Leading Through a Crisis: The Application of Servant Leadership During COVID-19

Mary Piorun, Regina Fisher Raboin, Jessica Kilham, Martha Meacham, Vivian Okyere

Source Title: Handbook of Research on Library Response to the COVID-19 Pandemic

ISBN13: 9781799864493|ISBN10: 1799864499|ISBN13 Softcover: 9781799864509|EISBN13: 9781799864516

DOI: 10.4018/978-1-7998-6449-3.ch001

MLA

Piorun, Mary, et al. "Leading Through a Crisis: The Application of Servant Leadership During COVID-19." Handbook of Research on Library Response to the COVID-19 Pandemic, edited by Barbara Holland, IGI Global, 2021, pp. 1-17. https://doi.org/10.4018/978-1-7998-6449-3.ch001

APA

Piorun, M., Raboin, R. F., Kilham, J., Meacham, M., & Okyere, V. (2021). Leading Through a Crisis: The Application of Servant Leadership During COVID-19. In B. Holland (Ed.), Handbook of Research on Library Response to the COVID-19 Pandemic (pp. 1-17). IGI Global. https://doi.org/10.4018/978-1-7998-6449-3.ch001

Chicago

Piorun, Mary, et al. "Leading Through a Crisis: The Application of Servant Leadership During COVID-19." In Handbook of Research on Library Response to the COVID-19 Pandemic, edited by Barbara Holland, 1-17. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-6449-3.ch001

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Abstract

In response to the COVID-19 pandemic, the Lamar Soutter Library was faced with moving off campus and into a remote work environment. As the crisis unfolded, it was critical for staff to experience a unified leadership team that was dedicated to their well-being, empathetic to the unprecedented situation, and committed to providing exceptional service. At that time, library leaders made a conscious decision to apply the principles of servant leadership as the framework for how, as a team, the library would see its way through the pandemic. What follows is a case study in the application of servant leadership in an academic health sciences library during the COVID-19 crisis.