Welcome to the InfoSci Platform
Reference Hub20
Exploring Client Perceptions and Intentions in Emerging Economies: The Case of Green Banking Technology

Exploring Client Perceptions and Intentions in Emerging Economies: The Case of Green Banking Technology

Mehree Iqbal, Nabila Nisha, Afrin Rifat, Pradiptarathi Panda
Copyright: © 2018 |Volume: 9 |Issue: 3 |Pages: 21
ISSN: 1947-9638|EISSN: 1947-9646|EISBN13: 9781522544463|DOI: 10.4018/IJABIM.2018070102
Cite Article Cite Article

MLA

Iqbal, Mehree, et al. "Exploring Client Perceptions and Intentions in Emerging Economies: The Case of Green Banking Technology." IJABIM vol.9, no.3 2018: pp.14-34. http://doi.org/10.4018/IJABIM.2018070102

APA

Iqbal, M., Nisha, N., Rifat, A., & Panda, P. (2018). Exploring Client Perceptions and Intentions in Emerging Economies: The Case of Green Banking Technology. International Journal of Asian Business and Information Management (IJABIM), 9(3), 14-34. http://doi.org/10.4018/IJABIM.2018070102

Chicago

Iqbal, Mehree, et al. "Exploring Client Perceptions and Intentions in Emerging Economies: The Case of Green Banking Technology," International Journal of Asian Business and Information Management (IJABIM) 9, no.3: 14-34. http://doi.org/10.4018/IJABIM.2018070102

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

This article describes how in response to the global initiative to save the environment, many emerging economies today promote environmental-friendly practices by implementing various forms of green banking services. Beyond its usefulness for the environment, green banking also benefits the clients by offering new channels of financial services delivery. As such, there may be various factors which can shape the behavioral intentions of clients for adopting green banking, including their environmental concerns, perceived financial cost and timeliness factor attached to these services. Using UTAUT model and Structural Equation Modeling (SEM), this paper thus proposes a model to identify such adoption factors in the context of an emerging economy. The article finds that timeliness, facilitating conditions, environmental concerns, effort expectancy and performance expectancy, plays an important role in capturing clients' overall perceptions of green banking. Results therefore indicate clients may be fairly pragmatic in developing general attitudes towards the use of green banking.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.