Collaborative Information Technologies

Collaborative Information Technologies

Mehdi Khosrow-Pour, D.B.A.

Copyright: © 2002 |Pages: 308

ISBN13: 9781931777148|ISBN10: 1931777144|EISBN13: 9781931777254

DOI: 10.4018/978-1-931777-14-8

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MLA

Khosrow-Pour, D.B.A., Mehdi, editor. Collaborative Information Technologies. IGI Global, 2002. https://doi.org/10.4018/978-1-931777-14-8

APA

Khosrow-Pour, D.B.A., M. (Ed.). (2002). Collaborative Information Technologies. IGI Global. https://doi.org/10.4018/978-1-931777-14-8

Chicago

Khosrow-Pour, D.B.A., Mehdi, ed. Collaborative Information Technologies. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-14-8

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Collaborative Information Technologies are broadly defined as technologies that enable collaboration among individuals engaged in a common task. Examples of such technologies are Web-based chat tools, Web-based asynchronous conferencing tools, e-mail, listservs, collaborative writing tools, group decision support systems, etc.

Collaborative Information Technologies includes research on the design and implementation of such technologies, assessment of the impact of collaborative technologies on organizations, and theoretical considerations on links between collaborative technologies and organizational outcomes.

Table of Contents

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Front Materials

Title Page

Copyright Page

Foreword

Preface

Chapters

Chapter 1

Extending Collaboration Support Systems: Making Sense in Remote Innovation (pages 1-23)

Thekla Rura-Polley, Ellen Baker

This chapter first examines the role of collaboration and collective learning in regional and industry-wide innovation and how remote innovation–that is, innovation organized through electronic collaboration–could be enhanced by...

Chapter 2

Conceptual Linkages: An Analysis of the Organizational Learning, Collaborative Technology and Intellectual Capital Literature (pages 24-49)

Robert Neilson

The purpose of this chapter is threefold. First, it seeks to establish a conceptual link between three distinct bodies of literature dealing with: (1) learning organizations, (2) collaborative technologies also referred to as...

Chapter 3

Process Improvement and Knowledge Communication (pages 50-62)

Ned Kock

Given the prominent role that information processing seems to play in organizational processes, and the assumption that information processing relies heavily on knowledge, the frequent claims that the collective knowledge held by...

Chapter 4

The Effects of Collaborative Technologies (pages 63-81)

Ned Kock

As discussed in previous chapters, one of the main reasons why such explosion of information flow is taking place is the specialization of knowledge. As more and more knowledge is produced on a global scale, the scope of knowledge...

Chapter 5

The Collaborative Use of Information Technology: End-User Participation and System Success (pages 82-105)

William J. Doll, Xiaodong Deng

User participation seems especially important in the development of collaborative work systems where the technology is used by a work group to coordinate their joint activities. Users rather than systems analysts are often the best...

Chapter 6

Promoting Collaboration among Trainers in the National Weather Service (pages 106-111)

Victoria C. Johnson, Sherwood R. Wang

In the last several years, the National Weather Service (NWS) has undergone a massive modernization and reorganization effort, substantially changing the organization’s structure and the technologies used to produce forecasts. When...

Chapter 7

A KM-Enabled Architecture for Collaborative Systems (pages 112-119)

Lina Zhou, Dongsong Zhang

Driven by the collaborative technology, COllaborative SYstems (COSY) facilitate information management in the organizations. In face of the dynamic and information-overloaded age, knowledge management (KM) has been recognized as an...

Chapter 8

Computer-Mediated Inter-Organizational Knowledge-Sharing: Insights from a Virtual Team Innovating Using a Collaborative Tool (pages 120-140)

Ann Majchrzak, Ronald E. Rice, Nelson King, Arvind Malhotra, Sulin Ba

How does a team use a computer-mediated technology to share and reuse knowledge when the team is inter-organizational and virtual, when the team must compete for the attention of team members with collocated teams, and when the task...

Chapter 9

Alignment of Collaboration Technology Adoption and Organizational Change: Findings from Five Case Studies (pages 141-153)

Bjørn Erik Munkvold

The chapter presents an analysis of the alignment process of the adoption of collaboration technology and related organizational change identified in a multiple case study in five organizations. Special emphasis is put on the...

Chapter 10

Information Retrieval Using Collaborating Multi-User Agents (pages 154-166)

Elaine Ferneley

Informal channels for the exchange of information have long been recognised as important (Menzel, 1959; Wilson, 1981; Kuhlthau, 1991; Root, 1988; Kraut and Galegher, 1990). Typical examples of informal information exchange activities...

Chapter 11

A Framework for the Implementation of a Collaborative Flexible Learning Environment for Academic Institutions (pages 167-180)

R. K.Y. Li, S. T. Cheng, R. J. Willis

Over the past few years the enormous advances in multimedia and Internet technology have started to affect how we live, play, enjoy and conduct our businesses. At the same time, these technologies have begun to creep into our...

Chapter 12

Information Technology, Core Competencies and Sustained Competitive Advantage (pages 181-202)

Terry Anthony Byrd

The value of information technology (IT) in today’s organizations is constantly debated. Researchers and practitioners have examined organizations to try to discover causal links between competitive advantage and IT. This paper...

Chapter 13

Fitting EMS to Organizations (pages 203-214)

Carlos J. Costa, Manuela Aparicio

A major purpose of an electronic meeting system (EMS) is recording data, which allows the production of an immediate and unbiased report. But reports produced by commercial EMSs have some weaknesses that make difficult the...

Chapter 14

Ad Hoc Virtual Teams: A Multi-disciplinary Framework and a Research Agenda (pages 215-227)

Guy Pare, Line Dube

Virtual arrangements are proposed as a way for organizations to face the challenges of the upcoming century and to operate both efficiently and innovatively (Bleecker, 1994; Jarvenpaa & Ives, 1994). Information and communication...

Chapter 15

Overcoming Barriers in the Planning of a Virtual Library: Recognising Organisational and Cultural Change Agents (pages 228-238)

Ardis Hanson

The University of South Florida (USF) Libraries consist of five separate entities, two located at regional campuses in St. Petersburg and Sarasota and three libraries located on the main campus in Tampa. These libraries operate in a...

Chapter 16

The Wicked Relationship Between Organisations and Information Technology (pages 239-261)

Gill Mallalieu, Clare Harvey, Colin Hardy

The concept of the “wicked problem” is useful in coming to terms with any studies, which involve people, organisations and information technology. It helps to define the shortcomings of traditional positivist approaches in areas...

Chapter 17

Inspecting Spam: Unsolicited Communications on the Internet (pages 262-273)

Ellen R. Foxman, William T. Schiano

Much coverage of the Internet focuses on undesirable, sometimes intrusive, communication, often referred to as “spam.” Spam has been decried as antisocial, wasteful, and/or fraudulent, with individuals, organizations, and media...

Chapter 18

Application of Information Management with Meeting Automation Tool (pages 274-280)

Andrey Naumenko, Alain Wegmann

Presented work describes technologically supported solution that helps people in a workgroup to deal with information related to their common projects. The solution supports different scenarios of group organizations including the...

Chapter 19

A Distributed Cognition Analysis of Mobile CSCW (pages 281-286)

Mikael Wiberg, Ake Gronlund

We use a distributed cognition perspective to analyse mobile CSCW (computer supported co-operative work) among service technicians at a telecom operator. We focus on three aspects, the physical conditions for the interaction, the...

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