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Electronic Supply Chain Partnerships: Reconsidering Relationship Attributes in Customer-Supplier Dyads

Electronic Supply Chain Partnerships: Reconsidering Relationship Attributes in Customer-Supplier Dyads

Rebecca Angeles, Ravi Nath
Copyright: © 2003 |Volume: 16 |Issue: 3 |Pages: 26
ISSN: 1040-1628|EISSN: 1533-7979|ISSN: 1040-1628|EISBN13: 9781615200238|EISSN: 1533-7979|DOI: 10.4018/irmj.2003070104
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MLA

Angeles, Rebecca, and Ravi Nath. "Electronic Supply Chain Partnerships: Reconsidering Relationship Attributes in Customer-Supplier Dyads." IRMJ vol.16, no.3 2003: pp.59-84. http://doi.org/10.4018/irmj.2003070104

APA

Angeles, R. & Nath, R. (2003). Electronic Supply Chain Partnerships: Reconsidering Relationship Attributes in Customer-Supplier Dyads. Information Resources Management Journal (IRMJ), 16(3), 59-84. http://doi.org/10.4018/irmj.2003070104

Chicago

Angeles, Rebecca, and Ravi Nath. "Electronic Supply Chain Partnerships: Reconsidering Relationship Attributes in Customer-Supplier Dyads," Information Resources Management Journal (IRMJ) 16, no.3: 59-84. http://doi.org/10.4018/irmj.2003070104

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Abstract

This study is focused on discovering important trading partner selection criteria that are relevant in electronic data interchange (EDI)-enabled relationships. Increasing implementation of integrated supply chain management (SCM) and collaborative commerce initiatives call for the cultivation and maintenance of long-term strategic partnerships such as those engendered by EDI. There is a body of evidence showing that hub firms (i.e., firms that initiate technology-enabled partnership networks) are, in fact, getting more selective about their trading partners. However, there is a need to understand specific trading partner attributes that are more likely to ensure successful long-term relationships. Using the survey technique, this study elicited respondents from customer and supplier firms engaged in EDI applications; the final respondent sample ended up with a pool of firms primarily in the manufacturing sector. Factor analysis uncovered six trading partner selection factors which both customer and supplier firms thought were critical in selecting partners: strategic commitment of top management; readiness for high-level EDI; joint partnering; trading partner flexibility; communications; and EDI infrastructure.

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