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Impact of High Performance Work Systems on Organizational Performance: A Case of Banking Sector of Pakistan

Rabia Mazhar, Muhammad Adnan Sarwar, Muhammad Yousaf Malik, Muhammad Nazam, Saman Mazhar

Source Title: International Journal of Asian Business and Information Management (IJABIM)11(4)

ISSN: 1947-9638|EISSN: 1947-9646|EISBN13: 9781799806448|DOI: 10.4018/IJABIM.2020100102

MLA

Mazhar, Rabia, et al. "Impact of High Performance Work Systems on Organizational Performance: A Case of Banking Sector of Pakistan." IJABIM vol.11, no.4 2020: pp.16-28. http://doi.org/10.4018/IJABIM.2020100102

APA

Mazhar, R., Sarwar, M. A., Malik, M. Y., Nazam, M., & Mazhar, S. (2020). Impact of High Performance Work Systems on Organizational Performance: A Case of Banking Sector of Pakistan. International Journal of Asian Business and Information Management (IJABIM), 11(4), 16-28. http://doi.org/10.4018/IJABIM.2020100102

Chicago

Mazhar, Rabia, et al. "Impact of High Performance Work Systems on Organizational Performance: A Case of Banking Sector of Pakistan," International Journal of Asian Business and Information Management (IJABIM) 11, no.4: 16-28. http://doi.org/10.4018/IJABIM.2020100102

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Abstract

Today's business organizations require increased effectiveness and competitive advantage that can be achieved through High Performance Work Systems (HPWS). This study is proved the same effect in commercial banking sector of Pakistan through a quantitative research design using random sampling technique. A valid and reliable questionnaire tool was used to analyse the data through various statistical techniques. Employees' attitude concerning organizational performance influenced via various practiced HPWS measured in organizational commitment, job satisfaction, and employee turnover intention. The study revealed that reward system and selective staff are not aligned to employee attitude. Overall the study depicts that conventional banks are incapable to adopt HPWS practices in adequate, satisfactory, worthwhile, dynamic, and advantageous way. Additionally, short courses on career planning and development could spur colossal organizational growth among conventional banks in Faisalabad, Pakistan.