Information Warfare
Vernon Stagg (Deakin University, Australia), Matthew Warren (Deakin University, Australia). Pages 640-643.
Information Infrastructures are an eclectic mix of open and closed networks, private and public systems, the Internet, and government, military, and civilian organizations. Significant...
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Paper 169
The Social Responsibility in the Information Age is to Maximise Profits - Is It?
Bernd Carsten Stahl (University College Dublin, Ireland). Pages 644-646.
Social responsibility is a highly popular term and it seems to be of importance to what is happening in the information age. In this paper the notion of social responsibility is analyse...
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Paper 170
An Issues Framework for the Role of Organisational Culture and Climate in Knowledge Management
Craig Standing (Edith Cowan University, Australia), Steve Benson (Edith Cowan University, Australia). Pages 647-651.
A major facilitator of Knowledge Management according to the literature is an appropriate organisational culture or climate, especially one that fosters the sharing of knowledge on a wi...
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Paper 171
The ERP Market: An Australasian 2001 Update
Andrew Stein (Victoria University, Australia), Paul Hawking (Victoria University, Australia). Pages 652-655.
The global ERP industry blossomed in the 1990’s automating back office operations. Research up to date has been limited especially in the relation to market penetration of these product...
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Paper 172
Preparation for "E-Learning": ICT Literacy and Usage of Australian University Students (2001)
Andrew Stein (Victoria University, Australia). Pages 656-659.
University students require considerable computer literacy to enter and then succeed at their studies. Many courses, whether technology focussed or not, are using advanced Web technolog...
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Paper 173
A New Approach to Components
Zoran Stojanovic (Delft University of Technology, The Netherlands), Ajantha Dahanayake (Delft University of Technology, The Netherlands). Pages 660-662.
Component-Based Development (CBD) represents an advanced paradigm for building complex enterprise systems of nowadays. While the necessary technology has been already settled down in pr...
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Paper 174
Managing Knowledge in UK Primary Healthcare: Some Mixed Messages
George Stonehouse (University of Northumbria, UK), Anna Buehring (University of Newcastle, UK), Jonathan Pemberton (University of Northumbria, UK). Pages 663-666.
Knowledge is increasingly recognised as a vital resource in the development of successful organisations. Much of the published work in this area has arisen in a business and management...
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Paper 175
E-Biz Consulting 101: Collaborating with Small Business on E-Commerce Projects
Sharon W. Tabor (Boise State University, USA). Pages 669-671.
While hiring companies continue to emphasize the importance of communication and team skills for new IT graduates, students emphasize their dislike for academic team projects. In an eff...
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Paper 176
Optimal Price Discount Schedule for Digital Music Downloads
Jan Sunjaya (University of Illinois, USA). Pages 667-668.
It is now commonly believed that the potential demand for music downloads is huge. Researchers at Webnoize found that in August 2001, music-lovers transferred more than three billion mu...
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Paper 177
Interaction Mode and Markup Languages: The Impact of Interface Type on User Performance and Satisfaction When Using a Markup Language
Jeffrey Hsu (Fairleigh Dickinson University, USA). Pages 672-675.
The role of interaction mode in user interfaces is of considerable importance, since the method of interaction can have an impact on both performance and satisfaction with regards to us...
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Paper 178
Towards a Profession of Information Systems and Technology: The Relative Importance of "Hard" and "Soft" Skills for IT Practitioners
Rodney Turner (Victoria University of Technology, Australia), Glenn R. Lowry (United Arab Emirates University, UAE). Pages 676-678.
This research reports some further findings of an ongoing investigation into conceptual, academic, and soft skills that IS/IT practitioners regard as important in new graduates. The res...
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Paper 179
UML Design Patterns for Business Processes
Peter Rittgen (Technical University Darmstadt, Germany), Klaus Turowski (University of Augsburg, Germany). Pages 679-681.
Today, modeling business processes and modeling software is done using different notations that are designed to fit to the special needs of the respective tasks. However, this fact resu...
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Paper 180
Online Auctions: Lessons Learned from Strategic E-Business Consulting
Bernhard Rumpe (Munich University of Technology, Germany). Pages 682-686.
Online auctions are among the most influential e-business applications. Their impact on trading in the B2B (business to business), as well as in the B2C (business to consumer) and C2C (...
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Paper 181
The Globalization Efforts of Small Internet Retailers
Anand Ramchand (National University of Singapore, Singapore), Pan Shan Ling (National University of Singapore, Singapore). Pages 687-690.
The Internet has played a vital role as a key enabler in the adoption and execution of global business strategies and has affected many business fundamentals (Hopping, 2000). In particu...
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Paper 182
Information Operations in the Kuwaiti Corporate Sector: An Analysis
Sajjad ur Rehman (Kuwait University, Kuwait), Laila Marouf (Kuwait University, Kuwait). Pages 691-696.
Information operations in corporate companies are diverse. Preparation of information workers for these organizations requires an understanding of the spectrum, content and extent to wh...
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Paper 183
Executable Modeling with UML: A Vision or A Nightmare?
Bernhard Rumpe (Munich University of Technology, Germany). Pages 697-701.
Extreme Programming is the most prominent new, light-weight (or agile) methods, defined to contrast the current heavy-weight and partially overloaded object-oriented methods. It focuses...
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Paper 184
An Approach to Deal with Non-Functional Requirements within UML
Guadalupe Salazar-Zarate (Technical University of Catalunya (UPC), Spain), Pere Botella (Technical University of Catalunya (UPC), Spain), Ajantha Dahanayake (Delft University of Technology, The Netherlands). Pages 702-704.
This paper presents ongoing work on formulating a methodology to deal with the non-functional aspects of software systems. It is well-known that functional and non-functional requiremen...
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Paper 185
E-Commerce Security Issues
Ali Salehnia (South Dakota State University, USA), Hassan Pournaghshband (Southern Polytechnic State University, USA). Pages 705-708.
This paper explores the different types of EC security applications and technologies currently in use, and points out the possible weaknesses and drawbacks of the existing security meas...
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Paper 186
Knowledge Management in an Inter-Organizational Partnership: From Information Reporting to a Learning Culture
W. Andrew Taylor (University of Bradford, UK), G. H. Wright (Liverpool John Moores University, UK), C. A. Gibson (University of Bradford, UK). Pages 709-712.
This paper discusses the barriers to knowledge sharing in an inter-organizational healthcare partnership in the UK public sector. Based on a case study incorporating participant observa...
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Paper 187
Implementing the Event Sharing Paradigm: The Multipoint Event Sharing Service (MESS)
Erik Molenaar (University of Technology Aachen, Germany), Dirk Trossen (Nokia Research Center Boston, USA). Pages 713-716.
Shared collaboration between distributed users gains more importance due to the globalization of organizations and institutions. Beside exchanging audiovisual data, sharing spreadsheets...
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Paper 188
Assessing Relevance and Micro-Relevance to the Professional’s Working Process as a Determinants of IT-Diffusion and IT-Use in Healthcare
Roel W. Schuring (University of Twente, The Netherlands), Ton A.M. Spil (University of Twente, The Netherlands). Pages 717-721.
User-adoption of new IT-applications is the proof-of-the-pudding when it comes to IT-success in Healthcare. As a consequence, many studies are made of the role of the users in the intro...
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Paper 189
A Business Value Complementary Framework of Electronic Commerce
Ada Scupola (Roskilde University, Denmark). Pages 722-725.
Many corporations are reluctant to adopt electronic commerce due to uncertainty in its profitability and business value. This article presents a theoretical framework that could be used...
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Paper 190
Strategic Alliances in Application Service Provision
Phil Seltsikas (Brunel University, UK), Wendy L. Currie (Brunel University, UK), D. E.S. Tebboune (Brunel University, UK). Pages 726-730.
Application Service Provision (ASP), which consists in deploying, managing and remotely hosting software applications through centrally located servers, is emerging as a new form of app...
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Paper 191
Issues in the Development of E-Marketplaces: A Public Sector Perspective
Ian M. Sims (Edith Cowan University, Western Australia), Craig Standing (Edith Cowan University, Western Australia). Pages 731-735.
The procurement environment is becoming more complex for practitioners with new e-marketplace developments. This paper explains the issues related to procurement decisions and benefits...
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Paper 192
System of Information Retrieval in XML Documents
Saliha Smadhi (Universite de Pau, France). Pages 736-739.
The Extensible Markup Language (XML) is considered as a new standard for data representation and exchange on the web. XML opens opportunities to develop a new generation of information...
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Paper 193
Systems Analysts Emerge as Leaders: "Framing" through IS in Contemporary Organizations
Gayla Jo Slauson (Mesa State College, USA), Chad Grabow. Pages 740-741.
Today’s systems analysts serve as leaders in ways that managers and the analysts themselves may not realize. By controlling access, form, and distribution of information, analysts provi...
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Paper 194
A Generic Framework for Defining Domain-Specific Models
Arnor Solberg (SINTEF Telecom and Informatics, Norway), Jon Oldevik (SINTEF Telecom and Informatics, Norway), Audun Jensvoll (EDB4Tel, Norway). Pages 742-746.
How do you tailor a general-purpose system development methodology to appropriately fit the specific needs of your company and the actual domain or product-family you are working with?...
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Paper 195
IT Utilization Status of Local Governments in Japan and Related Issues
Tatsumi Shimada (Tokyo Metropolitan Institute of Technology, Japan), Kiyoshi Ushida (Tokyo Metropolitan Government, Japan). Pages 747-749.
This paper reveals the actual status of local governments’ digital readiness in Japan, and describes the stage of achievement in digitalization and related issues.0 Items requiring anal...
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Paper 196
A Contigency Theory of Virtual Work Effectiveness: Task, Technology and Communication Fit
Bongsik Shin (San Diego State University, USA). Pages 750-753.
We are witnessing rapid growth of inter and intra-organizational virtual processes in many different forms, which include telecommuting, mobile work, e-businesses, and virtual corporati...
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Paper 197
Quantitative Risk Assessment and the Effective Management of Software Projects
Dan Shoemaker (University of Detroit Mercy, USA), Antonio Drommi (University of Detroit Mercy, USA), Wendy Norfleet (University of Detroit Mercy, USA). Pages 754-757.
The essence of successful software management lies in the ability to gauge risks and evaluate performance. Or in simple terms, commitments should never be made where the likelihood of f...
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Paper 198
Spatial Metadata Server: Supporting Data Clearinghouse in the Hindu-Kush Himalayan Region
Iftikhar U. Sikder (University of Maryland Baltimore County, USA), Nagma Yasmin (University of Northern Iowa, USA), Aryya Gangopadhyay (University of Maryland Baltimore County, USA). Pages 758-761.
This paper outlines an ongoing research on the implementation of spatial metadata server for the Hindu-Khus Himalayan region to facilitate spatial data sharing among different regional...
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Paper 199
Intranet Development Processes in Large Organizations: Characteristics and Management Implications
Rens Scheepers (Swinburne University of Technology, Australia), Volker Gruhn (Dortmund University, Germany), Yun Yang (Swinburne University of Technology, Australia). Pages 762-766.
This paper highlights characteristics pertaining to intranet development processes in large, complex organizations. Some key differences between traditional development processes and in...
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Paper 200
Mobile Technology Use Landscape - Convergence of the Organisation and Personal Context
Helana Scheepers (Monash University, Australia). Pages 767-770.
The media hype surrounding mobile devices promises ubiquity and pervasive computing. This paper reports on an explorative study of individual mobile workers experiences with the use of...
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Paper 201
Lessons Learned Using REACT: An Architectural Evaluation Testbed for Real-Time Embedded Systems
Phillip Schmidt (The Aerospace Corporation, USA), Jaime Mistein (The Aerospace Corporation, USA), Robert Duvall (The Aerospace Corporation, USA), Jeffrey Lankford (The Aerospace Corporation, USA), Jesus Rivera (The Aerospace Corporation, USA). Pages 771-774.
Recent costly space launch failures and difficulties with on-orbit operation have highlighted the fact that space system architecture designs are becoming increasingly complex to analyz...
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Paper 202
Enterprise Application Integration: New Solutions for a Solved Problem or a Challenging Research Field?
Joachim Schelp (University of St. Gallen, Switzerland), Frederic Rowohl (University of St. Gallen, Switzerland). Pages 775-779.
When closing the loop back to legacy systems data warehousing is becoming a general IT integration topic, which is—partly—discussed under the label enterprise application integration. T...
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Paper 203
How IT Reshaped the Manufacturing Enterprise - Its Competitive Advantages and Organizational Requirements
Qiang Tu (Rochester Institute of Technology, USA). Pages 780-781.
In recent years, information technology (IT) has dramatically altered the structure of markets in a number of industries. Significant advances in the related technologies of computers,...
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Paper 204
Analysis of Factors Affecting Implementation of Customer Relationship Management Systems
Mohammad H. A. Tafti (Hofstra University, USA). Pages 782-785.
Customer Relationship Management (CRM) has become a popular topic as organizations have attempted to redesign their business processes and systems to establish better relationships with...
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Paper 205
Community Informatics - A Role in Emancipatory Learning in Distance Education
Wal Taylor (Central Queensland University, Australia), John Dekkers (Central Queensland University, Australia). Pages 786-789.
It is well documented that the use of Information Communication Technologies (ICT) in the context of teaching and learning can increase the possible use of a greater range of teaching a...
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Paper 206
Research into Business-IT Alignment: Toward a Cognitive Perspective
Felix B. Tan (The University of Auckland, New Zealand), R. Brent Gallupe (Queen’s University, Canada). Pages 790-792.
Contemporary empirical research into business-IT alignment is almost entirely behavioral in focus. They explore the alignment issue by examining the way organizations conduct themselves...
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Paper 207
A Framework for Analyzing the Adoption of Enterprise Resource Planning Systems in Indian Organizations
Monideepa Tarafdar (University of St. Thomas, USA), Rahul Roy (University of Northern Iowa, USA). Pages 793-797.
The first ERP systems were introduced in Indian organizations in the late 1990’s. The ERP segment in India grew by 23 percent during 1999-2000, and at the end of 2000, more than 200 org...
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Paper 208
Critical Factors for Electronic Commerce Success in Small Business: A Meta Study
Nabeel A.Y. Al-Qirim (Auckland University of Technology, New Zealand), Brian J. Corbitt (Deakin University, Australia). Pages 798-802.
Small to medium-sized enterprises (SMEs) contribute significantly to the national economies and to the employment levels of different countries and represent a viable source for inventi...
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Paper 209
Training Distribution Strategies for Optimizing Neural Network Classification Models
Steven Walczak (University of Colorado at Denver, USA), Irena Yegorova (City University of New York, USA), Bruce H. Andrews (University of Southern Maine, USA). Pages 803-805.
Neural networks have been repeatedly shown to outperform traditional statistical modeling techniques for both discriminant analysis and forecasting. While questions regarding the effect...
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Paper 210
The Impact of Trust on the Benefits Obtained from Knowledge Sharing
Ran Wang (University of Maryland Baltimore County, USA), Bonnie Rubenstein-Montano (Georgetown University, USA). Pages 806-808.
Knowledge sharing is currently at the forefront of research in the areas of organizational management and electronic business. Research has focused on aspects of knowledge sharing such...
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Paper 211
Web-Based Learning: The Impact of Cognitive Styles on Learning Environment Development
Ray Webster (Edith Cowan University, Australia). Pages 809-812.
This paper looks at the use of cognitive styles to help support Web-Based Learning. This is attempted in two ways. The first is by involving the students more comprehensively in the des...
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Paper 212
Quality Assurance Procedures for a Web-Based Degree
Salvatore Valenti (Istituto di Informatica, Italy), Maurizio Panti (Istituto di Informatica, Italy), Tommaso Leo (Universita di Ancona, Italy). Pages 813-816.
The growth of credit-bearing distance learning offerings and enrolments at accredited, degree-granting colleges and universities has been astonishing in the last few years. According to...
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Paper 213
Conceiving Service-Based Architecture and Process Quality Software Education
Kam Hou Vat (University of Macau, Macau). Pages 817-820.
This paper describes the initiative to incorporate the practice of quality software education (QSE) into our undergraduate curriculum concerning the engineering of software. Specificall...
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Paper 214
Use of Email in Educational Establishments - A UK and Australian Perspective
Diane Willis (Leeds Metropolitan University, UK), Elayne Coakes (University of Westminster, UK), Andrew Wenn (Victoria University of Technology, Australia). Pages 821-823.
Email is increasingly favoured as a major communication tool in UK and Australian educational establishments. The aim of this paper is to examine patterns of email usage in the two coun...
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Paper 215
A Rich Stonehouse for the Relief of Man’s Estate? Developing a Teaching Curriculum in Knowledge Management
Mark Brogan (Edith Cowan University, Australia), Philip Hingston (Edith Cowan University, Australia), Vicky Wilson (Edith Cowan University, Australia). Pages 824-826.
[The School of Computer and Information Science at Edith Cowan University (ECU) has made a commitment to teaching Knowledge Management (KM) and has developed a Master’s suite of courses...
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Paper 216
The Readiness of Information and Decision Support Center in Egypt to Adopt Knowledge Management
Ahmed Hussain (Information and Decision Support Center, Egypt), Khaled Wahba (Cairo University, Egypt). Pages 827-831.
No doubt that creative and innovative people form the core of any organization. Those people build the corporate memory. The Information and Decision Support Center for the Cabinet of M...
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Paper 217
Targeting the Social: A Sociopragmatic Approach Towards Design and Use of Information Systems
Boris Wyssusek (Technical University Berlin, Germany), Martin Schwartz (Technical University Berlin, Germany), Bettina Kremberg (University Leipzig, Germany). Pages 832-835.
Information Systems Research is being attributed of having no substantial philosophical foundation. A review of contemporary literature reveals not only positivism as the dominating par...
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Paper 218
Basic Organization Structure Model for Cooperative Information Processing
Yao Li (National University of Defense Technology, China), Zhang Weiming (National University of Defense Technology, China), Wang Changying (National University of Defense Technology, China), Gong Yong (National University of Defense Technology, China). Pages 836-839.
In this paper, we present a Basic Organization Structure (BOS) model, which can support complicated cooperative strategies in large mutual networks. The model is a cooperative knowledge...
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Paper 219
Inter-Organizational Relationship and Networks
Keichii Yamada (Nakamura Gakuen University, Japan). Pages 840-842.
Understanding the relationship between/among the competitors, the customers and the suppliers, etc. - in other words, the relationship about the competition and the cooperation, etc. wi...
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Paper 220
Temporal Interaction Diagrams
T. Y. Chen (Swinburne University of Technology, Australia), Iyad Rahwan (University of Melbourne, Australia), Yun Yang (Swinburne University of Technology, Australia). Pages 843-846.
An interaction diagram is a graphical view of computation processes and communication between different entities. It can be used for the design and testing of distributed systems. In pa...
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Paper 221
Cross-Cultural Dimensions of Internet Portals
Sajjad Zahir (University of Lethbridge, Canada), Brian Dobing (University of Lethbridge, Canada), Gordon Hunter (University of Lethbridge, Canada). Pages 847-851.
Culture can be defined as the manifestation of “learned behavior consisting of thoughts, feelings and actions” (Hoft, 1996) formed under the influences of social, biological, psychologi...
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Paper 222
Designing a Multi-Criteria Group Support System (MCGSS) Using Internet Technology
Sajjad Zahir (University of Lethbridge, Canada), Brian Dobing (University of Lethbridge, Canada). Pages 852-854.
Group Support Systems (GSS) offer potentially new ways for groups to work together, but most reported usage is still for systems that simply supplement face-to-face meetings. In a recen...
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Paper 223
A Review of Information Modeling and its Significance for the Development of CASE Tools for Source Integration in Data Warehouse
Azene D. Zenebe (University of Maryland Baltimore County, USA). Pages 855-857.
There are different data warehouse structures or architectures for source integration and along with corresponding modeling methods for representation and inference. Broadly they are ca...
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Paper 224
Alleviating Software Piracy: The Role of Online Renting
Xiaohua H. Zeng (National University of Singapore, Singapore), T. S. Y. Lee (National University of Singapore, Singapore), H. H. Teo (National University of Singapore, Singapore). Pages 858-863.
Online rental of software is emerging as a new way of dissemination for several major software firms. Compared to outright selling, the renting scheme delivers the software as a service...
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Paper 225
Enabling Technologies for Supply Chain Process Management
Roland Holten (University of Muenster, Germany), Alexander Dreiling (University of Muenster, Germany), Michael zur Muehlen (University of Muenster, Germany), Joerg Becker (University of Muenster, Germany). Pages 864-868.
Supply chain management deals with the efficient coordination of enterprises along a value chain to provide goods and services to end users. While the operational and strategic aspects...
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Paper 226
Understanding the South African Online Consumer
Kevin Johnston (University of Cape Town, South Africa). Pages 869-871.
This research attempts to develop a profile of the online consumers in South Africa. The paper focuses on what web consumers in South Africa want, and the challenges facing web develope...
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Paper 227
Lessons from Geese - Harmonising IT and Business
Kevin Johnston (University of Cape Town, South Africa). Pages 872-875.
The paper focuses on two hypotheses: firstly, that IT strategy is not widely aligned with business strategy; and secondly that IT is still thought of as “something different” in busines...
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Paper 228
E-Learning and SMEs: Considerations from an Italian Study
Paola Bielli (SDA Bocconi, Italy), Stefano Basaglia (SDA Bocconi, Italy). Pages 876-879.
E-learning is one of the most promising sectors within the Information and Communication Technologies industry and growth forecasts are more than optimistic. Despite these good premises...
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Paper 229
Novel Indexing Method of Relations between Salient Objects
R. Chbeir (LISI-INSA de Lyon, France), Y. Amghar (LISI-INSA de Lyon, France), A. Flory (LISI-INSA de Lyon, France). Pages 880-882.
Since the last decade, image retrieval has been used in several application domains such as GIS, medicine, etc. Queries are formulated using different types of features such low-level f...
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Paper 230
Information Resource Development in China
Lai Maosheng (Peking University, China), Fu Xin (Peking University, China), Zhang Liyang (Peking University, China). Pages 883-885.
This paper introduces the history and current situation of Information Resource Development in China, with emphasis on the introduction of various initiatives under way. It also analyze...
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Paper 231
Enhancing Systems Analysis with Workflow Modeling
Vincent C. Yen (Wright State University, USA). Pages 886-888.
Workflow modeling has received more attention in recent years since the publication of standards by Workflow Management Coalition in 1995. In this paper, we give a brief introduction to...
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Paper 232
Technology Trust: The Next Value Creator in B2B Electronic Commerce
Pauline Ratnasingam (University of Vermont, USA), Paul A. Pavlou (University of Southern California, USA). Pages 889-894.
Whereas the traditional notion of trust primarily focuses on trust in a trading partner, trust in e-business also incorporates the notion of trust in the infrastructure and the underlyi...
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Paper 233
Regional Variation in Medical Data Quality Management
Daniel P. Lorence (The Pennsylvania State University, USA), Amanda Spink (The Pennsylvania State University, USA). Pages 895-897.
This paper reports findings from a U.S. national survey on the adoption of data quality management. Findings suggest that on a nationwide basis, regional variation was found in the adop...

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