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Crowdsourcing the Disaster Management Cycle

Crowdsourcing the Disaster Management Cycle

Sara E. Harrison, Peter A. Johnson
Copyright: © 2016 |Volume: 8 |Issue: 4 |Pages: 24
ISSN: 1937-9390|EISSN: 1937-9420|EISBN13: 9781466690516|DOI: 10.4018/IJISCRAM.2016100102
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MLA

Harrison, Sara E., and Peter A. Johnson. "Crowdsourcing the Disaster Management Cycle." IJISCRAM vol.8, no.4 2016: pp.17-40. http://doi.org/10.4018/IJISCRAM.2016100102

APA

Harrison, S. E. & Johnson, P. A. (2016). Crowdsourcing the Disaster Management Cycle. International Journal of Information Systems for Crisis Response and Management (IJISCRAM), 8(4), 17-40. http://doi.org/10.4018/IJISCRAM.2016100102

Chicago

Harrison, Sara E., and Peter A. Johnson. "Crowdsourcing the Disaster Management Cycle," International Journal of Information Systems for Crisis Response and Management (IJISCRAM) 8, no.4: 17-40. http://doi.org/10.4018/IJISCRAM.2016100102

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Abstract

Crowdsourcing is a communication platform that can be used during and after a disastrous event. Previous research in crisis crowdsourcing demonstrates its wide adoption for aiding response efforts by non-government organizations and public citizens. There is a gap in understanding the government use of crowdsourcing for emergency management, and in the use of crowdsourcing for mitigation and preparedness. This research aims to characterize crowdsourcing in all phases of the disaster management cycle by government agencies in Canada and the USA. Semi-structured interviews conducted with 22 government officials from both countries reveal that crisis crowdsourced information is used in all phases of the disaster management cycle, though direct crowdsourcing is yet to be applied in the pre-disaster phases. Emergency management officials and scholars have an opportunity to discover new ways to directly use crowdsourcing for mitigation and preparedness.