International Journal of Information Systems in the Service Sector (IJISSS) 9(1)

HIPAA Security and Privacy Rules Auditing in Extreme Programming Environments (pages 1-21)

Healthcare business is responsible of keeping patient data safe and secure by following the rules of the federal Health Insurance Portability and Accountability Act of 1996, (HIPAA). Agile software organizations that deal with...

Prioritizing Sustainable Practices of Service Organizations: An Empirical Evidence from Automobile Dealers in UAE (pages 22-36)

This paper introduces sustainability to the field of service companies, expands the conceptualization of sustainability beyond the triple bottom line to consider key supporting facets which are posited to be requisites to sustainable...

Ranking the Factors that Impact Customers Online Participation in Value Co-creation in Service Sector Using Analytic Hierarchy Process (pages 37-53)

Ranking the factors that impact customer participation and engagement in value co-creation in service sector enables practitioners, especially service providers, to identify vital factors from those that are unimportant and that are...

Comparison of Different Classification Techniques for Educational Data (pages 54-67)

Data mining has been used extensively in various domains of application for prediction or classification. Data mining improves the productivity of its analysts tremendously by transforming their voluminous, unmanageable and prone to...

An Empirical Study of the Balanced Scorecard Model: Evidence from Bangladesh (pages 68-84)

Today, the effective use of the Balance Scorecard (BSC) model can bring in a holistic approach to performance measurement and break the traditional use of financial indicators alone to measure the performance of any service-sector...