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Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana

Masud Ibrahim, Robert Ebo Hinson, Arthur Stephen

Source Title: International Journal of E-Services and Mobile Applications (IJESMA)14(1)

ISSN: 1941-627X|EISSN: 1941-6288|EISBN13: 9781683180777|DOI: 10.4018/IJESMA.285547

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MLA

Ibrahim, Masud, et al. "Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana." IJESMA vol.14, no.1 2022: pp.1-16. http://doi.org/10.4018/IJESMA.285547

APA

Ibrahim, M., Hinson, R. E., & Stephen, A. (2022). Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana. International Journal of E-Services and Mobile Applications (IJESMA), 14(1), 1-16. http://doi.org/10.4018/IJESMA.285547

Chicago

Ibrahim, Masud, Robert Ebo Hinson, and Arthur Stephen. "Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana," International Journal of E-Services and Mobile Applications (IJESMA) 14, no.1: 1-16. http://doi.org/10.4018/IJESMA.285547

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Abstract

In this paper, we examined consumers’ intention to adopt and use mobile payment method in Ghana. Data for the study was obtained from a sample of 260 respondents through online and direct survey using structured questionnaire. Structural Equation Modeling was used to analyse the data through SPSS v.22 and SmartPLS v.3. Findings with regards to the determinants of mobile payment system adoption indicate that perceived security, attitude and perceived usefulness play active roles in consumers decision to adopt mobile payment method in Ghana. Also, perceived usefulness and perceived ease of use have a significant and positive influence on consumers’ attitude towards mobile payment adoption. Further, subjective norm was found to influence perceived usefulness and perceived ease of use of mobile payment adoption in Ghana. The study contributes to literature on mobile payment system from developing country context. The study proffered some recommendations.