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The Moderating Effect of Organization Culture on Competition Intensity and Hospital Quality

The Moderating Effect of Organization Culture on Competition Intensity and Hospital Quality

Tor Guimaraes, Maria do Carmo Caccia-Bava, Melissa Geist
Copyright: © 2020 |Volume: 15 |Issue: 3 |Pages: 18
ISSN: 1555-3396|EISSN: 1555-340X|EISBN13: 9781522597971|DOI: 10.4018/IJHISI.2020070103
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MLA

Guimaraes, Tor, et al. "The Moderating Effect of Organization Culture on Competition Intensity and Hospital Quality." IJHISI vol.15, no.3 2020: pp.47-64. http://doi.org/10.4018/IJHISI.2020070103

APA

Guimaraes, T., Caccia-Bava, M. D., & Geist, M. (2020). The Moderating Effect of Organization Culture on Competition Intensity and Hospital Quality. International Journal of Healthcare Information Systems and Informatics (IJHISI), 15(3), 47-64. http://doi.org/10.4018/IJHISI.2020070103

Chicago

Guimaraes, Tor, Maria do Carmo Caccia-Bava, and Melissa Geist. "The Moderating Effect of Organization Culture on Competition Intensity and Hospital Quality," International Journal of Healthcare Information Systems and Informatics (IJHISI) 15, no.3: 47-64. http://doi.org/10.4018/IJHISI.2020070103

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Abstract

This study empirically tests the relationship between hospital competition intensity and its quality, and the moderating impact of hospital culture on this relationship. An emailed questionnaire collected data from 239 American hospital CEO's to validate the measures and test the hypothesized relationships. The results corroborated the importance of competition intensity as determinant of hospital quality and the positive moderating impact of hospital organization culture as measured here. Future research should expand this model to include other potential determinants of hospital quality such as economic conditions and hospital size. Also, future research should explore other potential moderators and mediators for inclusion in a more elaborate model. While hospitals administrators cannot control the intensity of their competition, and are forced to do everything they can to improve hospital quality (including establishing a helpful organization culture), understanding how to measure these constructs and manage their relationships should be very useful.