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“They Care, We Share”: Perceived Fairness in Performance Appraisal Systems on Knowledge Sharing

“They Care, We Share”: Perceived Fairness in Performance Appraisal Systems on Knowledge Sharing

Jatinder Kumar Jha, Prantika Ray
Copyright: © 2022 |Volume: 18 |Issue: 1 |Pages: 28
ISSN: 1548-0666|EISSN: 1548-0658|EISBN13: 9781799893608|DOI: 10.4018/IJKM.291095
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MLA

Jha, Jatinder Kumar, and Prantika Ray. "“They Care, We Share”: Perceived Fairness in Performance Appraisal Systems on Knowledge Sharing." IJKM vol.18, no.1 2022: pp.1-28. http://doi.org/10.4018/IJKM.291095

APA

Jha, J. K. & Ray, P. (2022). “They Care, We Share”: Perceived Fairness in Performance Appraisal Systems on Knowledge Sharing. International Journal of Knowledge Management (IJKM), 18(1), 1-28. http://doi.org/10.4018/IJKM.291095

Chicago

Jha, Jatinder Kumar, and Prantika Ray. "“They Care, We Share”: Perceived Fairness in Performance Appraisal Systems on Knowledge Sharing," International Journal of Knowledge Management (IJKM) 18, no.1: 1-28. http://doi.org/10.4018/IJKM.291095

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Abstract

The strategic importance of knowledge especially under dynamic business conditions makes it imperative to primarily understand the creation of the knowledge base. This paper employs mixed-method approach to understand the various triggers that motivate the knowledge sharing behavior of the IT employees working in Indian firms. Firstly, a qualitative study that comprised of thirteen in-depth interviews aimed to capture the participants’ understanding of, the context and the factors that trigger knowledge-sharing behavior. The fairness in performance appraisal, manager’s support, and career success were found to be the key triggers. Then, a quantitative study of 105 IT professionals examined the effect of the identified variables. Results suggested a positive relationship between perceived fairness in performance appraisal and knowledge-sharing behavior and the mediating role of career and hierarchical success between perceived fairness in performance appraisal system and knowledge-sharing behavior. The implications for both theory and practice have also been discussed in detail.