Citizen Adoption in E-Government Systems: A Meta Analysis

Karin Olesen, Lincoln C. Wood, Josephine L. L. Chong

Source Title: Journal of Global Information Management (JGIM)29(6)

ISSN: 1062-7375|EISSN: 1533-7995|EISBN13: 9781799872627|DOI: 10.4018/JGIM.294124

MLA

Olesen, Karin, et al. "Citizen Adoption in E-Government Systems: A Meta Analysis." JGIM vol.29, no.6 2021: pp.1-28. http://doi.org/10.4018/JGIM.294124

APA

Olesen, K., Wood, L. C., & Chong, J. L. (2021). Citizen Adoption in E-Government Systems: A Meta Analysis. Journal of Global Information Management (JGIM), 29(6), 1-28. http://doi.org/10.4018/JGIM.294124

Chicago

Olesen, Karin, Lincoln C. Wood, and Josephine L. L. Chong. "Citizen Adoption in E-Government Systems: A Meta Analysis," Journal of Global Information Management (JGIM) 29, no.6: 1-28. http://doi.org/10.4018/JGIM.294124

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Abstract

Electronic Government (e-Government) refers to a system of information, communication and interaction between government and its citizens. E-Government adoption has been studied for more than a decade with several meta-analytic studies being produced in that time. This study is differentiated from prior meta-analyses as it splits the empirical studies into pre-adoption and post-adoption studies to allow a clearer model of e-Government. We found different determinants and distinct models for pre- and post-adoption of e-Government. In the two models (pre-adoption and post-adoption) trust is only related to pre-adoption studies. Originally, 98 studies were coded but with the focus on pre-adoption and post-adoption, 53 were used in the final models as they contained the attributes of interest.